In this introduction to Six Sigma, we'll go into what exactly is Six Sigma, what the different methodologies are, and the different roles in a Six Sigma team. After this, we will also focus on Lean, the Lean process and Lean Six Sigma. We will also learn about how advantageous both Six Sigma and Lean are. Now, let's get started with the presentation. The topics we'll be going into in this video are: 1) What is Six Sigma? 2) What are the advantages of Six Sigma? 3) What are the Six Sigma methodologies? 4) What is Lean? 5) What is the Lean process? 6) What is Lean Six Sigma? Learn to develop your organizational projects with the Lean Six Sigma Green Belt certification online program. Aligned to the IASSC exam, this online six sigma certification integrates lean and the DMAIC methodology with case studies to provide you the skills required for an organization's growth. About Simplilearn SIx Sigma green belt course: This Lean Six Sigma Green Belt course provides an overview of Six Sigma and the DMAIC methodology and is aligned to the leading Green Belt certifications at ASQ and IASSC. In this Lean Six Sigma Green Belt course, you will learn how to measure current performance to identify process issues and how to formulate solutions. Six Sigma Green Belt Training Key Features: - 56 hours of high-quality blended learning - 33 PDUs offered - 4 simulation test papers, 4 real-life projects - Aligned to ASQ and IASSC Eligibility: Lean Six Sigma professionals are in high demand due to their ability to use problem-solving techniques to reach business solutions and assuring quality control throughout the process. The Lean Six Sigma Green Belt certification is ideal for Quality system managers, Quality Engineers, Quality Supervisors, Quality analysts and managers, Quality auditors, and any individual wishing to improve quality and process within an organization. Learn more at https://www.simplilearn.com/quality-management/lean-six-sigma-green-belt-training

2. A few years ago…

3. James! You’re in a
lot of trouble!!

4. Click here to watch the video

5. Our consumers aren’t happy with
our service
Operational costs are way
too high!

6. And as manager, you’ve got to
answer for this!

7. Now

8. Hey James! Great work the last
quarter! Very impressive!

9. Thank you! I’ve got the Six
Sigma methodology to thank,
actually!

10. Oh wow! Can you tell me more
about Six Sigma?

11. So here’s what you need to know:
What is Six Sigma?
What are the advantages of Six Sigma?
What are the Six Sigma methodologies?
What are the roles in a Six Sigma team?
What is Lean?
What is the Lean process?
What is Lean Six Sigma?

12. Now, let me tell you about Six
Sigma!

13. Six Sigma is a methodology that focuses on eliminating the defects in a product,
service or process. It is:
Statistics-based Data-driven Focused on continuous
improvement
What is Six Sigma?

14. The core ideologies behind Six Sigma are the following:
Business success is greatly dependent on continuous efforts that can achieve stable
and predictable process results
Business and manufacturing processes have characteristics that can be defined,
measured, analyzed and controlled
Top-level management plays a significant role in achieving sustained quality, along
with the rest of the organization
1
2
3
What is Six Sigma?

15. Let’s talk about the advantages
of Six Sigma

16. Produces a road map that
can reduce an organizations
risks and operational costs
Improves the efficiency and
timeliness of the overall
process
Decreases defects, improves
tracking and monitoring, and
ensures policy compliance
What are the advantages of Six Sigma?

17. Helps improve customer and
vendor satisfaction Improves cash flow
Improves regulatory
compliance
What are the advantages of Six Sigma?

18. Now let me tell you about the
process of Six Sigma

19. Six Sigma projects usually involve two methodologies:
DMAIC DMAdv
Define – Measure – Analyze –
Improve - Control
What are the Six Sigma methodologies?
Define – Measure – Analyze –
Design - Verify

20. Six Sigma projects usually involve two methodologies:
DMAIC DMAdv
Define – Measure – Analyze –
Improve - Control
What are the Six Sigma methodologies?

21. DMAIC
One of the most commonly used
methodologies
Used when an existing product or process
in your company does not meet your
quality standards
What are the Six Sigma methodologies?
Define – Measure – Analyze – Improve – Control

22. DEFINE
MEASURE
ANALYSE
IMPROVE
CONTROL
Define the issue, opportunity for improvement
and requirements of the customers
What are the Six Sigma methodologies?

23. DEFINE
MEASURE
ANALYSE
IMPROVE
CONTROL
Measure the process to determine its current
performance
What are the Six Sigma methodologies?

24. DEFINE
MEASURE
ANALYSE
IMPROVE
CONTROL
Analyze the process to determine the root
causes of the defects, as well as variation
What are the Six Sigma methodologies?

25. DEFINE
MEASURE
ANALYSE
IMPROVE
CONTROL
Improve by creating changes in the business
process and ensuring the root causes are
addressed
What are the Six Sigma methodologies?

26. DEFINE
MEASURE
ANALYSE
IMPROVE
CONTROL
Control the new process and future
performance
What are the Six Sigma methodologies?

