The CMO's Guide To Customer Facing Devices
Currently, customers’ experience with brands vary widely between physical locations and online. The future of retail lies in bridging this divide between digital and physical experiences. Previous attempts to bring digital experiences to physical locations like Foursquare, gamification and iBeacons have been unsuccessful because they lack context and relevance. Customer Facing Devices, like tablets, digital kiosks, mobile point of sale (mPOS), ruggedized devices, digital signage or headless devices, provide relevance and context to customers and increase sales and customer satisfaction. Moki’s Cloud-Based software gives its customers Total Control over their Customer Facing Devices. Forward-looking organizations use Customer Facing Devices for Digital Interactions to elevate customer experience. Moki Total Control empowers organizations to remotely manage, secure, and analyze hardware, operating system, applications and content on Customer Facing Devices. Iconic brands like The Juilliard School, Adidas, Estee Lauder, Columbia Sportswear and the New York City Department of Health trust Moki. Founded in 2012, Moki is trusted by hundreds of customers in over 55 countries.
