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GOOD ADVICE                                                                                   2013
                                                                                               EDITION

 from 27 speakers, authors & thought leaders
 TO HELP YOU LIVE A BETTER LIFE
 & BUILD A BETTER BUSINESS
 compiled & edited by Shawn Ellis, Founder of The Speakers Group




Shawn Achor • Ed Brodow • Chris Brogan • Brené Brown • Marcus Buckingham • Jack Canfield • Carol Grace
Anderson • Ram Charan • Mimi Donaldson • Chip Eichelberger • Shawn Ellis • Keith Ferrazzi • Joseph Grenny
• Vicki Hitzges • Allan Karl • Patrick Lencioni • Doug Lipp • Harry Paul • Neil Rackham • Jeff Salz • Dr. Neil
Shulman • Diane Sieg • Dr. Kevin Soden • Robert Thompson • Erik Wahl • Benjamin Zander • Joel Zeff
“What’s your best advice to live a better life
and build a better business?”
    Wouldn’t it be great if you could gather several           “chapter” at a time, I hope you’ll find this
    of today’s top speakers, best-selling authors and          collection of wisdom to be enlightening and
                                                                                                                   Let’s Connect...
    thought leaders in one place to ask that                   helpful on your journey to create a better life
                                                                                                                    TheSpeakersGroup.com
    question? I thought so, too!                               and better business in the year ahead.
                                                                                                                    BetterLifeBetterBusiness.com
    In pursuit of our mission to help people live a             Thanks for reading!
    better life and build a better business, I asked                                                                Get “Better Life, Better Business”
    some of the speakers I’ve had the privilege of              To your success,                                    Updates in Your Inbox
    working with over the past decade for their best
    advice to help you create a better 2013, and enclosed
    is what they shared with me. While reviewing their                                                              Find The Speakers Group
    responses, a “recipe” seemed to emerge:                                                                         on Facebook
                                                                Shawn Ellis
       It starts with you, but you can’t do it alone.           Founder of The Speakers Group                       Follow The Speakers Group
       Make it fun, pursue exce!ence, be wi!ing to              Creator of BetterLifeBetterBusiness.com             on Twitter
       adapt... And take it one moment at a time.
                                                                P.S. Along with the articles, I’ve also included
    Whether you choose to read this entire book in              links to a few of my favorite TED Talks from        Watch Speaker Videos on YouTube
    one sitting, or whether you consume one                     our speakers!



                                                            www.BetterLifeBetterBusiness.com
NOTE: A! articles in this document are provided by their creators and are protected by the authors’
TABLE OF CONTENTS                                                                 respective copyrights. You may $eely redistribute this document, but you may not modify or se! it.



Part One: It Starts with You                                                    Part Four: Pursue Excellence
Take 100% Responsibility for Your Life by Jack Canfield                           A Better Life Is What You Make of It by Ram Charan
Make Your Own Path by Chris Brogan                                               Stop Doing What You Hate by Marcus Buckingham
10 Ways to Mind Your Business & Mind Your Life by Diane Sieg                     Who Kidnapped Excellence? by Harry Paul
Who Are You Becoming? by Robert H. Thompson                                      Make the 3% Choice by Chip Eichelberger
The Power of Vulnerability by Brené Brown (Recommended TED Talk)



Part Two: You Can’t Do It Alone                                                 Part Five: Be Willing to Adapt
Find a Way to Help, Find a Way to Care by Keith Ferrazzi                         3 Tips to "Make It" in 2013 by Mimi Donaldson
The Ultimate Competitive Advantage by Patrick Lencioni                           Change How You React to Change by Joel Zeff
Three Ways Effective Leaders Influence Change by Joseph Grenny                    Non-Attachment - The Key to a Successful Life by Dr. Jeff Salz
The Need for Mentoring by Dr. Kevin Soden                                        Three Keys to Better Leadership & Increased Innovation by Allan Karl
A Legacy of Encouragement (Remembering Zig Ziglar) by Vicki Hitzges              Focus. Commit. Adapt. by Erik Wahl
Train Like Disney by Doug Lipp                                                   The Transformative Power of Classical Music by Benjamin Zander
Ten Tips for Negotiating Successfully in 2013 by Ed Brodow                       (Recommended TED Talk)
The Most Important Word in Selling by Neil Rackham


Part Three: Make It Fun!                                                        Conclusion: Take It One Moment at a Time
Fun Works! by Carol Grace Anderson                                               This Moment Matters by Shawn Ellis
An Rx for a Better Life by Dr. Neil Shulman (aka The “Real” Doc Ho!ywood)
The Happy Secret to Better Work by Shawn Achor (Recommended TED Talk)


                                                            www.BetterLifeBetterBusiness.com
Download the original PDF and get the free audiobook at
www.BetterLifeBetterBusiness.com/blog/good-advice-for-2013-ebook/
PART ONE:
It starts with you...
      Take responsibility.
         Be yourself.
         Be mindful.
     Make a commitment.
        Be vulnerable.
Take 100% Responsibility for Your Life
   If you want to be successful, you have to take 100% responsibility for everything you experience
   in your life. This includes the level of your achievements, the results you produce, the quality of               by Jack Canfield
   your relationships, the state of your health and physical fitness, your income, your debts, your
                                                                                                               Affectionately known as "America's #1 Success Coach,"
   feelings—everything! This is not easy.                                                                      Jack Canfield has studied and reported on what makes
                                                                                                               successful people different. He knows what motivates
                                                                                                               them, what drives them, and what inspires them. He
   In fact, most of us have been conditioned to blame something outside of ourselves for the parts of          brings this critical insight to countless audiences
                                                                                                               internationally---sharing his success strategies in the
   our life we don’t like. We blame our parents, our bosses, our friends, our co-workers, our clients,         media, with companies, universities and professional
   our spouse, the weather, the economy, our astrological chart, our lack of money—anyone or                   associations.
   anything we can pin the blame on. We never want to look at where the real problem is—ourselves.
                                                                                                                             Message Jack
   If you want to create the life of your dreams, then you are going to have to take 100%
   responsibility for your life as well. That means giving up all your excuses, all your victim stories, all
   the reasons why you can’t and why you haven’t up until now, and all your blaming of outside                               Visit his website
   circumstances. You have to give them all up forever.

   You have to take the position that you have always had the power to make it different, to get it                           Buy books
   right, to produce the desired result. For whatever reason—ignorance, lack of awareness, fear,
   needing to be right, the need to feel safe—you chose not to exercise that power. Who knows why?
   It doesn’t matter. The past is the past. All that matters now is that from this point forward you                         Book to Speak
   choose—that’s right, it’s a choice—you choose to act as if (that’s all that’s required—to act as if)
   you are 100% responsible for everything that does or doesn’t happen to you.

                                                                                                                                                           4
                                                       www.BetterLifeBetterBusiness.com
Make Your Own Path

                                                                      by Chris Brogan
   To live a better life and build a better business, I         Chris Brogan is CEO & President of Human Business

   recommend learning how to untangle from both                 Works, an education publishing and media company
                                                                dedicated to helping professionals work better, do the
                                                                work they want, and to be brave. He is the New York

   praise and criticism. Neither are your opinions              Times bestselling co-author of The Impact Equation,
                                                                and a sought-after professional keynote speaker.


   and both cause you to react. It's great to receive
                                                                              Message Chris
   feedback, but you must make your own path.
   Learn how to thank people for both praise                                  Visit his website

   and criticism, and then learn how to discard
                                                                              Buy books
   both and work on untangling. You must play
   your own role in this story.                                               Book to Speak



                                                                                                            5
                             www.BetterLifeBetterBusiness.com
10 Ways to Mind Your Business & Mind Your Life
    Neuroscientists have proven the practice of          Want to bring more mindfulness into your life
    mindfulness -- paying attention to the present       and work? Here are my top 10 mindfulness
    moment -- creates new neural pathways and            practices:
    rewires the brain, leading to heightened brain
                                                                                                                      by Diane Sieg
    function. This is why it is so effective in            1. Gratitude                                      From the chaos of the emergency room to the calm of
    treating addiction, mental illness, and chronic       2. Meditation                                     her yoga mat, Diane Sieg, RN, CYT, CSP, former
                                                                                                            emergency room nurse turned speaker, author, life
    pain.  Mindfulness is also highly effective in         3. Slowing down (speech, eating, driving, etc.)   coach and yoga teacher, shows organizations and
    business and life.                                    4. Doing one thing at a time                      individuals how to practice mindfulness and energize
                                                                                                            the performance in every area of their lives.
                                                          5. Deep Breathing Exercises
    Mindfulness is the key to optimum health,             6. Beginner’s mind
    wealth, and freedom in every area of your life        7. Journaling
                                                                                                                         Message Diane
    because it has been found to be closely linked        8. Setting an intention
    to Emotional Intelligence, the ability to             9. Detachment
    identify, assess and manage your emotions.            10.Non-judgment (of yourself and others)                       Visit her website
    This leads to more confident and efficient
    decision making, improved relationships, and         Mind your business and your life with even one
    higher productivity.                                 of these simple but not always easy practices                   Buy books
                                                         for five minutes every day for the next 30 days
    Because our fast paced and multi-tasking             and you will experience a transformation in
    culture keeps us out of the present                  your business and in your life.                                 Book to Speak
    moment, with multiple distractions and
    diversions, we have to make intentional
    choices to practice mindfulness.

                                                      www.BetterLifeBetterBusiness.com
                                                                                                                                                      6
Who Are You Becoming?
   In my book, The Offsite: A Leadership Cha!enge         Today, in all of our hustle and bustle, I sense a
   Fable, one of the characters describes a boyhood      longing for simple, practical results. Yet, often,
   experience of watching a butterfly emerge from         many get lost in the maze of complexity --
   its cocoon. His less than helpful efforts quickly      thinking, of course, more complexity equals          by Robert H. Thompson
   teach him that in order for the caterpillar to        more value or more equals better.
   “become” the beautiful butterfly there is a period                                                          Robert H. Thompson, author of The Offsite: A
                                                                                                              Leadership Challenge Fable, is a sought-after speaker,
   of silent soft change before the necessary            So, do you want a better life at work and at         executive coach, journalist and thought leader in his field.
   struggle to emerge. Interrupting this organic         home? Here are four simple practices I               Robert’s clients have included AT&T, Amgen, Hewlett-
   process may destroy it.                               encourage you to try every day for at least a        Packard, Johnson & Johnson, Lockheed Martin, Nike,
                                                                                                              Qwest, Sony, Sun Microsystems, SVB Financial, The
                                                         week:                                                Gap, and Visa to name a few. Robert also is a senior
   Do you create a consciousness cocoon allowing                                                              consultant with the Tom Peters Company/UK.
   yourself space for some silent soft change before     • Show Up: I am present in a way that ensures
   emerging in a new form?                                   others feel important.
                                                         •   Step Up: I encourage curiosity in myself as                     Message Robert
   Most people set and give up on resolutions                well as others.
   quickly as December’s fog fades into January’s        •   Serve Up: I encourage a ‘we,’ not an ‘us vs.
   back-to-the-slog. The commitment just doesn’t             them’ mentality.                                                Visit his website
   last long. Complaints of too much struggle and        •   Speak Up: I communicate with a clear,
   not enough short-term gain force commitment               consistent voice.
   to the curb.
                                                         And one more thing: Practice simply being still.                    Buy books
   Building its chrysalis, the caterpillar certainly     A few times a week, give yourself the gift of
   makes a commitment. And, without                      silent soft change. Perhaps, you too, will grow
   commitment, nothing changes. Not you. Not             beautifully colored wings and soar.                                 Book to Speak
   me. Nothing.

   But what should we commit to? My one word
   answer is: Simplicity.
                                                                                                                                                              7
                                                       www.BetterLifeBetterBusiness.com
RECOMMENDED


 TED                  The Power of Vulnerability
  TALK

                                                                          by Brené Brown
                                                                   Brené Brown, Ph.D., LMSW is a research professor at the
                                                                   University of Houston Graduate College of Social Work. She
                                                                   has spent the past decade studying vulnerability, courage,
                                                                   worthiness, and shame. Brené is a nationally renowned
                                                                   speaker and has won numerous teaching awards, including
                                                                   the College’s Outstanding Faculty Award. Brené is the
                                                                   author of the #1 New York Times Bestseller Daring Greatly:
                                                                   How the Courage to Be Vulnerable Transforms the Way We

                           click to watch!
                                                                   Live, Love, Parent, and Lead.


