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MASTERING THE ART OF SCALING YOUR MOBILE GAME
For More Information About Launching or Scaling Your Mobile Game, Follow @pollenvc on Twitter
PART 2 OF THE POLLEN/PLAYCRAFTING SERIES
Mastering the Art of Scaling your Mobile Game 2
KENNETH LUI
• Business Development
• Competitive Dota 2 and Smash (Melee & 4)
player
• Previously addicted to Clash Royale,
Pokemon GO, Summoner’sWar, and Non-
stop Knight
Mastering the Art of Scaling your Mobile Game 3
BUILD A GREAT GAME
Mastering the Art of Scaling your Mobile Game 4
WHAT IS SUCCESS?
Mastering the Art of Scaling your Mobile Game 5
PRE- SOFT LAUNCH
How To Launch Your Mobile Game
MEASUREMENT
• Bug Tracking
• Analytics
• Chart Tracking
• Attribution/Campaign Performance
WHAT ARE OTHER STUDIOS USING?
Mastering the Art of Scaling your Mobile Game 7
Apple Releases
your cash
• Average Revenue Per Daily
Active User
• 1, 3 & 30 Day Retention
• Benchmarks
ARPDAU AND RETENTION
How to Launch Your Mobile Game 8
ALPHA/BETA TESTS
Mastering the Art of Scaling your Mobile Game 9
SOFT LAUNCH
Mastering the Art of Scaling your Mobile Game 10
PURPOSE
• Competition is fierce, and getting your
game right for the first time is
essential!
• Testing the user experience/behavior
in the game
• Testing that analytics is working
(Marketing -> In-Game)
• Get an understanding of UAC and LTV
11How To Launch Your Mobile Game
PLATFORM
Mastering the Art of Scaling your Mobile Game 12
• ~ 3-4 months
• ~ $15-20k USD
• ~ 2,000 DAU
DURATION, BUDGET & SAMPLE
AALTO EE / GAME EXECUTIVE 2016 13
Apple Releases
your cash
• Bugs/Events
• Downloads - by channel
• Monetization ARPDAU - over $.
20
• Retention
• D1 ∼ 40%
• D7 ∼ 20%
• D30 ∼ 10%
• Organic Growth /Virality (k-
factor)
WHAT TO MEASURE?
Source: Fiksu
Mastering the Art of Scaling your Mobile Game 14
Apple Releases
your cash
Overspend Even Underspend
Large English Speaking Population
COUNTRIES
15How To Launch Your Mobile Game
Examples of Great Icons:
ASO AND APP ICON
*Tune study 2015
AALTO EE / GAME EXECUTIVE 2016 16
UA CAMPAIGN MEASUREMENT
AALTO EE / GAME EXECUTIVE 2016 17
IN-GAME ANALYTICS
Mastering the Art of Scaling your Mobile Game
YOUR PLATFORM RELATIONSHIPS
18
• No substitute for making a quality game that’s fun.
• Pitching platforms early on
• Meet reps at events
• Ask someone if they’ll share your game
• Submit through App Support
AALTO EE / GAME EXECUTIVE 2016 19
TRACKING APP STORE POSITION
Mastering the Art of Scaling your Mobile Game 20
LAUNCH
21
TYPICAL LAUNCH SCENARIO
LAUNCH
Fail to get
credit with
ad networks
Can’t
reinvest to
acq more
users
You get
paid by
Apple
DOWNLOADS REVENUE
Revenue/Downloads
AALTO EE / GAME EXECUTIVE 2016
22
LOWER YOUR EFFECTIVE CPI
BY REINVESTING WHEN
YOU ARE RIDING HIGH…
How To Launch Your Mobile Game
THANK YOU
HOW TO SCALE YOUR MOBILE GAME
MARTIN MACMILLAN, CEO
How to Finance Your Growth: A Metrics Based Approach 25
ABOUT POLLEN VC
MARTIN MACMILLAN, CEO & FOUNDER
Pollen VC provides a new type of growth capital for
app developers who are ready to scale
We enable developers to fund advertising by
unlocking the value in app store revenues early
Our model is a flexible and non-dilutive alternative to
equity financing, allowing developers to retail control
while growing their business
Our mission is to get start-ups to think about capital
efficiency, using the right type of funding for the
right purpose
How to Finance Your Growth: A Metrics Based Approach 26
AGENDA
PREPARE TO SCALE
ALL ABOUT THE METRICS/UNIT ECONOMICS
FINANCIALS
WHAT DOES YOUR ORGANIZATION LOOK LIKE?
