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DEVELOPING A HIGH PERFORMING,
COHESIVE TEAM
Turning a team of champions into a champion team
1. Reflect on your current team
2. Enemy At The Gates: Peak Performance Prevention
3. Core components of a high performance team
4. Gap analysis
5. Action plan
To develop a high performing
team…
Reflect on current team
1. What do you like about your team?
2. What do you not like about your team?
3. Where are you letting your team down?
4. What are you doing great for your team?
5. How would you rate your teams overall performance(%)?
6. In your opinion, what is the biggest overall area for
improvement within your team?
Self-Assessment: Your current
team(s)
Why teams fail
Ø INSINCERITY: LACK OF CANDOUR / TRUST
Ø EXTENSIVE RULES V’S ESSENTIAL BOUNDARIES
Ø LACK OF ACCOUNTABILITY/COMMITMENT
Ø LACK OF OPPORTUNITY: BOREDOM/TEDIUM
Ø SINKING OR SWAMPED
Ø UNIFORMITY: CLONE ARMY
Activity…
WHICH ENEMIES MAY BE LURKING AT YOUR GATES?
Core components of a high-performing team
Clear, Capable and Motivated
CLEAR
MOTIVATEDCAPABLE
Is your team member clear on:
1. Vision
2. Mission
3. Values (how you roll)
4. How their team feeds into the bigger picture
5. What constitutes high performance (KPIs and standards)
6. What are they responsible for
Clear
Do they have the following to perform at a high level:
1. Knowledge / Skill-set
2. Experience
3. Tools / Equipment
Capable
Do they have the following:
1. They understand why they are doing what they’re doing
2. Incentives for achieving goals and milestones
Motivated
MOTIVATION MODELS
Douglas McGregor
Theory X
(Rewards and
Punishment)
Theory Y
(Ambition and Self
Control)
MOTIVATION MODELS
Theory X
(Rewards and
Punishment)
Theory I
(Autonomy, Mastery &
Purpose)
Daniel H. Pink
Drive: The Surprising Truth About What
Motivates Us
‘An internal state or condition
that activates behavior
and gives it direction’
‘Desire or want that
energises and directs
goal oriented behavor’
‘Feelings that drive someone
toward a particular objective’
INTRINSIC MOTIVATION
“Motivators are those things which you believe
are important and where you tend to invest
your time, energy, effort and resources.”
COLLABORATION
AVOIDANCE : I Don’t Care
ACCOMODATION : You Win; I Lose
COMPROMISE : 50/50% I Win - Lose
COMPETITION : I Win; You lose
COLLABORATION : Win - Win
CALMNESS
‘CALMNESS IS POWER’
JAMES ALLEN
CANDOR
‘The biggest, dirty little secret in business’
JACK WELCH
Gap Analysis
1. What is the vision for the company?
2. What is the mission for the company?
3. What are the company values?
4. Why is their role important and special?
5. How does their role feed into the bigger picture?
6. What constitutes high performance? (Their KPIs and standards)
7. What are they responsible for?
Activity: Getting one team member
clear
1. Do they have sufficient knowledge to perform well?
2. Do they have the relevant skill-set?
3. Do they have enough experience at the task(s) you’re
getting them to do?
4. Do they have the relevant tools and equipment needed to
do the role to a high standard?
Activity: Is your team member capable?
1. Are they clear on why their role is critical to the business?
2. Are there incentives for them to do their job well?
3. If so what are they? (Money, Praise, Awards etc.)
Activity: Is your team member motivated?
Action Plan
1. What is the vision for the company?
2. What is the mission for the company?
3. What are the company values?
4. Why is their role important and special?
5. How does their role feed into the bigger picture?
6. What constitutes high performance? (Their KPIs and standards)
7. What they are responsible for?
8. Do they have the sufficient knowledge to perform well?
9. Do they have the relevant skill-set?
10. Do they have enough experience at the task(s) you’re getting them to do?
11. Do they have the relevant tools and equipment needed to do the role to a high standard?
12. Are they clear on why their role is critical to the business?
13. Are there incentives for them to do their job well?
14. If so what are they? (Money, Praise, Awards etc.)
Where were your weaknesses?
1. Reflect on your current team
2. Why teams fail
3. Core components of a high performance team
4. Gap Analysis
5. Action Plan
Recap

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Developing a High Performing Team

  • 1. DEVELOPING A HIGH PERFORMING, COHESIVE TEAM Turning a team of champions into a champion team
  • 2.
