GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
Developing a High Performing Team
1. DEVELOPING A HIGH PERFORMING,
COHESIVE TEAM
Turning a team of champions into a champion team
2.
3.
4. 1. Reflect on your current team
2. Enemy At The Gates: Peak Performance Prevention
3. Core components of a high performance team
4. Gap analysis
5. Action plan
To develop a high performing
team…
6. 1. What do you like about your team?
2. What do you not like about your team?
3. Where are you letting your team down?
4. What are you doing great for your team?
5. How would you rate your teams overall performance(%)?
6. In your opinion, what is the biggest overall area for
improvement within your team?
Self-Assessment: Your current
team(s)
14. Is your team member clear on:
1. Vision
2. Mission
3. Values (how you roll)
4. How their team feeds into the bigger picture
5. What constitutes high performance (KPIs and standards)
6. What are they responsible for
Clear
15. Do they have the following to perform at a high level:
1. Knowledge / Skill-set
2. Experience
3. Tools / Equipment
Capable
16. Do they have the following:
1. They understand why they are doing what they’re doing
2. Incentives for achieving goals and milestones
Motivated
18. MOTIVATION MODELS
Theory X
(Rewards and
Punishment)
Theory I
(Autonomy, Mastery &
Purpose)
Daniel H. Pink
Drive: The Surprising Truth About What
Motivates Us
19. ‘An internal state or condition
that activates behavior
and gives it direction’
20. ‘Desire or want that
energises and directs
goal oriented behavor’
22. INTRINSIC MOTIVATION
“Motivators are those things which you believe
are important and where you tend to invest
your time, energy, effort and resources.”
23. COLLABORATION
AVOIDANCE : I Don’t Care
ACCOMODATION : You Win; I Lose
COMPROMISE : 50/50% I Win - Lose
COMPETITION : I Win; You lose
COLLABORATION : Win - Win
27. 1. What is the vision for the company?
2. What is the mission for the company?
3. What are the company values?
4. Why is their role important and special?
5. How does their role feed into the bigger picture?
6. What constitutes high performance? (Their KPIs and standards)
7. What are they responsible for?
Activity: Getting one team member
clear
28. 1. Do they have sufficient knowledge to perform well?
2. Do they have the relevant skill-set?
3. Do they have enough experience at the task(s) you’re
getting them to do?
4. Do they have the relevant tools and equipment needed to
do the role to a high standard?
Activity: Is your team member capable?
29. 1. Are they clear on why their role is critical to the business?
2. Are there incentives for them to do their job well?
3. If so what are they? (Money, Praise, Awards etc.)
Activity: Is your team member motivated?
31. 1. What is the vision for the company?
2. What is the mission for the company?
3. What are the company values?
4. Why is their role important and special?
5. How does their role feed into the bigger picture?
6. What constitutes high performance? (Their KPIs and standards)
7. What they are responsible for?
8. Do they have the sufficient knowledge to perform well?
9. Do they have the relevant skill-set?
10. Do they have enough experience at the task(s) you’re getting them to do?
11. Do they have the relevant tools and equipment needed to do the role to a high standard?
12. Are they clear on why their role is critical to the business?
13. Are there incentives for them to do their job well?
14. If so what are they? (Money, Praise, Awards etc.)
Where were your weaknesses?
32. 1. Reflect on your current team
2. Why teams fail
3. Core components of a high performance team
4. Gap Analysis
5. Action Plan
Recap