How to Finance Your Growth: A Metrics Based Approach 27
ARE YOU READY?
WHAT DOES YOUR BUSINESS LOOK LIKE?
MOTIVATIONS
WHAT’S THE END GAME?
28
Everyone knows the stories about a few apps that go
viral with no promotion.
For the 99.9% of all other apps launched, it’s necessary
to spend to acquire users.
THE REALITY IS THAT YOU
NEED TO SUPPORT YOUR
APP WITH PAID UA
How to Finance Your Growth: A Metrics Based Approach
29
Let’s start with the basics…
UNIT ECONOMICS OF PAID UA
LTV - Lifetime Value
• Expected value of that customer
over it’s lifetime, i.e. total
amount earned
• What does it mean for app
developers?
• How long is a lifetime?
CPI - Cost Per Install
• How much does it cost to acquire a
user?
• Where do I find these users?
• How do I target these users?
• When do I pay for these users?
How to Finance Your Growth: A Metrics Based Approach
30
UA HAPPINESS
$2$1
How to Finance Your Growth: A Metrics Based Approach
31
50c$1
UA MISERY
How to Finance Your Growth: A Metrics Based Approach
32
THE USER ACQUISITION REALITY
Unless you have worked out an ROI positive way to spend money
on paid UA, no amount of VC or external investment will get you
the result you need.
FACT
Prepare to Join the App Millionaires Club
33
CONSTANTLY TRACK
METRICS - DOWNLOADS, CONVERSIONS, RETENTION,
ARPDAU, CPI etc.
ATTRIBUTION - WHICH NETWORKS ARE WORKING OR NOT
WORKING - NB THIS CAN CHANGE DAILY
34
CONSTANTLY TRACK
UNDERSTAND WHAT THEY MEAN,
NOT WHAT THEN STAND FOR!
35
RECIPE FOR SUCCESS
Understand what
it costs to acquire
a user
How to Finance Your Growth: A Metrics Based Approach
How long before
you receive the
revenue?
The revenue
they will
generate
VS
+
How to Finance Your Growth: A Metrics Based Approach 36
$1.60
$1.40
$1.20
$1.00
$0.80
$0.60
$0.40
$0.20
$0.00
1
11
21
31
41
51
61
71
81
91
101
111
121
131
141
151
161
171
181
191
201
211
221
231
241
251
261
271
281
291
301
311
321
331
341
351
361
PROFIT & LOSS DOES NOT
EQUAL CASH-FLOW
Days from launch
37
THE PROBLEM: PLATFORMS
ONLY PAY OUT REVENUE UP
TO 60+ DAYS AFTER YOU’VE
EARNED IT.
LAUNCH
You’re earning money from day 1
This is your money
trapped in the payment system
Platforms release
your cash…
How to Finance Your Growth: A Metrics Based Approach
38
HOW TO USE THIS TO YOUR ADVANTAGE
Unlock the value of your earnings
rather than using venture capital to
fund growth
Think of your accrued
app store earnings as an
untapped asset
How to Finance Your Growth: A Metrics Based Approach
39
LTV CALCULATION ASSUMPTIONS
How to Finance Your Growth: A Metrics Based Approach
$1.50
LTV
40
LTV CALCULATION ASSUMPTIONS
How to Finance Your Growth: A Metrics Based Approach
$1.50
LTV
365
Day max.
