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Federal Aviation
Administration
Federal Aviation
Administration
Maintenance
Workshop
Federal Aviation
Administration
 Background outsource maintenance
 Air carrier maintenance
 In-House
 Uncertificated Facility
 Uncertificated Entity
 Certified Repair Station
 Certified Repair Station Outsources Maintenance
 Conclusion
Federal Aviation
Administration
 DOT Office of Inspector General
(OIG) issued two reports:
 Air Carrier Use of Repair Stations (2003)
 Air Carrier Use of Non-Certificated
Facilities (2005)
 These reports detailed Air Carriers use of
outsource maintenance providers. FAA
has been working to improve our oversight
systems based on these reports.
 Important for both FAA and Industry to
focus awareness to those areas of
identified risk and take appropriate
actions.
Federal Aviation
Administration
Airworthiness
Release is
signed by Air
Carrier
Work is performed
by Certificated
and/or Non-
Certificated persons
at air carrier
facilities
Work is performed
in accordance
with Air Carrier’s
procedures
Aircraft or product
is inspected by Air
Carrier’s
inspection
department
Air Carrier Maintenance Facility
Air Carrier Internal Work Request
Personnel “Directly-In-Charge” of a maintenance function must be
certificated as a airframe or powerplant mechanic or both A&P
Federal Aviation
Administration
Airworthiness
Release is
signed by Air
Carrier
Work is
performed by
Non-Certificated
persons
Work is
performed in
accordance with
Air Carrier’s
procedures
Aircraft or product
is inspected by Air
Carrier’s
inspection
department
Uncertificated Facility
(Ref. OIG Report AV-2006-031)
Air Carrier Contracts To
Federal Aviation
Administration
Airworthiness
Release is
signed by
certificated
mechanic
authorized by
the air carrier
Work is
performed by
mechanics
certificated under
14 CFR Part 65 &
trained by Air
Carrier
Work is
performed in
accordance with
Air Carrier’s
procedures
Aircraft or product
is inspected by
certificated
mechanics in
accordance with
Air Carrier’s
procedures
Uncertificated Entity
(Ref. OIG Report AV-2006-031)
Air Carrier Contracts To
Federal Aviation
Administration
Certificated Repair
Station
Air Carrier Contracts To
Repair Station personnel
“Directly-In-Charge” of a
maintenance function must
be certificated as a mechanic
or Repairman (N/A foreign)
The air carrier, or
the person with
whom the air
carrier arranges
for the
performance of the
maintenance,
preventive
maintenance, or
alterations,
prepares or causes
to be prepared--
an airworthiness
release
Work is performed by
the Repair Station
Work is performed in
accordance with the
appropriate portions of
the Air Carrier’s CAMP,
pertinent instructions
from its maintenance
manual and instructions
for continued
airworthiness
Aircraft or product is
inspected by Repair
Station personnel
Repair Station must
hold the specific ratings
issued by FAA Repair Station must
have a Quality Control
System acceptable to
FAA
Federal Aviation
Administration
Repair Station Contracts to Non-Certificated Entity
Non-Certificated Entity
Repair Station Contracts To
Repair Station personnel “Directly-In-Charge” of a maintenance
function must be certificated as a mechanic or Repairman (N/A
foreign)
The non-
certificated
facility must be
inspected by
the certificated
Repair Station
Repair Station must
hold specific ratings
issued by FAA
The non-
certificated
entity must
have a quality
system equal
to the Repair
Station’s
Airworthiness
Release is
signed under
the authority
of the Repair
Station
Product is
inspected
by Repair
Station
personnel
FAA is
authorized
surveillance
of the non-
certificated
entity
Maintenance function
approved by FAA
Federal Aviation
Administration
 14 CFR 145.211 Quality
Control System
 ( c) (1) (iv), Requires repair stations to
audit and qualify each of its non–
certificated sub-contractors.
 The repair station verifies, by test
and/or inspection that the work has been
performed satisfactorily.
Federal Aviation
Administration
The FAA has taken the following action to enhance
oversight of Outsource Maintenance Providers:
 Enhanced Repair Station Oversight System
A risk-based, standardized oversight system for repair station
and air carrier outsourcing surveillance
 Status: Guidance completed.
Federal Aviation
Administration
 Quarterly Utilization Report
 Reports that identify maintenance providers that air
carriers and repair stations use for the majority of
their critical repairs.
 Status: Completed (implemented as a voluntary
reporting program).
 FAA Team Inspections
 Annual in-depth repair station inspections
conducted by FAA repair station inspectors and air
carrier inspectors.
 Status: Completed and ongoing
Federal Aviation
Administration
 Rulemaking on Air Carrier Manuals for Outsourcing
 This rule would require specific language in air carriers’
manuals pertaining to outsourced maintenance, such as
policies, procedures, and instructions for maintenance
completed by external repair facilities
 FAA Notice 8000.362 Air Carrier Maintenance Provider
Oversight Responsibilities (Certificated Repair
Stations/Non-certificated Facilities)
 New guidance for inspectors
 Currently being incorporated into 8300.9
Federal Aviation
Administration
 Proposed Rulemaking on Repair Stations
 This rule would revise the repair station ratings and
require repair stations to establish a quality program.
It also specifies instances in which FAA can deny a
repair station certificate (e.g., when a company has
had one revoked)
 FAA disposing of comments
Federal Aviation
Administration
 Inspector Outsource Maintenance Training
 Mandatory training for all inspectors
 Course prototype completed
Federal Aviation
Administration
 Responsibilities for all scenarios:
 Remain with the certificate holder
 Are mandated by the Federal Aviation Regulations
 Have checks and balances built in
 Are under continuous oversight by the FAA
 FAA and Industry
 Working to improve oversight systems to effectively identify and
mitigate risks to the appropriate levels.
