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© 2017
20 CONTINUOUS LEARNING
INITIATIVES FOR AGILE TEAMS
ENDER YÜKSEL, PHD
SENIOR SCRUM MASTER, SIMCORP
© 2017
GREETINGS
2
Ender Yüksel, PhD
Sr. Scrum Master, SimCorp
Proud member of the first
generation of Scrum Masters in
SimCorp, contributing to the scaled
agile transformation of the product division.
Serving cross-functional, cross-located, multi-national,
and polyglot agile software development teams.
• If you haven’t ALREADY done so,
• Introduce yourself to the people sitting next to you
2
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx3
GREETINGS FROM SIMCORP!
Following slides, courtesy of Malene Krohn.
© 2017
FROM BECOMING
TO BEING AGILE
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx
KEY DECISIONS TWENTY YEARS AGO
THE EVERGREEN SYSTEM
ALWAYS FULLY
INTEGRATED
EVERY YEAR
2
YEARLY RELEASES
NO CUSTOMER
MORE THAN
2
RELEASES
BEHIND
MORE THAN
20%
OF REVENUE
INVESTED IN R&D
NO CUSTOMER WITHOUT
MAINTENANCE
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx
ANOTHER KEY DECISION
SIMCORP GOES AGILE
GLOBAL
EVERGREEN
ACCOUNTABLEINTEGRATED
AGILE
AGILE
AGILE
AGILE
AGILE
AGILE
© 2017
TOO MUCH
FACTORY
OUR ROADBLOCKS
(SOME OF THEM)
COMPLEXITY IN
OUR
PROCESSES AND
TOOLS
INCREASING
CHANGE
RESISTANCE
MISSING
REQUIREMENTS
AS BOTTLENECK
© 2017
Faster Time
to Market
THE
DESTINATION
Higher
Quality
More Value
Higher
Employee
Satisfaction
© 2017© 2017
THANK YOU!
NOW, LET’S GET TO KNOW EACH OTHER BETTER
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx11
SURVEY
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx12
START WITH WHY
• Why do that? What’s the purpose?
• How do you do what you do?
• What on earth do you do?
Kudos to Simon Sinek for the concept, though I distorted it a little bit.
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx13
WHY
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx14
WHY
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx15
WHY
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx16
HOW
Promote a culture of continuous learning,
in which leaders encourage employees team members to
take time for professional development,
provide resources (equipment, materials, opportunities, etc.) for them
and lead by example
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx17
WHAT
• Just a little bit patience…
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx18
WHAT TO EXPECT FROM THIS TALK?
• Something new
• Some takeaway for you
• Inspiration
• Real life experience
• Kudos to Joanne Perold
Warning
• Agile is all about learning (and adapting to
new learnings), however the learnings in
iterations, reviews/retrospectives,
inspect&adapt sessions are NOT our topic
today
• Continuous Learning is NOT a buzzword
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx19
WHAT I EXPECT
• Co-creating knowledge
• Ensuring two-ways knowledge sharing
• Brutally honest feedback (bonus if you can also formulate constructively)
• So that I can reduce my blind spot in the Johari Window
• Being able to inspire you so that it is worth your time and effort
• Number of participants x Duration of the presentation = Number of hours that is at stake
Last but not least, have fun and enjoy the good company!
Image credits: http://communicationtheory.org
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx20
ICEBREAKER STORY
Story of Zog, the keenest dragon in the school!
Zog by Julia Donaldson and Axel Scheffler, Alison Green Books. Many thanks to Efe (5) and Deren (2) for lending me their beloved book.
by Julia Donaldson and Axel Scheffler
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx21
Zog by Julia Donaldson and Axel Scheffler, Alison Green Books. Many thanks to Efe (5) and Deren (2) for lending me their beloved book.
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx22
Zog by Julia Donaldson and Axel Scheffler, Alison Green Books. Many thanks to Efe (5) and Deren (2) for lending me their beloved book.
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx23
Zog by Julia Donaldson and Axel Scheffler, Alison Green Books. Many thanks to Efe (5) and Deren (2) for lending me their beloved book.
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx24
Zog by Julia Donaldson and Axel Scheffler, Alison Green Books. Many thanks to Efe (5) and Deren (2) for lending me their beloved book.
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx25
• Let’s not spoil the whole story
•So, what do we learn from Zog, so far?
•Discuss in Pairs Pro tip: Ever wondered why facilitators often ask you to discuss in
pairs?
- Divide&Conquer: More people can express their opinions
- Fairness: Not only the loud ones be heard, but also the
silent ones
- Energizing: Some action is needed every 15-20 minutes
- Increased focus
- Not but not least, make time for the facilitator
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx26
HERE COMES THE LIST
THAT YOU HAVE BEEN WAITING FOR
But let’s create/improve the
knowledge together, and learn
from each other
Note: For convenience I tried to group the list,
please speak up if it confuses you or if you think
that the grouping can be improved
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx27
1. READING GROUP
READING
• Have a goal
• For instance, We want to learn scaled agile, agile at scale, nexus, less, spotify model, etc.
