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Gamifying eBook Publishing


Kit Brown-Hoekstra

Marta Rauch

     @kitcomgenesis
     @martarauch

Intelligent Content 2013
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Audience Poll
         Have you worked on a gamification project?
         Are you an eBook publisher?
         What is one goal you have for this workshop?




Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Our Game Plan:

  • What is gamification?
  • Gamification Framework
  • Group exercise: Gamifying eBook Publishing
  • Resources
  • Awesome prize!                                                                                    Key Takeaway:
                                                                                                      Gamification can boost
                                                                                                      engagement and profits
                                                                                                      for ePublishing!
   Tip! Details are in our slides
        posted on SlideShare:
        http://www.slideshare.net/MartaRauch


Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
What is Gamification?




Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
A simple definition:

                                                              Game techniques
  ..
                                                              …in non-game situations
                                                              …to motivate people and
                                                               drive behavior.




Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Game Techniques Used In Gamification
     Dynamics – motivate behavior
           Scenario, rules, progression

     Mechanics – help achieve goals
           Teams, competitions, rewards, feedback

     Components – track progress
           Quests, points, levels, badges, collections




                                                                                        Badgeville http://badgeville.com/


Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Gamification is Growing Rapidly
     By 2014, over 70% of companies
     will have at least one
                                                                                                            It’s time for
     gamified product
                                                                                                            ePublishing to
                                                                                                            get in the
     By 2015, over 50% will                                                                                 game!
     gamify innovation


     A company that gamifies
     marketing & customer retention
     will be as important as
     eBay, Facebook, or Amazon
      Source: Gartner Press Release Egham, UK, April12, 2011:
      http://www.gartner.com/it/page.jsp?id=1629214

Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
It’s Big Money!
  Market: from $100M in 2011 to over $2.8B in 2016

  Growth: from 155% in 2011 to 197% in 2012

  47% focus on user engagement




  Source: M2: http://www.m2research.com/gamification.htm



Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
It Engages Millennials
    Gen Y have 10,000 hours of gaming by age 21

    The 10,000-Hour Rule – Outliers by Malcolm Gladwell

    Gen Y are 25% of the US workforce
    In 2014, they will be 36%,
    and in 2020, 46%




    “Maximizing Millennials” UNC Kenan-Flagler Business School
                                                                                             Jane McGonigal: Gaming Can Make A Better World
                                                                                             http://www.youtube.com/watch?v=dE1DuBesGYM
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
How Can It Help ePublishing?
    Increase customer engagement
    Motivate participation
    Influence behavior
    Drive adoption, learning, loyalty
    Improve quality of service
    Increase efficiency
    Reduce time, costs
    Drive profits
                                                                                              Bunchball http://www.bunchball.com/products

Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Gamification Framework




Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Gamification Framework




                                             Courtesy Kevin Werbach, For The Win: How Game
                                             Thinking Can Revolutionize Your Business

Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Gamification Framework
   Step #1

    Define
    business
    objectives




Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Gamification Framework
   Step #2

    Describe
    your
    players




Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Gamification Framework
    Step #3
        Delineate
        target
        behaviors




Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Gamification Framework
   Step #4

    Devise
    activity loops




Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Gamification Framework
   Step #5

    Don't
    forget
    the fun




Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Gamification Framework
   Step #6

   Deploy
   appropriate
   tools




Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Gamification Framework

  Define business objectives
  Describe your players
  Delineate target behaviors
  Devise activity loops
  Don't forget the fun
  Deploy appropriate
   tools

  Courtesy Kevin Werbach, For The Win: How Game
  Thinking Can Revolutionize Your Business

Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Resources
             for Learning More




Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Highly Recommended
  Gamification, taught by Kevin Werbach of the Wharton School
  via Coursera: https://www.coursera.org/course/gamification


                                                                                                                     Excellent,
                                                                                                                     online,
                                                                                                                     no cost




Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Selected Resources
  • Kevin Werbach, Dan Hunter: For The Win: How Game Thinking
    Can Revolutionize Your Business
  • Gamification course taught by Kevin Werbach of the Wharton School through Coursera
  • Gartner Press Release, Egham, UK, April12, 2011, M2 Research
  • Gabe Zichermann, Gamification by Design: Implementing Game Mechanics in Web and
    Mobile Apps, Game-Based Marketing: Inspire Customer Loyalty through Rewards,
    Challenges, and Contests, The Gamification Revolution: How Leaders Leverage Game
    Mechanics to Crush the Competition (Coming Soon)
  • Gamification Co: http://www.gamification.co/
  • Gsummit: http://gsummit.com/
  • ThinkingWorlds.com, GameSalad.com
  • Jane McGonigal, Games Can Make A Better World, Reality is Broken
  • Karl Kapp, The Gamification of Learning and Instruction: Game-Based Methods and
    Strategies for Training and Education
  • Cheryl Lockett Zubak, Simulations, Games, & Engaged Learning, STC IDL SIG newsletter
  • Marta Rauch, article on Gamification is Here: Build a Winning Plan
  • Marta Rauch, presentation on Gamification is Here: Build a Winning Plan

Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Key Takeaways

    • Gamification can be an effective business tool
    • Use the Gamification Framework
    • Gamify eBook Publishing to increase
      engagement and motivation
    • Resources                                                                                       Key Takeaway:
                                                                                                      Gamification can
                                                                                                      enhance engagement
     Tip! Details are in our slides                                                                   and profits for
          posted on SlideShare:                                                                       ePublishing!
          http://www.slideshare.net/MartaRauch


Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Prize

             Tweet this!
   For The Win by @kwerb –
   awesome prize! #ICC2013
   @wharton


                                             Excellent
                                             resource!

   For The Win:
   How Game Thinking Can
   Revolutionize Your Business
   by Kevin Werbach, Dan Hunter
   http://wdp.wharton.upenn.edu/books/for-the-win/

Marta Rauch @martarauch   Cindy Church @vizcue   Gail Chappell   "Jumpstart Your Mobile Project"   ICC2013   Copyright 2013.
Kit Brown-Hoekstra
          @kitcomgenesis
          Marta Rauch                                                                                         Connect
          @martarauch                                                                                         with us!

          Marta's upcoming gamification events:
           • STC Summit 2013
           • IEEE IPCC 2013
           • ACM HCII 2013
          Kit: STC Summit 2013
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch,   "Gamifying eBook Publishing" ICC2013 Copyright 2013.

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Gamification of ePublishing by Rauch and Brown-Hoekstra

