1. MOHSSEN AL HASSAN
Beirut, Lebanon/ 00961-3-069868 / mohssenalhassan@gmail.com / DOB: 08/07/83
More than 8 years’ experience in the IT field with manageability knowledge.
OBJECTIVE
To contribute superior project and operations management skills and experience in an IT Service Management
role.
WORK EXPERIENCE
Comprehensive Computing Innovations (CCI), Beirut, Lebanon
Support Implementation Specialist Jan 2016 – Present
• Install and Configure Windows Server 2003, Windows Server 2008, 2008R2 and Windows Server 2012,
2012R2.
• Install and Configure Domain Controller/Active Directory, DNS, DHCP, Terminal Services, and Virtualization
(Microsoft, VMware)
• Install and Configure Microsoft exchange server 2003, 2007, 2010, 2013, 2016 and office365.
• Install and Configure Network Infrastructure: Routers, Switches, Patch cords, Firewalls, Access points...
• Installing servers and performing hardware and software configuration including RAID, Storage (SAN,
NAS, and MSA).
• Install and Configure Clustering, Fiber Channel, zoning, Virtual Connect.
• Backup solutions using latest technologies with Symantec backup exec and Veeam backup.
• Install and Configure Citrix XenApp 6.5, 7.5 and 7.6 with NetScaler.
• Implement, administrate Kaspersky, McAfee and Symantec Antiviruses (Business and Stand-alone).
• Evaluate new hardware & software to meet company & client’s requirements.
• Manage user accounts; file sharing, access permissions & security based.
• Manage Project Plan, documentation.

2. International Computer and Communication Systems (ICC), Beirut, Lebanon
Senior Support Specialist Oct 2008 – Dec 2015
• Manage & Maintain Windows Server 2003, Windows Server 2008, 2008R2 and Windows Server 2012,
2012R2.
• Manage, troubleshoot & edit Domain Controller/Active Directory, DNS, DHCP, Terminal Services, and
Virtualization (Microsoft, VMware)
• Manage, troubleshoot & edit Microsoft exchange server 2003, 2007, 2010 and 2013, office365.
• Manage & troubleshoot the Network Infrastructure: Routers, Switches, Patch cords, Firewalls, Access
points...
• Installing servers and performing hardware and software configuration including RAID, Storage (SAN,
NAS, and MSA)
• Manage & troubleshoot Clustering, Fiber Channel, zoning, Virtual Connect.
• Perform software maintenance including updates & security patches periodically.
• Backup solutions using latest technologies with Symantec backup exec and Veeam backup.
• Manage and troubleshoot Citrix XenApp 6.5, 7.5 and 7.6 with NetScaler.
• Implement, administrate & troubleshoot Kaspersky, McAfee, Bitdefender, and Symantec Antiviruses
(Business and Stand-alone).
• Evaluate new hardware & software to meet company & client’s requirements.
• Manage user accounts; file sharing, access permissions & security based
Telvent /IBI, Lebanon January 2011 –JULY 2013
Team Engineering
• Installing and Configure windows Server and networking
• Active directory management (Users, Computers, Groups)
• Restriction Users by implementing Group Policies
• Assigning user right & access permissions to shared files & folders
• Troubleshoot IP addressing and host configuration.
• DVR / NVR and CCTV configuration and support
• Software and Hardware troubleshooting and problem solving
• Assisting management and maintenance contractors to investigate and correct equipment problems
• Advising management of unusual and significant unscheduled corridor events
• Detecting and monitoring traffic events in the greater Beirut corridors
• Advising the ISF of traffic events warranting emergency assistance
• Monitoring traffic flow, Traffic light management

3. Beirut Mall, Beirut, Lebanon June 2006 – October 2008
IT Manager
• Manage & Maintain Windows XP, Vista, Server 2003.
• Manage, troubleshoot & edit Domain Controller/Active Directory, DNS and DHCP.
• Manage, troubleshoot & edit Microsoft exchange server 2003.
• Manage & troubleshoot the Network Infrastructure: Routers, Switches, Patch cords.
• Installing servers and performing hardware and software configuration including RAID.
• Perform software maintenance including updates & security patches periodically.
• Backup solutions.
• Implement, administrate & troubleshoot Kaspersky.
PROJECTS
CHAMMAS GROUP, Beirut, Lebanon 2012
• IBM DL Server Installation
• Windows Server 2008 R2 +Virtual Machines(hyper-V)
• Installing Exchange 2010, OWA, SQL 2008.
• TMG 2010, EPO 4.5, Backup solution (Veeam backup+ Symantec backup Exec)
• Migration for all PCs.
MAWAD GROUP, Beirut, Lebanon 2012
• HP DL Server Installation
• Windows Server 2008R2 + Virtual machines (Hyper-V).
• Installing Exchange 2010, OWA.
• Active directory.
• EPO 4.5, Symantec backup Exec.
• Migration for all PCs.
BASIC TRADING, Beirut, Lebanon 2013
• HP ML Server installation
• Windows Server 2008 R2
• Active directory
• Kaspersky security center 10
• Migration for all PCs.
• Lead technical team

