During an Insight Las Vegas 2017 breakout presentation, NetApp IT Senior Manager of Customer-1, Pridhvi Appineni, to talk about IT's business results of running a global enterprise on NetApp technology. From being cloud ready to data compliant to prepared for a disaster, NetApp technology is at the heart of our stable, reliable IT data management environment

1. NetApp IT: Real-World IT
Efficiencies with Flash, NetApp
ONTAP, OnCommand Insight,
AltaVault, StorageGRID, and NPS
Eduardo Rivera
Storage Architect, IT Storage Services
Session ID 15891-2

2. The information in this presentation is confidential and proprietary to NetApp and may not be disclosed
without the written permission of NetApp.
The information is intended to outline our general product direction. It is intended for information purposes
only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code,
or functionality, and should not be relied upon in making purchasing decisions. NetApp makes no warranties,
expressed or implied, on future functionality and timeline. The development, release, and timing of any
features or functionality described for NetApp’s products remains at the sole discretion of NetApp. NetApp's
strategy and possible future developments, products and or platforms directions and functionality are all
subject to change without notice. NetApp has no obligation to pursue any course of business outlined in
this document or any related presentation, or to develop or release any functionality mentioned therein.
Confidentiality Notice
Change the World
With Data
NetApp Insight © 2017 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use Only2

3. Agenda
1) NetApp® IT and Early Adoption of NetApp® Products
2) Technologies for Real-World IT Efficiencies
3) Delivering Storage as a Service
4) Hybrid Cloud Strategy
NetApp Insight © 2017 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use Only3

4. NetApp Insight © 2017 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use Only4
Unique Value Proposition
of NetApp® IT
10,000 employees
150 office locations
45 countries
▪ 5 data centers
▪ 5,348 servers (~75% virtualized)
▪ 58 PB data center storage
▪ 560 enterprise applications
NetApp on NetApp
▪ Practitioner’s viewpoint
▪ Business benefits realization
▪ Sharing lessons learned
Customer 1
▪ Early product adoption
▪ Feedback on products & services
▪ Technology use cases

5. About Our Early Adoption of NetApp ONTAP
Early adoption and first application system test (FAST) program
NetApp Insight © 2017 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use Only5
1 week
bake-in
Backup Sub-
production
ProductionLabInitial
Release
Candidate
Feature
test
Staggered
rollout
2 week
bake-in
IT Release
Control Process
Patch and
General Availability
Releases
Early adoption of
ONTAP® pre-releases
in private cloud

6. Adopt Technologies for Real-World IT Efficiencies
NetApp ONTAP efficiency gain
NetApp Insight © 2017 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use Only6
Less consumed
storage capacity
after dedupe,
compression and
compaction with
NetApp® ONTAP® 9
%
52%

7. Adopt Technologies for Real-World IT Efficiencies
▪ 9:1 on-premises rack reduction
▪ 82% reduction in power consumption annually
▪ 185 metric tons CO2 savings (82%) – equal to taking 36 cars off the road annually
Mainstream adoption of NetApp All Flash FAS in the data center
NetApp Insight © 2017 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use Only7
1
2
3
Consolidated
into three
A700 AFF
systems

8. Adopt Technologies for Real-World IT Efficiencies
AFF and ONTAP 9: NetApp’s ERP Migration Results
8
IOPS Min Max Avg
ONTAP 9 1 13.94k 3.25K
ONTAP 7-Mode 67 6.60k 1.61K
Latency (ms) Min Max Avg
ONTAP 9 0.06 0.62 0.14
ONTAP 7-Mode 0.12 2.42 0.43
Average throughput doubled while average latency reduced by 67%
NetApp Insight © 2017 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use Only

9. Adopt Technologies for Real-World IT Efficiencies
Data protection with SnapX, NetApp AltaVault, and StorageGRID
NetApp Insight © 2017 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use Only9
NetApp AltaVault™ as
gateway to NetApp
StorageGRID® (used as
private cloud S3-
compliant storage)
3-7 year
retention
Disaster Recovery
Short-Term
Archives
Long-Term ArchivesLocal Backups
Unified replication (aka
NetApp SnapVault®) for
critical apps (with
frequent audit and
discovery requests)
Daily
60-day
retention
Remote NetApp
SnapMirror® for
disaster and failover
OS, app
every 24 hrs.
Database
every 4 hrs.
Transaction
& archive logs
every 10 min.
Local NetApp®
Snapshot™ copies for
operational backup and
recovery
Every
4 hrs.
7-day
retention
Future State NetApp SnapCenter® to manage the relationships
among the data protection technologies

10. Adopt Technologies for Real-World IT Efficiencies
Going tapeless for archives with NetApp AltaVault
NetApp Insight © 2017 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use Only10
Backup
ServerAFF/FAS
Centralized Backup Site Distributed
AltaVault
Distributed
Cloud
option not
enabled
✓ 29.66X dedup
rates saves
cloud-based
storage, lowering
CapEx
✓ Eliminated
managed tape
contract and
10 assigned
resources
✓ Immediate start
of restores—no
more waiting
24+ hrs. for
tape deliveries
✓ Easy
alternative
to redirect
archives to
the cloud

