2. DEFINITIONS: MACKINNON (1959)
Personality refers to “factors” inside people
that explain their behavior
The sum total of typical ways of acting,
thinking, and feeling that makes a person
unique.
3. DEFINITIONS: R.B. CATTELL (1950)
The personality of an individual is that
which enables us to predict what he will do
in a given situation”
4. 3 FACTS TO CONSIDER WHEN DEFINING
“PERSONALITY”
Individuals are unique
Individuals behave differently in
different situations
Although individuals are unique and
behave inconsistently across
situations, there is considerable
commonality in human behavior
6. A man is identified by his personality – public image.
It is the totality of the person and not merely external
looks, but character, behavioral traits and attitude towards
life.
Personality development – is the improvement of
behavioral traits such as communication skills,
interpersonal relationships, attitude towards life and
restoring our ethics.
8. BODY LANGUAGE
Body language communicates
much more than words. Body
language signals are called
‘leakages’ because you may try to
tell something, but the truth will
leak out visually.
11. BENEFITS OF POSITIVE
ATTITUDE
Increases Productivity
Cultivates Team Work
Solves Problems
Improves Quality
Makes Healthy Atmosphere
Breeds Loyalty
Increases Profits
Reduces Stress
Develops Pleasing Personality
12. STEPS TO BUILD POSITIVE
ATTITUDE
CHANGE FOCUS, LOOK FOR POSITIVE
MAKE A HABIT OF DOING IT NOW
DEVELOP AN ATTITUDE OF GRATITUDE
GET INTO CONTINUOUS EDUCATION
PROGRAMME
BUILD A POSITIVE SELF-ESTEEM
STAY AWAY FROM NEGATIVE INFLUENCES
LEARN TO LIKE THE THINGS THAT MUST BE
DONE
START YOUR DAY WITH A POSITIVE
13. MOTIVATION
Inspiration is Changing
Thinking - Motivation is
Changing Action
Motivation is the driving force
in our lives. It comes from a
desire to succeed.
Pain or Gain Principle
Motivation is a Spark
14. MOTIVATION CONCEPT
Motivation comes from Within.
It is a drive to satisfy an unsatisfied
need.
Once a need satisfied, it is no longer
a motivator.
No until a lower level need satisfied
does the next higher need become
dominant.
An unsatisfied need which can’t be
satisfied leads to frustration.
Man is a ‘Wanting Animal” and finds
new needs when old ones are
15. ADVANTAGES OF
MOTIVATION
It increases the Employees’
Productivity
It increases a favourable
company Image
It provides a means of satisfying
employee needs.
It helps boost Group Morale
It encourages discipline among
the employees.
16. WHAT IS COMMUNICATION?
o Transfer of information
and understanding from
one person to another
person.
o A bridge that a person
can cross safely on the
river of
misunderstanding.
o It is not what you say,
but how you say that
matters.
o Communication is an art
and it is improved by
17. WHAT IS COMMUNICATION?
Messages are Sent and
Received.
Confirmation of their
receipt.
Interpretation is returned
by the receiver to the
sender.
Effective communication is
18. BE A GOOD LISTENER
Encourage the
Speaker
Ask questions
Don’t interrupt
Don’t change
the topic
Show respect
Pay attention
Avoid
distractions
Be open minded
Concentrate on
the message.
Recognize the
non-verbal
communication
19. BE ‘SLIM’ AND NO ‘FAT’
F = Fear and Frustration
A = Anxiety and Anger
T = Tension
S = Self-Confidence
L = Love
I = Initiative
M = Moderation
20. WHAT PEOPLE WORRY
ABOUT?
Things that never happen - 40%
Things that can’t change - 30%
Needless worry about health - 12%
Petty and miscellaneous worry - 10%
Real problems - 8%
21.
22. A tortoise and a hare story
Fast & consistent will
always beat the slow
and steady.
23.
24. Watch your definitions -
they become thoughts
Watch your thoughts -
they become words
Watch your words -
they become actions
Watch your actions -
they become your destiny
Remember to . . .
25. The Choice is YOURS
With a Bad attitude
you can never have a positive
day
With a Positive attitude
you can never have a bad day
26. BUILD CONFIDENCE AND DESTROY
FEAR
• Fear is the enemy of success
• It stops people from making right use of opportunity
• Indecision or postponement increases fear
• Action cures Fear
TWO STEPS TO CONQUER FEAR
1. Identify your fear
2. Take appropriate action to eliminate fear
34. ONCE UPON A TIME THERE WAS A
WISE OLD MAN WHO USED TO GO TO
THE OCEAN
TO DO HIS WRITING .
HE HAD A HABIT OF WALKING ON THE
BEACH BEFORE HE BEGAN HIS WORK…..
35. ONE EARLY MORNING HE WAS
WALKING ALONG THE SHORE, AND AS HE
LOOKED DOWN THE BEACH, HE SAW A
HUMAN FIGURE MOVING LIKE A DANCER.
HE SMILED TO HIMSELF TO THINK OF
SOMEONE WHO WOULD DANCE TO THE
DAY.
SO HE BEGAN TO WALK FASTER TO
CATCH UP...
36. AS HE GOT CLOSER, HE SAW THAT HE WAS
A YOUNG MAN , AND THE YOUNG MAN WAS
NOT DANCING ..
INSTEAD HE WAS REACHING DOWN TO THE
SHORE , PICKING UP SOMETHING , AND
VERY GENTLY THROWING IT INTO THE
OCEAN….
37. AS THE OLD MAN GOT CLOSER , HE
CALLED OUT , “GOOD MORNING!
WHAT ARE YOU DOING ?”
THE YOUNG MAN PAUSED AND
REPLIED, “THROWING STARFISH
INTO THE OCEAN..”
38. THE YOUNG MAN CONTINUED..
“AS THE SUN IS UP AND THE
TIDE IS GOING OUT….
IF I DON’T THROW THEM IN ,
THEY WILL DIE……”
39. “BUT, YOUNG MAN,” SAID THE OLDER,
“DON’T YOU REALIZE THAT THERE ARE
MILES AND MILES OF BEACH AND
THERE ARE TENS OF THOUSANDS OF
STARFISH ALL ALONG IT …..YOU CAN’T
MAKE A DIFFERENCE..”
THE YOUNG MAN LISTENED POLITELY
40. THEN HE BENT DOWN , PICKED UP
ANOTHER STARFISH AND THREW IT
INSIDE THE SEA, OUTPAST THE
BREAKING WAVES AND SAID……..
“I MADE A DIFFERENCE TO THAT
ONE….”
41. MORAL OF THE STORY….
YOU CAN MAKE A
DIFFERENCE...