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Assertiveness  and  Conflict Management:  Background and Techniques H ow to be assertive and manage conflict on the HCHC campus. Athina-Eleni G. Mavroudhis, M.S .
Introduction ,[object Object],[object Object],[object Object]
Asserting Yourself ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lacking Assertiveness ,[object Object],[object Object],[object Object],[object Object],[object Object]
Mistaken Traditional Assumptions ,[object Object],[object Object],[object Object],[object Object],[object Object]
What can I do to become more assertive?   ,[object Object],[object Object]
Assertiveness Training ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Assertiveness Training Examples ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Assertiveness Training (AT) Process ,[object Object],[object Object],[object Object],[object Object],[object Object]
1) Aggressive Style ,[object Object],[object Object],[object Object]
2) Passive Style ,[object Object],[object Object],[object Object]
3) Assertive Style ,[object Object],[object Object],[object Object],[object Object],[object Object]
Learning to be Assertive ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
1. Developing Nonverbal Assertive Behaviors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2. Recognizing and Exercising Your Basic Rights ,[object Object],[object Object],[object Object]
3. Becoming Aware of Your Own Unique Feelings, Needs, and Wants ,[object Object],[object Object],[object Object],[object Object],[object Object]
4. Practicing Assertive Responses ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4. Practicing Assertive Responses continued… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
5.   Assertiveness on the Spot ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
6. Learning to Say NO ,[object Object],[object Object],[object Object],[object Object],[object Object]
6.  Learning to Say No continued... ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conflict Management ,[object Object],[object Object],[object Object],[object Object]
Ways to Manage Conflict ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ways to Manage Conflict continued… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The End ,[object Object],[object Object]

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Conflict management

  • 1. Assertiveness and Conflict Management: Background and Techniques H ow to be assertive and manage conflict on the HCHC campus. Athina-Eleni G. Mavroudhis, M.S .
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