Customer centric in a digital world

Steven Van Belleghem Há 8 anos

Why Great Customer Service is Worth It

SurveyMonkey Há 8 anos

Why customer service is everyone's job

Mathew Patterson Há 8 anos

Customer Journey Mapping and CX Research

Marc Stickdorn Há 8 anos

Talking to Humans at the Lean Startup Conference

New York University Há 8 anos

From Customer Insights to Action

Capgemini Há 8 anos

What Millennials Want?

SurveyCrest Há 8 anos

Prototyping is an attitude

With Company Há 7 anos

SEO: Getting Personal

Kirsty Hulse Há 7 anos