Slides to support a highly interactive training session on flexibility in management, and the need to adapt leadership style, depending on the situation and people involved. Full training materials can be purchased for just £30 from http://www,power-hour.co.uk/trainingmaterialsshop

1. Flexible
Leadership
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Flexible Leadership

2. Flexible
Leadership
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By the end of the Power Hour you will be able to:
• Describe four different styles of leadership
• Explain when each is useful and when it isn’t
• Identify your own ‘natural style’ and specific
situations when you need to
adopt a different one.

3. Flexible
Leadership
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Different Characters, Different Qualities
What do these
different characters
bring to the
‘Leadership’ Party?

4. Flexible
Leadership
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Direction and Support
Directive Behaviours
•Telling
•One-way
•Structured
•Specific
•Assertive
•Detailed
•Decisive
•Uncompromising
•Focussed
•Determined
•To-the-point
•Taking control
•Rescuing
Supportive Behaviours
•Listening
•Asking
•Recommending
•Discussing
•Persuading
•Showing
•Helping
•Two-way
•Open to change
•Unhurried
•Counselling
•Accepting
•Reflective

5. Flexible
Leadership
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Situational Leadership (Hersey and Blanchard)

6. Flexible
Leadership
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Situational Leadership
Directing
Style
Actions that can be
associated with this style are:
•Provides instructions
•Sets specific goals and
objectives
•Checks work frequently
•Reinforces tasks with
demonstrations or written
guidelines
Skills that can be associated
with this style are:
•Being decisive
•Communicating clearly
•Goal setting
•Assertiveness The directing style tends to be
useful:
•With brand new staff
•In a new situation (e.g. when
implementing new procedures)
•When quick, decisive action is
required
•When cascading down factual
information from senior
managers

7. Flexible
Leadership
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Situational Leadership
Coaching
Style
Actions that can be
associated with this style are:
•Sells decisions to staff - ensures
that they understand them
•Praises good work
•Provides feedback
•Helps staff to find/see
appropriate solutions to
problems
Skills associated with this
style are:
•Influencing
•Giving feedback
•Motivating people
•Being decisive
The Coaching style tends to
be useful:
•To develop individuals
•When motivation is low
•When there is no single correct
way to do something
•When solving a problem
•When an unpopular action has
to be taken

8. Flexible
Leadership
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Situational Leadership
Supporting
Style
Actions that can be
associated with this style are:
•Involves people in decision-
making
•Encourages contributions and
suggestions from the whole
team
•Keeps people informed of what
is happening
•Listens to the team
Skills associated with this
style are:
•Influencing
•Facilitation skills
•Problem solving
•Listening The supporting style tends to
be useful:
•With experienced staff
•In potentially sensitive situations
•When there is time to consider
various options
•When someone has lost
confidence
•When managing individual issues

9. Flexible
Leadership
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Situational Leadership
Delegating
Style
Actions that can be
associated with this style are:
•Delegates responsibility for
certain tasks
•Empowers people
•Allows risk taking and
innovation
•Expects people to correct their
own errors
Skills that can be associated
with this style are:
•Delegation
•Coaching
•Listening
•Motivating people The delegating style tends to
be useful:
•With experienced and motivated
staff
•In routine situations, or where
clear guidelines have been agreed
and communicated
•When there is time to consider
various options
•When risk associated with a
project is low

10. Flexible
Leadership
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Make it Work at Work
What are you going
to DO as a result of
this Power Hour
Session?

11. Flexible
Leadership
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Thank You
These slides have been produced as an optional
resource to support an interactive Bite-Size Training
session on this subject.
A full set of materials, including detailed Session
Leader’s Guide, Delegate Workbook and supporting
activities can be purchased from our Training Shop
Our Training materials are licence-free, but are for use
by the purchaser only.
They CANNOT be passed or sold on.