• Focus on short but essential reads
• Articles, manifestos, Henrik Kniberg style books
• Send the reading material in advance, and ask for some prep (not only reading, but also the parts that
were most interesting)
Do you have alternative
ways, suggestions,
tips, tricks? We would
really like to hear!
Example: Agile Reading Group (Kudos to Poul Mejlsted for leading the efforts)
• Before the agile transformation (December 2015 – August 2016)
• Small but very interested and motivated audience (mostly devs and tech writers)
• Meeting every second week, for one hour
• Materials: videos from conference talks (wait for #9), book excerpts, wiki articles, assessment tests, online
resources, short books, white papers
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx28
2. BOOK & COFFEE CLUB
READING
• Prescribed by SAFe
• Extended coffee breaks
• Topics that the team is trying to master
• Example: Book & Coffee Club (June 2017 – ongoing)
• Small but very interested audience (members of two scrum teams)
• No video conference, computers allowed (thus not straightforward for cross-located teams)
• Once per iteration (every second week), for half an hour
• Materials: Primarily books, sometimes books supported by articles.
• It helps a lot to form a library in advance.
• Also, helps to have a cosy crner with comfy couches and a decent espresso machine
• Prepare excerpts from books.
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx29
Another example, from
Rasmus Christian Kaae
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx30
3. SHARING GOOD READS
READING
• Share the good reads on
• Yammer
• Slack
• (Good old) Email
• Twitter, Facebook, Instagram, LinkedIn
• GoodReads.com
- Also helps you broadcast what you
are reading these days
• Print excerpts and leave it close to
the espresso machine
• Some places to look for good reads
• HBR, Medium, Inc., Mashable,
TechCrunch
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx31
GUT CHECK
I am so fond of reading and,
I have done and have been doing
all the initiatives you just mentioned.
Likert Scale image credit: surveygizmo.com
Gut Check idea credit: Dean Leffingwell, SAFe Summit 2017
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx32
4. TEAM INSIDE-OUT
KNOWLEDGE SHARING
• Suggested by SAFe
• A team member (or shared ones such as architect, ux) preps a
presentation or flip-chart
• It can also be an external presenter, no need to be religious on ”inside-
out”
• E.g. ”we will soon start using ATDD, and Kim has experience with it”
• Example: Team Inside-Out (June 2017 – ongoing)
• Small but very interested audience (members of two scrum teams)
• Once per iteration (every second week), for an hour
• Video conference for cross-located teams, and recording the session for the ones who missed
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx33
5. EXPERIENCE FROM OTHER TEAMS/COMPANIES
KNOWLEDGE SHARING
• New members joining,
from other
teams/departments or
even their companies
• Members went on
rotation, or lent out to
other teams
• Learn about other
framworks, practices
• Giving a hand to other
teams is not only being
kind and helpful, but
also new learnings
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx34
6. COMMUNITIES OF PRACTICE
KNOWLEDGE SHARING
• Suggested by SAFe: http://www.scaledagileframework.com/communities-of-practice/
• Self-organizing groups that discuss best-practices, new topics, etc.
• Wenger, McDermott, and Snyder provided the core ideas for the theory of CoPs in 2002. Here is how
they define it:
- A group of people who share a concern, a set of problems, or a passion about a topic, and who deepen
their knowledge and expertise in this area by interacting on an ongoing basis
• And here are some characteristics:
- Proper agenda, decision making authority, open community, suitable rhythm, passionate leader
• Examples
- Profession (role-specific) CoPs: SM, RTE, PO/PM, TEST
- Specialty CoPs: Telemetry, Static Code Analysis, Functional Language Developers, User Experience
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx35
7. BROWN BAG SESSIONS
KNOWLEDGE SHARING
• I classified as Knowledge Sharing, but most often it can be a
way of Internal Training
• Traditional way, have a presenter/speaker
• Try Video Brown Bag Sessions (and everyone in the room can
have lunch)
• Don’t forget to air out the meeting room afterwards!
• Example
- We watched Mike Cohn’s video trainings in a series of video brown bag sessions, with the members of our
agile release train
- Although anyone could watch it on their own, a significant proportion of the colleagues showed up
- it is a win-win, especially when the calendars are tight
- Don’t forget to leave room for fruitful discussions in the end
Image credits: http://www.rirealtors.org
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx36
GUT CHECK
Knowledge sharing
is part of our culture at work
we do it by many ways
Likert Scale image credit: surveygizmo.com
Gut Check idea credit: Dean Leffingwell, SAFe Summit 2017
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx37
8. MEETUPS
MEETING THE COMMUNITY
• Talking about Meetups in a Meetup
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx38
9. CONFERENCES
MEETING THE COMMUNITY
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx39
10. THOUGHT LEADERS
MEETING THE COMMUNITY
…
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx40
GUT CHECK
You took the time to come here and listen to this talk,
network with peers, and expect to learn something new.