  • 1. Gamifying eBook Publishing Kit Brown-Hoekstra Marta Rauch @kitcomgenesis @martarauch Intelligent Content 2013 Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 2. Audience Poll Have you worked on a gamification project? Are you an eBook publisher? What is one goal you have for this workshop? Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 3. Our Game Plan: • What is gamification? • Gamification Framework • Group exercise: Gamifying eBook Publishing • Resources • Awesome prize! Key Takeaway: Gamification can boost engagement and profits for ePublishing! Tip! Details are in our slides posted on SlideShare: http://www.slideshare.net/MartaRauch Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 4. What is Gamification? Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 5. A simple definition: Game techniques .. …in non-game situations …to motivate people and drive behavior. Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 6. Game Techniques Used In Gamification  Dynamics – motivate behavior Scenario, rules, progression  Mechanics – help achieve goals Teams, competitions, rewards, feedback  Components – track progress Quests, points, levels, badges, collections Badgeville http://badgeville.com/ Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 7. Gamification is Growing Rapidly By 2014, over 70% of companies will have at least one It’s time for gamified product ePublishing to get in the By 2015, over 50% will game! gamify innovation A company that gamifies marketing & customer retention will be as important as eBay, Facebook, or Amazon Source: Gartner Press Release Egham, UK, April12, 2011: http://www.gartner.com/it/page.jsp?id=1629214 Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 8. It’s Big Money! Market: from $100M in 2011 to over $2.8B in 2016 Growth: from 155% in 2011 to 197% in 2012 47% focus on user engagement Source: M2: http://www.m2research.com/gamification.htm Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 9. It Engages Millennials Gen Y have 10,000 hours of gaming by age 21 The 10,000-Hour Rule – Outliers by Malcolm Gladwell Gen Y are 25% of the US workforce In 2014, they will be 36%, and in 2020, 46% “Maximizing Millennials” UNC Kenan-Flagler Business School Jane McGonigal: Gaming Can Make A Better World http://www.youtube.com/watch?v=dE1DuBesGYM Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 10. How Can It Help ePublishing?  Increase customer engagement  Motivate participation  Influence behavior  Drive adoption, learning, loyalty  Improve quality of service  Increase efficiency  Reduce time, costs  Drive profits Bunchball http://www.bunchball.com/products Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 11. Gamification Framework Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 12. Gamification Framework Courtesy Kevin Werbach, For The Win: How Game Thinking Can Revolutionize Your Business Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 13. Gamification Framework Step #1 Define business objectives Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 14. Gamification Framework Step #2 Describe your players Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 15. Gamification Framework Step #3 Delineate target behaviors Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 16. Gamification Framework Step #4 Devise activity loops Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 17. Gamification Framework Step #5 Don't forget the fun Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 18. Gamification Framework Step #6 Deploy appropriate tools Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 19. Gamification Framework  Define business objectives  Describe your players  Delineate target behaviors  Devise activity loops  Don't forget the fun  Deploy appropriate tools Courtesy Kevin Werbach, For The Win: How Game Thinking Can Revolutionize Your Business Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 20. Resources for Learning More Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 21. Highly Recommended Gamification, taught by Kevin Werbach of the Wharton School via Coursera: https://www.coursera.org/course/gamification Excellent, online, no cost Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 22. Selected Resources • Kevin Werbach, Dan Hunter: For The Win: How Game Thinking Can Revolutionize Your Business • Gamification course taught by Kevin Werbach of the Wharton School through Coursera • Gartner Press Release, Egham, UK, April12, 2011, M2 Research • Gabe Zichermann, Gamification by Design: Implementing Game Mechanics in Web and Mobile Apps, Game-Based Marketing: Inspire Customer Loyalty through Rewards, Challenges, and Contests, The Gamification Revolution: How Leaders Leverage Game Mechanics to Crush the Competition (Coming Soon) • Gamification Co: http://www.gamification.co/ • Gsummit: http://gsummit.com/ • ThinkingWorlds.com, GameSalad.com • Jane McGonigal, Games Can Make A Better World, Reality is Broken • Karl Kapp, The Gamification of Learning and Instruction: Game-Based Methods and Strategies for Training and Education • Cheryl Lockett Zubak, Simulations, Games, & Engaged Learning, STC IDL SIG newsletter • Marta Rauch, article on Gamification is Here: Build a Winning Plan • Marta Rauch, presentation on Gamification is Here: Build a Winning Plan Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 23. Key Takeaways • Gamification can be an effective business tool • Use the Gamification Framework • Gamify eBook Publishing to increase engagement and motivation • Resources Key Takeaway: Gamification can enhance engagement Tip! Details are in our slides and profits for posted on SlideShare: ePublishing! http://www.slideshare.net/MartaRauch Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
  • 24. Prize Tweet this! For The Win by @kwerb – awesome prize! #ICC2013 @wharton Excellent resource! For The Win: How Game Thinking Can Revolutionize Your Business by Kevin Werbach, Dan Hunter http://wdp.wharton.upenn.edu/books/for-the-win/ Marta Rauch @martarauch Cindy Church @vizcue Gail Chappell "Jumpstart Your Mobile Project" ICC2013 Copyright 2013.
  • 25. Kit Brown-Hoekstra @kitcomgenesis Marta Rauch Connect @martarauch with us! Marta's upcoming gamification events: • STC Summit 2013 • IEEE IPCC 2013 • ACM HCII 2013 Kit: STC Summit 2013 Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.