                                                                                  Message Brené


                                                                                  Visit her website


    “Because when we work from a place, I believe, that says,                     Buy books
    ‘I’m enough,’ then we stop screaming and start listening,
    we're kinder and gentler to the people around us, and                         Book to Speak

    we're kinder and gentler to ourselves.”

                                www.BetterLifeBetterBusiness.com
                                                                                                                  8
PART TWO:
...but you can’t do it alone.
                Be generous.
         Create a healthy culture.
             Be an influencer.
              Mentor others.
            Be an encourager.
             Train effectively.
        Negotiate so everyone wins.
          Sell the way they want.
Find a Way to Help, Find a Way to Care
   You can sum up my philosophy for building business relationships with this mantra:
   “Find a Way to Help, Find a Way to Care.”
                                                                                                                by Keith Ferrazzi
   People always ask me, “but how?” So I’ve broken relationship currency – forms of generosity that you
   can use in building business relationships – into three categories.                                     If you want to transform your life, you need the help of
                                                                                                           others – powerful relationships with people who give you
                                                                                                           support and access, and push you to exceed your
   Universal currency refers to our innate human ability to connect to others. We can all embrace          potential. Keith Ferrazzi can help: He is the world’s
                                                                                                           foremost expert in professional relationship development,
   intimacy with another human being by listening, empathizing and caring. We can all become the           bringing 20 years of research and experience to the art
   colleague who blocks off that extra time to fetch a cup of coffee or who connects more deeply with a      and science of business relationship development.
   client, customer, employee or peer. Universal currency also includes encouragement.

   Professional Currency: The biggest and most powerful aspect of professional currency is                               Message Keith
   providing useful assistance to help a person’s career. To really break through to people, do research
   to understand the big bet their company has made — shifting from being almost exclusively brick
   and mortar to eCommerce, for example. Then help make them smart about that big bet in order to                        Visit his website
   help them within their organization — perhaps by sending them the best book on the subject or by
   making an introduction to an expert or connector within your network.  
                                                                                                                         Buy books
   Personal Currency: To discover your personal currency, don’t look inside — that’s too hard for
   many people. Instead, look outward. Personal currency requires discovering what others need to be
   happy, then figuring out what you can do to get them there. It could be your professional expertise,                   Book to Speak
   your problem-solving ability, your network of relationships, your black belt in judo or simply your
   unfaltering optimism. The secret is to share enough of yourself with someone so that they’re willing
   to share their dreams and aspirations with you, along with the issues that are holding them back.

                                                      www.BetterLifeBetterBusiness.com
                                                                                                                                                        10
The Ultimate Competitive Advantage
                                       click to watch!
                click to watch!                                           by Patrick Lencioni
                                                                       Patrick Lencioni is a bestselling author, speaker and
                                                                       consultant with over two decades of experience working with
                                                                       CEOs and their executive teams. He is founder and president
                                                                       of The Table Group, a consulting firm dedicated to building
                                                                       healthy organizations. He is the author of many bestselling
                                                                       books including The Five Dysfunctions of a Team, which
                                                                       continues to be a weekly fixture on national bestseller lists; his
                                                                       books have sold over three million copies.



                                                                                        Message Pat


                                                                                        Visit his website
   “In this era of nanosecond technology change and ubiquitous
   information... it’s almost impossible to maintain an advantage in
                                                                                        Buy books
   the areas of marketing and strategy and technology and finance.
   The one area where we can still maintain an advantage is creating
                                                                                        Book to Speak
   a culture that is so healthy and so whole that it becomes almost
   impossible for other organizations to compete with us.”

                                   www.BetterLifeBetterBusiness.com
                                                                                                                           11
Three Ways Effective Leaders Influence Change
    The most important capacity we possess is our ability to exert influence. Not a day passes that we
    don’t try to change either our own or others’ behavior. And yet, most of us struggle to influence               by Joseph Grenny
    ourselves or others to behave differently.

    Over the past 25 years, my co-authors and I sought out and studied powerful influencers—those who           Joseph Grenny is the four-time New York Times best-
                                                                                                                selling co-author of Influencer. He is also a dynamic,
    had remarkable abilities to influence change—rapidly, profoundly and sustainably. Here are three things     sought-after speaker and co-founder of VitalSmarts, an
    these influencers do that accounts, in part, for their remarkable and repeated success:                     innovator in corporate training and organizational
                                                                                                                performance.

    1. Change the Way You Change Minds. In order for others to adopt new, healthier behaviors they
    must first believe that they can do it, and second, that it’ll be worth it. To motivate others to believe
    they can and should change, take field trips to watch the target behaviors in action or create vicarious                  Message Joseph
    experiences by telling vibrant and believable stories.

    2. Find Vital Behaviors. Key results stem from changing a handful of vital behaviors. Instead of                          Visit his website
    chasing a dozen solutions, powerful influencers go to great pains to locate the few behaviors that
    matter.
                                                                                                                              Buy books
    3. Harness the Sources of Influence. Deeply entrenched behavior doesn’t have one cause but a
    conspiracy of causes. Often, we assume that if we just train people, behavior will change. However, we
    must be adept at employing the personal, social and structural sources that influence behavior.
                                                                                                                              Book to Speak
    By using experience to change people’s minds, identifying vital behaviors, and targeting the sources of
    influence that drive behavior we can make change virtually inevitable.


                                                         www.BetterLifeBetterBusiness.com
                                                                                                                                                           12
The Need for Mentoring
(FROM THE NEW BOOK, FROM THE EMERGENCY ROOM TO THE BOARD ROOM)




          There is an old Chinese proverb that states,          • Offer the program to as many people as
          “Give a man a fish and you feed him for a day.          possible. It should not just be for newbies but
          Teach a man to fish and you feed him for a              for any employee wanting to learn more.              by Dr. Kevin Soden
          lifetime.” This is the basic concept behind the                                                           Dr. Kevin Soden, an Emmy, Telly, and International
          “See one, Do one, Teach one” principle in             • Make the program attractive to mentors            Freddie Award-winning medical journalist for more than
                                                                  by rewarding them. By rewarding mentors           20 years, can now be seen each day as the host of
          medicine. An experienced mentor transmits their         with praise, promotions or money, you             Healthline, a daily half-hour medical show on the
          skills or knowledge to a less experienced               reinforce their behaviors and the importance      Retirement Living Network. He was a National Medical
                                                                                                                    Reporter for NBC News Channel and has also appeared
          apprentice who, once skilled, transmits this on         of the program.                                   regularly on NBC's Today Show.
          to others who come behind him or her.
                                                                • Clearly outline the program’s objectives
          Mentors (the term “Preceptor” is used in some           and rules. A general framework defining
                                                                  expectations for both mentors and protégés is                   Message Kevin
          medical training programs) are generally
                                                                  essential. There needs to be some formality,
          considered to be role models for their protégés
                                                                  but allowing some flexibility is best.
          and serve as guides for ethical conduct and                                                                             Visit his website
          communication styles. Because young                   • Be careful to pair the right people. Ideally,
          professionals tend to copy their teachers’              you want to pair people who get along and will
          behavior both consciously and unconsciously, it’s       be able to learn from one another.
                                                                                                                                  Buy books
          imperative that mentors are chosen carefully
          because their influence can set a course for a        • Evaluate the total program regularly. Test
          lifetime of behavior.                                   the effectiveness of the mentoring program,
                                                                  provide a mechanism for feedback and make                       Book to Speak
                                                                  changes as needed.
          Some characteristics of good mentoring
          programs are:


                                                              www.BetterLifeBetterBusiness.com
                                                                                                                                                               13
A Legacy of Encouragement (Remembering Zig Ziglar)
    Recently my mentor, Zig Ziglar, came to the end of life. On the news after the service, a local
    Dallas reporter said, “Even in death, Zig Ziglar can pack a house!” And he could.                          by Vicki Hitzges
    Several thousand people attended his service. Hundreds more watched his service online. Why? It     Vicki Hitzges helps companies create cultures of
                                                                                                        encouragement. Having worked in communications all
    wasn’t because of Zig’s deep business acumen. It wasn’t merely due to his home-spun wisdom.         her life, Vicki knows the value of telling stories, using
                                                                                                        humor, sharing useful content and involving her audience.
                                                                                                        Her clients appreciate her clear, fun messages that teach
    Zig had universal appeal because he was a motivator. He encouraged people. He truly believed        them to conquer change, speak in public, think creatively
                                                                                                        and connect with others.
    that anyone who listened to him was “endowed with the seeds of greatness.”  

    People who heard Zig speak accepted his verdict of them as true. And hearing Zig’s belief in them                 Message Vicki
    changed them! They picked up the phone and made sales calls. They set goals and kept at them.
    They “planned to work and worked the plan.” Folks around the globe who heard Zig speak or read
    his books testify that their lives improved due to Zig’s encouragement.                                           Visit her website

    I’m grateful that about six years ago, I called Zig to thank him for the huge impact he had on my
    life. It’s because of Zig that I became a speaker. He mentored me. Believed in me. Gave me a                      Buy books
    start.

    Let me encourage you to call people who have taught and believed in you. Or, better still,                        Book to Speak
    drop them a note. You’ll be appreciated and loved for your kindness. And Zig’s legacy of
    encouragement will live on.


                                                      www.BetterLifeBetterBusiness.com
                                                                                                                                                     14
Train Like Disney
    “How do they do it? How do they create the nicest and most customer-focused employees in the world?”

    Disney University: The very name carries clout. The very name conjures up images of excellence.                        by Doug Lipp
    Mention this highly-regarded institution to any business leader and the inevitable questions begin:        By age 29, Doug Lipp was the head of the training team
                                                                                                               at the world-famous Disney University at Disney’s
    “how do they do it?” and “how can they create some of the nicest, most motivated and incredibly            corporate headquarters. With more than 30 years
    customer-focused employees in the world, year after year?”                                                 combined experience at Disney and in his private
                                                                                                               practice, Doug teaches organizations and individuals real-
                                                                                                               life skills to redefine service and leadership excellence,
    In large part, due to the success of the Disney University, the word “University” is invariably found in   embrace change, and compete in the global
                                                                                                               marketplace.
    the title of training departments in corporations and organizations around the world. Yet, arguably
    very few of these training departments and universities have attained the same level of success for so
    many years. The reason? Most don’t enjoy the following secret ingredients that the Disney University                      Message Doug
    has enjoyed for decades:
                                                                                                                              Visit his website
    1. Leadership support; the organization values employee development and funds it. Rain or shine.
    2. Clarity of purpose; the desired outcomes of every training event are crystal clear.
    3. Consistency between what happens on the front lines and what is taught in the classroom.
                                                                                                                              Buy books
    These sound simple, but too few organizations get the message. Without these secret ingredients,
    training and development initiatives are bound to fail. This is why so many corporate “Universities”                      Book to Speak
    are doomed to become universities-in-name-only.

    That doesn’t have to be true for your company, though. Now you know Disney’s secret ingredients!

                                                       www.BetterLifeBetterBusiness.com
                                                                                                                                                             15
Ten Tips for Negotiating Successfully in 2013
              Your ability to negotiate successfu!y in 2013 can make the difference
                          between success and failure. Here are 10 tips:
                                                                                                                                by Ed Brodow
    1. Don't be afraid to ask for what you want.               6. Aim high and expect the best outcome. If
                                                                                                                      Ed Brodow is the world's top spokesman on the art of
    Successful negotiators are assertive and challenge         you expect more, you'll get more. Sellers should ask   negotiation. SEC Chairman Harvey Pitt dubbed Ed "The
    everything – they know that everything is                  for more than they expect to receive, and buyers       King of Negotiators" and Forbes Magazine ranks Ed as one
                                                                                                                      of the nation's leading dealmakers. Ed's practical, no-
    negotiable. I call this negotiation consciousness.         should offer less than they are prepared to pay.       nonsense approach to an often-misunderstood subject has
                                                                                                                      helped audiences and readers all over the world to
                                                                                                                      overcome their fears and get what they want in business
    2. Shut up and listen. Negotiators ask probing             7. Focus on the other side's pressure, not             and in their personal lives. He is the bestselling author of
    questions and then shut up. The other negotiator           yours. Successful negotiators ask, "What is the        Negotiation Boot Camp (Doubleday).
    will tell you everything you need to know.                 pressure on the other side in this negotiation?"

