Personal Information
Organização/Local de trabalho
Toronto, Canada Area Canada
Cargo
Communications | Customer Experience -- Love to create WOW moments
Setor
Finance / Banking / Insurance
Sobre
Welcome to my LinkedIn profile!
I am a communications and customer experience leader, passionate about my work and delivering results! Over the past 15 years, I have done some truly ground-breaking work in Canada and the U.S. including:
● Established three CENTRES OF EXCELLENCE, to provide strategic development and implementation of communication and change management programs for financial services, healthcare and retail clients
● SAVED Humana in Louisville, Kentucky $10 MILLION by eliminating monthly mailings and launching the first-ever, plain language customer statement in the U.S. healthcare industry that educated consumers, putting the power in their hands (read Humana Case Study...
Documentos
(1)Personal Information
Organização/Local de trabalho
Toronto, Canada Area Canada
Cargo
Communications | Customer Experience -- Love to create WOW moments
Setor
Finance / Banking / Insurance
Sobre
Welcome to my LinkedIn profile!
I am a communications and customer experience leader, passionate about my work and delivering results! Over the past 15 years, I have done some truly ground-breaking work in Canada and the U.S. including:
● Established three CENTRES OF EXCELLENCE, to provide strategic development and implementation of communication and change management programs for financial services, healthcare and retail clients
● SAVED Humana in Louisville, Kentucky $10 MILLION by eliminating monthly mailings and launching the first-ever, plain language customer statement in the U.S. healthcare industry that educated consumers, putting the power in their hands (read Humana Case Study...