Of course you deserve a 5 in this one!
Likert Scale image credit: surveygizmo.com
Gut Check idea credit: Dean Leffingwell, SAFe Summit 2017
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx41
11. INTERNAL TRAINING
TRAINING
• Courses
• On-the-job training
• Mentoring / Coaching
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx42
12. EXTERNAL TRAINING
TRAINING
• Training from vendors
- Or even universities
• Certifications
• Online Training
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx43
13. JOB ROTATION
TRAINING
• Employee Learning
• Opportunity to expand knowledge and impact
• Learn about different parts of the organization
• Employer Learning
• Learn about the employee’s strengths
• Achieve a flexible and knowledgeable (T-Shaped?) work force
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx44
GUT CHECK
I proactively seek for internal/external training,
and try to make use of my new knowledge/skills
as soon as possible
Likert Scale image credit: surveygizmo.com
Gut Check idea credit: Dean Leffingwell, SAFe Summit 2017
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx45
14. TRAINING OTHERS
LEARN BY TEACHING
• Docendo discimus
• Examples
- Teaching the basics of the programming language we use, to another team, so that they can at least debug
- Teaching testers some IDE and commands that they can do more before creating defects
- Training newcomers, even though they don’t join our team
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx46
15. BOOKS
CRAFTSMANSHIP
• Make sure you have a favorite craftsmanship book that you
give your new colleagues
© 2017© 2017
THANK YOU FOR
ASKING THE FIRST*
QUESTION!
47
* Non-trivial
With compliments from
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx48
16. E-LEARNING
CRAFTSMANSHIP
• PluralSight
• Khan Academy
• Coursera
• Udemy
• EdX
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx49
17. DOJO
CRAFTSMANSHIP
• Suggested by SAFe
• Not only for coding
• One computer, rotate the opeartor (every 10 minutes)
• Whole or subset of team
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx50
18. STEP OUT OF COMFORT ZONE
DOMAIN KNOWLEDGE
In case you need some inspiration
(celebration of Windows 95 launch):
• Comfort Zone = Zone of slow growth
• Agile Team, try pulling a feature out of your comfort zone
Article credits: “If You’re Not Outside Your Comfort Zone, You Won’t Learn Anything”, Andy Molinsky. “Learning Outside Your Comfort Zone”, Maryellen Weimer.
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx51
19. ASK OTHERS TO TEACH YOU
DOMAIN KNOWLEDGE
• Especially teams that generally work in other areas,
or product owners
• Quantify benefits
• Invite others
• If possible, record the sessions
• Contribute e.g.
- Document your learnings
- Maybe update the wiki
- Ask lots of questions, let the one who teaches
you to also benefit from this
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx52
20. STUDY GROUPS
DOMAIN KNOWLEDGE
• Especially when you really need to learn something fast,
efficient, and collectively
• You can use the previously mentioned techniques
- Find relevant trainings
- Ask an expert to give you a crash course
- Allocate time to regularly meet and reflect on learnings
- Try to make use of the new knowledge as soon as
possible
• Don’t be afraid of making mistakes
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx53
GUT CHECK
I know that planning and estimating work will be much
smoother if I can learn more my domain knowledge
Likert Scale image credit: surveygizmo.com
Gut Check idea credit: Dean Leffingwell, SAFe Summit 2017
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx54
MVP: MINIMUM VIABLE PRESENTATIONReading
•Reading
Group
•Book &
Coffee Club
•Sharing
Good Reads
KnowledgeSharing •Team Inside-
Out
•Experience
from Other
Teams,
Companies
•Communities
of Practice
•Brown Bag
Sessions
MeetingtheCommunity
•MeetUps
•Conferences
•Thought
Leaders
Trainings
•Internal
Trainings
•External
Trainings
•Job Rotation
Learnbyteaching
•Training
others
Craftsmanship
•Books
•E-learning
•Dojo
Domainknowledge
•Step of
Comfort Zone
•Ask Others to
Teach You
•Study Groups
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx55
GUT CHECK
Score Assessment
9 – 10 Totally room for improvement
11 – 15 Totally room for improvement
16 – 20 Totally room for improvement
21 – 25 Totally room for improvement
26 – 30 You must be kidding 
Gut Check idea credit: Dean Leffingwell, SAFe Summit 2017
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx56
PRO TIP: HOW TO APPROACH EMPLOYEES THAT ARE
NOT INTERESTED
No time for that!
I learned everything I
need to know!
It is a distraction
from our business
objectives!