    3. Do your homework. Gather as much                        8. Show the other person how their needs will                         Message Ed
    pertinent information prior to your negotiation.           be met. Instead of trying to win the negotiation,
    What are their needs? Pressures? Options?                  seek to understand the other negotiator’s
                                                               perception of the deal and help them to feel                          Visit his website
    4. Always be willing to walk away. In other                satisfied.
    words, never negotiate without options. When you
    say to yourself, "I will walk away if I can't conclude     9. Don't give anything away without getting
    a deal that is satisfactory," your inner resolve will      something in return. Whenever you make a                              Buy books
    encourage them to make concessions.                        concession, get a concession in return. Always tie a
                                                               string: "I'll do this if you do that."
    5. Don't be in a hurry. Whoever is more flexible                                                                                 Book to Speak
    about time has the advantage. Your patience can            10. Don't take the issues or the other person's
    be devastating to the other negotiator if they are         behavior personally. If someone is rude or
    in a hurry.                                                difficult to deal with, try to understand their
                                                               behavior and don't take it personally.

                                                             www.BetterLifeBetterBusiness.com
                                                                                                                                                                     16
The Most Important Word in Selling
    The most important word in selling — whether you engage in simple, transactional sales, or
    complex, consultative sales — is TRUST. All selling depends on trust.
                                                                                                                 by Neil Rackham
    The question, then, is what do buyers look for in a seller they can trust?
                                                                                                          Neil Rackham is known throughout the world as a
                                                                                                          speaker, writer and seminal thinker on sales and
                                                                                                          marketing issues. Three of his books - including the
    In our research — looking specifically at consultative buyers — we found that three qualities rise     classic, SPIN Selling - have been on the New York Times
    to the top:                                                                                           best seller list and his works have been translated into
                                                                                                          over 50 languages. His work in sales training won him the
                                                                                                          Instructional Systems Association lifetime award for
     • Concern. Does the salesperson care about what I feel and think? Does s/he listen to me? Does       Innovation in Training and Instruction.

       s/he ask questions?
     • Candor. Is the salesperson straightforward? Does s/he forgo exaggeration? Is s/he honest                         Message Neil
       about ignorance (or does s/he claim to know everything)?
     • Competence. Is the salesperson’s advice professionally sound? Is s/he technically proficient in
       knowledge of the product or service? Is s/he experienced?                                                        Visit his website

    Of the three, do you know which is rated highest by buyers? Concern... yet only 35% of
                                                                                                                        Buy books
    consultative salespeople are rated “adequate” or better for Concern.

    Remember, it’s not enough to be concerned; you must show your concern.                                              Book to Speak

    While we can always refine our sales skills, sales strategies, and sales psychology, remembering the
    “3 C’s of Consultative Selling” is a good foundation from which to build.

                                                     www.BetterLifeBetterBusiness.com
                                                                                                                                                       17
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PART THREE:
Make it fun!
      Have fun.
  Live like a winner.
    Laugh... a lot.
      Be happy.
Fun Works!
   As a kid, wasn’t the circus a big, magical experience? Life and business could and should be
   more like that. Here’s why I say that:
                                                                                                          by Carol Grace Anderson
                                                                                                         Carol Grace Anderson is a motivational expert and author
   For years I lived in a tiny 18’ trailer with my parents and sister in a trailer park. The best part   of the popular book, Get Fired Up Without Burning Out! She
   was that most of our neighbors were circus performers! I was in awe every day after school            also has an inspiring story in the million-selling Chicken
                                                                                                         Soup for the College Soul ®. Just like you, Carol has
   watching them practice their daring tricks and routines. Wow!                                         overcome some big life challenges. From growing up in a
                                                                                                         tiny trailer, going blind in one eye, and losing her younger
                                                                                                         sister to breast cancer, she learned how to turn struggle
                                                                                                         into strength. She can show you how, too!
   Looking back, I realize that the circus was a great metaphor for life — a mix of fun and hard
   work. The tightrope walkers, jugglers, and acrobats all had to have skill and laser-sharp focus.
   The flip-side is that they could see the wonder and enchantment in the eyes of the audience                           Message Carol
   both young and old. They were making a difference in their unique way.

   To create a better life and better business, we need to be daring and focused, and we                                Visit her website
   must have fun along the way.
                                                                                                                        Buy books
   I recently went to Aruba with some family members. It was breathtaking and, thankfully,
   had very limited internet access. We had to unplug and just focus on fun for a week.
                                                                                                                        Book to Speak
   The result? We were all more energized, refreshed, productive and fired up when we
   returned. Fun works!


                                                    www.BetterLifeBetterBusiness.com
                                                                                                                                                        20
An Rx for a Better Life (Doctor’s Orders!)
    1. Live like a winner!                                   seven billion books out there. They are simply
                                                             brain transplants on paper!
    I do feel that we all won the lottery. It takes 50                                                                 by Dr. Neil Shulman
    million sperms to fertilize one of five eggs. We          I love connecting with strangers and finding out         Dr. Neil Shulman is an Associate Professor in the School
    are a winning sperm/egg combination. If one              their “table of contents” -- and then selecting a       of Medicine at Emory University, and he is also the author
                                                                                                                     of many books promoting medical literacy for both adults
    other egg or sperm made it, then we would not            chapter and hearing them talk about it. I have          and children, as well as humor and children's books. He is
    be here. Soooo.... we should all enjoy the “dash”        found strangers who are just as interesting and         the associate producer of the 1991 film Doc Hollywood,
                                                                                                                     based on one of his books. He is a past president of the
    of our life.                                             caring as Michael J. Fox, billionaires or big-time      Patch Adams nonprofit organization (the Gesundheit
                                                             politicians.                                            Institute), and is also a highly sought-after speaker for
    2. Laugh... a lot!                                                                                               Fortune 500 companies.

                                                             I suggest that we all connect, whether while
    Laughter is great medicine -- no matter what the         waiting in line at a grocery store or asking if it is                  Message Neil
    circumstances. The best way to build a business          okay to sit down and chat with folks in a
    and have a good life is to be creative, laugh a lot,     restaurant.
    and humanize. Honesty and caring pay off a lot                                                                                   Visit his website
    more than hyping. Making fun of yourself when            (By the way, even if you are not a writer, you can
    you goof up is appreciated more than one can             connect with a talented writer and make your
    imagine.                                                 book happen! Even a student recommended by a                           Buy books
                                                             high school teacher or college professor might be
    3. Make connections.                                     a better collaborator than a professional writer.
                                                             Go for it!!)                                                           Book to Speak
    I believe that everyone has a book in them.
    There are seven billion humans and therefore


                                                           www.BetterLifeBetterBusiness.com
                                                                                                                                                                   21
RECOMMENDED


 TED                   The Happy Secret to Better Work
  TALK

                                                                            by Shawn Achor
                                                                     Shawn Achor is the author of the international bestseller,
                                                                     The Happiness Advantage. Shawn is regarded as one of
                                                                     the world’s leading experts on the connection between
                                                                     happiness and success. In 2012, Shawn’s research on
                                                                     happiness made the cover of Harvard Business Review,
                                                                     and his TED talk has became one of the most popular of
                          click to watch!                            all time with over 3 million views.



                                                                                    Message Shawn


                                                                                    Visit his website


   “...only 25 percent of job successes are predicted by I.Q. 75                    Buy books
   percent of job successes are predicted by your optimism
   levels, your social support and your ability to see stress as a                  Book to Speak

   challenge instead of as a threat.”

                                  www.BetterLifeBetterBusiness.com
                                                                                                                   22
PART FOUR:
Pursue excellence.
       Hone your talent.
    Focus on your strengths.
      Beware of average.
           Live well.
A Better Life Is What You Make of It
    Successful people who are also happy are those who are able to work where
                                                                                        by Ram Charan
    their desire and natural talent fit. Energy comes from success. Success     Ram Charan is a highly sought after business advisor
    comes from continually honing that talent through disciplined practice      and speaker famous among senior executives for his
                                                                                uncanny ability to solve their toughest business
    with constant rhythm.                                                       problems. For more than thirty-five years, Dr. Charan has
                                                                                worked behind the scenes with top executives at some of
                                                                                the world's most successful companies, including GE,
                                                                                Verizon, Novartis, Dupont, Thomson Corporation,
                                                                                Honeywell, KLM, Bank of America, and MeadWestvaco.
    A career ladder of today is obsolete tomorrow. New jobs will come. Think
    about what you can be good at and find a work slot where you can apply
                                                                                              Message Ram
    your particular talent. Master it, and the world will chase you. There is
    a shortage of real talent in many fields of human endeavor. Find these
                                                                                              Visit his website
    fields and compete for your space.

    Lastly, remember that talk is cheap. Doing it and getting it done is what                 Buy books
    differentiates successful people.
                                                                                              Book to Speak
    Good luck. Luck favors the prepared.


                                         www.BetterLifeBetterBusiness.com
                                                                                                                            24
Stop Doing What You Hate
   Around this time of year, a lot of us are doggedly trying to keep up with a resolution to do more
   — exercise more, eat more healthy foods, read more. All worthy goals. But my advice is to do less:      by Marcus Buckingham
                                                                                                           Marcus Buckingham first conquered the bestseller lists
   give yourself permission to stop doing what you hate to do.                                             in 1999 with First, Break All the Rules. Following up on
                                                                                                           his highly successful debut book, Marcus continued to
                                                                                                           drive the message that people's unique personal
   Does that strike you as a fantasy, or a cop-out? Who on earth gets to live a life filled only with      strengths are the key to unlocking their potential. His
                                                                                                           latest project, StandOut, is a book and strengths
   exactly the things he wants to do? Okay, I’ll admit it: nobody does. But you can get a lot closer to    assessment combination that uses a new research
   that life by admitting what you hate and figuring out strategies to stop doing it, or at least          methodology to reveal your top two "strength Roles" —
                                                                                                           your areas of comparative advantage.
   minimize the impact it has on your life.
                                                                                                                         Message Marcus
   Some people will tell you that you need difficulty in your life, a little grit, as an oyster takes an
   irritant and builds a polished pearl around it. Be skeptical about this advice. When it comes to
   your career and business, grit will grind you down. Every minute you invest in an activity that                       Visit his website
   grates on you is a poorly invested minute. In those minutes, those hours, those days, you will
   learn little and feel weaker and less resilient.
                                                                                                                         Buy books
   Instead, if you can find a way to cut out or minimize the things you hate — by teaming up with
   someone, or delegating, or focusing for an hour a week instead of procrastinating — you’ll have
                                                                                                                         Book to Speak
   more time and energy to spend on those areas in which you excel. And the areas in which you
   already excel are precisely those in which more time and effort will yield the greatest results.


                                                     www.BetterLifeBetterBusiness.com
                                                                                                                                                       25
Who Kidnapped Excellence?              (FROM THE FORTHCOMING BOOK BY THE SAME TITLE)




   We all strive for excellence. I believe no one wakes up in the morning and looks into the mirror and
   says to themselves, “I’m going to be average today.” We all strive to be our best.                                     by Harry Paul
   Then why are we so willing to accept average? We accept it everyday! Where we work, when we go to             As the author of six world-renowned books, and Co-
   the store, eat at a restaurant or call a company on the telephone.                                            author of the global phenomenon and best selling
                                                                                                                 business book Fish! A Proven Way to Boost Results and
                                                                                                                 Improve Morale, Harry Paul  travels the globe infusing
   You have to bring Passion, Flexibility, Communication, Competency and Ownership into any                      fun-and performance-into the workplace. His next book is
                                                                                                                 titled Who Kidnapped Excellence?
   organization or individual to get back, attain, and sustain excellence. You do this by paying attention to:

       Passion: Inspires everyone with energy, enthusiasm, and caring.
                                                                                                                               Message Harry
       Competency: Ensures everyone has all the skills needed to do their best.