41
LTV CALCULATION ASSUMPTIONS
How to Finance Your Growth: A Metrics Based Approach
$1.50
LTV
365
Day max.
$1.00
CPI
42
LTV CALCULATION ASSUMPTIONS
How to Finance Your Growth: A Metrics Based Approach
$1.50
LTV
365
Day max.
$1.00
CPI
1,000
Installs daily
How to Finance Your Growth: A Metrics Based Approach 43
$1.60
$1.40
$1.20
$1.00
$0.80
$0.60
$0.40
$0.20
$0.00
1
11
21
31
41
51
61
71
81
91
101
111
121
131
141
151
161
171
181
191
201
211
221
231
241
251
261
271
281
291
301
311
321
331
341
351
361
LET’S GET BACK TO LTV
Days from launch
How to Finance Your Growth: A Metrics Based Approach
-$100,000
-$80,000
-$60,000
-$40,000
-$20,000
$0
$20,000
$40,000
$60,000
$80,000
$100,000
Sep-15
Oct-15
Nov-15
Dec-15
Jan-16
Feb-16
Mar-16
Apr-16
May-16
Jun-16
Jul-16
Aug-16
44
NET CASH POSITION
Net Cash Position
first becomes
Positive
First App Store
payment hits bank
account
Spending $1,000/
day on ads
How to Finance Your Growth: A Metrics Based Approach 45
USING REVENUE RECYCLING
NetCashPosition
-$400,000
-$320,000
-$240,000
-$160,000
-$80,000
$0
$80,000
$160,000
$240,000
$320,000
$400,000
Weeks After Launch
0 4 8 12 16 20 24 28 32 36 40 44 48 52
Net Position w Revenue Recycling Net Position
-$100,000
-$80,000
-$60,000
-$40,000
-$20,000
$0
$20,000
$40,000
$60,000
$80,000
$100,000
Sep-15
Oct-15
Nov-15
Dec-15
Jan-16
Feb-16
Mar-16
Apr-16
May-16
Jun-16
Jul-16
Aug-16
How to Finance Your Growth: A Metrics Based Approach 46
USING REVENUE RECYCLING
NetCashPosition
-$400,000
-$320,000
-$240,000
-$160,000
-$80,000
$0
$80,000
$160,000
$240,000
$320,000
$400,000
Weeks After Launch
0 4 8 12 16 20 24 28 32 36 40 44 48 52
Net Position w Revenue Recycling Net Position
-$100,000
-$80,000
-$60,000
-$40,000
-$20,000
$0
$20,000
$40,000
$60,000
$80,000
$100,000
Sep-15
Oct-15
Nov-15
Dec-15
Jan-16
Feb-16
Mar-16
Apr-16
May-16
Jun-16
Jul-16
Aug-16
Recycling
revenue allows
you to achieve
same UA
spend on 20%
of your
starting
budget or
spend 4x more
on paid UA
with same
budget
c.$20,000 required
c.$80,000 required
How to Finance Your Growth: A Metrics Based Approach 4747
Reinvest earned LTV
directly into advertising
Acquire more
users faster
Extract LTV
on a daily basis
A NEW WAY…
Extract your LTV
as you earn it, to fund
your advertising spend
and fuel your growth.
Keep your VC money
in the bank!
How to Finance Your Growth: A Metrics Based Approach 48
FINANCES
WHO IS THE CFO?
WHERE ARE THE GAPS IN KNOWLEDGE?
PROCESSES AND SYSTEMS
49
FINANCING OPTIONS
VENTURE FUNDING
Product
Team
Acquisitions
DEBT FUNDING
Marketing/Paid User
Acquisition
Financing projected
cash flow
How to Finance Your Growth: A Metrics Based Approach 50
LONG TERM GOALS
WHO WILL BUY YOUR COMPANY AND WHY?
BUILD YOUR BRAND!
PUBLISHER OR SELF PUBLISH?
