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Greg Karolchik
2219 W Los Arboles Pl, Chandler, AZ 85224
(480)238-2251
gjkarolc@gmail.com
SUMMARY
More than 12 years of experience in computer hardware and software troubleshooting and repair
COMPUTER SKILLS
 Prof icient in Microsoft Office 2010
 Landesk Service Desk and Management suite
 McAf ee Security Suite
 Active Directory
 Experienced in using multiple software tools to diagnose software and network issues
EXPERIENCE
Com puter Support Technician June 2005 - Present
City of Chandler,AZ
 Troubleshooting and repair of computer hardware and software issues
 Maintaining and tracking inventory
 Provide customer service remotely via phone and onsite
Com puter Support Technician June 2002 – January 2004
Kearn Kreations
 Contracted out to Wells Fargo Home Mortgage to troubleshoot hardware and software issues
 Set up new systems for staff and migrated data from old systems
 Set up f ile sharing for multiple offices to enable sharing of local databases between staff
 Assisted in the Windows 95 to Windows XP migration to ensure smooth migration of data
Software Technician January 2001 – July 2001
Intel Corporation
 Testing of Intel raid driver on multiple operating systems and server equipment
 Maintained detailed logs of testing and worked closely with developers in resolving issues
 Responsible for ordering hardware and software utilized in testing
M anufacturing Technician - Equipment January 2000 – January 2001
Intel Corporation
 Sole technician on day shift, maintaining over eighty Pentium 4 and Itanium testers
 Repaired equipment and maintained work environment according to Intel specifications
 Worked closely with process engineers and equipment operators to ensure production flow
EDUCATION
De Vr y Institute 1995-1996
North Brunswick, NJ
 Certif icate of Completion - Electronics Technician Program

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Resume - Greg Karolchik

  • 1. Greg Karolchik 2219 W Los Arboles Pl, Chandler, AZ 85224 (480)238-2251 gjkarolc@gmail.com SUMMARY More than 12 years of experience in computer hardware and software troubleshooting and repair COMPUTER SKILLS  Prof icient in Microsoft Office 2010  Landesk Service Desk and Management suite  McAf ee Security Suite  Active Directory  Experienced in using multiple software tools to diagnose software and network issues EXPERIENCE Com puter Support Technician June 2005 - Present City of Chandler,AZ  Troubleshooting and repair of computer hardware and software issues  Maintaining and tracking inventory  Provide customer service remotely via phone and onsite Com puter Support Technician June 2002 – January 2004 Kearn Kreations  Contracted out to Wells Fargo Home Mortgage to troubleshoot hardware and software issues  Set up new systems for staff and migrated data from old systems  Set up f ile sharing for multiple offices to enable sharing of local databases between staff  Assisted in the Windows 95 to Windows XP migration to ensure smooth migration of data Software Technician January 2001 – July 2001 Intel Corporation  Testing of Intel raid driver on multiple operating systems and server equipment  Maintained detailed logs of testing and worked closely with developers in resolving issues  Responsible for ordering hardware and software utilized in testing M anufacturing Technician - Equipment January 2000 – January 2001 Intel Corporation  Sole technician on day shift, maintaining over eighty Pentium 4 and Itanium testers  Repaired equipment and maintained work environment according to Intel specifications  Worked closely with process engineers and equipment operators to ensure production flow EDUCATION De Vr y Institute 1995-1996 North Brunswick, NJ  Certif icate of Completion - Electronics Technician Program