       Flexibility: Helps us respond to unique situations whenever they occur.                                                 Visit his website

       Communication: Clearly communicates roles and expectations.
                                                                                                                               Buy books
       Ownership: Ensures everyone takes 100% responsibility.

   Pay attention to the above and good things start to happen and you prevent your own Excellence from                         Book to Speak
   being kidnapped. Take on the important challenge of excellence in an unprecedented way to help any
   organization or person achieve and maintain excellence in every aspect of their lives.  



                                                        www.BetterLifeBetterBusiness.com
                                                                                                                                                             26
Make the 3% Choice!
   The leading cause of death in America is not heart disease, cancer, stroke or diabetes. It is the unhealthy
   lifestyle that most Americans are addicted to which is the true cause. A study by Mathew Reeves, a
   Michigan State University epidemiologist, finds that only 3% of Americans maintain a healthy                    by Chip Eichelberger
   lifestyle. It is a situation that is causing dire consequences for millions of Americans. You cannot perform
                                                                                                                  A peak performance strategist and motivational dynamo,
   at your best if you are stressed and lacking in energy. It impacts EVERY area of your life.                    Chip Eichelberger is positively great at making your
                                                                                                                  next convention unforgettable. Former Tony Robbins
                                                                                                                  international point man, Chip has been speaking about
   “I was really quite surprised at how low that number was,” said Reeves. The research published in the          health, vitality and success for 19 years. Clients include
   journal, Archives of Internal Medicine, found that only 3 percent undertook four basic steps that define        Ernst & Young, Tommy Hilfiger, ADP and Bank of
   a healthy lifestyle:                                                                                           America.


      not smoking
                                                                                                                                 Message Chip
      healthy weight

      eating right including a minimum of 5 fruits/vegetables a day                                                              Visit his website

      exercising at least 5 times a week for 30 minutes.
                                                                                                                                 Buy books
   Those are not exactly Olympic-caliber qualifications. That is the good news. These four criteria are
   something you can easily choose to do. All you need to do is put on the hat of responsibility and own
   this choice.                                                                                                                  Book to Speak

   You have likely made some bad choices in the past -- take responsibility now. You need to step up and
   make some new choices, maybe extremely different choices right now!

                                                         www.BetterLifeBetterBusiness.com
                                                                                                                                                                27
Bring a “Better Life, Better Business” speaker to your next meeting!




         WATCH NOW: 3 EASY WAYS TO BOOK A GREAT SPEAKER FOR YOUR EVENT
PART FIVE:
Be willing to adapt.

   Be grateful for what you have.
   Control what you can control.
     Be open to possibilities.
           Stay curious.
       Embrace innovation.
Three Tips to ‘Make It’ in 2013
                                       click to watch!
                                                                         by Mimi Donaldson
                                         click to watch!              For over twenty years, Mimi Donaldson has captivated
                                                                      audiences from the Fortune 100 to the just plain
                                                                      fortunate. She’s won acclaim for her rousing keynote
                                                                      speeches, compelling workshops, and in-house training
                                                                      programs. She has shared the keynote platform with
                                                                      Colin Powell, Katie Couric and Maya Angelou.




                                                                                   Message Mimi


                                                                                   Visit her website

    “Take time to consider what is positive in your life. Every                    Buy books
    morning I do my grateful list before my feet it the floor. In
    fact, I define that as the only way I know to ‘hit the ground                  Book to Speak
    running!’”

                                   www.BetterLifeBetterBusiness.com
                                                                                                               30
Change How You React to Change
   My client conference calls always start the same.        accept constant change. We have to change how
   Everyone awkwardly says hello and then we wait           we react to change. Specifically, be able to
   in silence for the last person to jump on the call.      control your reaction to change.                                by Joel Zeff
   The same conversation starts minutes later. “We                                                              Joel Zeff is a national workplace expert, speaker and
   are dealing with a lot of change,” someone says.         Most change is out of our control. We cannot        humorist. His spontaneous humor and vital messages
   “Change is very difficult for everyone right now,”         control the economy, stock market, customer         have thrilled audiences for years. Corporations and
                                                                                                                organizations nationwide seek him out to motivate and
   another very important manager adds.                     mood swings or anything else. Something will        energize their employees on such topics as work/life
                                                            break. Something will happen that you were not      balance, passion at work, creativity, communication,
                                                                                                                teamwork, and leadership. His first book, “Make the Right
   I really don’t have to take notes. “There is             expecting. I promise. You do have one very          Choice: Creating a Positive, Innovative and Productive
   constant change.” “Change is difficult.” “Our              important power. You control how you react to       Work Life” was published by John Wiley & Sons.
   employees don’t like change.” Yep, I got it. Let         change. You control your attitude.
   me write all of that down.                                                                                                 Message Joel
                                                            Too many times, we allow change to decide our
   Was there ever a time when the CEO brought               attitude. Change will always choose frustration,
   everyone into a room and said, “Good news. We            impatience and stress. If you get to decide,                      Visit his website
   are all done changing. We finished everything up          choose a more patient, positive, energized
   on Friday.”                                              attitude.
                                                                                                                              Buy books
   Even when the economy improves, there will be            This doesn’t mean you won’t have stress,
   change. There will always be change. In the              challenges and difficult situations. It means you
   future, when we all wear the same                        are dealing with change on your terms. If you are                 Book to Speak
   monochromatic clothes and live in peace and              energized and passionate, you will have the right
   harmony and have our food provided by                    attitude to deal with any situation.
   replicators, there will be change. It is time to

                                                         www.BetterLifeBetterBusiness.com
                                                                                                                                                            31
Non-Attachment: The Key to a Successful Life
(One Adventurer's Opinion)
     Non-attachment is the key to       Her worry was evident in her      conceived destination... but
     all happiness in life and work.    taut visage and tight posture.    never, ever detached.
                                        Her attachment to her specific                                               by Dr. Jeff Salz
     Not detachment.                    vision of 'success' was ruining   Why?                                Dr. Jeff Salz is a leading Keynote Speaker,
                                        the very vitality, humor and                                          Anthropologist, Thought Leader, Explorer and Guide. For
     Let me explain the crucial         optimism upon which she had       Detachment is the very              more than 20 years, he has been delighting audiences
                                                                                                              with his uplifting and mesmerizing accounts of global
     distinction.                       built a career. Her attachment    opposite of non-attachment.         trips, travels and treks. His keynote addresses on the
                                        to a specific outcome was giving   Detachment is dispassion,           subject of adventure receive standing ovations and
                                                                                                              audience members say that "I will never forget what I
     Detachment is giving up. Non-      her blinders when what she        disinterest. Detachment leads       learned from Dr. Jeff!"
     attachment is giving up... the     needed was the floodlit,           to cynicism, heartlessness,
     struggle.                          Panavision perspective of         diminution of life force. Non-
                                        limitless possibility.            attachment asks us to stop                        Message Jeff
     Recently a friend and colleague                                      clinging, to let go of our fears
     expressed her fear about the       My suggestion? To let go of her   and trust our interests and
     current economic realities.        expectations… and see what        passions. Non-attachment is                       Visit his website
     Hers, in particular. In a matter   might be the unexpected gift      playful. Relaxed. Non-
     of two years she had been          in uninvited circumstances.       attachment says: Hey, let's see
     reduced from speaking to                                             what happens next.                                Buy books
     different audiences every week      Maybe she needed to reinvent
     in large auditoriums to            herself or even stop speaking     A spirit of adventure will get us
     addressing the same audience       completely. She would only find    up the mountain every time. An                    Book to Speak
     every day... around her small      success once she opened and       attitude of non-attachment is
     family dining table.               embraced whatever was next,       the joyful heart of the
                                        unattached from her pre-          adventurous spirit.

                                                      www.BetterLifeBetterBusiness.com
                                                                                                                                                         32
Three Keys to Better Leadership & Increased Innovation
    When it comes to leading a successful life -- personally and professionally -- there is nothing that
    creates more value and brings more possibilities than a strong leader and innovative ideas. Too often,
    however, leaders fall into the rut of the day-to-day or their comfort zone, often unwilling to change or             by Allan Karl
    try anything new.                                                                                          Entrepreneur, photographer, adventurer and marketing
                                                                                                               pro, Allan Karl founded a top-50 digital marketing
                                                                                                               agency. Then he traveled the world—alone on his
    The better path to successful leadership is through increased innovation. Here are three keys to that      motorcycle. “Stay curious,” he says, inspiring audiences
    success:                                                                                                   to embrace change, face fear and step outside the
                                                                                                               comfort zone. Through captivating stories and inspiring
                                                                                                               photography, Allan motivates and moves audiences into
    Foster a culture of curiosity — Stay curious. Don’t stymie idea generation or create a culture of          action.
    fear. Encourage teams to ask why, try new things and challenge the status quo.

    Embrace & encourage change — Make change the norm and be less impacted when it catches
    you by surprise. Move furniture around, take a different way to work and ask your teams what they                        Message Allan
    want changed.

    Take chances and accept risk — Failure is an option and is often the best teacher. Approach every                        Visit his website
    challenge with fresh eyes and be willing to try something new. When you take chances you will realize
    more possibilities. Innovate rather than stagnate.
                                                                                                                             Book to Speak
    We live in an era where the only way to compete for jobs and customers is to differentiate and stand
    out from the competition. The key to this lies in our ability to lead and innovate. When we include
    curiosity, change and risk-taking in strategic initiatives, we are positioned well above the
    competition and therefore are able to master the art of differentiation and succeed as an
    innovative leader.

                                                       www.BetterLifeBetterBusiness.com
                                                                                                                                                           33
Focus. Commit. Adapt.
   A friend of mine does the psychological profiling for the elite armed forces. In this case his
   work focuses on the US Navy Seals. He tests and scores them in both physiological and
   psychological challenges to determine how they continually achieve levels of superior                        by Erik Wahl
   performance:                                                                                     As an internationally recognized graffiti artist, author and
                                                                                                    entrepreneur, Erik Wahl redefines the term “keynote
                                                                                                    speaker.” Pulling from his history as both a businessman
                                                                                                    and an artist, he has grown to become one of the most
    • How do they remain unflinchingly calm in the face of the most harrowing situations?           sought-after corporate speakers available today. Erik’s
                                                                                                    on-stage painting seamlessly becomes a visual metaphor
                                                                                                    to the core of his message, encouraging organizations
    • How do they sustain levels of peak performance amidst a rapidly changing and often            toward profitability through innovations and superior
                                                                                                    levels of performance.
      chaotic environment?

   After tremendous research, what he has boiler plated it down to are three core elements.                        Message Erik
   That is the ability to focus. The ability to commit. And ultimately the ability to adapt.
                                                                                                                   Visit his website
   What he has found is that most professionals have been heavily trained to focus and to
   commit. However, what differentiates the average from the elite is our ability to
   adapt.                                                                                                          Buy books
   Those who are able to embrace innovation and improvisation as a core competency are
   better equipped to succeed in the future.                                                                       Book to Speak

   What steps can you take to expand your skills to proactively adjust your landscape
   and adapt to remain one step ahead of the competition?

                                                 www.BetterLifeBetterBusiness.com
                                                                                                                                                  34
RECOMMENDED


 TED                     The Transformative Power of Classical Music
  TALK

                                                                             by Benjamin Zander
                                                                           Benjamin Zander is the conductor of The Boston
                                                                           Philharmonic Orchestra and a guest conductor around
                                                                           the world. Mr. Zander is also one of the most sought after
                                                                           speakers in the world. His partner Rosamund Zander and
                                                                           he have collaborated on a best-selling book, “The Art of
                                                                           Possibility” which has been translated into fifteen
                                                                           languages.