4. AHFAD UNIVERSITY, Khartoum, Sudan 2013
• Intel Blade Server installation
• Windows Server 2012R2,2008 R2 +Virtual Machines(hyper-V)
• Active Directory
• Installing and Configuring Cluster Role
• Installing Exchange 2013, OWA, SQL 2012.
• Installing Kaspersky Security Center 10, Backup solution (Symantec backup Exec).
• High Availability solution between 2 sites.
• Migration for all PCs.
4M International, Beirut, Lebanon 2013
• HP ML Server installation
• Windows Server 2012 R2
• Migration Active directory
• Migration Dolphin App
• Installing Exchange 2013, OWA, SQL 2012
• Implementation XenApp 7.5
• Implementation HP thin client
• Install and Configure Backup Solution
• Migration for all PCs
• Lead technical team
BioMedic, Beirut, Lebanon 2013
• HP DL Server installation
• Windows Server 2012 R2
• Migration Active directory
• Migration Dolphin App
• Migration Office365
• Implementation XenApp 7.6
• Install and configure NetScaler
• Install and Configure Backup Solution
• Migration for all PCs.
• Lead technical team

5. Lancaster Hotel 2014
• HP Servers and P2000 Storage
• Windows Server 2012R2,2008 R2 +Virtual Machines(hyper-V)
• Installing and Configuring Cluster Role
• High Availability solution
Atlas Telecom, Dubai & Abu Dhabi 2014
• HP Servers and P2000 Storage
• Windows Server 2012R2,2008 R2 +Virtual Machines(hyper-V)
• Active Directory
• Installing and Configuring Cluster Role
• Installing Exchange 2013, OWA, SQL 2012.
• Backup solution (Symantec Appliance 3600 backup Exec 2014)
• Migration for all PCs.
• DFS Migration Between Old server and new server and between Dubai and Abo Dabi
• High Availability solution between 2 sites (Dubai and Abo Dabi)
Lebanon TOPC & TraffiDeskPro 2015
• HP Servers and EVA6400 Storage
• Windows Server 2012R2,2008 R2 +Virtual Machines(hyper-V)
• Active Directory
• Installing and Configuring Cluster Role
• Backup solution (Symantec Appliance 3600 backup Exec 2014)
• Migration for all PCs.
• RDS Remote Desktop Services as VDI Solution
• High Availability solution
• Network Plan
Gifco Beirut 2015
• HP Servers and P2000 Storage
• Windows Server 2012R2,2008 R2 +Virtual Machines(hyper-V)
• Active Directory
• Installing and Configuring Cluster Role
• Backup solution (Symantec Backup Exec)
• Servers Migration
• High Availability solution
• Network Plan

6. OTEC, Beirut 2015
• HP Servers
• Windows Server 2012R2,2008 R2 +Virtual Machines(hyper-V)
• Active Directory
• Installing and Configuring Hyper v replica
• Backup solution (Veeam Backup)
• Servers Migration
• Network Plan
• Install and Configure Citrix as VDI Solution
IDBIRAQ, IRAQ 2015
• Install and Configure Citrix as VDI Solution for IDB IRAQ BANK in all branches (IRAQ and Dubai)
Samsung, Beirut 2015
• Office 365 Migration Project
• Create Office 365 exchange online account on Microsoft Portal
• Initiate Cutover migration using the migration dashboard in the EAC
• Change MX and all records pointing to O365
• Test Mail flow form external and internal
• Remove Exchange Server from the domain
Islamic University of Lebanon, Beirut 2016
• Install and Configure Hardware (servers, Cabinet, barracuda)
• Install and configured OS (windows Server 2012R2)
• Install and configure (Hyper-V)
• Migrate exchange 2003 to exchange 2013
• Migrate Active directory 2003 to 2012R2
• Migrate EPO
• Create High availability on all system use (Microsoft failover cluster, Exchange DAG 2013)
• Network Redundant Plan
• Install and configure Barracuda (spam filter, web filter, load balancer)
General Security Forces (EPASS Project), Beirut 2016
• Install and Configure Hardware (servers, blades, SanSwitches, Cabinet, Storages HP 3par)
• Install and configured OS (Esxi6.0, windows Server 2012R2, Linux red Hate)
• Install and configure (VSphere, Hyper-V)
• Create High availability on all system use (VMware HA, Microsoft failover cluster, SQL always on)

