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Updating your
legacy ATS
HR Tech World
Amsterdam
October 2017
Jerome Ternynck
CEO, SmartRecruiters
Hayke Tjemmes
Technical Recruiter, Wehkamp
Introductions
You Are Who You Hire
Hayke Tjemmes
Tech Recruiter,wehkamp
• 10 years Technology and e-Commerce industry
• Technology background
• Passionate about transformation in resourcing
Jerome Ternynck
CEO & Founder, SmartRecruiters
• 17 years Talent Acquisition technology market
• Built and sold ATS company
• Recruitment Background
• Passionate about Hiring Success
Introducing wehkamp
Founded 1952
First phone based shopping channel in 1984
First e-commerce in Netherlands and 100% online by 2008
450,000 visitors and 200,000 transactions a day
30% of Dutch households buy from wehkamp
wehkamp Talent Acquisition
Industry: e-commerce, buyers - niche skills
Employees: 900 employees
Hiring: 60 active roles currently
HQ: Zwolle, Netherlands
Sources: Job boards, LinkedIn, Referrals
Previous ATS: Recruitee
Powering a leading brand
wekamp Talent Acquisition
So why change your existing ATS?
Why Change?
4 Key Reasons for Making the Switch
Struggling with low adoption of
the recruiting process, hard to
gain feedback
Interviewer Engagement Built for EU + Multilingual
Raising concerns around
compliance and wanted to
localise further to aid adoption
Enhanced
IntegrationHad hard time finding a
platform that integrated with an
older messaging system for
scheduling.
Struggling to track how many
hires, source of hire,
conversion and applicant
quality. Lack of reporting to
support TA team
Data-driven recruitment
How did you select the right provider?
Making the selection
Decisive, clear requirements
20.7
Initial Contact
25.7
Discovery Call
26.7
First Demo
31.7
Deep Dive
2.8
Selection/Negotiation
4.8
Contract Signed
Our experience:
• SmartRecruiters were highly responsive
• Best aligned to our requirements
• Very easy to deal with
• Pragmatic negotiation!
Our process:
• Clearly defined requirements
• Long list of 9 vendors
• Shortlist of 4 then down to final 2
• Very competitive process
• 12 days end to end
How did the implementation go?
Rapid Delivery
Agile partnership
4.9
Project Kick Off
12.9
Configuration
26.9
Training
5.10
Go Live
Overview: 4 weeks
• Delivery partner (Talent Collective)
• Pre work concluded
• Agile approach, close co-operation
• Easy content configuration
• Low training requirement
Integrations
• Single Sign On (SSO)
• Interview calendar sync
• Entelo candidate search tool
• LinkedIn Recruiter
• LinkedIn Job posting
August
Pre Work
Next Steps
• New API based careers portal
• ph-creative partner
Post ‘go live’….hows it going?
wehkamp Hiring Success
What benefits do we see already?
• Increased adoption – clear expectations
• Mobile app for managers
• Interview feedback loop – driving up
quality
Great feedback from the business
Improved Integration
• Improved scheduling – reduced time
• Quick and simple
• More seamless, removed black holes
• Full visibility of sources and
conversion
• Built in reporting, relevant and visual
• Focused on quality of hire
Real Actionable
Insights
Compliant and Localised
• Using multi-lingual job adverts
• Enhanced reporting for compliance
• Removed GDPR concerns
What learnings can you share?
Key Learnings:
❑ Gather detailed requirements ahead of the project kick off
❑ Keep to your project plan; tackle IT first!
❑ Keep training simple. Should be a short user guide and
intuitive.
❑ Make sure you purchase an ATS will scale with your
company
❑ Open API and solid integration partners
❑ Take the opportunity to INTEGRATE if at all possible!
❑ but most importantly…. SHOW VALUE and ROI!
Making the Switch
Best Practices & Recommendations
Thanks for listening!
SmartRecruiters – stand 104

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Wehkamp: Update Your Legacy ATS Now