                                     click to watch!
                                                                                          Message Ben


                                                                                          Visit his website

   “It’s one of the characteristics of a leader that he not doubt for                     Buy books
   one moment the capacity of the people he’s leading to realize
   whatever he’s dreaming. Imagine if Martin Luther King had                              Book to Speak
   said, ‘I have a dream. Of course, I’m not sure they’ll be up to it.’”

                                     www.BetterLifeBetterBusiness.com
                                                                                                                         35
Want more ‘good advice’ to help you
 live a better life & build a better business?

1. SIGN UP FOR EMAIL UPDATES TO BE
  NOTIFIED OF NEW EDITIONS OF THIS EBOOK,
  EXPERT INTERVIEWS, EVENTS & MORE.

2. VISIT THE “BETTER LIFE, BETTER BUSINESS”
  BOOKSTORE TO BROWSE AND PURCHASE
  BOOKS FROM THE E-BOOK CONTRIBUTORS.
IN CONCLUSION:
Take it one moment at a time.
This Moment Matters
   I hope you’ve enjoyed the contributions from           me to my contribution to this compilation of
   the great speakers, authors and thought leaders        ‘good advice:’
   within this compilation. More importantly, I
   hope you’ll put some of this ‘good advice’ into        This Moment Matters.                                         by Shawn Ellis
   action in your life and business.
                                                          This moment matters because everything               Shawn Ellis has been studying, writing and speaking
                                                                                                               about the topics of motivation, productivity and
   After all, the best advice in the world is             happens in this moment. This moment                  performance for over 15 years. As founder and president
   meaningless if not acted upon.                         matters because we’re always in this moment...       of The Speakers Group, he has partnered with many of
                                                          yet how many moments do we miss, either              today’s leading authorities to bring empowering messages
   So in conclusion, let’s address that: How do we        because we’re moving so fast, or because we’re       to individuals and organizations through live events. With
                                                                                                               his “This Moment Matters” message, he’s on a mission to
   take action on what we’ve learned within the           replaying events of the past, or because we’re       help today’s busy professionals be more present for more
   pages of this e-book?                                  worrying about what’s coming the future?             of the moments in their lives and businesses.

   I think we all want to do the right thing. We          So try this: Be here now, and you can be
   want to follow best practices... But it’s not so       somewhere else later.
   easy when facing all the curveballs life throws                                                                            Message Shawn
   our way—layoffs, a great recession, chronic            You may have a grand vision you’re working
   illness, government regulations, and on and on.        toward. You may have a to-do list a mile long.
                                                          You may see lots of opportunities for                               Visit his website
   It’s not so easy when you’re burned out and            improvement after reading this book...
   overwhelmed from being always in and always
   on, forced to do more with less, with                  But you can’t do everything at once.
   distractions coming at you from every direction.                                                                           Book to Speak
                                                          What is the right thing to do right now?
   We live in a world that constantly tells us to “do
   more, faster!” Yet doing more, faster, doesn’t         As often as possible, do that.
   allow us to be our best. It’s actually the
   opposite. Slowing down is the way to be our            When you do, pat yourself on the back. When
   best—the way to be your best. And that brings          you don’t, well, a new moment starts right... now!
                                                        www.BetterLifeBetterBusiness.com
                                                                                                                                                             38
Thank you for reading and sharing.
   Thanks to the speakers and authors for contributing.

        We wish you great success on your journey to...

  LIVE A BETTER LIFE &
BUILD A BETTER BUSINESS.
             www.TheSpeakersGroup.com
           www.BetterLifeBetterBusiness.com
Want to get your “good advice” while on the go?
 CLICK HERE for the audio edition! (It’s free!!)


                     Read by Shawn Ellis, you can listen to all
                     the great wisdom and expertise shared by
                     the thought leaders in this PDF ebook, in
                     MP3 format! Get your copy now!

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Live A Better Life, Build A Better Business: Good Advice from 27 Speakers, Authors and Thought Leaders