7. • Network Redundant Plan
• Zoning between servers and storages
General Security Forces (SBMS Project borders), Beirut 2016
• Install and Configure Hardware (servers, Cabinet, Storages HP 3par)
• Install and configured OS (Esxi6.0, windows Server 2012R2)
• Install and configure (VSphere, Hyper-V)
• Create High availability on all system use (VMware HA, Microsoft failover cluster, SQL always on)
• Network Redundant Plan
Traffic, Trucks and Vehicles Management Authority(ISF), Beirut 2016
• Install and Configure Hardware (servers, SanSwitches, Cabinet, Storages HP 3par)
• Install and configured OS (windows Server 2012R2)
• Install and configure (Hyper-V)
• Create High availability on all system use (Microsoft failover cluster, SQL always on)
• Network Redundant Plan
• Zoning between servers and storages
Ministry of Public Health (MPOH), Beirut 2016
• Install and Configure Hardware (servers, SanSwitches, Cabinet, Storages HP P2040)
• Install and configured OS (ESXI6.0)
• Install and configure (VSphere)
• Create High availability on all system use (HA)
• Network Redundant Plan
• Zoning between servers and storages
OUT-SOURCING
AUB and AUH, Beirut, Lebanon
Acting Filed Support Engineer, 2 Years 2008
4M International, Beirut, Lebanon
Acting IT Manager, 6 months 2013
Basic Trading, Beirut, Lebanon
Acting as IT Manager, 6 months 2014
BioMedic, Beirut, Lebanon
Acting as IT Manager, 6 months 2014, 2015
EDUCATION
BEIRUT ARAB UNIVERSITY, Beirut, Lebanon
Bachelor of Information System (IS) 2006-2007

8. TECHNICAL SKILLS
RAID Configuration
Virtualization (Hyper-V, VMware, ESXI)
Storage (SAN, NAS, and MSA)
Clustering, Fiber Channel, Virtual Connect
Citrix
McAfee
Symantec
 Microsoft (AD, Exchange, Clustering, Hyper-V, Office365, SCCM, SCVMM, SCOM…)
SPECIALIZED CERTIFICATIONS
HP
• HP Desktop, workstation and Notebooks 2010.
• HP ProLiant ML/DL/SL Servers 2010.
• Rack and Tower Server Solution Support V8
• Servicing HP Blade System Solutions.

9. MICROSOFT
• Configuring and Deploying a Private Cloud with System Center 2012 MCSE
• CONFIGURING AND DEPLOYING A PRIVATE CLOUD WITH SYSTEM CENTER 2012 MCTS
• MONITORING AND OPERATING A PRIVATE CLOUD WITH SYSTEM CENTER 2012 MCTS
• Windows server 2008 MCSA
• MICROSOFT CERTIFIED IT PROFESSIONAL MCITP
• PRO: Windows Server 2008 R2, Virtualization Administrator MCTS
• Windows Server® 2008 Applications Infrastructure, Configuration MCTS
• WINDOWS SERVER® 2008 ACTIVE DIRECTORY, CONFIGURATION MCTS
• WINDOWS SERVER® 2008 NETWORK INFRASTRUCTURE, CONFIGURATION MCTS
• PRO: WINDOWS SERVER 2008, ENTERPRISEADMINISTRATOR MCTS
• WINDOWS SERVER 2008 NETWORK INFRASTRUCTURE, CONFIGURING MCTS
• WINDOWS SERVER 2008 ACTIVE DIRECTORY, CONFIGURING MCTS
• TS: WINDOWS SERVER 2008 APPLICATIONS INFRASTRUCTURE, CONFIGURING MCTS
LANGUAGES
English, French and Arabic
REFERENCES
Available upon request

10. MICROSOFT
• Configuring and Deploying a Private Cloud with System Center 2012 MCSE
• CONFIGURING AND DEPLOYING A PRIVATE CLOUD WITH SYSTEM CENTER 2012 MCTS
• MONITORING AND OPERATING A PRIVATE CLOUD WITH SYSTEM CENTER 2012 MCTS
• Windows server 2008 MCSA
• MICROSOFT CERTIFIED IT PROFESSIONAL MCITP
• PRO: Windows Server 2008 R2, Virtualization Administrator MCTS
• Windows Server® 2008 Applications Infrastructure, Configuration MCTS
• WINDOWS SERVER® 2008 ACTIVE DIRECTORY, CONFIGURATION MCTS
• WINDOWS SERVER® 2008 NETWORK INFRASTRUCTURE, CONFIGURATION MCTS
• PRO: WINDOWS SERVER 2008, ENTERPRISEADMINISTRATOR MCTS
• WINDOWS SERVER 2008 NETWORK INFRASTRUCTURE, CONFIGURING MCTS
• WINDOWS SERVER 2008 ACTIVE DIRECTORY, CONFIGURING MCTS
• TS: WINDOWS SERVER 2008 APPLICATIONS INFRASTRUCTURE, CONFIGURING MCTS
LANGUAGES
English, French and Arabic
REFERENCES
Available upon request