2. What is Knowledge Management?
Knowledge Management connects a range of strategies and practices used in an organisation to create and
represent the implementation of insights and experiences.
It is the systematic management of
an organization's knowledge assets
for the purpose of creating value
Knowledge management system of an
organization is the collection of information and
technologies used to facilitate the organization,
and distribution of knowledge of employees.
P.C. .https://www.punker-usa.com/knowledge-management-at-punker/
3. Levels involved in Knowledge Management
Explicit Knowledge
- Can be shared from a
book or any form of
recorded information
Tacit Knowledge
- Remains within the
individual of the
organization and not
formalized in a document
Potential Knowledge
- Hidden knowledge and
can be retrieved when
needed
4. Importance of Knowledge Management?
P.C. .https://www.punker-usa.com/knowledge-management-at-punker/
Employee awareness
Adapting to organizational change
Access to information
Improves decision making process
Knowledge transfer
Achievement of goal
Reduces risk
Promote innovation and cultural change
Improves efficiency of the business process
5. THANK YOU
PRESENTED BY: SUMA VENKATAGIRI
Knowledge Management involves the people working in the organisation, clients and customers,
strategic process, culture, and enabling technologies necessary to Capture, Manage, Share, and Find
information.