  • 1. GOOD ADVICE 2013 EDITION from 27 speakers, authors & thought leaders TO HELP YOU LIVE A BETTER LIFE & BUILD A BETTER BUSINESS compiled & edited by Shawn Ellis, Founder of The Speakers Group Shawn Achor • Ed Brodow • Chris Brogan • Brené Brown • Marcus Buckingham • Jack Canfield • Carol Grace Anderson • Ram Charan • Mimi Donaldson • Chip Eichelberger • Shawn Ellis • Keith Ferrazzi • Joseph Grenny • Vicki Hitzges • Allan Karl • Patrick Lencioni • Doug Lipp • Harry Paul • Neil Rackham • Jeff Salz • Dr. Neil Shulman • Diane Sieg • Dr. Kevin Soden • Robert Thompson • Erik Wahl • Benjamin Zander • Joel Zeff
  • 2. “What’s your best advice to live a better life and build a better business?” Wouldn’t it be great if you could gather several “chapter” at a time, I hope you’ll find this of today’s top speakers, best-selling authors and collection of wisdom to be enlightening and Let’s Connect... thought leaders in one place to ask that helpful on your journey to create a better life TheSpeakersGroup.com question? I thought so, too! and better business in the year ahead. BetterLifeBetterBusiness.com In pursuit of our mission to help people live a Thanks for reading! better life and build a better business, I asked Get “Better Life, Better Business” some of the speakers I’ve had the privilege of To your success, Updates in Your Inbox working with over the past decade for their best advice to help you create a better 2013, and enclosed is what they shared with me. While reviewing their Find The Speakers Group responses, a “recipe” seemed to emerge: on Facebook Shawn Ellis It starts with you, but you can’t do it alone. Founder of The Speakers Group Follow The Speakers Group Make it fun, pursue exce!ence, be wi!ing to Creator of BetterLifeBetterBusiness.com on Twitter adapt... And take it one moment at a time. P.S. Along with the articles, I’ve also included Whether you choose to read this entire book in links to a few of my favorite TED Talks from Watch Speaker Videos on YouTube one sitting, or whether you consume one our speakers! www.BetterLifeBetterBusiness.com
  • 3. NOTE: A! articles in this document are provided by their creators and are protected by the authors’ TABLE OF CONTENTS respective copyrights. You may $eely redistribute this document, but you may not modify or se! it. Part One: It Starts with You Part Four: Pursue Excellence Take 100% Responsibility for Your Life by Jack Canfield A Better Life Is What You Make of It by Ram Charan Make Your Own Path by Chris Brogan Stop Doing What You Hate by Marcus Buckingham 10 Ways to Mind Your Business & Mind Your Life by Diane Sieg Who Kidnapped Excellence? by Harry Paul Who Are You Becoming? by Robert H. Thompson Make the 3% Choice by Chip Eichelberger The Power of Vulnerability by Brené Brown (Recommended TED Talk) Part Two: You Can’t Do It Alone Part Five: Be Willing to Adapt Find a Way to Help, Find a Way to Care by Keith Ferrazzi 3 Tips to "Make It" in 2013 by Mimi Donaldson The Ultimate Competitive Advantage by Patrick Lencioni Change How You React to Change by Joel Zeff Three Ways Effective Leaders Influence Change by Joseph Grenny Non-Attachment - The Key to a Successful Life by Dr. Jeff Salz The Need for Mentoring by Dr. Kevin Soden Three Keys to Better Leadership & Increased Innovation by Allan Karl A Legacy of Encouragement (Remembering Zig Ziglar) by Vicki Hitzges Focus. Commit. Adapt. by Erik Wahl Train Like Disney by Doug Lipp The Transformative Power of Classical Music by Benjamin Zander Ten Tips for Negotiating Successfully in 2013 by Ed Brodow (Recommended TED Talk) The Most Important Word in Selling by Neil Rackham Part Three: Make It Fun! Conclusion: Take It One Moment at a Time Fun Works! by Carol Grace Anderson This Moment Matters by Shawn Ellis An Rx for a Better Life by Dr. Neil Shulman (aka The “Real” Doc Ho!ywood) The Happy Secret to Better Work by Shawn Achor (Recommended TED Talk) www.BetterLifeBetterBusiness.com
  • 4. Download the original PDF and get the free audiobook at www.BetterLifeBetterBusiness.com/blog/good-advice-for-2013-ebook/
  • 5. PART ONE: It starts with you... Take responsibility. Be yourself. Be mindful. Make a commitment. Be vulnerable.
  • 6. Take 100% Responsibility for Your Life If you want to be successful, you have to take 100% responsibility for everything you experience in your life. This includes the level of your achievements, the results you produce, the quality of by Jack Canfield your relationships, the state of your health and physical fitness, your income, your debts, your Affectionately known as "America's #1 Success Coach," feelings—everything! This is not easy. Jack Canfield has studied and reported on what makes successful people different. He knows what motivates them, what drives them, and what inspires them. He In fact, most of us have been conditioned to blame something outside of ourselves for the parts of brings this critical insight to countless audiences internationally---sharing his success strategies in the our life we don’t like. We blame our parents, our bosses, our friends, our co-workers, our clients, media, with companies, universities and professional our spouse, the weather, the economy, our astrological chart, our lack of money—anyone or associations. anything we can pin the blame on. We never want to look at where the real problem is—ourselves. Message Jack If you want to create the life of your dreams, then you are going to have to take 100% responsibility for your life as well. That means giving up all your excuses, all your victim stories, all the reasons why you can’t and why you haven’t up until now, and all your blaming of outside Visit his website circumstances. You have to give them all up forever. You have to take the position that you have always had the power to make it different, to get it Buy books right, to produce the desired result. For whatever reason—ignorance, lack of awareness, fear, needing to be right, the need to feel safe—you chose not to exercise that power. Who knows why? It doesn’t matter. The past is the past. All that matters now is that from this point forward you Book to Speak choose—that’s right, it’s a choice—you choose to act as if (that’s all that’s required—to act as if) you are 100% responsible for everything that does or doesn’t happen to you. 4 www.BetterLifeBetterBusiness.com
  • 7. Make Your Own Path by Chris Brogan To live a better life and build a better business, I Chris Brogan is CEO & President of Human Business recommend learning how to untangle from both Works, an education publishing and media company dedicated to helping professionals work better, do the work they want, and to be brave. He is the New York praise and criticism. Neither are your opinions Times bestselling co-author of The Impact Equation, and a sought-after professional keynote speaker. and both cause you to react. It's great to receive Message Chris feedback, but you must make your own path. Learn how to thank people for both praise Visit his website and criticism, and then learn how to discard Buy books both and work on untangling. You must play your own role in this story. Book to Speak 5 www.BetterLifeBetterBusiness.com
  • 8. 10 Ways to Mind Your Business & Mind Your Life Neuroscientists have proven the practice of Want to bring more mindfulness into your life mindfulness -- paying attention to the present and work? Here are my top 10 mindfulness moment -- creates new neural pathways and practices: rewires the brain, leading to heightened brain by Diane Sieg function. This is why it is so effective in 1. Gratitude From the chaos of the emergency room to the calm of treating addiction, mental illness, and chronic 2. Meditation her yoga mat, Diane Sieg, RN, CYT, CSP, former emergency room nurse turned speaker, author, life pain.  Mindfulness is also highly effective in 3. Slowing down (speech, eating, driving, etc.) coach and yoga teacher, shows organizations and business and life. 4. Doing one thing at a time individuals how to practice mindfulness and energize the performance in every area of their lives. 5. Deep Breathing Exercises Mindfulness is the key to optimum health, 6. Beginner’s mind wealth, and freedom in every area of your life 7. Journaling Message Diane because it has been found to be closely linked 8. Setting an intention to Emotional Intelligence, the ability to 9. Detachment identify, assess and manage your emotions.   10.Non-judgment (of yourself and others) Visit her website This leads to more confident and efficient decision making, improved relationships, and Mind your business and your life with even one higher productivity. of these simple but not always easy practices Buy books for five minutes every day for the next 30 days Because our fast paced and multi-tasking and you will experience a transformation in culture keeps us out of the present your business and in your life.     Book to Speak moment, with multiple distractions and diversions, we have to make intentional choices to practice mindfulness. www.BetterLifeBetterBusiness.com 6
  • 9. Who Are You Becoming? In my book, The Offsite: A Leadership Cha!enge Today, in all of our hustle and bustle, I sense a Fable, one of the characters describes a boyhood longing for simple, practical results. Yet, often, experience of watching a butterfly emerge from many get lost in the maze of complexity -- its cocoon. His less than helpful efforts quickly thinking, of course, more complexity equals by Robert H. Thompson teach him that in order for the caterpillar to more value or more equals better. “become” the beautiful butterfly there is a period Robert H. Thompson, author of The Offsite: A Leadership Challenge Fable, is a sought-after speaker, of silent soft change before the necessary So, do you want a better life at work and at executive coach, journalist and thought leader in his field. struggle to emerge. Interrupting this organic home? Here are four simple practices I Robert’s clients have included AT&T, Amgen, Hewlett- process may destroy it. encourage you to try every day for at least a Packard, Johnson & Johnson, Lockheed Martin, Nike, Qwest, Sony, Sun Microsystems, SVB Financial, The week: Gap, and Visa to name a few. Robert also is a senior Do you create a consciousness cocoon allowing consultant with the Tom Peters Company/UK. yourself space for some silent soft change before • Show Up: I am present in a way that ensures emerging in a new form? others feel important. • Step Up: I encourage curiosity in myself as Message Robert Most people set and give up on resolutions well as others. quickly as December’s fog fades into January’s • Serve Up: I encourage a ‘we,’ not an ‘us vs. back-to-the-slog. The commitment just doesn’t them’ mentality. Visit his website last long. Complaints of too much struggle and • Speak Up: I communicate with a clear, not enough short-term gain force commitment consistent voice. to the curb. And one more thing: Practice simply being still. Buy books Building its chrysalis, the caterpillar certainly A few times a week, give yourself the gift of makes a commitment. And, without silent soft change. Perhaps, you too, will grow commitment, nothing changes. Not you. Not beautifully colored wings and soar. Book to Speak me. Nothing. But what should we commit to? My one word answer is: Simplicity. 7 www.BetterLifeBetterBusiness.com
  • 10. RECOMMENDED TED The Power of Vulnerability TALK by Brené Brown Brené Brown, Ph.D., LMSW is a research professor at the University of Houston Graduate College of Social Work. She has spent the past decade studying vulnerability, courage, worthiness, and shame. Brené is a nationally renowned speaker and has won numerous teaching awards, including the College’s Outstanding Faculty Award. Brené is the author of the #1 New York Times Bestseller Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We click to watch! Live, Love, Parent, and Lead. Message Brené Visit her website “Because when we work from a place, I believe, that says, Buy books ‘I’m enough,’ then we stop screaming and start listening, we're kinder and gentler to the people around us, and Book to Speak we're kinder and gentler to ourselves.” www.BetterLifeBetterBusiness.com 8
  • 11. PART TWO: ...but you can’t do it alone. Be generous. Create a healthy culture. Be an influencer. Mentor others. Be an encourager. Train effectively. Negotiate so everyone wins. Sell the way they want.
  • 12. Find a Way to Help, Find a Way to Care You can sum up my philosophy for building business relationships with this mantra: “Find a Way to Help, Find a Way to Care.” by Keith Ferrazzi People always ask me, “but how?” So I’ve broken relationship currency – forms of generosity that you can use in building business relationships – into three categories. If you want to transform your life, you need the help of others – powerful relationships with people who give you support and access, and push you to exceed your Universal currency refers to our innate human ability to connect to others. We can all embrace potential. Keith Ferrazzi can help: He is the world’s foremost expert in professional relationship development, intimacy with another human being by listening, empathizing and caring. We can all become the bringing 20 years of research and experience to the art colleague who blocks off that extra time to fetch a cup of coffee or who connects more deeply with a and science of business relationship development. client, customer, employee or peer. Universal currency also includes encouragement. Professional Currency: The biggest and most powerful aspect of professional currency is Message Keith providing useful assistance to help a person’s career. To really break through to people, do research to understand the big bet their company has made — shifting from being almost exclusively brick and mortar to eCommerce, for example. Then help make them smart about that big bet in order to Visit his website help them within their organization — perhaps by sending them the best book on the subject or by making an introduction to an expert or connector within your network.   Buy books Personal Currency: To discover your personal currency, don’t look inside — that’s too hard for many people. Instead, look outward. Personal currency requires discovering what others need to be happy, then figuring out what you can do to get them there. It could be your professional expertise, Book to Speak your problem-solving ability, your network of relationships, your black belt in judo or simply your unfaltering optimism. The secret is to share enough of yourself with someone so that they’re willing to share their dreams and aspirations with you, along with the issues that are holding them back. www.BetterLifeBetterBusiness.com 10
  • 13. The Ultimate Competitive Advantage click to watch! click to watch! by Patrick Lencioni Patrick Lencioni is a bestselling author, speaker and consultant with over two decades of experience working with CEOs and their executive teams. He is founder and president of The Table Group, a consulting firm dedicated to building healthy organizations. He is the author of many bestselling books including The Five Dysfunctions of a Team, which continues to be a weekly fixture on national bestseller lists; his books have sold over three million copies. Message Pat Visit his website “In this era of nanosecond technology change and ubiquitous information... it’s almost impossible to maintain an advantage in Buy books the areas of marketing and strategy and technology and finance. The one area where we can still maintain an advantage is creating Book to Speak a culture that is so healthy and so whole that it becomes almost impossible for other organizations to compete with us.” www.BetterLifeBetterBusiness.com 11
  • 14. Three Ways Effective Leaders Influence Change The most important capacity we possess is our ability to exert influence. Not a day passes that we don’t try to change either our own or others’ behavior. And yet, most of us struggle to influence by Joseph Grenny ourselves or others to behave differently. Over the past 25 years, my co-authors and I sought out and studied powerful influencers—those who Joseph Grenny is the four-time New York Times best- selling co-author of Influencer. He is also a dynamic, had remarkable abilities to influence change—rapidly, profoundly and sustainably. Here are three things sought-after speaker and co-founder of VitalSmarts, an these influencers do that accounts, in part, for their remarkable and repeated success: innovator in corporate training and organizational performance. 1. Change the Way You Change Minds. In order for others to adopt new, healthier behaviors they must first believe that they can do it, and second, that it’ll be worth it. To motivate others to believe they can and should change, take field trips to watch the target behaviors in action or create vicarious Message Joseph experiences by telling vibrant and believable stories. 2. Find Vital Behaviors. Key results stem from changing a handful of vital behaviors. Instead of Visit his website chasing a dozen solutions, powerful influencers go to great pains to locate the few behaviors that matter. Buy books 3. Harness the Sources of Influence. Deeply entrenched behavior doesn’t have one cause but a conspiracy of causes. Often, we assume that if we just train people, behavior will change. However, we must be adept at employing the personal, social and structural sources that influence behavior. Book to Speak By using experience to change people’s minds, identifying vital behaviors, and targeting the sources of influence that drive behavior we can make change virtually inevitable. www.BetterLifeBetterBusiness.com 12
