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Digital HR
Oracle Cloud Day South Africa
November 24 , 2015
My background in HR
9 trend
areas
Short desciption
From hierarchy to network / from closed to open
The invasion of smart tech
Globalisation/ Localisation
From X to Y to Z: more generations in the workforce
Making fun is serious business
Purpose before pecunia
Increasing speed: fast eats slow
From Big Bang change programs to small experiments
From intuitive HR to evidence/ fact based HR
Version 2.0 | copyright HR Trend Institute
From hierarchy to network
Kotter: Accelerate
5
Different talent sources
Internal talent
pool
Online
Intermediary
Alumni
Start-ups Self employed
Talent Sharing
Network
Analysis
11
12
The invasion of smart tech
Example Invasion of Smart Tech:
Hitachi Business Microscope
14
15
Joy & pride
Insight You: DNA test
21
A computer with a roof (“The Edge”)
Job crafting
24
Job Piling
25
Occupations
US (2014)
Jimmy, Intel’s 3D
printed robot
Digital Intelligent Assistants
Enterprise Behavioral Matching
Globalisation/ Localisation
From X to Y to Z:
more generations in the workforce
42
Individualisation
• Not: one size fits all
• Big Data enables individualisation
• HR using marketing techniques
Making fun is serious business
45
46
47
48
51
Purpose before pecunia
At AMAZON
meetings
start with
30 minutes
silence
Zappos HQ in
downtown Las Vegas
“Casual Colision”
56
Sitting is the new smoking
Visser, Rietveld
& Rietveld
Impossible.com
Increasing speed: fast eats slow
Performance management trends
Process
• Faster feedback
• No more annual reviews
• No performance ratings
• Accenture, Deloitte, Nokia
Measurement
• How to measure
performance?
• How to predict top
performers?
Performance
Consulting
Performance: not a Bell curve,
but a Power Law distribution
Performance
Number of people
67
70
L
From Big Bang change programs
to small experiments
72
Tribes/ Chapters/ Squads
From intuitive HR to
evidence/ fact based HR
The Vitesse example
Accenture Sweden: Diversity
Some final remarks
Human nature does not change (so fast)
What are people looking for?
• Security
• A sense of belonging
• Clear goals
• Being heard
• Challenges
• Success
• Support from the top
• Attention
• ……..
• ……..
Success!
Twitter: @tomwhaak, @hrtrendinst
Website: hrtrendinstitute.com
FlipBoard: The Future of HR
The HR Trend Scan | To what extend is your organisation adapting to the
trends?
Please rate your organisation on each of the 9 trend areas
Trend area More detail
From Hierachy to network
From closed to open organisatons; the borders of organisations become more blurry. More
people in the flexible workforce. Increasing importance of communities. Information travels
fast. Transparency key.
The invasion of smart tech
Big data. Data science. The internet of things. Robotisation. Self driving cars. Renewable
energy. Artificial intelligence (machine learning). Wearables. 3D printing. Smart offices.
Globalisation/ localisation
World more connected. Countertrend: consumers want local products. For some
professions (design, software) from local to global market. Urbanisation.
From X to Y to Z: more
generations in the workfoce
Different generations with different needs and expectations. Gen Y (millennials) will be a
substantial part of the wokforce. As people work longer more generations work together.
Diversity.
Making fun is serious business
Work and fun used to be separated. Today the expectaion is that work should be fun.
Gamification is entering work.
Purpose before pecunia
People are looking for organisations that do good in the world. Just Corporate Social
Responsibility is nog enough. Sustainability. Sharing economy. Diconnecting (information
overload).
Increasing speed: fast eats slow
Technology/ Internet enable new business models. Big organisations do not need many
people. New entrants can capture the market fast. Exponentiality.
From big bang change programs
to small experiments
Also fueled by technlogy. Experimenting has become easier. Learning by doing. Moving and
learning is better that standing still. A-B testing. Agility. Scrum. Traditional change
management too slow.
From intuitive HR to evidence/
fact based HR
HR/ people analytics. Big data entering HR. Not all new: scientific knowledge is often poorly
applied in organisations. HR can learn from marketing. HR: understand data + people.Version 2.0 | copyright HR Trend Institute