Federal Aviation
Administration
 Wikipidea
 Google
Federal Aviation
Administration
Thank You

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FAA Maintenance Workshop Outsourcing Oversight

  • 2. Federal Aviation Administration  Background outsource maintenance  Air carrier maintenance  In-House  Uncertificated Facility  Uncertificated Entity  Certified Repair Station  Certified Repair Station Outsources Maintenance  Conclusion
  • 3. Federal Aviation Administration  DOT Office of Inspector General (OIG) issued two reports:  Air Carrier Use of Repair Stations (2003)  Air Carrier Use of Non-Certificated Facilities (2005)  These reports detailed Air Carriers use of outsource maintenance providers. FAA has been working to improve our oversight systems based on these reports.  Important for both FAA and Industry to focus awareness to those areas of identified risk and take appropriate actions.
  • 4. Federal Aviation Administration Airworthiness Release is signed by Air Carrier Work is performed by Certificated and/or Non- Certificated persons at air carrier facilities Work is performed in accordance with Air Carrier’s procedures Aircraft or product is inspected by Air Carrier’s inspection department Air Carrier Maintenance Facility Air Carrier Internal Work Request Personnel “Directly-In-Charge” of a maintenance function must be certificated as a airframe or powerplant mechanic or both A&P
  • 5. Federal Aviation Administration Airworthiness Release is signed by Air Carrier Work is performed by Non-Certificated persons Work is performed in accordance with Air Carrier’s procedures Aircraft or product is inspected by Air Carrier’s inspection department Uncertificated Facility (Ref. OIG Report AV-2006-031) Air Carrier Contracts To
  • 6. Federal Aviation Administration Airworthiness Release is signed by certificated mechanic authorized by the air carrier Work is performed by mechanics certificated under 14 CFR Part 65 & trained by Air Carrier Work is performed in accordance with Air Carrier’s procedures Aircraft or product is inspected by certificated mechanics in accordance with Air Carrier’s procedures Uncertificated Entity (Ref. OIG Report AV-2006-031) Air Carrier Contracts To
  • 7. Federal Aviation Administration Certificated Repair Station Air Carrier Contracts To Repair Station personnel “Directly-In-Charge” of a maintenance function must be certificated as a mechanic or Repairman (N/A foreign) The air carrier, or the person with whom the air carrier arranges for the performance of the maintenance, preventive maintenance, or alterations, prepares or causes to be prepared-- an airworthiness release Work is performed by the Repair Station Work is performed in accordance with the appropriate portions of the Air Carrier’s CAMP, pertinent instructions from its maintenance manual and instructions for continued airworthiness Aircraft or product is inspected by Repair Station personnel Repair Station must hold the specific ratings issued by FAA Repair Station must have a Quality Control System acceptable to FAA
  • 8. Federal Aviation Administration Repair Station Contracts to Non-Certificated Entity Non-Certificated Entity Repair Station Contracts To Repair Station personnel “Directly-In-Charge” of a maintenance function must be certificated as a mechanic or Repairman (N/A foreign) The non- certificated facility must be inspected by the certificated Repair Station Repair Station must hold specific ratings issued by FAA The non- certificated entity must have a quality system equal to the Repair Station’s Airworthiness Release is signed under the authority of the Repair Station Product is inspected by Repair Station personnel FAA is authorized surveillance of the non- certificated entity Maintenance function approved by FAA
  • 9. Federal Aviation Administration  14 CFR 145.211 Quality Control System  ( c) (1) (iv), Requires repair stations to audit and qualify each of its non– certificated sub-contractors.  The repair station verifies, by test and/or inspection that the work has been performed satisfactorily.
  • 10. Federal Aviation Administration The FAA has taken the following action to enhance oversight of Outsource Maintenance Providers:  Enhanced Repair Station Oversight System A risk-based, standardized oversight system for repair station and air carrier outsourcing surveillance  Status: Guidance completed.
  • 11. Federal Aviation Administration  Quarterly Utilization Report  Reports that identify maintenance providers that air carriers and repair stations use for the majority of their critical repairs.  Status: Completed (implemented as a voluntary reporting program).  FAA Team Inspections  Annual in-depth repair station inspections conducted by FAA repair station inspectors and air carrier inspectors.  Status: Completed and ongoing
  • 12. Federal Aviation Administration  Rulemaking on Air Carrier Manuals for Outsourcing  This rule would require specific language in air carriers’ manuals pertaining to outsourced maintenance, such as policies, procedures, and instructions for maintenance completed by external repair facilities  FAA Notice 8000.362 Air Carrier Maintenance Provider Oversight Responsibilities (Certificated Repair Stations/Non-certificated Facilities)  New guidance for inspectors  Currently being incorporated into 8300.9
  • 13. Federal Aviation Administration  Proposed Rulemaking on Repair Stations  This rule would revise the repair station ratings and require repair stations to establish a quality program. It also specifies instances in which FAA can deny a repair station certificate (e.g., when a company has had one revoked)  FAA disposing of comments
  • 14. Federal Aviation Administration  Inspector Outsource Maintenance Training  Mandatory training for all inspectors  Course prototype completed
  • 15. Federal Aviation Administration  Responsibilities for all scenarios:  Remain with the certificate holder  Are mandated by the Federal Aviation Regulations  Have checks and balances built in  Are under continuous oversight by the FAA  FAA and Industry  Working to improve oversight systems to effectively identify and mitigate risks to the appropriate levels.