  • 15. The Need for Mentoring (FROM THE NEW BOOK, FROM THE EMERGENCY ROOM TO THE BOARD ROOM) There is an old Chinese proverb that states, • Offer the program to as many people as “Give a man a fish and you feed him for a day. possible. It should not just be for newbies but Teach a man to fish and you feed him for a for any employee wanting to learn more. by Dr. Kevin Soden lifetime.” This is the basic concept behind the Dr. Kevin Soden, an Emmy, Telly, and International “See one, Do one, Teach one” principle in • Make the program attractive to mentors Freddie Award-winning medical journalist for more than by rewarding them. By rewarding mentors 20 years, can now be seen each day as the host of medicine. An experienced mentor transmits their with praise, promotions or money, you Healthline, a daily half-hour medical show on the skills or knowledge to a less experienced reinforce their behaviors and the importance Retirement Living Network. He was a National Medical Reporter for NBC News Channel and has also appeared apprentice who, once skilled, transmits this on of the program. regularly on NBC's Today Show. to others who come behind him or her. • Clearly outline the program’s objectives Mentors (the term “Preceptor” is used in some and rules. A general framework defining expectations for both mentors and protégés is Message Kevin medical training programs) are generally essential. There needs to be some formality, considered to be role models for their protégés but allowing some flexibility is best. and serve as guides for ethical conduct and Visit his website communication styles. Because young • Be careful to pair the right people. Ideally, professionals tend to copy their teachers’ you want to pair people who get along and will behavior both consciously and unconsciously, it’s be able to learn from one another. Buy books imperative that mentors are chosen carefully because their influence can set a course for a • Evaluate the total program regularly. Test lifetime of behavior. the effectiveness of the mentoring program, provide a mechanism for feedback and make Book to Speak changes as needed. Some characteristics of good mentoring programs are: www.BetterLifeBetterBusiness.com 13
  • 16. A Legacy of Encouragement (Remembering Zig Ziglar) Recently my mentor, Zig Ziglar, came to the end of life. On the news after the service, a local Dallas reporter said, “Even in death, Zig Ziglar can pack a house!” And he could.   by Vicki Hitzges Several thousand people attended his service. Hundreds more watched his service online. Why? It Vicki Hitzges helps companies create cultures of encouragement. Having worked in communications all wasn’t because of Zig’s deep business acumen. It wasn’t merely due to his home-spun wisdom. her life, Vicki knows the value of telling stories, using humor, sharing useful content and involving her audience. Her clients appreciate her clear, fun messages that teach Zig had universal appeal because he was a motivator. He encouraged people. He truly believed them to conquer change, speak in public, think creatively and connect with others. that anyone who listened to him was “endowed with the seeds of greatness.”   People who heard Zig speak accepted his verdict of them as true. And hearing Zig’s belief in them Message Vicki changed them! They picked up the phone and made sales calls. They set goals and kept at them. They “planned to work and worked the plan.” Folks around the globe who heard Zig speak or read his books testify that their lives improved due to Zig’s encouragement. Visit her website I’m grateful that about six years ago, I called Zig to thank him for the huge impact he had on my life. It’s because of Zig that I became a speaker. He mentored me. Believed in me. Gave me a Buy books start. Let me encourage you to call people who have taught and believed in you. Or, better still, Book to Speak drop them a note. You’ll be appreciated and loved for your kindness. And Zig’s legacy of encouragement will live on. www.BetterLifeBetterBusiness.com 14
  • 17. Train Like Disney “How do they do it? How do they create the nicest and most customer-focused employees in the world?” Disney University: The very name carries clout. The very name conjures up images of excellence. by Doug Lipp Mention this highly-regarded institution to any business leader and the inevitable questions begin: By age 29, Doug Lipp was the head of the training team at the world-famous Disney University at Disney’s “how do they do it?” and “how can they create some of the nicest, most motivated and incredibly corporate headquarters. With more than 30 years customer-focused employees in the world, year after year?” combined experience at Disney and in his private practice, Doug teaches organizations and individuals real- life skills to redefine service and leadership excellence, In large part, due to the success of the Disney University, the word “University” is invariably found in embrace change, and compete in the global marketplace. the title of training departments in corporations and organizations around the world. Yet, arguably very few of these training departments and universities have attained the same level of success for so many years. The reason? Most don’t enjoy the following secret ingredients that the Disney University Message Doug has enjoyed for decades: Visit his website 1. Leadership support; the organization values employee development and funds it. Rain or shine. 2. Clarity of purpose; the desired outcomes of every training event are crystal clear. 3. Consistency between what happens on the front lines and what is taught in the classroom. Buy books These sound simple, but too few organizations get the message. Without these secret ingredients, training and development initiatives are bound to fail. This is why so many corporate “Universities” Book to Speak are doomed to become universities-in-name-only. That doesn’t have to be true for your company, though. Now you know Disney’s secret ingredients! www.BetterLifeBetterBusiness.com 15
  • 18. Ten Tips for Negotiating Successfully in 2013 Your ability to negotiate successfu!y in 2013 can make the difference between success and failure. Here are 10 tips: by Ed Brodow 1. Don't be afraid to ask for what you want. 6. Aim high and expect the best outcome. If Ed Brodow is the world's top spokesman on the art of Successful negotiators are assertive and challenge you expect more, you'll get more. Sellers should ask negotiation. SEC Chairman Harvey Pitt dubbed Ed "The everything – they know that everything is for more than they expect to receive, and buyers King of Negotiators" and Forbes Magazine ranks Ed as one of the nation's leading dealmakers. Ed's practical, no- negotiable. I call this negotiation consciousness. should offer less than they are prepared to pay. nonsense approach to an often-misunderstood subject has helped audiences and readers all over the world to overcome their fears and get what they want in business 2. Shut up and listen. Negotiators ask probing 7. Focus on the other side's pressure, not and in their personal lives. He is the bestselling author of questions and then shut up. The other negotiator yours. Successful negotiators ask, "What is the Negotiation Boot Camp (Doubleday). will tell you everything you need to know. pressure on the other side in this negotiation?" 3. Do your homework. Gather as much 8. Show the other person how their needs will Message Ed pertinent information prior to your negotiation. be met. Instead of trying to win the negotiation, What are their needs? Pressures? Options? seek to understand the other negotiator’s perception of the deal and help them to feel Visit his website 4. Always be willing to walk away. In other satisfied. words, never negotiate without options. When you say to yourself, "I will walk away if I can't conclude 9. Don't give anything away without getting a deal that is satisfactory," your inner resolve will something in return. Whenever you make a Buy books encourage them to make concessions. concession, get a concession in return. Always tie a string: "I'll do this if you do that." 5. Don't be in a hurry. Whoever is more flexible Book to Speak about time has the advantage. Your patience can 10. Don't take the issues or the other person's be devastating to the other negotiator if they are behavior personally. If someone is rude or in a hurry. difficult to deal with, try to understand their behavior and don't take it personally. www.BetterLifeBetterBusiness.com 16
  • 19. The Most Important Word in Selling The most important word in selling — whether you engage in simple, transactional sales, or complex, consultative sales — is TRUST. All selling depends on trust. by Neil Rackham The question, then, is what do buyers look for in a seller they can trust? Neil Rackham is known throughout the world as a speaker, writer and seminal thinker on sales and marketing issues. Three of his books - including the In our research — looking specifically at consultative buyers — we found that three qualities rise classic, SPIN Selling - have been on the New York Times to the top: best seller list and his works have been translated into over 50 languages. His work in sales training won him the Instructional Systems Association lifetime award for • Concern. Does the salesperson care about what I feel and think? Does s/he listen to me? Does Innovation in Training and Instruction. s/he ask questions? • Candor. Is the salesperson straightforward? Does s/he forgo exaggeration? Is s/he honest Message Neil about ignorance (or does s/he claim to know everything)? • Competence. Is the salesperson’s advice professionally sound? Is s/he technically proficient in knowledge of the product or service? Is s/he experienced? Visit his website Of the three, do you know which is rated highest by buyers? Concern... yet only 35% of Buy books consultative salespeople are rated “adequate” or better for Concern. Remember, it’s not enough to be concerned; you must show your concern. Book to Speak While we can always refine our sales skills, sales strategies, and sales psychology, remembering the “3 C’s of Consultative Selling” is a good foundation from which to build. www.BetterLifeBetterBusiness.com 17
  • 20. Enjoying this e-book? Share and help others “live a better life & build a better business!” (You’! be able to edit and approve your tweet/message before sending.) CLICK HERE TO LINK TO THE POST ONLINE, OR FEEL FREE TO EMAIL THIS FILE TO PEOPLE DIRECTLY OR EVEN POST IT ON YOUR BLOG
  • 21. PART THREE: Make it fun! Have fun. Live like a winner. Laugh... a lot. Be happy.
  • 22. Fun Works! As a kid, wasn’t the circus a big, magical experience? Life and business could and should be more like that. Here’s why I say that: by Carol Grace Anderson Carol Grace Anderson is a motivational expert and author For years I lived in a tiny 18’ trailer with my parents and sister in a trailer park. The best part of the popular book, Get Fired Up Without Burning Out! She was that most of our neighbors were circus performers! I was in awe every day after school also has an inspiring story in the million-selling Chicken Soup for the College Soul ®. Just like you, Carol has watching them practice their daring tricks and routines. Wow! overcome some big life challenges. From growing up in a tiny trailer, going blind in one eye, and losing her younger sister to breast cancer, she learned how to turn struggle into strength. She can show you how, too! Looking back, I realize that the circus was a great metaphor for life — a mix of fun and hard work. The tightrope walkers, jugglers, and acrobats all had to have skill and laser-sharp focus. The flip-side is that they could see the wonder and enchantment in the eyes of the audience Message Carol both young and old. They were making a difference in their unique way. To create a better life and better business, we need to be daring and focused, and we Visit her website must have fun along the way. Buy books I recently went to Aruba with some family members. It was breathtaking and, thankfully, had very limited internet access. We had to unplug and just focus on fun for a week. Book to Speak The result? We were all more energized, refreshed, productive and fired up when we returned. Fun works! www.BetterLifeBetterBusiness.com 20
  • 23. An Rx for a Better Life (Doctor’s Orders!) 1. Live like a winner! seven billion books out there. They are simply brain transplants on paper! I do feel that we all won the lottery. It takes 50 by Dr. Neil Shulman million sperms to fertilize one of five eggs. We I love connecting with strangers and finding out Dr. Neil Shulman is an Associate Professor in the School are a winning sperm/egg combination. If one their “table of contents” -- and then selecting a of Medicine at Emory University, and he is also the author of many books promoting medical literacy for both adults other egg or sperm made it, then we would not chapter and hearing them talk about it. I have and children, as well as humor and children's books. He is be here. Soooo.... we should all enjoy the “dash” found strangers who are just as interesting and the associate producer of the 1991 film Doc Hollywood, based on one of his books. He is a past president of the of our life. caring as Michael J. Fox, billionaires or big-time Patch Adams nonprofit organization (the Gesundheit politicians. Institute), and is also a highly sought-after speaker for 2. Laugh... a lot! Fortune 500 companies. I suggest that we all connect, whether while Laughter is great medicine -- no matter what the waiting in line at a grocery store or asking if it is Message Neil circumstances. The best way to build a business okay to sit down and chat with folks in a and have a good life is to be creative, laugh a lot, restaurant. and humanize. Honesty and caring pay off a lot Visit his website more than hyping. Making fun of yourself when (By the way, even if you are not a writer, you can you goof up is appreciated more than one can connect with a talented writer and make your imagine. book happen! Even a student recommended by a Buy books high school teacher or college professor might be 3. Make connections. a better collaborator than a professional writer. Go for it!!) Book to Speak I believe that everyone has a book in them. There are seven billion humans and therefore www.BetterLifeBetterBusiness.com 21
  • 24. RECOMMENDED TED The Happy Secret to Better Work TALK by Shawn Achor Shawn Achor is the author of the international bestseller, The Happiness Advantage. Shawn is regarded as one of the world’s leading experts on the connection between happiness and success. In 2012, Shawn’s research on happiness made the cover of Harvard Business Review, and his TED talk has became one of the most popular of click to watch! all time with over 3 million views. Message Shawn Visit his website “...only 25 percent of job successes are predicted by I.Q. 75 Buy books percent of job successes are predicted by your optimism levels, your social support and your ability to see stress as a Book to Speak challenge instead of as a threat.” www.BetterLifeBetterBusiness.com 22
  • 25. PART FOUR: Pursue excellence. Hone your talent. Focus on your strengths. Beware of average. Live well.
  • 26. A Better Life Is What You Make of It Successful people who are also happy are those who are able to work where by Ram Charan their desire and natural talent fit. Energy comes from success. Success Ram Charan is a highly sought after business advisor comes from continually honing that talent through disciplined practice and speaker famous among senior executives for his uncanny ability to solve their toughest business with constant rhythm. problems. For more than thirty-five years, Dr. Charan has worked behind the scenes with top executives at some of the world's most successful companies, including GE, Verizon, Novartis, Dupont, Thomson Corporation, Honeywell, KLM, Bank of America, and MeadWestvaco. A career ladder of today is obsolete tomorrow. New jobs will come. Think about what you can be good at and find a work slot where you can apply Message Ram your particular talent. Master it, and the world will chase you. There is a shortage of real talent in many fields of human endeavor. Find these Visit his website fields and compete for your space. Lastly, remember that talk is cheap. Doing it and getting it done is what Buy books differentiates successful people. Book to Speak Good luck. Luck favors the prepared. www.BetterLifeBetterBusiness.com 24
  • 27. Stop Doing What You Hate Around this time of year, a lot of us are doggedly trying to keep up with a resolution to do more — exercise more, eat more healthy foods, read more. All worthy goals. But my advice is to do less: by Marcus Buckingham Marcus Buckingham first conquered the bestseller lists give yourself permission to stop doing what you hate to do. in 1999 with First, Break All the Rules. Following up on his highly successful debut book, Marcus continued to drive the message that people's unique personal Does that strike you as a fantasy, or a cop-out? Who on earth gets to live a life filled only with strengths are the key to unlocking their potential. His latest project, StandOut, is a book and strengths exactly the things he wants to do? Okay, I’ll admit it: nobody does. But you can get a lot closer to assessment combination that uses a new research that life by admitting what you hate and figuring out strategies to stop doing it, or at least methodology to reveal your top two "strength Roles" — your areas of comparative advantage. minimize the impact it has on your life. Message Marcus Some people will tell you that you need difficulty in your life, a little grit, as an oyster takes an irritant and builds a polished pearl around it. Be skeptical about this advice. When it comes to your career and business, grit will grind you down. Every minute you invest in an activity that Visit his website grates on you is a poorly invested minute. In those minutes, those hours, those days, you will learn little and feel weaker and less resilient. Buy books Instead, if you can find a way to cut out or minimize the things you hate — by teaming up with someone, or delegating, or focusing for an hour a week instead of procrastinating — you’ll have Book to Speak more time and energy to spend on those areas in which you excel. And the areas in which you already excel are precisely those in which more time and effort will yield the greatest results. www.BetterLifeBetterBusiness.com 25