  • 3.
  • 4. 1. Reflect on your current team 2. Enemy At The Gates: Peak Performance Prevention 3. Core components of a high performance team 4. Gap analysis 5. Action plan To develop a high performing team…
  • 6. 1. What do you like about your team? 2. What do you not like about your team? 3. Where are you letting your team down? 4. What are you doing great for your team? 5. How would you rate your teams overall performance(%)? 6. In your opinion, what is the biggest overall area for improvement within your team? Self-Assessment: Your current team(s)
  • 8. Ø INSINCERITY: LACK OF CANDOUR / TRUST Ø EXTENSIVE RULES V’S ESSENTIAL BOUNDARIES Ø LACK OF ACCOUNTABILITY/COMMITMENT
  • 9. Ø LACK OF OPPORTUNITY: BOREDOM/TEDIUM Ø SINKING OR SWAMPED Ø UNIFORMITY: CLONE ARMY
  • 10. Activity… WHICH ENEMIES MAY BE LURKING AT YOUR GATES?
  • 11. Core components of a high-performing team
  • 12.
  • 13. Clear, Capable and Motivated CLEAR MOTIVATEDCAPABLE
  • 14. Is your team member clear on: 1. Vision 2. Mission 3. Values (how you roll) 4. How their team feeds into the bigger picture 5. What constitutes high performance (KPIs and standards) 6. What are they responsible for Clear
  • 15. Do they have the following to perform at a high level: 1. Knowledge / Skill-set 2. Experience 3. Tools / Equipment Capable
  • 16. Do they have the following: 1. They understand why they are doing what they’re doing 2. Incentives for achieving goals and milestones Motivated
  • 17. MOTIVATION MODELS Douglas McGregor Theory X (Rewards and Punishment) Theory Y (Ambition and Self Control)
  • 18. MOTIVATION MODELS Theory X (Rewards and Punishment) Theory I (Autonomy, Mastery & Purpose) Daniel H. Pink Drive: The Surprising Truth About What Motivates Us
  • 19. ‘An internal state or condition that activates behavior and gives it direction’
  • 20. ‘Desire or want that energises and directs goal oriented behavor’
  • 21. ‘Feelings that drive someone toward a particular objective’
  • 22. INTRINSIC MOTIVATION “Motivators are those things which you believe are important and where you tend to invest your time, energy, effort and resources.”
  • 23. COLLABORATION AVOIDANCE : I Don’t Care ACCOMODATION : You Win; I Lose COMPROMISE : 50/50% I Win - Lose COMPETITION : I Win; You lose COLLABORATION : Win - Win
  • 25. CANDOR ‘The biggest, dirty little secret in business’ JACK WELCH
  • 27. 1. What is the vision for the company? 2. What is the mission for the company? 3. What are the company values? 4. Why is their role important and special? 5. How does their role feed into the bigger picture? 6. What constitutes high performance? (Their KPIs and standards) 7. What are they responsible for? Activity: Getting one team member clear
  • 28. 1. Do they have sufficient knowledge to perform well? 2. Do they have the relevant skill-set? 3. Do they have enough experience at the task(s) you’re getting them to do? 4. Do they have the relevant tools and equipment needed to do the role to a high standard? Activity: Is your team member capable?
  • 29. 1. Are they clear on why their role is critical to the business? 2. Are there incentives for them to do their job well? 3. If so what are they? (Money, Praise, Awards etc.) Activity: Is your team member motivated?
  • 31. 1. What is the vision for the company? 2. What is the mission for the company? 3. What are the company values? 4. Why is their role important and special? 5. How does their role feed into the bigger picture? 6. What constitutes high performance? (Their KPIs and standards) 7. What they are responsible for? 8. Do they have the sufficient knowledge to perform well? 9. Do they have the relevant skill-set? 10. Do they have enough experience at the task(s) you’re getting them to do? 11. Do they have the relevant tools and equipment needed to do the role to a high standard? 12. Are they clear on why their role is critical to the business? 13. Are there incentives for them to do their job well? 14. If so what are they? (Money, Praise, Awards etc.) Where were your weaknesses?
  • 32. 1. Reflect on your current team 2. Why teams fail 3. Core components of a high performance team 4. Gap Analysis 5. Action Plan Recap