11. Adopt Technologies for Real-World IT Efficiencies
NetApp StorageGrid Webscale
NetApp Insight © 2017 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use Only11
Ways we use NetApp®
StorageGRID® today
Dump for archival data
(in conjunction with NetApp
AltaVault™)
Store and manage unstructured
data from Docker
Store data from Hadoop structure
for AutoSupport
Repository for Cloud Control
▪ Results:
✓ Durability
✓ Availability
✓ Performance
▪ Why object storage?
▪ Alternative to NAS and SAN
▪ Foundational to hyper-scalers and cloud-
based applications

12. Adopt Technologies for Real-World IT Efficiencies
NetApp OnCommand Insight (managing) and Unified Manager (monitoring)
NetApp Insight © 2017 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use Only12
Daily dashboard
▪ Provides a consolidated view of
capacity, inventory and performance
▪ Results in effective, transparent storage
management
▪ Download dashboards at NetAppIT.com
Fully integrated with CMDB
1. Ingest relationships and dependencies
2. Construct the NetApp® OnCommand® Insight
URL for CMDB
3. Annotate storage objects back into
OnCommand Insight
4. Report storage analytics with app names
Performance Troubleshooting

13. Delivering Storage as a Service
Transforming NetApp IT’s storage provisioning model
© 2017 NetApp, Inc. All rights reserved. --- NETAPP CONFIDENTIAL ---13
Available ONTAP
Technology
Defined Unit of
Measurement
New Desired State
IO Density
▪ IOPS measured over
consumed capacity (IOPS/TB)
▪ Objective and simplified
approach to storage
performance discussions
▪ Can be measure with
OnCommand Insight (OCI)
▪ Define storage services using
IO Density
QoS Feature in ONTAP
▪ Controls throughput based
on IOPS or MB/s
▪ Works on SVM, volume, file
or LUN
▪ Implemented via a set of
static policies
▪ Policies can be created or
modified “on the fly”
Storage as a Service
▪ Operate as a service
provider
▪ Elevate the conversation
around storage resources
▪ Move away from building
customized arrays
▪ Account for capacity AND
performance

14. Delivering Storage as a Service
Taking QoS to the next level
14 © 2017 NetApp, Inc. All rights reserved. --- NETAPP CONFIDENTIAL ---
▪ Adapts QoS policies to volume size and
consumption
▪ Maintains a defined IOPS/TB target
▪ Manages QoS policies at volume level
▪ As consumed space within volumes change,
the QoS policy is adjusted to meet the defined SLO
▪ Takes into account storage efficiency technologies
▪ Changes as volume changes service tier
▪ Uses aggregate naming to determine volume
SLO
Adaptive QoS
Storage as a Service
offers different price points
and service guarantees
Backup & Archive
Integrated into all IT services
512
IOPS/TB
Value
$
2048
IOPS/TB
Performance
$$
8192
IOPS/TB
Extreme
$$$$
SLO
(IO Density)
Service
Levels
4096
IOPS/TB
High Write
$$$

15. ▪ Thin provisioning by default
▪ Volumes set with space guarantee of “none”
▪ LUNs set without space reservation
▪ Volume auto-grow enabled
▪ Managing space at aggregate level
▪ Aggregate space is constantly monitored
▪ Perform non-disruptive volume moves as needed
▪ Aggregate names match SLOs
Delivering Storage as a Service
A simplified approach to storage management
15 © 2017 NetApp, Inc. All rights reserved. --- NETAPP CONFIDENTIAL ---
Performance
High Write
Extreme
Value
Switch SLOs with a simple “vol move”

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960GB
960GB
960GB
DS460CDS460C
DS460CDS460C
DS460CDS460C
DS460CDS460C
AB
FAS9000FAS9000
DS224C w/ 12x 960GB SSDs
DS460C w/ 60x 10TB NL-SAS
DS460C w/ 60x 10TB NL-SAS
DS460C w/ 60x 10TB NL-SAS
DS460C w/ 40x 10TB NL-SAS
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3.8TB
3.8TB
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3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
AB
AFF
A700
4 5 6 70 1 2 3 12 13 14 158 9 10 11 20 21 22 2316 17 18 19
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
DS224C w/ 24x 7.6TB SSDs
DS224C w/ 24x 7.6TB SSDs
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15.3TB
15.3TB
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4 5 6 70 1 2 3 12 13 14 158 9 10 11 20 21 22 2316 17 18 19
15.3TB
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15.3TB
15.3TB
15.3TB
15.3TB
15.3TB
15.3TB
15.3TB
15.3TB
15.3TB
15.3TB
AB
AFF
A700
DS224C w/ 24x 15.3TB SSDs
DS224C w/ 24x 15.3TB SSDs
Delivering Storage as a Service
Providing multiple service levels in a single cluster
16 © 2017 NetApp, Inc. All rights reserved. --- NETAPP CONFIDENTIAL ---
Value
Extreme
Service Platform
FAS9000
w/ FlashPool
A700 A700
IOPS SLO 512 4096 8192
Max Latency 15 2 1
Disk Shelves # 4 2 2
Disk Type 10TB NL-SAS 15.3TB SSD 7.6TB SSD
High Write