27. Six Sigma projects usually involve two methodologies:
DMAIC DMAdv
Define – Measure – Analyze –
Design - Verify
What are the Six Sigma methodologies?

28. Also referred to as DFSS (Design For
Six Sigma)
Used when a new product or a process
design is to be created from the ground up
What are the Six Sigma methodologies?
DMADV
Define – Measure – Analyze – Design – Verify

29. DEFINE
MEASURE
ANALYSE
DESIGN
VERIFY
Define the project goals and the customers
requirements
What are the Six Sigma methodologies?

30. DEFINE
MEASURE
ANALYSE
DESIGN
VERIFY
Measure and determine the customer needs,
response to products, or review of services
What are the Six Sigma methodologies?

31. DEFINE
MEASURE
ANALYSE
DESIGN
VERIFY
Analyze metrics to determine areas where the
product or service can be aligned better with the
customer needs
What are the Six Sigma methodologies?

32. DEFINE
MEASURE
ANALYSE
DESIGN
VERIFY
Design process details and optimizes the
design to ensure customer needs are met
What are the Six Sigma methodologies?

33. DEFINE
MEASURE
ANALYSE
DESIGN
VERIFY
Verify the performance of the design and how
well it meets customer needs
What are the Six Sigma methodologies?

34. Before we get on, let me tell you
about how helpful Six Sigma can
be with an example

35. A few months ago, a survey we
conducted showed that
customers didn’t like our
company all that much. So, we
decided to fix that

36. …with the help of Six Sigma!

37. We zeroed in on the DMAIC
methodology.

38. DEFINE
MEASURE
ANALYSE
IMPROVE
CONTROL
In this phase, we used a tool called Voice of the
Customer (VoC).
VoC represented the needs and requirements of
our customers.
Our VoC showed the following:
• Customers expected prompt delivery
• The correct product selection and
• A knowledgeable distribution team

39. DEFINE
MEASURE
ANALYSE
IMPROVE
CONTROL
We wanted to determine why customers didn’t
like our company. So, we performed data
collection
We found out that we took 56% longer to deliver
products than our competitors
We began to focus on reducing the time
between order entry and the final delivery of the
product

40. DEFINE
MEASURE
ANALYSE
IMPROVE
CONTROL
So we identified the problem: Slow delivery. We
then asked the question: Why was our delivery
so slow?
Our analysis produced the following causes:
1) Inaccurate sales plans
2) Issues with our safety stock
3) Issues with vendor’s delivery performance
4) Falling behind on the manufacturing
schedule

41. DEFINE
MEASURE
ANALYSE
IMPROVE
CONTROL
Further analysis showed that 80% of our sales
came from 30% of our products.
We didn’t have enough safety stock to get 30%
of our products to the customers who required it

42. DEFINE
MEASURE
ANALYSE
IMPROVE
CONTROL
We began to focus on solving this problem.
We began having monthly reviews, to ensure
our in-demand products stayed in-demand.
Another thing we focused on was to order and
provide the customer with the products they
wanted

43. DEFINE
MEASURE
ANALYSE
IMPROVE
CONTROL
We created plans to monitor sales on our
bestselling 30% of products
Each year, we would review how well the
products did, and replace it with a different topic
if was falling out of demand

44. Now let me tell you about what a
Six Sigma team consists of

45. What are the roles in a Six Sigma
team?

47. This is Level 7. These represent the novice
level.
• Provides the basic introduction to the
principles and methodology of the
program
• Work locally by supporting projects and
solving relatively small issues
• Are the foundation for the ones deciding
the course of the program

49. This is Level 6. These individuals have a
yellow belt certification
• Is a core team member with an
understanding of the basic metrics and
methods of improvement
• Responsible for identifying certain
processes (in their areas of knowledge)
that need to improve and smaller
improvement projects

51. This is Level 5. These individuals have a
green belt certification
• Are part-time professionals with several
different duties
• Focus on smaller Six Sigma projects and
are involved with gathering data,
executing experiments, and analyzing
information.
• Also assist with black belt projects

53. This is Level 4. These individuals have a
black belt certification
• Are team leaders of Six Sigma projects
• Complete 4-6 projects per year
• Experts of the principles, the
methodologies and Lean concepts
• Can identify hidden reasons behind a
product’s failure, thanks to expertise in
statistical experimental design

55. This is Level 3. These individuals have a
master black belt certification
• Are experts in the resources, practices
and the methodologies used in Six
Sigma.
• Coach, train and certify black belts
• Work together with Six Sigma leaders to
ensure the company’s goals are met

57. This is Level 2. These individuals are
referred to as ‘Champions’
• Works closely with the executives
• Have a critical role in senior or middle
executive level
• Understand the company’s vision,
mission and metrics to set up a Six
Sigma plan to fulfill the requirements
• Is responsible for removing road-blocks
that could reduce the probability of
success

59. This is Level 1. These individuals are
referred to as ‘Executives’
• Represent the highest level of leadership
in a Six Sigma team
• Use their training and experience to set
up Six Sigma projects that are in
accordance with the organization’s goals
• Ensure that projects add value and are
successful

60. There’s another thing I
commonly hear. It’s called
Lean…

61. Yes, Lean is another
methodology, just like Six Sigma

62. The Lean manufacturing or Lean production methodology focuses on one important
ideology, to continue optimizing processes and eliminating waste. Some of its important
characteristics are:
What is Lean?