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Digital HR

  • 1. Digital HR Oracle Cloud Day South Africa November 24 , 2015
  • 3. 9 trend areas Short desciption From hierarchy to network / from closed to open The invasion of smart tech Globalisation/ Localisation From X to Y to Z: more generations in the workforce Making fun is serious business Purpose before pecunia Increasing speed: fast eats slow From Big Bang change programs to small experiments From intuitive HR to evidence/ fact based HR Version 2.0 | copyright HR Trend Institute
  • 6. Different talent sources Internal talent pool Online Intermediary Alumni Start-ups Self employed Talent Sharing
  • 8.
  • 9.
  • 10.
  • 11. 11
  • 12. 12
  • 13. The invasion of smart tech
  • 14. Example Invasion of Smart Tech: Hitachi Business Microscope 14
  • 15. 15
  • 17.
  • 18.
  • 19.
  • 20.
  • 21. Insight You: DNA test 21
  • 22.
  • 23. A computer with a roof (“The Edge”)
  • 28.
  • 29.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 40.
  • 41. From X to Y to Z: more generations in the workforce
  • 42. 42
  • 43. Individualisation • Not: one size fits all • Big Data enables individualisation • HR using marketing techniques
  • 44. Making fun is serious business
  • 45. 45
  • 46. 46
  • 47. 47
  • 48. 48
  • 49.
  • 50.
  • 51. 51
  • 52.
  • 53.
  • 56. Zappos HQ in downtown Las Vegas “Casual Colision” 56
  • 57.
  • 58. Sitting is the new smoking Visser, Rietveld & Rietveld
  • 59.
  • 60.
  • 61.
  • 63.
  • 65. Performance management trends Process • Faster feedback • No more annual reviews • No performance ratings • Accenture, Deloitte, Nokia Measurement • How to measure performance? • How to predict top performers? Performance Consulting
  • 66. Performance: not a Bell curve, but a Power Law distribution Performance Number of people
  • 67. 67
  • 68.
  • 69.
  • 70. 70 L
  • 71. From Big Bang change programs to small experiments
  • 72. 72
  • 74. From intuitive HR to evidence/ fact based HR
  • 75.
  • 76.
  • 77.
  • 81. Human nature does not change (so fast) What are people looking for? • Security • A sense of belonging • Clear goals • Being heard • Challenges • Success • Support from the top • Attention • …….. • ……..
  • 82. Success! Twitter: @tomwhaak, @hrtrendinst Website: hrtrendinstitute.com FlipBoard: The Future of HR
  • 83. The HR Trend Scan | To what extend is your organisation adapting to the trends? Please rate your organisation on each of the 9 trend areas
  • 84. Trend area More detail From Hierachy to network From closed to open organisatons; the borders of organisations become more blurry. More people in the flexible workforce. Increasing importance of communities. Information travels fast. Transparency key. The invasion of smart tech Big data. Data science. The internet of things. Robotisation. Self driving cars. Renewable energy. Artificial intelligence (machine learning). Wearables. 3D printing. Smart offices. Globalisation/ localisation World more connected. Countertrend: consumers want local products. For some professions (design, software) from local to global market. Urbanisation. From X to Y to Z: more generations in the workfoce Different generations with different needs and expectations. Gen Y (millennials) will be a substantial part of the wokforce. As people work longer more generations work together. Diversity. Making fun is serious business Work and fun used to be separated. Today the expectaion is that work should be fun. Gamification is entering work. Purpose before pecunia People are looking for organisations that do good in the world. Just Corporate Social Responsibility is nog enough. Sustainability. Sharing economy. Diconnecting (information overload). Increasing speed: fast eats slow Technology/ Internet enable new business models. Big organisations do not need many people. New entrants can capture the market fast. Exponentiality. From big bang change programs to small experiments Also fueled by technlogy. Experimenting has become easier. Learning by doing. Moving and learning is better that standing still. A-B testing. Agility. Scrum. Traditional change management too slow. From intuitive HR to evidence/ fact based HR HR/ people analytics. Big data entering HR. Not all new: scientific knowledge is often poorly applied in organisations. HR can learn from marketing. HR: understand data + people.Version 2.0 | copyright HR Trend Institute

Notas do Editor

  1. Het volgende trend gebied. “Making Fun is serious business” Dit het Google kantoor in Amsterdam Zuid. Geheel ingericht in Nederlandse stijl. Google wil trouwens graag dat iedereen naar kantoor komt! Ontbijt en lunch worden gratis geserveerd.
  2. Bij Zappos kan je via internet schoenen kopen. Zappos heeft het hoofdkantoor neergezet in ‘downtown’ Las Vegas. Dit is een achterstandswijk, in schril contrast met he gebied waar de bekende hotels en casino’s staan. Door hun hoofdkantoor hier te plaatsen, helpt Zappos het gebied te ontwikkelen. In de buurt onstaat nieuwe activiteit: printshops, coffee shops etc.
  3. Scrum (zo genoemd naar de scrum van rugby, dus geen afgkorting) is een werkwijze die is gestart in IT. Aan het werk, en het werk uitvoeren in ‘sprints’ van een paar weken. Snel terugkoppeling naar de klant, waar nodig aanpassingen maken, en weer door naar de volgende sprint. Scrum (of andere methodieken van ‘Agile’ werken) zijn sterk in opkomst. Ook in het gebied HR goed toepasbaar!