17. Delivering Storage as a Service
SLO design remains true across generations of hardware
NetApp Insight © 2017 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use Only17
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960GB
960GB
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960GB
960GB
960GB
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960GB
960GB
960GB
960GB
960GB
960GB
960GB
960GB
960GB
960GB
960GB
960GB
960GB
960GB
960GB
960GB
DS460CDS460C
DS460CDS460C
DS460CDS460C
DS460CDS460C
AB
FAS9000FAS9000
DS224C w/ 12x 960GB SSDs
DS460C w/ 60x 10TB NL-SAS
DS460C w/ 60x 10TB NL-SAS
DS460C w/ 60x 10TB NL-SAS
DS460C w/ 40x 10TB NL-SAS
FAS9000
Performance High Write
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15.3TB
15.3TB
4 5 6 70 1 2 3 12 13 14 158 9 10 11 20 21 22 2316 17 18 19
15.3TB
15.3TB
15.3TB
15.3TB
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15.3TB
15.3TB
15.3TB
15.3TB
15.3TB
15.3TB
15.3TB
15.3TB
15.3TB
15.3TB
15.3TB
15.3TB
15.3TB
15.3TB
15.3TB
15.3TB
15.3TB
15.3TB
AB
AFF
A700
DS224C w/ 24x 15.3TB SSDs
DS224C w/ 24x 15.3TB SSDs
A700
Extreme
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3.8TB
3.8TB
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3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
AB
AFF
A700
4 5 6 70 1 2 3 12 13 14 158 9 10 11 20 21 22 2316 17 18 19
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
3.8TB
A700
DS224C w/ 24x 7.6TB SSDs
DS224C w/ 24x 7.6TB SSDs
Generation 1
Generation 2
NetApp IT’s
Service Design
Building Blocks

18. Enabling Multi-Cloud and Hybrid Cloud
▪ Our Choice: NetApp® Private Storage (NPS)
▪ Full control, data privacy and compliance
▪ Cloud agnostic
▪ Flexible movement of data, no lock-in
▪ Lower TCO, performance, efficiency, connectivity
▪ Alternative: NetApp ONTAP® Cloud
▪ Bring-your-own-license option for AWS
▪ Take advantage of ONTAP efficiencies
Managing storage and controlling data inside hyperscaler clouds
NetApp Insight © 2017 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use Only18
Dedicated Links
AWS MS Azure
EQUINIX
DATA CENTER
NPS All Flash
FAS

19. NetApp IT’s Hybrid Cloud Strategy
▪ Full control of corporate data
▪ Data privacy and compliancy
▪ No-vendor lock-ins
▪ Service continuity planning
▪ Standardized architectures
▪ Standardized operations
▪ Lower TCO
US-East Data Fabric in action
NetApp Insight © 2017 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use Only19

20. Evolution of our Hybrid Cloud Platform
▪ OpenShift orchestrates the technology stack
▪ Automatically provisions
▪ Enables data to persist
▪ Trident translates from OpenShift to the storage cluster
▪ Owner and administrator of storage
▪ Simultaneously talks to and provisions
▪ NetApp® ONTAP® (NAS)
▪ NetApp SolidFire® (block) storage
▪ Modernizes the data center by simplifying the
infrastructure layer
OpenShift platform with Trident
NetApp Insight © 2017 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use Only20
Moving to platform as a service (PaaS) in our enterprise

21. Public SaaS
Traditional Data Center
Private Cloud
Public Cloud
Our Hybrid Cloud Model
NetApp Insight © 2017 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use Only21
OnCommand®
Insight
SnapMirror ®
NetApp technology provides us a stable, reliable IT data-management environment

22. ▪ Demonstrate NetApp IT’s gains from leveraging our own data management
platforms and products.
▪ NetApp IT is leveraging the concept of IO density and ONTAP’s QoS feature
to deliver storage as a service (and you can do this too).
▪ NetApp IT has built a hybrid cloud strategy that provides a framework for data
management, replication, and archiving using the concept of Data Fabric as a
foundation.
NetApp Insight © 2017 NetApp, Inc. All rights reserved. NetApp Confidential – Limited Use Only22
Key Takeaways

23. Tell Us What You Thought
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24. Insight
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@NetAppIT
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25. © 2017 NetApp, Inc. All rights reserved. No portions of this presentation may be reproduced without prior written consent of NetApp,
Inc. Specifications are subject to change without notice. NetApp and the NetApp logo are registered trademarks of NetApp, Inc. in the
United States and/or other countries. All other brands or products are trademarks or registered trademarks of their respective holders.
Thank You.