63. The Lean manufacturing or Lean production methodology focuses on one important
ideology, to continue optimizing processes and eliminating waste. Some of its important
characteristics are:
Waste refers to any part of the process that doesn’t add
value to the customer. It’s any process the customer does
not want to pay for
What is Lean?

64. The Lean manufacturing or Lean production methodology focuses on one important
ideology, to continue optimizing processes and eliminating waste. Some of its important
characteristics are:
Most decisions are made
considering how they affect
customer value
Every member in the team
has a clear understanding of
the goals of the organization
Encourages individuals to find
ways to drive further success,
even if the organization is
doing well
What is Lean?

65. The Lean manufacturing or Lean production methodology focuses on one important
ideology, to continue optimizing processes and eliminating waste. Some of its important
characteristics are:
Emphasis on cross functional
collaboration and
communication
Focus on addressing
complex questions, rather
than short term fixes
Can anticipate areas of trouble
and can improvise in
unexpected circumstances
What is Lean?

66. Here’s how Lean and Six Sigma
differ from one another

67. Lean focuses on analyzing the
workflow to reduce waste. It
emphasizes on improving
customer value while minimizing
resource usage
Six Sigma focuses on near perfect
results to reduce costs and
improve customer satisfaction
Lean Six Sigma

68. They both basically work towards the
same goal: to reduce waste and create
efficient processes

69. Now, let me tell you about the
process of Lean

70. IDENTIFY VALUE
MAP VALUE
STREAM
CREATE FLOWESTABLISH PULL
CONTINUOUS
IMPROVEMENT
What is the Lean process?

71. IDENTIFY VALUE
MAP VALUE
STREAM
CREATE FLOWESTABLISH PULL
CONTINUOUS
IMPROVEMENT
Identify value by determining the
problem you are solving for the
customer
What is the Lean process?

72. IDENTIFY VALUE
MAP VALUE
STREAM
CREATE FLOWESTABLISH PULL
CONTINUOUS
IMPROVEMENT
What is the Lean process?

73. IDENTIFY VALUE
MAP VALUE
STREAM
CREATE FLOWESTABLISH PULL
CONTINUOUS
IMPROVEMENT
Map the workflow of your company,
focusing on the actions and people
involved in the process. This helps
identify which parts of the process add
value and which ones don’t
What is the Lean process?

74. IDENTIFY VALUE
MAP VALUE
STREAM
CREATE FLOWESTABLISH PULL
CONTINUOUS
IMPROVEMENT
What is the Lean process?

75. IDENTIFY VALUE
MAP VALUE
STREAM
CREATE FLOWESTABLISH PULL
CONTINUOUS
IMPROVEMENT
Make sure to break up the work into
smaller units and visualize the workflow
to identify and handle roadblocks to the
process easily
What is the Lean process?

76. IDENTIFY VALUE
MAP VALUE
STREAM
CREATE FLOWESTABLISH PULL
CONTINUOUS
IMPROVEMENT
What is the Lean process?

77. IDENTIFY VALUE
MAP VALUE
STREAM
CREATE FLOWESTABLISH PULL
CONTINUOUS
IMPROVEMENT
Set up a system where products are
created only when there is a demand for
it. This helps optimize resource capacity
What is the Lean process?

78. IDENTIFY VALUE
MAP VALUE
STREAM
CREATE FLOWESTABLISH PULL
CONTINUOUS
IMPROVEMENT
What is the Lean process?

79. IDENTIFY VALUE
MAP VALUE
STREAM
CREATE FLOWESTABLISH PULL
CONTINUOUS
IMPROVEMENT
Ensure that employees at all levels are
involved in continuously improving the
process
What is the Lean process?

80. The combination of Six Sigma and
the Lean methodology lead to the
creation of Lean Six Sigma
Six
Sigma
Lean
What is Lean Six Sigma?

81. It is a methodology that focuses on eliminating problems, removing waste and inefficiency,
and improving the working conditions to satisfy the customers’ needs better. It combines the
tools, methods and principles of Lean and Six Sigma. Here are some of their advantages:
Helps streamline processes
to provide customers with a
better experience
Drives higher results with
more efficient process flows
Preventing defects reduces
cost and removes waste
What is Lean Six Sigma?

82. It is a methodology that focuses on eliminating problems, removing waste and inefficiency,
and improving the working conditions to satisfy the customers’ needs better. It combines the
tools, methods and principles of Lean and Six Sigma. Here are some of their advantages:
Helps organizations handle
day-to-day problems with
ease
Decreased lead times helps
increase capacity and
profitability
Improves morale and people
development
What is Lean Six Sigma?