Blowin' in the Wind of Caste_ Bob Dylan's Song as a Catalyst for Social Justi...
Template: Empathy Map and Problem Statement
1. Problem statement
Stakeholder
NEEDS A WAY TO
(describe person using empathetic language) (needs are VERBS)
DO
SAY
THINK
FEEL
BECAUSE
InsightNeed
STAKEHOLDER
Insights
Design Thinking Action Lab 2013