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contentdesign.london
Accessibility
is
usability
“Disabled people”
vs
“people with disabilities”
Image taken from
Microsoft inclusivity kit
USA: 1 in 4 adults have a
disability.
61 million Americans
University of Southern California’s
Roski Eye Institute, estimate that
1 million Americans
were legally blind in 2015
The total after-tax
disposable income for
working-age disabled
people is about 

$490 billion.
Accessibility =
screenreaders
Profoundly deaf
people use
sign language
Chrome extension:
NoCoffee simulator
You have 3 seconds
to get my attention
and 5 to keep it.
Value my time.
Accessibility is
finding the right
information at
the right time
Don’t have a search
results strategy to play
the SEO game.
Have a search results
strategy to minimise pain.
Have a search results
strategy to help people.
Accessibility is
structure, format and
language
Image courtesy of @finiteattention
Image courtesy of @finiteattention
Image courtesy of @finiteattention
Headings: accessibility
Help people scan the page so
they can decide to read or not
Headings: usability
Help people scan the page so
they can decide to read or not
Headings tell a story.
Use them.
Video: accessibility
Use captions so anyone with
a hearing impairment can still
access the content
Video: usability
Use captions so anyone with a
hearing impairment (like no
headphones and on a bus) can still
access the content
Jargon: accessibility
People may not understand it
and you could alienate them
Jargon: usability
People may not understand it
and you could alienate them
Cheesy bobs can be a
menace but they are
essentially harmless.
Picture: A-Z-Animals.com
Jargon/idioms are difficult for:
• anyone not used to those
terms
• anyone reading in a second
language
• people with autism
Readability guidelines:
using clear language
helps everybody
Helps people in a hurry
Simply written content is easier to
scan and understand.
Helps for cognitive impairments
Easy to understand words and
sentences need less cognitive
effort.
Helps for motor impairments
Clear navigation labels and
headings means less clicking and
scrolling.
Helps for visual impairments
Short and simple sentences
convey meaning in a smaller
visual field.
Generally, people want to
understand.
Generally, people want to
understand.
Not marvel at your
language skills.
You don’t have to be
boring to be clear.
Just do it
#LikeaGirl
You don’t have to use
formatting or tricks to
stand out.
Change your sentence length and
punctuation.
Carefully.
Or you can use space.
Do this.
Then leave a space.
It’s okay to allow people
to think.
Struggling through content is
not a success metric
Accessibility is more
than code and colours.
You won’t lose people by
communicating well.
It’s not dumbing down.
It’s opening up.
Thank you
Links can be found at:
contentdesign.london/confab

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Accessibility is usability