RAISING VC/ANGEL FUNDING
IF YOU WANT US TO MODEL YOUR LTV
AND CASHFLOW PLS EMAIL US!
martin@pollen.vc
@PollenVC
Playcrafting - Mastering The Art Of Scaling Your Mobile Game
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Playcrafting - Mastering The Art Of Scaling Your Mobile Game

  • 1. MASTERING THE ART OF SCALING YOUR MOBILE GAME For More Information About Launching or Scaling Your Mobile Game, Follow @pollenvc on Twitter PART 2 OF THE POLLEN/PLAYCRAFTING SERIES
  • 2. Mastering the Art of Scaling your Mobile Game 2 KENNETH LUI • Business Development • Competitive Dota 2 and Smash (Melee & 4) player • Previously addicted to Clash Royale, Pokemon GO, Summoner’sWar, and Non- stop Knight
  • 3. Mastering the Art of Scaling your Mobile Game 3 BUILD A GREAT GAME
  • 4. Mastering the Art of Scaling your Mobile Game 4 WHAT IS SUCCESS?
  • 5. Mastering the Art of Scaling your Mobile Game 5 PRE- SOFT LAUNCH
  • 6. How To Launch Your Mobile Game MEASUREMENT • Bug Tracking • Analytics • Chart Tracking • Attribution/Campaign Performance WHAT ARE OTHER STUDIOS USING?
  • 7. Mastering the Art of Scaling your Mobile Game 7 Apple Releases your cash • Average Revenue Per Daily Active User • 1, 3 & 30 Day Retention • Benchmarks ARPDAU AND RETENTION
  • 8. How to Launch Your Mobile Game 8 ALPHA/BETA TESTS
  • 9. Mastering the Art of Scaling your Mobile Game 9 SOFT LAUNCH
  • 10. Mastering the Art of Scaling your Mobile Game 10 PURPOSE • Competition is fierce, and getting your game right for the first time is essential! • Testing the user experience/behavior in the game • Testing that analytics is working (Marketing -> In-Game) • Get an understanding of UAC and LTV
  • 11. 11How To Launch Your Mobile Game PLATFORM
  • 12. Mastering the Art of Scaling your Mobile Game 12 • ~ 3-4 months • ~ $15-20k USD • ~ 2,000 DAU DURATION, BUDGET & SAMPLE
  • 13. AALTO EE / GAME EXECUTIVE 2016 13 Apple Releases your cash • Bugs/Events • Downloads - by channel • Monetization ARPDAU - over $. 20 • Retention • D1 ∼ 40% • D7 ∼ 20% • D30 ∼ 10% • Organic Growth /Virality (k- factor) WHAT TO MEASURE? Source: Fiksu
  • 14. Mastering the Art of Scaling your Mobile Game 14 Apple Releases your cash Overspend Even Underspend Large English Speaking Population COUNTRIES
  • 15. 15How To Launch Your Mobile Game Examples of Great Icons: ASO AND APP ICON *Tune study 2015
  • 16. AALTO EE / GAME EXECUTIVE 2016 16 UA CAMPAIGN MEASUREMENT
  • 17. AALTO EE / GAME EXECUTIVE 2016 17 IN-GAME ANALYTICS
  • 18. Mastering the Art of Scaling your Mobile Game YOUR PLATFORM RELATIONSHIPS 18 • No substitute for making a quality game that’s fun. • Pitching platforms early on • Meet reps at events • Ask someone if they’ll share your game • Submit through App Support
  • 19. AALTO EE / GAME EXECUTIVE 2016 19 TRACKING APP STORE POSITION
  • 20. Mastering the Art of Scaling your Mobile Game 20 LAUNCH
  • 21. 21 TYPICAL LAUNCH SCENARIO LAUNCH Fail to get credit with ad networks Can’t reinvest to acq more users You get paid by Apple DOWNLOADS REVENUE Revenue/Downloads AALTO EE / GAME EXECUTIVE 2016
  • 22. 22 LOWER YOUR EFFECTIVE CPI BY REINVESTING WHEN YOU ARE RIDING HIGH… How To Launch Your Mobile Game
  • 24. HOW TO SCALE YOUR MOBILE GAME MARTIN MACMILLAN, CEO
  • 25. How to Finance Your Growth: A Metrics Based Approach 25 ABOUT POLLEN VC MARTIN MACMILLAN, CEO & FOUNDER Pollen VC provides a new type of growth capital for app developers who are ready to scale We enable developers to fund advertising by unlocking the value in app store revenues early Our model is a flexible and non-dilutive alternative to equity financing, allowing developers to retail control while growing their business Our mission is to get start-ups to think about capital efficiency, using the right type of funding for the right purpose
  • 26. How to Finance Your Growth: A Metrics Based Approach 26 AGENDA PREPARE TO SCALE ALL ABOUT THE METRICS/UNIT ECONOMICS FINANCIALS WHAT DOES YOUR ORGANIZATION LOOK LIKE?