Listen
Each person’s
subjective experience
of the situation is
always “true”, seen
from their perspective
ExplainUncover lost
information
Talk
Ask for
help
Inspire
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx57
PRO TIP: HOW TO APPROACH EMPLOYEES THAT ARE
NOT INTERESTED
No time for that!
I learned everything I
need to know!
It is a distraction
from our business
objectives!
DON’T
• Try to “educate”
• Tell that s/he reacted
inappropriately
Short Term
• Be fair
• Calm down the person, with
finding common ground and
similarities
Long Term • Encourage personal development
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx58
WHAT TO EXPECT? - REVIEW
• Something new
• Some takeaway for you
• Inspiration
• Real life experience
• Kudos to Joanne Perold
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx59
RETROSPECTIVE
© 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx60
RETROSPECTIVE
• I would also love to hear the traditional way
• What was good? Things that I should continue doing
• What was NOT good? Things I should stop doing
• What can be improved and how?
• I would very much appreciate receiving feedback (we can talk after the presentation, or you can email to
eny@simcorp.com ), THANK YOU!
© 2017© 2017
THANK YOU!
61
© 2017© 2017
AND THANKS TO
62
Sanem Yüksel
Efe E. Yüksel & Deren S. Yüksel (for lending me their book, Zog)
My former and current scrum teams: ¡Ay, caramba!, Hakuna Matata, Money Makers.
And scrum of scrum teams: Front Office, IBOR
Pexels.com for all the stock photos.
Kahoot.com for the surveys.
Everyone in the GOTO team!
All these great people, that inspired me and/or helped with the content, organization, and promotion:
Axel Scheffler Dean Leffingwell Frank Olsen
Henrik Kniberg Hugo Ludbrook Ingrid Gran Stiansen
Julia Donaldson Joanne Perold Malene Maegaard Krohn
Poul Mejlsted Rasmus Christian Kaae Simon Sinek
© 2017
© 2017© 2017
LEGAL
DISCLAIMER
The contents of this presentation are for general
information and illustrative purposes only and are used at
the reader’s own risk. SimCorp uses all reasonable
endeavours to ensure the accuracy of the information.
However, SimCorp does not guarantee or warrant the
accuracy, completeness, factual correctness, or reliability
of any information in this publication and does not accept
liability for errors, omissions, inaccuracies, or typographical
errors.
The views and opinions expressed in this publication are
not necessarily those of SimCorp.
© 2017 SimCorp A/S. All rights reserved. Without limiting
rights under copyright, no part of this document may be
reproduced, stored in, or introduced into a retrieval system,
or transmitted in any form, by any means (electronic,
mechanical, photocopying, recording, or otherwise), or
for any purpose without the express written permission
of SimCorp A/S.
64

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20 Continuous Learning Initiatives for Agile Teams

  • 1. © 2017 20 CONTINUOUS LEARNING INITIATIVES FOR AGILE TEAMS ENDER YÜKSEL, PHD SENIOR SCRUM MASTER, SIMCORP
  • 2. © 2017 GREETINGS 2 Ender Yüksel, PhD Sr. Scrum Master, SimCorp Proud member of the first generation of Scrum Masters in SimCorp, contributing to the scaled agile transformation of the product division. Serving cross-functional, cross-located, multi-national, and polyglot agile software development teams. • If you haven’t ALREADY done so, • Introduce yourself to the people sitting next to you 2
  • 3. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx3 GREETINGS FROM SIMCORP! Following slides, courtesy of Malene Krohn.
  • 5. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx KEY DECISIONS TWENTY YEARS AGO THE EVERGREEN SYSTEM ALWAYS FULLY INTEGRATED EVERY YEAR 2 YEARLY RELEASES NO CUSTOMER MORE THAN 2 RELEASES BEHIND MORE THAN 20% OF REVENUE INVESTED IN R&D NO CUSTOMER WITHOUT MAINTENANCE
  • 6. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx ANOTHER KEY DECISION SIMCORP GOES AGILE GLOBAL EVERGREEN ACCOUNTABLEINTEGRATED AGILE AGILE AGILE AGILE AGILE AGILE
  • 7. © 2017 TOO MUCH FACTORY OUR ROADBLOCKS (SOME OF THEM) COMPLEXITY IN OUR PROCESSES AND TOOLS INCREASING CHANGE RESISTANCE MISSING REQUIREMENTS AS BOTTLENECK
  • 8. © 2017 Faster Time to Market THE DESTINATION Higher Quality More Value Higher Employee Satisfaction
  • 9. © 2017© 2017 THANK YOU! NOW, LET’S GET TO KNOW EACH OTHER BETTER
  • 10. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx11 SURVEY
  • 11. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx12 START WITH WHY • Why do that? What’s the purpose? • How do you do what you do? • What on earth do you do? Kudos to Simon Sinek for the concept, though I distorted it a little bit.
