Asset Management Journey to Excellence

Asset Management : A Corporate
Journey
June 2015

knowledge + skills + behaviour
The Challenges………….

Global Standardisation………….

Vision and Leadership..……….

Global Standardisation………….
A Team…..
A Plan…….

Step 1:
Technical
Service
Provider
Establishing and
Enabling Process
Sustainable
Methodology design
Communications and
engagement programme
Demonstrate delivery
Step 2:
Asset
Steward
Step 3:
Asset
Manager
Establishing Competency
and expertise
Global roll out
Communications and
Continuous Improvement
Consolidating Capability
Market position –
Competitive advantage
Communications and
Target Excellence
Establish an Ambition

<<Recognise the importance of Asset Management to your
Organisational Strategy>>

Make it Scalable………

Organisation Maturity………….

Organisational Maturity

Asset Management Journey
Delivering to
Achieving
Performance to Target
Excellence
Awareness
Step 4 & Step 5
Step 2 & Step 3:
Step 1:
Optimum whole life asset
cost
• Using knowledge, capability and
process approach to establish
long term maintenance and
investment schedules .
Improved operational
efficiency
• through workflow process
management.
Better decision making
• Selecting the right maintenance
regime
• Prioritising capital expenditure to
maximise value of investment;
• Using process to define data.

Workforce Capability………….

Workforce Capability
?
Perception Reality

Global Market Maturity………….

Global Market Maturity

AMS Premium
Asset Management Services: Deployment methodologies
Client Maturity
Time
AMS Standard
AMS
Spot / Maximo
G1
G2
G3
Change: Client
buys results
Improve: Client
buy expertise
Out-task: Client
buy capabilities

AMS – Knowledge Transfer

Benefit Expectation………….

Benefit Expectation

AMS structure follows standard management system
Asset Management
Policy
Asset Management
Strategies and Plan
Asset Management
Enablers and
Controls
Implementation of
Asset Management
plan
Performance
assessment and
improvement
Management
review
Driving changes
through planning
- client requirements
- Sodexo requirements
- needs of assets
Managing risk
Using feedback
- condition &
performance
- failures investigations
Put day-to-day
activities under
control
TCO
Performance
Risk

Why AMS
Asset life cycle management
 Best worldwide practices and guidance regarding actions and decisions made at each step in the
asset life cycle
 Reduce total cost of ownership
 Identifying opportunities across the life cycle of an asset and juggling competing objectives, such
as controlling costs and risk while maximizing performance and sustainability
Standardisation
 Sodexo Way for technical services and asset management
 Faster mobilisation and start-up in new countries
Increase efficiency and reliablity
 Worldwide known, structured and user friendly CMMS tool (Maximo)
 Improve the reliability, maintainability and life expectancy of an asset
 Help clients make their physical infrastructures smarter
 Improving operations by increasing efficiencies
 Sodexo Global Maximo Solution gives access to a global set of data allowing benchmarking
assets management effectiveness.
Driving Revenues and Profits!
Differentiation and Standardization
New Business and Client Retention
27 –

Making the Change Sustainable………….

Influencing People and Behaviours
The first aim was to win the hearts and minds of our staff.
The second was to give them the competence and confidence to make
the best use of “The Sodexo Way”.

The Importance of Knowledge Transfer………….

Globally Accessible………….

T1 Strategy, investment and planning
T2 Change management
T3 Risk
T4 Continual improvement
T5 Asset performance management
• S1 = Awareness;
• S2 = Risk Management;
• S3 = Change Management;
• S4 = Continual Improvement;
• S5 = RCA;
• S6 = FMECA;
• S7 = RCM;
• S8 = CBM Techniques;
• S9 = Asset Performance
Management;
• S10 = Benefits of Asset Management
• S11 = Effective Asset Management
Strategies and Plans;
• S12 = Building an Asset Management
Organisation;
• S13 = Implementation of Asset
Management Plans;
• S14 = Assessing Risk in AM;
• S15 = Assessing and monitoring
Performance;
• S16 = The AMF;
• S17 = Developing Asset Management
Strategies and Objectives;
• S18 = Investment Planning
Making Change
Sustainable – Relevant
Learning

Sodexo Training Methodology

Deploy the Learning Relevant to Strategy…..
Raise awareness
Increase the awareness of
employees on the AMS
offers so they can speak
confidently to external and
internal audience.
Develop capability
and market reputation
Demonstrate our capability
as one of the leaders in
Asset Management by
• having our key technical
staffs accredited by the
Institution of Asset
Management
• Giving our staff the best -
in-class training program
Sustainable
Capability
Development
Achieve sustainable
implementation of the AMS
by addressing the skill
gaps through training and
development program.

Success Individually………….

Corporate Success………….

Corporate Success………….The Results
 10% average improvement in control of day-to-day activities and business effectiveness
 •20% reduced failure rates
 •Estimated 40% reduction in risk-related costs
 •Able to demonstrate 100% compliance with regulatory requirements
 •Greater staff motivation: standardisation facilitates greater mobility & encourages sharing of
insights & innovations
 Reduced staff attrition – 1% improvement in engagement scores represents 800 staff in the
Technical community
 •Bottom line: improved reputation, cultural unity and realised business opportunities, estimated at
€1.2 Billion
 •Winners of 2014 IAM Outstanding Achievements Award

Asset Management Journey to Excellence

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Editor's Notes