  • 27. How to Finance Your Growth: A Metrics Based Approach 27 ARE YOU READY? WHAT DOES YOUR BUSINESS LOOK LIKE? MOTIVATIONS WHAT’S THE END GAME?
  • 28. 28 Everyone knows the stories about a few apps that go viral with no promotion. For the 99.9% of all other apps launched, it’s necessary to spend to acquire users. THE REALITY IS THAT YOU NEED TO SUPPORT YOUR APP WITH PAID UA How to Finance Your Growth: A Metrics Based Approach
  • 29. 29 Let’s start with the basics… UNIT ECONOMICS OF PAID UA LTV - Lifetime Value • Expected value of that customer over it’s lifetime, i.e. total amount earned • What does it mean for app developers? • How long is a lifetime? CPI - Cost Per Install • How much does it cost to acquire a user? • Where do I find these users? • How do I target these users? • When do I pay for these users? How to Finance Your Growth: A Metrics Based Approach
  • 30. 30 UA HAPPINESS $2$1 How to Finance Your Growth: A Metrics Based Approach
  • 31. 31 50c$1 UA MISERY How to Finance Your Growth: A Metrics Based Approach
  • 32. 32 THE USER ACQUISITION REALITY Unless you have worked out an ROI positive way to spend money on paid UA, no amount of VC or external investment will get you the result you need. FACT Prepare to Join the App Millionaires Club
  • 33. 33 CONSTANTLY TRACK METRICS - DOWNLOADS, CONVERSIONS, RETENTION, ARPDAU, CPI etc. ATTRIBUTION - WHICH NETWORKS ARE WORKING OR NOT WORKING - NB THIS CAN CHANGE DAILY
  • 34. 34 CONSTANTLY TRACK UNDERSTAND WHAT THEY MEAN, NOT WHAT THEN STAND FOR!
  • 35. 35 RECIPE FOR SUCCESS Understand what it costs to acquire a user How to Finance Your Growth: A Metrics Based Approach How long before you receive the revenue? The revenue they will generate VS +
  • 36. How to Finance Your Growth: A Metrics Based Approach 36 $1.60 $1.40 $1.20 $1.00 $0.80 $0.60 $0.40 $0.20 $0.00 1 11 21 31 41 51 61 71 81 91 101 111 121 131 141 151 161 171 181 191 201 211 221 231 241 251 261 271 281 291 301 311 321 331 341 351 361 PROFIT & LOSS DOES NOT EQUAL CASH-FLOW Days from launch
  • 37. 37 THE PROBLEM: PLATFORMS ONLY PAY OUT REVENUE UP TO 60+ DAYS AFTER YOU’VE EARNED IT. LAUNCH You’re earning money from day 1 This is your money trapped in the payment system Platforms release your cash… How to Finance Your Growth: A Metrics Based Approach
  • 38. 38 HOW TO USE THIS TO YOUR ADVANTAGE Unlock the value of your earnings rather than using venture capital to fund growth Think of your accrued app store earnings as an untapped asset How to Finance Your Growth: A Metrics Based Approach
  • 39. 39 LTV CALCULATION ASSUMPTIONS How to Finance Your Growth: A Metrics Based Approach $1.50 LTV
  • 40. 40 LTV CALCULATION ASSUMPTIONS How to Finance Your Growth: A Metrics Based Approach $1.50 LTV 365 Day max.
