Equipping associates with rugged smartphones not only streamlines operations and improves the customer experience, it makes for a more satisfying work environment — an important factor in the high-turnover retail sector. Smartphones on the sales floor are no longer a novelty, but devices like Samsung's XCover Pro empower retail associates to meet new customer demands. For activities like task management, payment processing and order fulfillment, the sleek, lightweight device frees employees from multiple sources of information and relieves the frustrations associated with cumbersome devices that only do one thing.