2. COMMUNNICATION:-
• Act of giving , receiving , and sharing information in other words taking or
writing , and listening and reading .
• Every communication involves one sender message and a recipient.
Communication
Formal
communication
Informal
communicaton
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3. Formal communication
•Formal communication refers to official
communication taking place in the organization.
Formal communication generally takes place in the
written form such issue of notice , letter, memo,
document etc.
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5. Advantages of formal Communication
• The formal communication is very systematic and ensures orderly flow of
information.
• The source of information can easily be located.
• In formal communication it is easy to fix the responsibilities of different
employees as there is proof for the information.
• It is easy to exercise control over the work performance.
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6. Disadvantages of formal Communication
• The information is delayed as generally sector chain is followed while
passing of information.
• In formal communication the information is conveyed or passed in
impersonal manner.
• Formal communication involves cost.
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7. Network of Formal Communication
Wheel
pattern
Chain
pattern
Circle
pattern
Inverted v
Channel
pattern
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8. 1.Wheel Pattern:-
Under wheel pattern all the
information flows from one person, who is generally leader of the
group.
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9. Chain Pattern:-
Under the chain pattern each person
gets the information from one person that is their
immediate.
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10. Circle Pattern:-
In the circle pattern each
person communication with two or more persons in
a group.
11. Channel pattern:-
Under all channel pattern
their is no fixed pattern of communication .
Information can flow from anywhere in the
organization.
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12. InvertedV:-
In this network a subordinates is allowed to
communicate with his immediate superior and also
with the superior of his superior.
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