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What can traffic inteach you aboutqueuingtheory Håkan Forss - hakan.forss@avegagroup.se - @hakanforss
Håkan Forss Lean/Agile Coach Håkan Forss - hakan.forss@avegagroup.se - @hakanforss
Little’s Law Work-in-Process Throughput Cycle Time =
Little’s Law 12 12 / min 1 min =
Little’s Law 6 12 / min 0,5 min=
Little’s Law 24 12 / min 2 min =
20 sec 40 sec With less Work-In-Process Shorter cycle time Better time to market Faster feedback Makes problems visible faster Are we working on the right things
TheoryofConstraints
5
Don’t allow inertia to cause a system constraint.
Capacity = 4 Capacity = 6 Capacity = 6 Throughput = 4 You can never go faster than your bottleneck The capacity at the bottleneck will dictate the capacity of the complete process
Capacity = 4 Capacity >= 4 Capacity = 6 Throughput = 4 You can never go faster than your bottleneck As long as capacity in front of the bottleneck is equal to or grater than the bottleneck you will go as fast as your bottleneck Full use of a higher capacity in front of the bottleneck will make cycle time go up
Capacity = 4 Capacity = 6 Capacity >= 4 Throughput = 4 You can never go faster than your bottleneck As long as capacity is equal to or greater after the bottleneck you will go as fast as your bottleneck Higher capacity after the bottleneck than at the bottleneck will not improve throughput over time
Don’t allow inertia to cause a system constraint.
Bottleneck at the end of the process Work is backing up Slowing down the process Cycle times goes up
Bottleneck at the beginning/middle of the process  Work is drying up at the end of the processmaking workers idle
?
Non-instant availability resource Looks like a bottleneck
Non-instant availability resource A resource that is not available all the time Has required capacity but is not instantly available
Don’t allow inertia to cause a system constraint.
Exploit  your bottleneck Bottlenecks should only work on bottleneck activities Do whatever you can to make your bottleneck 100% utilized  Try your hardest to avoid problems at you bottleneck  Time lost at the bottleneck is time forever lost for the process
Don’t allow inertia to cause a system constraint.
Subordinate to your bottleneck Do what you can to always have work for the bottleneck Do what you can to avoid passing defects on to the bottleneck Sub optimal performance for non bottlenecks can be accepted
Subordinate to your bottleneck Try to use you over capacity to alleviate the bottleneck of non bottleneck work Sub optimal performance for non bottlenecks can be accepted
Don’t allow inertia to cause a system constraint.
Elevate your bottleneck Expand the capacity at the bottleneck Expensive as it usually will use bottleneck resources
Don’t allow inertia to cause a system constraint.
Don’t allow inertia to cause a system constraint.
Balance demand to flow
Wishful thinking Capacity = 4 Demand = 6 Balance demand to flow Capacity at the bottleneck will dictate the capacity of the process Balance your demand to a continuous flow through the bottleneck Higher demand than capacity will increase cycle time
Onlyonevehicleevery green period
Balance demand to flow An even flow can stabilize the process  Low work-in-progress Keeps cycle time down  Makes bottlenecks visible faster
Slow down to go faster  Slowing down can stabilize the process flow A stable process can go faster
Håkan Forss Mail: hakan.forss@avegagroup.se Twitter: @hakanforss Blog: http://hakanforss.wordpress.com/
Recommended reading Håkan Forss - hakan.forss@avegagroup.se - @hakanforss

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What can traffic in stockholm teach you about queuing theory - Lean Kanban Central Europe 2011