  • 28. Who Kidnapped Excellence? (FROM THE FORTHCOMING BOOK BY THE SAME TITLE) We all strive for excellence. I believe no one wakes up in the morning and looks into the mirror and says to themselves, “I’m going to be average today.” We all strive to be our best. by Harry Paul Then why are we so willing to accept average? We accept it everyday! Where we work, when we go to As the author of six world-renowned books, and Co- the store, eat at a restaurant or call a company on the telephone.   author of the global phenomenon and best selling business book Fish! A Proven Way to Boost Results and Improve Morale, Harry Paul  travels the globe infusing You have to bring Passion, Flexibility, Communication, Competency and Ownership into any fun-and performance-into the workplace. His next book is titled Who Kidnapped Excellence? organization or individual to get back, attain, and sustain excellence. You do this by paying attention to: Passion: Inspires everyone with energy, enthusiasm, and caring. Message Harry Competency: Ensures everyone has all the skills needed to do their best. Flexibility: Helps us respond to unique situations whenever they occur. Visit his website Communication: Clearly communicates roles and expectations. Buy books Ownership: Ensures everyone takes 100% responsibility. Pay attention to the above and good things start to happen and you prevent your own Excellence from Book to Speak being kidnapped. Take on the important challenge of excellence in an unprecedented way to help any organization or person achieve and maintain excellence in every aspect of their lives.   www.BetterLifeBetterBusiness.com 26
  • 29. Make the 3% Choice! The leading cause of death in America is not heart disease, cancer, stroke or diabetes. It is the unhealthy lifestyle that most Americans are addicted to which is the true cause. A study by Mathew Reeves, a Michigan State University epidemiologist, finds that only 3% of Americans maintain a healthy by Chip Eichelberger lifestyle. It is a situation that is causing dire consequences for millions of Americans. You cannot perform A peak performance strategist and motivational dynamo, at your best if you are stressed and lacking in energy. It impacts EVERY area of your life. Chip Eichelberger is positively great at making your next convention unforgettable. Former Tony Robbins international point man, Chip has been speaking about “I was really quite surprised at how low that number was,” said Reeves. The research published in the health, vitality and success for 19 years. Clients include journal, Archives of Internal Medicine, found that only 3 percent undertook four basic steps that define Ernst & Young, Tommy Hilfiger, ADP and Bank of a healthy lifestyle: America. not smoking Message Chip healthy weight eating right including a minimum of 5 fruits/vegetables a day Visit his website exercising at least 5 times a week for 30 minutes. Buy books Those are not exactly Olympic-caliber qualifications. That is the good news. These four criteria are something you can easily choose to do. All you need to do is put on the hat of responsibility and own this choice. Book to Speak You have likely made some bad choices in the past -- take responsibility now. You need to step up and make some new choices, maybe extremely different choices right now! www.BetterLifeBetterBusiness.com 27
  • 30. Bring a “Better Life, Better Business” speaker to your next meeting! WATCH NOW: 3 EASY WAYS TO BOOK A GREAT SPEAKER FOR YOUR EVENT
  • 31. PART FIVE: Be willing to adapt. Be grateful for what you have. Control what you can control. Be open to possibilities. Stay curious. Embrace innovation.
  • 32. Three Tips to ‘Make It’ in 2013 click to watch! by Mimi Donaldson click to watch! For over twenty years, Mimi Donaldson has captivated audiences from the Fortune 100 to the just plain fortunate. She’s won acclaim for her rousing keynote speeches, compelling workshops, and in-house training programs. She has shared the keynote platform with Colin Powell, Katie Couric and Maya Angelou. Message Mimi Visit her website “Take time to consider what is positive in your life. Every Buy books morning I do my grateful list before my feet it the floor. In fact, I define that as the only way I know to ‘hit the ground Book to Speak running!’” www.BetterLifeBetterBusiness.com 30
  • 33. Change How You React to Change My client conference calls always start the same. accept constant change. We have to change how Everyone awkwardly says hello and then we wait we react to change. Specifically, be able to in silence for the last person to jump on the call. control your reaction to change. by Joel Zeff The same conversation starts minutes later. “We Joel Zeff is a national workplace expert, speaker and are dealing with a lot of change,” someone says. Most change is out of our control. We cannot humorist. His spontaneous humor and vital messages “Change is very difficult for everyone right now,” control the economy, stock market, customer have thrilled audiences for years. Corporations and organizations nationwide seek him out to motivate and another very important manager adds. mood swings or anything else. Something will energize their employees on such topics as work/life break. Something will happen that you were not balance, passion at work, creativity, communication, teamwork, and leadership. His first book, “Make the Right I really don’t have to take notes. “There is expecting. I promise. You do have one very Choice: Creating a Positive, Innovative and Productive constant change.” “Change is difficult.” “Our important power. You control how you react to Work Life” was published by John Wiley & Sons. employees don’t like change.” Yep, I got it. Let change. You control your attitude. me write all of that down. Message Joel Too many times, we allow change to decide our Was there ever a time when the CEO brought attitude. Change will always choose frustration, everyone into a room and said, “Good news. We impatience and stress. If you get to decide, Visit his website are all done changing. We finished everything up choose a more patient, positive, energized on Friday.” attitude. Buy books Even when the economy improves, there will be This doesn’t mean you won’t have stress, change. There will always be change. In the challenges and difficult situations. It means you future, when we all wear the same are dealing with change on your terms. If you are Book to Speak monochromatic clothes and live in peace and energized and passionate, you will have the right harmony and have our food provided by attitude to deal with any situation. replicators, there will be change. It is time to www.BetterLifeBetterBusiness.com 31
  • 34. Non-Attachment: The Key to a Successful Life (One Adventurer's Opinion) Non-attachment is the key to Her worry was evident in her conceived destination... but all happiness in life and work. taut visage and tight posture. never, ever detached. Her attachment to her specific by Dr. Jeff Salz Not detachment. vision of 'success' was ruining Why? Dr. Jeff Salz is a leading Keynote Speaker, the very vitality, humor and Anthropologist, Thought Leader, Explorer and Guide. For Let me explain the crucial optimism upon which she had Detachment is the very more than 20 years, he has been delighting audiences with his uplifting and mesmerizing accounts of global distinction. built a career. Her attachment opposite of non-attachment.   trips, travels and treks. His keynote addresses on the to a specific outcome was giving Detachment is dispassion, subject of adventure receive standing ovations and audience members say that "I will never forget what I Detachment is giving up. Non- her blinders when what she disinterest. Detachment leads learned from Dr. Jeff!" attachment is giving up... the needed was the floodlit, to cynicism, heartlessness, struggle. Panavision perspective of diminution of life force. Non- limitless possibility. attachment asks us to stop Message Jeff Recently a friend and colleague clinging, to let go of our fears expressed her fear about the My suggestion? To let go of her and trust our interests and current economic realities. expectations… and see what passions. Non-attachment is Visit his website Hers, in particular. In a matter might be the unexpected gift playful. Relaxed. Non- of two years she had been in uninvited circumstances. attachment says: Hey, let's see reduced from speaking to what happens next. Buy books different audiences every week Maybe she needed to reinvent in large auditoriums to herself or even stop speaking A spirit of adventure will get us addressing the same audience completely. She would only find up the mountain every time. An Book to Speak every day... around her small success once she opened and attitude of non-attachment is family dining table. embraced whatever was next, the joyful heart of the unattached from her pre- adventurous spirit. www.BetterLifeBetterBusiness.com 32
  • 35. Three Keys to Better Leadership & Increased Innovation When it comes to leading a successful life -- personally and professionally -- there is nothing that creates more value and brings more possibilities than a strong leader and innovative ideas. Too often, however, leaders fall into the rut of the day-to-day or their comfort zone, often unwilling to change or by Allan Karl try anything new. Entrepreneur, photographer, adventurer and marketing pro, Allan Karl founded a top-50 digital marketing agency. Then he traveled the world—alone on his The better path to successful leadership is through increased innovation. Here are three keys to that motorcycle. “Stay curious,” he says, inspiring audiences success: to embrace change, face fear and step outside the comfort zone. Through captivating stories and inspiring photography, Allan motivates and moves audiences into Foster a culture of curiosity — Stay curious. Don’t stymie idea generation or create a culture of action. fear. Encourage teams to ask why, try new things and challenge the status quo. Embrace & encourage change — Make change the norm and be less impacted when it catches you by surprise. Move furniture around, take a different way to work and ask your teams what they Message Allan want changed. Take chances and accept risk — Failure is an option and is often the best teacher. Approach every Visit his website challenge with fresh eyes and be willing to try something new. When you take chances you will realize more possibilities. Innovate rather than stagnate. Book to Speak We live in an era where the only way to compete for jobs and customers is to differentiate and stand out from the competition. The key to this lies in our ability to lead and innovate. When we include curiosity, change and risk-taking in strategic initiatives, we are positioned well above the competition and therefore are able to master the art of differentiation and succeed as an innovative leader. www.BetterLifeBetterBusiness.com 33
  • 36. Focus. Commit. Adapt. A friend of mine does the psychological profiling for the elite armed forces. In this case his work focuses on the US Navy Seals. He tests and scores them in both physiological and psychological challenges to determine how they continually achieve levels of superior by Erik Wahl performance: As an internationally recognized graffiti artist, author and entrepreneur, Erik Wahl redefines the term “keynote speaker.” Pulling from his history as both a businessman and an artist, he has grown to become one of the most • How do they remain unflinchingly calm in the face of the most harrowing situations? sought-after corporate speakers available today. Erik’s on-stage painting seamlessly becomes a visual metaphor to the core of his message, encouraging organizations • How do they sustain levels of peak performance amidst a rapidly changing and often toward profitability through innovations and superior levels of performance. chaotic environment? After tremendous research, what he has boiler plated it down to are three core elements. Message Erik That is the ability to focus. The ability to commit. And ultimately the ability to adapt. Visit his website What he has found is that most professionals have been heavily trained to focus and to commit. However, what differentiates the average from the elite is our ability to adapt. Buy books Those who are able to embrace innovation and improvisation as a core competency are better equipped to succeed in the future. Book to Speak What steps can you take to expand your skills to proactively adjust your landscape and adapt to remain one step ahead of the competition? www.BetterLifeBetterBusiness.com 34
  • 37. RECOMMENDED TED The Transformative Power of Classical Music TALK by Benjamin Zander Benjamin Zander is the conductor of The Boston Philharmonic Orchestra and a guest conductor around the world. Mr. Zander is also one of the most sought after speakers in the world. His partner Rosamund Zander and he have collaborated on a best-selling book, “The Art of Possibility” which has been translated into fifteen languages. click to watch! Message Ben Visit his website “It’s one of the characteristics of a leader that he not doubt for Buy books one moment the capacity of the people he’s leading to realize whatever he’s dreaming. Imagine if Martin Luther King had Book to Speak said, ‘I have a dream. Of course, I’m not sure they’ll be up to it.’” www.BetterLifeBetterBusiness.com 35
  • 38. Want more ‘good advice’ to help you live a better life & build a better business? 1. SIGN UP FOR EMAIL UPDATES TO BE NOTIFIED OF NEW EDITIONS OF THIS EBOOK, EXPERT INTERVIEWS, EVENTS & MORE. 2. VISIT THE “BETTER LIFE, BETTER BUSINESS” BOOKSTORE TO BROWSE AND PURCHASE BOOKS FROM THE E-BOOK CONTRIBUTORS.
  • 39. IN CONCLUSION: Take it one moment at a time.
  • 40. This Moment Matters I hope you’ve enjoyed the contributions from me to my contribution to this compilation of the great speakers, authors and thought leaders ‘good advice:’ within this compilation. More importantly, I hope you’ll put some of this ‘good advice’ into This Moment Matters. by Shawn Ellis action in your life and business. This moment matters because everything Shawn Ellis has been studying, writing and speaking about the topics of motivation, productivity and After all, the best advice in the world is happens in this moment. This moment performance for over 15 years. As founder and president meaningless if not acted upon. matters because we’re always in this moment... of The Speakers Group, he has partnered with many of yet how many moments do we miss, either today’s leading authorities to bring empowering messages So in conclusion, let’s address that: How do we because we’re moving so fast, or because we’re to individuals and organizations through live events. With his “This Moment Matters” message, he’s on a mission to take action on what we’ve learned within the replaying events of the past, or because we’re help today’s busy professionals be more present for more pages of this e-book? worrying about what’s coming the future? of the moments in their lives and businesses. I think we all want to do the right thing. We So try this: Be here now, and you can be want to follow best practices... But it’s not so somewhere else later. easy when facing all the curveballs life throws Message Shawn our way—layoffs, a great recession, chronic You may have a grand vision you’re working illness, government regulations, and on and on. toward. You may have a to-do list a mile long. You may see lots of opportunities for Visit his website It’s not so easy when you’re burned out and improvement after reading this book... overwhelmed from being always in and always on, forced to do more with less, with But you can’t do everything at once. distractions coming at you from every direction. Book to Speak What is the right thing to do right now? We live in a world that constantly tells us to “do more, faster!” Yet doing more, faster, doesn’t As often as possible, do that. allow us to be our best. It’s actually the opposite. Slowing down is the way to be our When you do, pat yourself on the back. When best—the way to be your best. And that brings you don’t, well, a new moment starts right... now! www.BetterLifeBetterBusiness.com 38
  • 41. Thank you for reading and sharing. Thanks to the speakers and authors for contributing. We wish you great success on your journey to... LIVE A BETTER LIFE & BUILD A BETTER BUSINESS. www.TheSpeakersGroup.com www.BetterLifeBetterBusiness.com
  • 42. Want to get your “good advice” while on the go? CLICK HERE for the audio edition! (It’s free!!) Read by Shawn Ellis, you can listen to all the great wisdom and expertise shared by the thought leaders in this PDF ebook, in MP3 format! Get your copy now!