The document summarizes a webinar for a request for proposals from the Massachusetts eHealth Institute regarding a workforce training program for long-term post-acute care and home health care industries in Massachusetts. The webinar covered an introduction, legal considerations, an overview of MeHI and the RFP, the application process, and took questions. The RFP seeks proposals for developing an introductory health IT training curriculum and train-the-trainer program focused on privacy, security, and health IT systems. Applicants must submit proposals outlining their experience, plans for training delivery, budgets, and timelines by November 25th, 2014.

1. Massachusetts eHealth Institute
Workforce Training Program for MA
LTPAC and Home Health Care Industries
Solicitation No. 2015-MeHI-02
Question & Answer Webinar
October 27, 2014

2. 2
Agenda
• Introduction and Legal Considerations
• MeHI Overview
• RFP Overview
• RFP Application Process
• Questions

3. Introduction / Presenters
• Hosts
o Laurance Stuntz, Director, MeHI
o Katie Green, Project Manager, MeHI
o Jennifer Saubermann, Assistant General Counsel
Please hold all questions to the end
[May type them in]
3

4. Legal Considerations

5. Legal Considerations
• The RFP has been posted to the MassTech, MeHI, &
Comm-Buys websites
• To the extent anything stated/presented here is
inconsistent with the RFP, the RFP written documents
govern
• MassTech reserves all rights to amend, modify or
otherwise clarify the RFP & any written answers to
questions presented
5

6. Legal Considerations (cont.)
• Respondents’ responsibility to check MassTech and/or
Comm-Buys websites for addenda/modifications to RFP
• Please review the RFP carefully
o Non-responsive applications will be rejected
6

7. MassTech Overview
• The Massachusetts Technology Collaborative
(MassTech) was established pursuant to Massachusetts
General Laws Chapter 40J. MassTech is an independent
authority of the Commonwealth of Massachusetts.
• MeHI (Massachusetts eHealth Institute) is a non-divisible
component of MassTech. MeHI functions as a business
division of MassTech
7

8. MeHI is the designated
state agency for:
 Coordinating health care
innovation, technology and
competitiveness
 Accelerating the adoption of
health information technologies
 Promoting health IT to improve
the safety, quality and efficiency
of health care in Massachusetts
 Advancing the dissemination of
electronic health records
systems in all health care
provider settings
MBI
MASSACHUSETTS
BROADBAND INSTITUTE
MeHI is a division of the Massachusetts
Technology Collaborative, a public
economic development agency
8
MeHI Overview
THE INNOVATION INSTITUTE
at the MassTech Collaborative
MeHI
MASSACHUSETTS
eHEALTH INSTITUTE
• Tech Hub Collaborative
• Big Data Consortium
• Advanced Manufacturing
Collaborative
• Innovation Index
• Mass Broadband 123
• MassVetsAdvisor
• Interoperable EHR Adoption
• Connected Communities
• Meaningful Use Support
• eHealth Cluster

9. MeHI | Vision, Mission, Goals
9

10. 10
eHealth
Services &
Support
MeHI Initiatives 2014 - 2015
Connected
Communities
eHealth
eQuality
Operations &
Shared Services
eHealth
Cluster
Development
CORE VALUES
Innovation • Insight • Collaboration • Accountability

11. RFP Overview

12. 12
Background
• Ch. 224 of Acts of 2012:
o Requires MeHI to establish “a pilot partnership with community colleges or
vocational technology schools in the commonwealth to support health
information technology curriculum development and workforce development.”
o Established the Health Care Workforce Transformation Fund administered by the
Secretary of the Executive Office of Labor and Workforce Development, from
which funding for the pilot partnership comes
• Meetings with stakeholders, research, and a survey of
needs in the long-term post-acute care (LTPAC) and
home health sectors identified a need for introductory
health IT training for entry-level LTPAC and home health
care workers

13. 13
Approach
Four required components to the training delivered:
• Health IT curriculum module
• Train-the-trainer module
• Delivery of the train-the-trainer module
• Proposal to directly deliver curriculum to employees

14. 14
Health IT Curriculum Module
• Focus on 1-2 health IT training topics:
o Topics based on respondents’ research into industry
needs
o Recommended no more than 8 hours of training
o Topics can include:
 Privacy and Security
 Networking and Health Information Exchange
 Health Management Information Systems

15. 15
Train the Trainer Approach
• Training should include:
o Minimum of five MA-based LTPAC and home health care
agencies
o Trade associations
o MeHI Staff
• May partner with vocational technical school or other
organization

16. 16
Activities Key Deliverables
Health IT Curriculum
Development
• A fully developed and comprehensive health IT curriculum
module focused on direct care workers and administrative
support staff in the LTPAC and home health care industries
Train-the-Trainer Module
Development
• A module directed at training select staff from LTPAC and home
health care agencies, affiliated trade associations, and MeHI in
how to deliver the curriculum
• A plan to recruit and incentivize LTPAC and home health care
agencies to participate in a train-the-trainer pilot program
Delivery of Train-the-Trainer
Module
• Conducting the train-the-trainer pilot program and a report
outlining the pilot program experience and lessons learned
• Recommendations for best methods to disseminate the
curriculum module and on collecting data to analyze the
effectiveness of the program. Respondent must collaborate
with the Massachusetts Community College Executive
Office when creating these recommendations.
Direct Curriculum Delivery
Proposal
• Proposal to deliver curriculum directly to staff at LTPAC and
home health care agencies including: proposed method of
delivery; expected number of people to receive training during
grant period
Deliverables

17. RFP – Application Process and
Evaluation Criteria

18. Timeline Chart
18
Task Date
RFP Posted October 15, 2014
Bidder’s Webinar October 27, 2014 12:00 pm EDT
Final Questions Due November 7, 2014 5:00 pm EST
Final Question & Answer File Posted November 14, 2014 5:00pm EST
Electronic Applications Due
Sent to proposals@masstech.org
November 25, 2014@3:00 p.m. EST
Anticipated Contract Start Date January 5, 2014
Project Completion Date Determined by respondents

19. Application Components
• Application packages must include the following documents:
o Proposal Narrative (8 page limit)
o High Level Work Plan
 Template Provided
o Budget By Task
 Template Provided
o Authorized Applicant’s Signature and Acceptance Form
o Signed Organizational Approval Letter
o Biographical Sketch for Project Director and Key Staff
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20. Evaluation Criteria
• Demonstrated experience in developing and disseminating
curriculum modules
• Prior knowledge and understanding of health IT
• Familiarity with the LTPAC and home health care sector in
Massachusetts
• Proposed number of people who will receive training through both
the train-the-trainer pilot program and direct delivery of the
curriculum
• Quality of the high-level project plan
• Overall budget for the project
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21. RFP – Questions?

22. Questions / Responses
• Questions may be submitted to by e-mail to
proposals@masstech.org
• All questions must be received by 5:00 p.m. on November 7, 2014
o Submission of questions by e-mail strongly encouraged
• Review Q&A File (posted on RFP page) prior to submitting questions
o Further questions/clarification may be added after the webinars
 Notification of updates will not be sent
 Bidder’s have responsibility to check website for updates
• Questions/Responses will be posted by 5:00 p.m. on Nov 14, 2014
o On the MassTech and the Comm-Buys websites
22

23. Workforce Training Program for MA
LTPAC and Home Health Care Industries
Solicitation No. 2015-MeHI-02
Thank you