  • 41. 41 LTV CALCULATION ASSUMPTIONS How to Finance Your Growth: A Metrics Based Approach $1.50 LTV 365 Day max. $1.00 CPI
  • 42. 42 LTV CALCULATION ASSUMPTIONS How to Finance Your Growth: A Metrics Based Approach $1.50 LTV 365 Day max. $1.00 CPI 1,000 Installs daily
  • 43. How to Finance Your Growth: A Metrics Based Approach 43 $1.60 $1.40 $1.20 $1.00 $0.80 $0.60 $0.40 $0.20 $0.00 1 11 21 31 41 51 61 71 81 91 101 111 121 131 141 151 161 171 181 191 201 211 221 231 241 251 261 271 281 291 301 311 321 331 341 351 361 LET’S GET BACK TO LTV Days from launch
  • 44. How to Finance Your Growth: A Metrics Based Approach -$100,000 -$80,000 -$60,000 -$40,000 -$20,000 $0 $20,000 $40,000 $60,000 $80,000 $100,000 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 44 NET CASH POSITION Net Cash Position first becomes Positive First App Store payment hits bank account Spending $1,000/ day on ads
  • 45. How to Finance Your Growth: A Metrics Based Approach 45 USING REVENUE RECYCLING NetCashPosition -$400,000 -$320,000 -$240,000 -$160,000 -$80,000 $0 $80,000 $160,000 $240,000 $320,000 $400,000 Weeks After Launch 0 4 8 12 16 20 24 28 32 36 40 44 48 52 Net Position w Revenue Recycling Net Position -$100,000 -$80,000 -$60,000 -$40,000 -$20,000 $0 $20,000 $40,000 $60,000 $80,000 $100,000 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16
  • 46. How to Finance Your Growth: A Metrics Based Approach 46 USING REVENUE RECYCLING NetCashPosition -$400,000 -$320,000 -$240,000 -$160,000 -$80,000 $0 $80,000 $160,000 $240,000 $320,000 $400,000 Weeks After Launch 0 4 8 12 16 20 24 28 32 36 40 44 48 52 Net Position w Revenue Recycling Net Position -$100,000 -$80,000 -$60,000 -$40,000 -$20,000 $0 $20,000 $40,000 $60,000 $80,000 $100,000 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Recycling revenue allows you to achieve same UA spend on 20% of your starting budget or spend 4x more on paid UA with same budget c.$20,000 required c.$80,000 required
  • 47. How to Finance Your Growth: A Metrics Based Approach 4747 Reinvest earned LTV directly into advertising Acquire more users faster Extract LTV on a daily basis A NEW WAY… Extract your LTV as you earn it, to fund your advertising spend and fuel your growth. Keep your VC money in the bank!
  • 48. How to Finance Your Growth: A Metrics Based Approach 48 FINANCES WHO IS THE CFO? WHERE ARE THE GAPS IN KNOWLEDGE? PROCESSES AND SYSTEMS
  • 49. 49 FINANCING OPTIONS VENTURE FUNDING Product Team Acquisitions DEBT FUNDING Marketing/Paid User Acquisition Financing projected cash flow
  • 50. How to Finance Your Growth: A Metrics Based Approach 50 LONG TERM GOALS WHO WILL BUY YOUR COMPANY AND WHY? BUILD YOUR BRAND! PUBLISHER OR SELF PUBLISH? RAISING VC/ANGEL FUNDING
  • 51. IF YOU WANT US TO MODEL YOUR LTV AND CASHFLOW PLS EMAIL US! martin@pollen.vc @PollenVC