⚡ Empower your sales & marketing with integrating CTI telephony system with Salesforce CRM in 15 minutes.  Introducing our newest, powerful plugin for Salesforce Sales and Service cloud. Take advantage of combining the best CRM with the best CTI solutions on the market. Focus Click2Dial is a dedicated CTI plugin for Salesforce users. It connects Salesforce and Focus Contact Center together and enables you to: - make phone calls directly from Salesforce records by one, simple click - log in, record and report detailed data from phone interactions directly into Salesforce records - reduce the costs of communication by connection with FCC - improve Marketing and Sales consultants effectiveness by automating routine tasks. Request free demo: pr@focustelecom.pl

1. CRM & CTI
Integration of Phone System with Salesforce

2. Focus Telecom Polska is a telecommunication operator
and software provider.
We are a producer and an international vendor of cloud contact
center business solutions and omnichannel communication platform.
We have already helped over 3000 businesses to provide exceptional
customer service and engagement.
Who are we?

3. ➔ Comprehensive solutions
➔ Seamless integration
➔ Security
➔ Experience of multiple effective deployments like:
Why us?

4. CTI
Click2Dial is a connector which seamlessly integrates Salesforce
with a telecommunication network.
What is it?
CRM Click2Dial

5. For whom?
Marketing
SalesCustomer
Service
Click2Dial
Click2Dial is a solution suitable for businesses regardless of their size
and sector.

6. Benefits for users
Effectiveness
Monitoring
& Reporting
Excellent
Service
Savings

7. C2D Salesforce Connector
Outbound
➔ Click to dial directly
from Salesforce
➔ Automated call logging
➔ Advanced call reporting
Inbound
➔ Receiving incoming calls
➔ Automated call logging
➔ Advanced call reporting

8. Effective Service & Sales

9. Recordings

10. Monitoring & Reporting

11. Additional benefits
One working environment for Sales & Customer Support
GDPR compliant solution
Dedicated Customer Care & Helpdesk
Process automation
Customer retention improvement

12. Stay connected!
Integration of Phone System with Salesforce

13. THANK YOU,
LET’S STAY IN TOUCH!
Bogdan Wiesiołek
Director of International Sales
Focus Telecom Polska // CTI-salesforce.focustelecom.eu
+48 538 894 216
pr@focustelecom.pl
Focus Telecom Polska Sp. z o.o.
ul. Ostrobramska 101a, 04-041 Warszawa
www.focustelecom.pl