  • 1. What can traffic inteach you aboutqueuingtheory Håkan Forss - hakan.forss@avegagroup.se - @hakanforss
  • 2. Håkan Forss Lean/Agile Coach Håkan Forss - hakan.forss@avegagroup.se - @hakanforss
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. Little’s Law Work-in-Process Throughput Cycle Time =
  • 8. Little’s Law 12 12 / min 1 min =
  • 9. Little’s Law 6 12 / min 0,5 min=
  • 10. Little’s Law 24 12 / min 2 min =
  • 11. 20 sec 40 sec With less Work-In-Process Shorter cycle time Better time to market Faster feedback Makes problems visible faster Are we working on the right things
  • 13.
  • 14.
  • 15. 5
  • 16. Don’t allow inertia to cause a system constraint.
  • 17.
  • 18.
  • 19. Capacity = 4 Capacity = 6 Capacity = 6 Throughput = 4 You can never go faster than your bottleneck The capacity at the bottleneck will dictate the capacity of the complete process
  • 20. Capacity = 4 Capacity >= 4 Capacity = 6 Throughput = 4 You can never go faster than your bottleneck As long as capacity in front of the bottleneck is equal to or grater than the bottleneck you will go as fast as your bottleneck Full use of a higher capacity in front of the bottleneck will make cycle time go up
  • 21. Capacity = 4 Capacity = 6 Capacity >= 4 Throughput = 4 You can never go faster than your bottleneck As long as capacity is equal to or greater after the bottleneck you will go as fast as your bottleneck Higher capacity after the bottleneck than at the bottleneck will not improve throughput over time
  • 22. Don’t allow inertia to cause a system constraint.
  • 23.
  • 24.
  • 25.
  • 26. Bottleneck at the end of the process Work is backing up Slowing down the process Cycle times goes up
  • 27.
  • 28. Bottleneck at the beginning/middle of the process Work is drying up at the end of the processmaking workers idle
  • 29.
  • 30.
  • 31. ?
  • 32.
  • 33. Non-instant availability resource Looks like a bottleneck
  • 34. Non-instant availability resource A resource that is not available all the time Has required capacity but is not instantly available
  • 35.
  • 36.
  • 37. Don’t allow inertia to cause a system constraint.
  • 38. Exploit your bottleneck Bottlenecks should only work on bottleneck activities Do whatever you can to make your bottleneck 100% utilized Try your hardest to avoid problems at you bottleneck Time lost at the bottleneck is time forever lost for the process
  • 39. Don’t allow inertia to cause a system constraint.
  • 40.
  • 41. Subordinate to your bottleneck Do what you can to always have work for the bottleneck Do what you can to avoid passing defects on to the bottleneck Sub optimal performance for non bottlenecks can be accepted
  • 42. Subordinate to your bottleneck Try to use you over capacity to alleviate the bottleneck of non bottleneck work Sub optimal performance for non bottlenecks can be accepted
  • 43. Don’t allow inertia to cause a system constraint.
  • 44.
  • 45. Elevate your bottleneck Expand the capacity at the bottleneck Expensive as it usually will use bottleneck resources
  • 46. Don’t allow inertia to cause a system constraint.
  • 47.
  • 48. Don’t allow inertia to cause a system constraint.
  • 50. Wishful thinking Capacity = 4 Demand = 6 Balance demand to flow Capacity at the bottleneck will dictate the capacity of the process Balance your demand to a continuous flow through the bottleneck Higher demand than capacity will increase cycle time
  • 52. Balance demand to flow An even flow can stabilize the process Low work-in-progress Keeps cycle time down Makes bottlenecks visible faster
  • 53.
  • 54. Slow down to go faster Slowing down can stabilize the process flow A stable process can go faster
  • 55.
  • 56.
  • 57. Håkan Forss Mail: hakan.forss@avegagroup.se Twitter: @hakanforss Blog: http://hakanforss.wordpress.com/
  • 58. Recommended reading Håkan Forss - hakan.forss@avegagroup.se - @hakanforss

Notas do Editor

  1. Every process has at least oneOne is always a number oneWhen you break it number two will take it’s place
  2. Identify the constraint
  3. Very busy, all the timeWork piles up in front of themPeople downstream idle
  4. There are two different types of bottlenecks: - Capacity contraint resource - a resource limited by capacity, like a bottle - non instantly available resource - a resource that is not available all the time
  5. There are two different types of bottlenecks: - Capacity contraint resource - a resource limited by capacity, like a bottle - non instantly available resource - a resource that is not available all the time
  6. Exploit the constraint
  7. No task switchingNo idle timeOnly work on highest priority itemsOnly value-adding workNo wasted effortBest working conditions.
  8. Subordinate to the constraint
  9. Only high quality inputDon’twastevaluecreated by bottleneckDrum-buffer-ropeSubordinates need slackShare work.
  10. Training and toolsCoaching and mentoringTeam retrospectivesIndividual improvementWorkspaceimprovementProcess improvementPairingMore resources