  • 12. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx13 WHY
  • 13. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx14 WHY
  • 14. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx15 WHY
  • 15. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx16 HOW Promote a culture of continuous learning, in which leaders encourage employees team members to take time for professional development, provide resources (equipment, materials, opportunities, etc.) for them and lead by example
  • 16. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx17 WHAT • Just a little bit patience…
  • 17. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx18 WHAT TO EXPECT FROM THIS TALK? • Something new • Some takeaway for you • Inspiration • Real life experience • Kudos to Joanne Perold Warning • Agile is all about learning (and adapting to new learnings), however the learnings in iterations, reviews/retrospectives, inspect&adapt sessions are NOT our topic today • Continuous Learning is NOT a buzzword
  • 18. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx19 WHAT I EXPECT • Co-creating knowledge • Ensuring two-ways knowledge sharing • Brutally honest feedback (bonus if you can also formulate constructively) • So that I can reduce my blind spot in the Johari Window • Being able to inspire you so that it is worth your time and effort • Number of participants x Duration of the presentation = Number of hours that is at stake Last but not least, have fun and enjoy the good company! Image credits: http://communicationtheory.org
  • 19. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx20 ICEBREAKER STORY Story of Zog, the keenest dragon in the school! Zog by Julia Donaldson and Axel Scheffler, Alison Green Books. Many thanks to Efe (5) and Deren (2) for lending me their beloved book. by Julia Donaldson and Axel Scheffler
  • 20. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx21 Zog by Julia Donaldson and Axel Scheffler, Alison Green Books. Many thanks to Efe (5) and Deren (2) for lending me their beloved book.
  • 21. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx22 Zog by Julia Donaldson and Axel Scheffler, Alison Green Books. Many thanks to Efe (5) and Deren (2) for lending me their beloved book.
  • 22. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx23 Zog by Julia Donaldson and Axel Scheffler, Alison Green Books. Many thanks to Efe (5) and Deren (2) for lending me their beloved book.
  • 23. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx24 Zog by Julia Donaldson and Axel Scheffler, Alison Green Books. Many thanks to Efe (5) and Deren (2) for lending me their beloved book.
  • 24. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx25 • Let’s not spoil the whole story •So, what do we learn from Zog, so far? •Discuss in Pairs Pro tip: Ever wondered why facilitators often ask you to discuss in pairs? - Divide&Conquer: More people can express their opinions - Fairness: Not only the loud ones be heard, but also the silent ones - Energizing: Some action is needed every 15-20 minutes - Increased focus - Not but not least, make time for the facilitator
  • 25. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx26 HERE COMES THE LIST THAT YOU HAVE BEEN WAITING FOR But let’s create/improve the knowledge together, and learn from each other Note: For convenience I tried to group the list, please speak up if it confuses you or if you think that the grouping can be improved
  • 26. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx27 1. READING GROUP READING • Have a goal • For instance, We want to learn scaled agile, agile at scale, nexus, less, spotify model, etc. • Focus on short but essential reads • Articles, manifestos, Henrik Kniberg style books • Send the reading material in advance, and ask for some prep (not only reading, but also the parts that were most interesting) Do you have alternative ways, suggestions, tips, tricks? We would really like to hear! Example: Agile Reading Group (Kudos to Poul Mejlsted for leading the efforts) • Before the agile transformation (December 2015 – August 2016) • Small but very interested and motivated audience (mostly devs and tech writers) • Meeting every second week, for one hour • Materials: videos from conference talks (wait for #9), book excerpts, wiki articles, assessment tests, online resources, short books, white papers
  • 27. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx28 2. BOOK & COFFEE CLUB READING • Prescribed by SAFe • Extended coffee breaks • Topics that the team is trying to master • Example: Book & Coffee Club (June 2017 – ongoing) • Small but very interested audience (members of two scrum teams) • No video conference, computers allowed (thus not straightforward for cross-located teams) • Once per iteration (every second week), for half an hour • Materials: Primarily books, sometimes books supported by articles. • It helps a lot to form a library in advance. • Also, helps to have a cosy crner with comfy couches and a decent espresso machine • Prepare excerpts from books.
