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Business models 101
The basis of SaaS, Marketplaces & eCommerce
@rodrigoMrzBelgrade, May 2014
Agenda
0. Intro to Point Nine
1. Marketplaces
2. SaaS (Software-as-a-Service)
3. Ecommerce
a. Major characteristics
b. Monetization
c. Key challenges
d. Top 3 KPIs
e. Examples & Trends
@rodrigoMrz
Intro to Point Nine Capital
@rodrigoMrz | rodrigo@pointninecap.com
• Berlin-based, investing in Europe
• 40mEur fund, focus in seed & series A
• SaaS and Marketplaces
*CJ
@rodrigoMrz
Funding sources
Idea Startup Early Maturity Growth
Clients
Crowdfunding
F&F
Accelerators
Angels
Fondos VC
Private equity
IPO
Debt
$
@rodrigoMrz
3 business models
Supply Demand
%
Software Users
$
Product Customers
$$
Getting a commission for
intermediating between
supply and demand
Marketplace
Charging users for
accessing a software
SaaS
Selling products to customers
and getting a margin for it
eCommerce
@rodrigoMrz
1. Marketplaces
@rodrigoMrz
Marketplaces (i) – intro
Challenges
• Generate liquidity
• Chicken and egg
• Monetization timing
Characteristics
• B2B / B2B2C / B2C / C2C
• Inventory vs digital
• Network effects
Supply Demand
%
@rodrigoMrz
Marketplaces (ii) – key metrics
When you start
• Supply: # of new/cumulated
listings
• Demand: growth in sign-ups
• Active Users (buyers / sellers)
• # Transactions
In the next phase
• Recurring customers
• Successful items/listings per
total
• Take Rate (% as of GMV)
@rodrigoMrz
Marketplaces (iii) – examples
Full-stack
Digital marketplace
1-click booking
Mobile-first
Peer2peer
Pioneers
@rodrigoMrz
2. Software as a Service (SaaS)
@rodrigoMrz
SaaS (i) – intro
Challenges
• Product development
• Marketing
• Conversions
Characteristics
• B2B / B2C
• Subscription
• Quality / Speed of product
• Cloud (no maintenance)
• Upfront payments
Software Users
$
@rodrigoMrz
SaaS (ii) – key metrics
When you start
• Inbound traffic
• Conversion funnel
• Churn
In the next phase
• MRR growth
• CAC: Only paid; for
each channel
• Churn!
@rodrigoMrz
SaaS (iii) – examples
Horizontal
Mobile-first
Platforms
Pioneers
Consumerization
Vertical
@rodrigoMrz
3. eCommerce
@rodrigoMrz
eCommerce (i) – intro
Challenges
• Marketing costs
• Operations
• Competition on price
• Rocket Internet ;-)
Characteristics
• B2C / B2B
• Margins
• Own vs drop-shipping
Product Customers
$$
@rodrigoMrz
eCommerce (ii) – key metrics
When you start
• CPO
• Margins
• AOV
• Revenue growth
In the next phase
• Recurring purchase
• Free-cashflow
• Inventory
@rodrigoMrz
eCommerce (iii) – examples
Flash-sales
ReCommerce
Online brands
Pioneers
Hardware
@rodrigoMrz
If you want to stay in touch …
www.pointninecap.com
+ Some say we have a pretty cool newsletter! ;)
Follow us on Twitter
@rodrigoMrz | @PointNineCap
rodrigo@pointninecap.com
Thanks!

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Business Model 101: The Basics of Marketplaces, SaaS & Ecommerce [reduced]

  • 1. Business models 101 The basis of SaaS, Marketplaces & eCommerce @rodrigoMrzBelgrade, May 2014
  • 2. Agenda 0. Intro to Point Nine 1. Marketplaces 2. SaaS (Software-as-a-Service) 3. Ecommerce a. Major characteristics b. Monetization c. Key challenges d. Top 3 KPIs e. Examples & Trends @rodrigoMrz
  • 3. Intro to Point Nine Capital @rodrigoMrz | rodrigo@pointninecap.com • Berlin-based, investing in Europe • 40mEur fund, focus in seed & series A • SaaS and Marketplaces *CJ @rodrigoMrz
  • 4. Funding sources Idea Startup Early Maturity Growth Clients Crowdfunding F&F Accelerators Angels Fondos VC Private equity IPO Debt $ @rodrigoMrz
  • 5. 3 business models Supply Demand % Software Users $ Product Customers $$ Getting a commission for intermediating between supply and demand Marketplace Charging users for accessing a software SaaS Selling products to customers and getting a margin for it eCommerce @rodrigoMrz
  • 7. Marketplaces (i) – intro Challenges • Generate liquidity • Chicken and egg • Monetization timing Characteristics • B2B / B2B2C / B2C / C2C • Inventory vs digital • Network effects Supply Demand % @rodrigoMrz
  • 8. Marketplaces (ii) – key metrics When you start • Supply: # of new/cumulated listings • Demand: growth in sign-ups • Active Users (buyers / sellers) • # Transactions In the next phase • Recurring customers • Successful items/listings per total • Take Rate (% as of GMV) @rodrigoMrz
  • 9. Marketplaces (iii) – examples Full-stack Digital marketplace 1-click booking Mobile-first Peer2peer Pioneers @rodrigoMrz
  • 10. 2. Software as a Service (SaaS) @rodrigoMrz
  • 11. SaaS (i) – intro Challenges • Product development • Marketing • Conversions Characteristics • B2B / B2C • Subscription • Quality / Speed of product • Cloud (no maintenance) • Upfront payments Software Users $ @rodrigoMrz
  • 12. SaaS (ii) – key metrics When you start • Inbound traffic • Conversion funnel • Churn In the next phase • MRR growth • CAC: Only paid; for each channel • Churn! @rodrigoMrz
  • 13. SaaS (iii) – examples Horizontal Mobile-first Platforms Pioneers Consumerization Vertical @rodrigoMrz
  • 15. eCommerce (i) – intro Challenges • Marketing costs • Operations • Competition on price • Rocket Internet ;-) Characteristics • B2C / B2B • Margins • Own vs drop-shipping Product Customers $$ @rodrigoMrz
  • 16. eCommerce (ii) – key metrics When you start • CPO • Margins • AOV • Revenue growth In the next phase • Recurring purchase • Free-cashflow • Inventory @rodrigoMrz
  • 17. eCommerce (iii) – examples Flash-sales ReCommerce Online brands Pioneers Hardware @rodrigoMrz
  • 18. If you want to stay in touch … www.pointninecap.com + Some say we have a pretty cool newsletter! ;) Follow us on Twitter @rodrigoMrz | @PointNineCap rodrigo@pointninecap.com Thanks!