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BRIDGING THE DIGITAL DIVIDE IN KANSAS CITY
Internet Benefits Low Income Families
 Increased educational success at all levels
 Online jobs search and career development
 Access to social services and health information
 Cost-saving advantages of online shopping
 Search for vehicles and safe, affordable housing
 Connect with family and friends
 Assistance on the path to integration and citizenship
Reasons for Not Getting Online
 #1 is Cost – Biggest expense is a owning a computer.
 #2 is Intimidation – Not knowing how to use the PC and
the Internet. Where do they go to learn these skills?
 #3 is Relevancy – Not knowing what can be done online
and how it applies to their lives.
 #4 is Affordable Service – However, if people have
overcome 1-3 they will find a way to get connected!
Digital Divide in Metro Kansas City
 50% in Kansas City KS don’t have Internet in their homes.
#7 least connected large city in America (2013 US Census)
 80% of households in low income, minority neighborhoods
do not own computers or have static Internet connections
 70% of Kansas City Public Schools students have no Internet
at home. 40% move during the school year.
 78% of low income families reside in multi-family subsidized
housing facilities
Four Pronged Solution
 Inexpensive Refurbished
Computer Equipment
 Digital Life Skills Training
 Free and Affordable
Internet Connectivity
 Public Access PC Labs/
Community Technology
Centers
Computer Reuse vs. Recycling
Where Refurbished
Computers are Going
• Since March 2013, CFG has
produced over 2,000
refurbished computers.
• Most went to neighborhoods
where just 1 in 5 households
owned computers
• $75 desktops, $150 laptops
Free Digital Life Skills Classes
 Email use
 Search engine use
 Health/medical info
 Government services
 Job applications
 Social networking
 Video watch/download
 Online shopping
 Banking online
 Online Learning
Who Did We Reach with Free Classes?
2014: 2,106 students in
244 sessions at ten sites
25% never used a PC
75% over 50 years old
80% minorities
75% income <$20,000 yr.
2/3 women
1/2 child in their homes
Community Technology Centers
Partnership with Kansas
City Kansas Housing
Authority provides 20-seat
public access computer
center open daily with free
classes
Goal: anchor centers
throughout the city
Wireless Connectivity at Public Housing
Wi-Fi mesh
networks bring
free in-home
Internet to 500
families at three
public housing
and Section 8
facilities.
Opportunity of Multi-family Properties
78% of low income
families in multi-family
subsidized housing
Free Internet access for
them is yields the highest
impact
Must include training and
affordable computers

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Michael Liimatta: Connecting for Good (Gigabit City Summit)

  • 1. BRIDGING THE DIGITAL DIVIDE IN KANSAS CITY
  • 2. Internet Benefits Low Income Families  Increased educational success at all levels  Online jobs search and career development  Access to social services and health information  Cost-saving advantages of online shopping  Search for vehicles and safe, affordable housing  Connect with family and friends  Assistance on the path to integration and citizenship
  • 3. Reasons for Not Getting Online  #1 is Cost – Biggest expense is a owning a computer.  #2 is Intimidation – Not knowing how to use the PC and the Internet. Where do they go to learn these skills?  #3 is Relevancy – Not knowing what can be done online and how it applies to their lives.  #4 is Affordable Service – However, if people have overcome 1-3 they will find a way to get connected!
  • 4. Digital Divide in Metro Kansas City  50% in Kansas City KS don’t have Internet in their homes. #7 least connected large city in America (2013 US Census)  80% of households in low income, minority neighborhoods do not own computers or have static Internet connections  70% of Kansas City Public Schools students have no Internet at home. 40% move during the school year.  78% of low income families reside in multi-family subsidized housing facilities
  • 5. Four Pronged Solution  Inexpensive Refurbished Computer Equipment  Digital Life Skills Training  Free and Affordable Internet Connectivity  Public Access PC Labs/ Community Technology Centers
  • 6. Computer Reuse vs. Recycling
  • 7. Where Refurbished Computers are Going • Since March 2013, CFG has produced over 2,000 refurbished computers. • Most went to neighborhoods where just 1 in 5 households owned computers • $75 desktops, $150 laptops
  • 8. Free Digital Life Skills Classes  Email use  Search engine use  Health/medical info  Government services  Job applications  Social networking  Video watch/download  Online shopping  Banking online  Online Learning
  • 9. Who Did We Reach with Free Classes? 2014: 2,106 students in 244 sessions at ten sites 25% never used a PC 75% over 50 years old 80% minorities 75% income <$20,000 yr. 2/3 women 1/2 child in their homes
  • 10. Community Technology Centers Partnership with Kansas City Kansas Housing Authority provides 20-seat public access computer center open daily with free classes Goal: anchor centers throughout the city
  • 11. Wireless Connectivity at Public Housing Wi-Fi mesh networks bring free in-home Internet to 500 families at three public housing and Section 8 facilities.
  • 12. Opportunity of Multi-family Properties 78% of low income families in multi-family subsidized housing Free Internet access for them is yields the highest impact Must include training and affordable computers