  • 1. Updating your legacy ATS HR Tech World Amsterdam October 2017 Jerome Ternynck CEO, SmartRecruiters Hayke Tjemmes Technical Recruiter, Wehkamp
  • 2. Introductions You Are Who You Hire Hayke Tjemmes Tech Recruiter,wehkamp • 10 years Technology and e-Commerce industry • Technology background • Passionate about transformation in resourcing Jerome Ternynck CEO & Founder, SmartRecruiters • 17 years Talent Acquisition technology market • Built and sold ATS company • Recruitment Background • Passionate about Hiring Success
  • 4. Founded 1952 First phone based shopping channel in 1984 First e-commerce in Netherlands and 100% online by 2008 450,000 visitors and 200,000 transactions a day 30% of Dutch households buy from wehkamp
  • 6. Industry: e-commerce, buyers - niche skills Employees: 900 employees Hiring: 60 active roles currently HQ: Zwolle, Netherlands Sources: Job boards, LinkedIn, Referrals Previous ATS: Recruitee Powering a leading brand wekamp Talent Acquisition
  • 7. So why change your existing ATS?
  • 8. Why Change? 4 Key Reasons for Making the Switch Struggling with low adoption of the recruiting process, hard to gain feedback Interviewer Engagement Built for EU + Multilingual Raising concerns around compliance and wanted to localise further to aid adoption Enhanced IntegrationHad hard time finding a platform that integrated with an older messaging system for scheduling. Struggling to track how many hires, source of hire, conversion and applicant quality. Lack of reporting to support TA team Data-driven recruitment
  • 9. How did you select the right provider?
  • 10. Making the selection Decisive, clear requirements 20.7 Initial Contact 25.7 Discovery Call 26.7 First Demo 31.7 Deep Dive 2.8 Selection/Negotiation 4.8 Contract Signed Our experience: • SmartRecruiters were highly responsive • Best aligned to our requirements • Very easy to deal with • Pragmatic negotiation! Our process: • Clearly defined requirements • Long list of 9 vendors • Shortlist of 4 then down to final 2 • Very competitive process • 12 days end to end
  • 11. How did the implementation go?
  • 12. Rapid Delivery Agile partnership 4.9 Project Kick Off 12.9 Configuration 26.9 Training 5.10 Go Live Overview: 4 weeks • Delivery partner (Talent Collective) • Pre work concluded • Agile approach, close co-operation • Easy content configuration • Low training requirement Integrations • Single Sign On (SSO) • Interview calendar sync • Entelo candidate search tool • LinkedIn Recruiter • LinkedIn Job posting August Pre Work Next Steps • New API based careers portal • ph-creative partner
  • 14. wehkamp Hiring Success What benefits do we see already? • Increased adoption – clear expectations • Mobile app for managers • Interview feedback loop – driving up quality Great feedback from the business Improved Integration • Improved scheduling – reduced time • Quick and simple • More seamless, removed black holes • Full visibility of sources and conversion • Built in reporting, relevant and visual • Focused on quality of hire Real Actionable Insights Compliant and Localised • Using multi-lingual job adverts • Enhanced reporting for compliance • Removed GDPR concerns
  • 15. What learnings can you share?
  • 16. Key Learnings: ❑ Gather detailed requirements ahead of the project kick off ❑ Keep to your project plan; tackle IT first! ❑ Keep training simple. Should be a short user guide and intuitive. ❑ Make sure you purchase an ATS will scale with your company ❑ Open API and solid integration partners ❑ Take the opportunity to INTEGRATE if at all possible! ❑ but most importantly…. SHOW VALUE and ROI! Making the Switch Best Practices & Recommendations

Notas do Editor

  1. Jerome to kick off – talk about this presentation – let Hayke introduce himself…then Jerome tee’s up next slide with a question.
  2. JEROME: Hayke – here in the Netherlands wehkamp is a household name but for our other guests can you give us a little background to your business please?
  3. *****NOTE SLIDE HAS ONE BUILD – 1 CLICK to bring up TEXT***** HAYKE: Founded 1952 by herman wehkamp. Household name in Netherlands as you said Jerome – we cover fashion, household goods etc. etc.
  4. JEROME: A great company and great brand, can you give us a little background to the wehkamp talent acquisition area?
  5. HAYKE slide – talk about split of employees 50/50 Head office vs, logistics supply chain and warehouse
  6. Jerome: interesting mix of high tech skills, warehouse recruitment. Do why did you need to change your current ATS?
  7. ****** 3 clicks to build out the 4 areas ****** HAYKE slide to explain why they needed to change or move from Recruitee
  8. JEROME: a lot of people are stuck on old ATS systems or are concerned about moving or implementing such a system can you give us some insight into your selection process?
  9. JEROME: So getting to contract was easy – what about the hard work of implementing?
  10. ******* 1 CLICK to add the NEXT STEPS and API careers site piece ***** Hayke – to walk through
  11. ****** 3 CLICKS to build up 4 points ****** HAYKE: talk about results so far, great use of mobile app (on screen), great insights, talk about scorecard etc.
  12. JEROME: we are so pleased you are seeing the results already, we love to hear about Hiring Success in our customers, looking back now at the process, what lessons did you learn and what advice do you have for the audience when looking to change an ATS?
  13. HAYKE: walk through share learnings