  • 28. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx29 Another example, from Rasmus Christian Kaae
  • 29. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx30 3. SHARING GOOD READS READING • Share the good reads on • Yammer • Slack • (Good old) Email • Twitter, Facebook, Instagram, LinkedIn • GoodReads.com - Also helps you broadcast what you are reading these days • Print excerpts and leave it close to the espresso machine • Some places to look for good reads • HBR, Medium, Inc., Mashable, TechCrunch
  • 30. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx31 GUT CHECK I am so fond of reading and, I have done and have been doing all the initiatives you just mentioned. Likert Scale image credit: surveygizmo.com Gut Check idea credit: Dean Leffingwell, SAFe Summit 2017
  • 31. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx32 4. TEAM INSIDE-OUT KNOWLEDGE SHARING • Suggested by SAFe • A team member (or shared ones such as architect, ux) preps a presentation or flip-chart • It can also be an external presenter, no need to be religious on ”inside- out” • E.g. ”we will soon start using ATDD, and Kim has experience with it” • Example: Team Inside-Out (June 2017 – ongoing) • Small but very interested audience (members of two scrum teams) • Once per iteration (every second week), for an hour • Video conference for cross-located teams, and recording the session for the ones who missed
  • 32. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx33 5. EXPERIENCE FROM OTHER TEAMS/COMPANIES KNOWLEDGE SHARING • New members joining, from other teams/departments or even their companies • Members went on rotation, or lent out to other teams • Learn about other framworks, practices • Giving a hand to other teams is not only being kind and helpful, but also new learnings
  • 33. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx34 6. COMMUNITIES OF PRACTICE KNOWLEDGE SHARING • Suggested by SAFe: http://www.scaledagileframework.com/communities-of-practice/ • Self-organizing groups that discuss best-practices, new topics, etc. • Wenger, McDermott, and Snyder provided the core ideas for the theory of CoPs in 2002. Here is how they define it: - A group of people who share a concern, a set of problems, or a passion about a topic, and who deepen their knowledge and expertise in this area by interacting on an ongoing basis • And here are some characteristics: - Proper agenda, decision making authority, open community, suitable rhythm, passionate leader • Examples - Profession (role-specific) CoPs: SM, RTE, PO/PM, TEST - Specialty CoPs: Telemetry, Static Code Analysis, Functional Language Developers, User Experience
  • 34. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx35 7. BROWN BAG SESSIONS KNOWLEDGE SHARING • I classified as Knowledge Sharing, but most often it can be a way of Internal Training • Traditional way, have a presenter/speaker • Try Video Brown Bag Sessions (and everyone in the room can have lunch) • Don’t forget to air out the meeting room afterwards! • Example - We watched Mike Cohn’s video trainings in a series of video brown bag sessions, with the members of our agile release train - Although anyone could watch it on their own, a significant proportion of the colleagues showed up - it is a win-win, especially when the calendars are tight - Don’t forget to leave room for fruitful discussions in the end Image credits: http://www.rirealtors.org
  • 35. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx36 GUT CHECK Knowledge sharing is part of our culture at work we do it by many ways Likert Scale image credit: surveygizmo.com Gut Check idea credit: Dean Leffingwell, SAFe Summit 2017
  • 36. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx37 8. MEETUPS MEETING THE COMMUNITY • Talking about Meetups in a Meetup
  • 37. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx38 9. CONFERENCES MEETING THE COMMUNITY
  • 38. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx39 10. THOUGHT LEADERS MEETING THE COMMUNITY …
  • 39. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx40 GUT CHECK You took the time to come here and listen to this talk, network with peers, and expect to learn something new. Of course you deserve a 5 in this one! Likert Scale image credit: surveygizmo.com Gut Check idea credit: Dean Leffingwell, SAFe Summit 2017
  • 40. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx41 11. INTERNAL TRAINING TRAINING • Courses • On-the-job training • Mentoring / Coaching
  • 41. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx42 12. EXTERNAL TRAINING TRAINING • Training from vendors - Or even universities • Certifications • Online Training
  • 42. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx43 13. JOB ROTATION TRAINING • Employee Learning • Opportunity to expand knowledge and impact • Learn about different parts of the organization • Employer Learning • Learn about the employee’s strengths • Achieve a flexible and knowledgeable (T-Shaped?) work force
  • 43. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx44 GUT CHECK I proactively seek for internal/external training, and try to make use of my new knowledge/skills as soon as possible Likert Scale image credit: surveygizmo.com Gut Check idea credit: Dean Leffingwell, SAFe Summit 2017
  • 44. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx45 14. TRAINING OTHERS LEARN BY TEACHING • Docendo discimus • Examples - Teaching the basics of the programming language we use, to another team, so that they can at least debug - Teaching testers some IDE and commands that they can do more before creating defects - Training newcomers, even though they don’t join our team
  • 45. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx46 15. BOOKS CRAFTSMANSHIP • Make sure you have a favorite craftsmanship book that you give your new colleagues
  • 46. © 2017© 2017 THANK YOU FOR ASKING THE FIRST* QUESTION! 47 * Non-trivial With compliments from
  • 47. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx48 16. E-LEARNING CRAFTSMANSHIP • PluralSight • Khan Academy • Coursera • Udemy • EdX
  • 48. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx49 17. DOJO CRAFTSMANSHIP • Suggested by SAFe • Not only for coding • One computer, rotate the opeartor (every 10 minutes) • Whole or subset of team
  • 49. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx50 18. STEP OUT OF COMFORT ZONE DOMAIN KNOWLEDGE In case you need some inspiration (celebration of Windows 95 launch): • Comfort Zone = Zone of slow growth • Agile Team, try pulling a feature out of your comfort zone Article credits: “If You’re Not Outside Your Comfort Zone, You Won’t Learn Anything”, Andy Molinsky. “Learning Outside Your Comfort Zone”, Maryellen Weimer.
  • 50. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx51 19. ASK OTHERS TO TEACH YOU DOMAIN KNOWLEDGE • Especially teams that generally work in other areas, or product owners • Quantify benefits • Invite others • If possible, record the sessions • Contribute e.g. - Document your learnings - Maybe update the wiki - Ask lots of questions, let the one who teaches you to also benefit from this
  • 51. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx52 20. STUDY GROUPS DOMAIN KNOWLEDGE • Especially when you really need to learn something fast, efficient, and collectively • You can use the previously mentioned techniques - Find relevant trainings - Ask an expert to give you a crash course - Allocate time to regularly meet and reflect on learnings - Try to make use of the new knowledge as soon as possible • Don’t be afraid of making mistakes
  • 52. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx53 GUT CHECK I know that planning and estimating work will be much smoother if I can learn more my domain knowledge Likert Scale image credit: surveygizmo.com Gut Check idea credit: Dean Leffingwell, SAFe Summit 2017
  • 53. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx54 MVP: MINIMUM VIABLE PRESENTATIONReading •Reading Group •Book & Coffee Club •Sharing Good Reads KnowledgeSharing •Team Inside- Out •Experience from Other Teams, Companies •Communities of Practice •Brown Bag Sessions MeetingtheCommunity •MeetUps •Conferences •Thought Leaders Trainings •Internal Trainings •External Trainings •Job Rotation Learnbyteaching •Training others Craftsmanship •Books •E-learning •Dojo Domainknowledge •Step of Comfort Zone •Ask Others to Teach You •Study Groups
  • 54. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx55 GUT CHECK Score Assessment 9 – 10 Totally room for improvement 11 – 15 Totally room for improvement 16 – 20 Totally room for improvement 21 – 25 Totally room for improvement 26 – 30 You must be kidding  Gut Check idea credit: Dean Leffingwell, SAFe Summit 2017
  • 55. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx56 PRO TIP: HOW TO APPROACH EMPLOYEES THAT ARE NOT INTERESTED No time for that! I learned everything I need to know! It is a distraction from our business objectives! Listen Each person’s subjective experience of the situation is always “true”, seen from their perspective ExplainUncover lost information Talk Ask for help Inspire
  • 56. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx57 PRO TIP: HOW TO APPROACH EMPLOYEES THAT ARE NOT INTERESTED No time for that! I learned everything I need to know! It is a distraction from our business objectives! DON’T • Try to “educate” • Tell that s/he reacted inappropriately Short Term • Be fair • Calm down the person, with finding common ground and similarities Long Term • Encourage personal development
  • 57. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx58 WHAT TO EXPECT? - REVIEW • Something new • Some takeaway for you • Inspiration • Real life experience • Kudos to Joanne Perold
  • 58. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx59 RETROSPECTIVE
  • 59. © 2017 E. Yüksel, 20 Continuous Learning Initiatives for agile teams @enderyx60 RETROSPECTIVE • I would also love to hear the traditional way • What was good? Things that I should continue doing • What was NOT good? Things I should stop doing • What can be improved and how? • I would very much appreciate receiving feedback (we can talk after the presentation, or you can email to eny@simcorp.com ), THANK YOU!
  • 61. © 2017© 2017 AND THANKS TO 62 Sanem Yüksel Efe E. Yüksel & Deren S. Yüksel (for lending me their book, Zog) My former and current scrum teams: ¡Ay, caramba!, Hakuna Matata, Money Makers. And scrum of scrum teams: Front Office, IBOR Pexels.com for all the stock photos. Kahoot.com for the surveys. Everyone in the GOTO team! All these great people, that inspired me and/or helped with the content, organization, and promotion: Axel Scheffler Dean Leffingwell Frank Olsen Henrik Kniberg Hugo Ludbrook Ingrid Gran Stiansen Julia Donaldson Joanne Perold Malene Maegaard Krohn Poul Mejlsted Rasmus Christian Kaae Simon Sinek
  • 63. © 2017© 2017 LEGAL DISCLAIMER The contents of this presentation are for general information and illustrative purposes only and are used at the reader’s own risk. SimCorp uses all reasonable endeavours to ensure the accuracy of the information. However, SimCorp does not guarantee or warrant the accuracy, completeness, factual correctness, or reliability of any information in this publication and does not accept liability for errors, omissions, inaccuracies, or typographical errors. The views and opinions expressed in this publication are not necessarily those of SimCorp. © 2017 SimCorp A/S. All rights reserved. Without limiting rights under copyright, no part of this document may be reproduced, stored in, or introduced into a retrieval system, or transmitted in any form, by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose without the express written permission of SimCorp A/S. 64

Notas do Editor

  1. Employer Branding. It is like the commercials before movies.
  2. Since 1971 SimCorp has been delivering state-of-the-art investment management software for the global financial industry. Over the past 10 years, SimCorp has demonstrated sustainable and organic growth, building a robust business by offering one, seamlessly integrated software solution to investment management firms around the world.
  3. Since 1971 SimCorp has been delivering state-of-the-art investment management software for the global financial industry. Over the past 10 years, SimCorp has demonstrated sustainable and organic growth, building a robust business by offering one, seamlessly integrated software solution to investment management firms around the world.
  4. In the original Simon Sinek version it is: Why - This is the core belief of the business. It's why the business exists. How - This is how the business fulfills that core belief. What - This is what the company does to fulfill that core belief. And we can say that, our brain first considers what, then it takes more to consider how, and last comes the why
  5. - Satya Nadella read about an analogy between know-it-all kids and learn-it-all kids in Carol Dweck’s book, Mindset, which he was reading not in the context of business but in the context of his children’s education. Then he couldn’t help it but he thought of interpreting it to the business context. - Then he talked about it in an interview, and said that he wants Microsoft to be a learn-it-all organization - Then Justin Barico from Inc. Converted this mesage to a shorter slogan: don’t be a know-it-all, be a learn-it-all. - And now, this slogan is attributed to Nadella, and if you make a plain search on the web, you can be convinced that he is the author of this slogan, you can even find many images, posterizing it.
  6. American best-selling author on high performance human achievement.
  7. Source: How to get your conference submissions accepted by Joanne Perold, 17.07.2017 https://www.agile42.com/en/blog/2017/07/17/how-to-get-your-conference-submissions-accepted/?utm_source=agile42&utm_medium=twitter&utm_campaign=how-to-get-your-conference-submissions-accepted
  8. Let’s see what we can learn from a children’s story
  9. I should have a white board, or better flip chart, where I keep track of the input from audience, per initiative
  10. Book & Coffee Club has many fringe benefits: sometimes the topics that the team showed resistance or just didn’t stick to can be way better explained while reading the book excerpts, also asking their comments about the recommendations in the book (e.g. TDD) would change things a lot.
  11. DON’T FORGET TO ASK THE AUDIENCE TO KEEP TRACK OF THEIR TOTAL SCORE
  12. Ex: as a team it wasn’t one of the happiest moments when we heard that we would have to lend our most experienced tester to another team (that of course needed badly) for a whole program increment (that is 5-6 iteration). But when she was back, we not only learned different ways of doing things in a TEAM INSIDE-OUT, but also it helped us designing a much better solution for one of our complicated features
  13. Which one is your fav? Any other conferences you can recommend?
  14. Which one is your fav? Any other spakers/authors/thought leaders you can recommend?
  15. This paper comapres job rotation to assignments, and concludes that job rotations are more useful. https://e-archivo.uc3m.es/bitstream/handle/10016/7745/jobrotation_ortega_MS_2001.pdf
  16. Don’t forget pair programming/testing, and other XP practices
  17. This can also be pulling features out of your comfort zone (these days we are all encouraged to get ”pull over push” mindset)
  18. Example: As a team lent to another train, we had to learn a new application (asset manager), and we did all the mentioned thing above
  19. <From https://www.getadministrate.com/blog/how-to-help-employees-embrace-continuous-learning/> What About Employees Who Are Simply Not Interested? You can lead a horse to water but you can’t make him drink. This is even more true for people!  Not everyone likes the idea of learning all the time, and in some cases, they’ll actively resist it. Common objections will be centered around lack of time, or that they learned everything they need to know in school, or that learning is a distraction from financial or other business objectives. If you have employees that are resistant to the idea of continuous learning, you’ll want to listen to their objections, but approach them in a supportive manner: Truly listen to their objections, particularly those around time constraints, as this exercise may expose areas where employees are truly overstretched in their commitments.  It’s rare that employees will turn down education, all things being equal. Explain (again) what’s in it for them. Delineate all the ways in which they will benefit from keeping their skills updated and how they risk getting left behind if they ignore this aspect. Talk about their how their overall career progression will require ongoing education and learning
  20. Ideas from BFC
  21. Copy of the slide from the beginning Source: How to get your conference submissions accepted by Joanne Perold, 17.07.2017 https://www.agile42.com/en/blog/2017/07/17/how-to-get-your-conference-submissions-accepted/?utm_source=agile42&utm_medium=twitter&utm_campaign=how-to-get-your-conference-submissions-accepted