The Belgian branch of TUV Austria was facing a growing challenge. They needed NDT operators, professionals specialised in Non-Destructive Testing, to fill crucial roles at sites in Brecht and Kontich. TUV Austria was having a tough time finding suitable candidates, which is why they enlisted the help of CaptainWork. With success!

1. CASE STUDY
How CaptainWork found suitable profiles for TUV
Austria Belgium within seven weeks.
A collaboration between:

2. CASE STUDY 1
TABLE OF
CONTENTS
OUR APPROACH: SIGN
THE ISSUE 2
3
5
7
8
THE RESULT
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3. THE ISSUE
The Belgian branch of TUV Austria was
facing a growing challenge. They needed
NDT operators, professionals specialised
in Non-Destructive Testing, to fill crucial
roles at sites in Brecht and Kontich. TUV
Austria was having a tough time finding
suitable candidates, which is why they
enlisted the help of CaptainWork.
Our collaboration began on 10/08/23
and led to the signing of two contract
proposals on 28/09/2023. That's a total
contract duration of only seven weeks.
TUV Austria Belgium noted that the
evaluation of candidates can only take
place after their induction period, which
is about six months. Although they have
a lot of confidence in our expertise.
CASE STUDY 2
The main task was to find suitable NDT operators for the Brecht (bunker)
and Kontich (on-track) sites.
OUR ASSIGNMENT

4. Our SIGN packages are chosen when the need is high. You want the right people in the
right position quickly, without compromising on quality. And that was no different at
TUV Austria Belgium. To accomplish this, SIGN takes care of the entire process, from
the intake to the signing of an employment contract.
We started with an in-depth intake meeting with TUV Austria Belgium stakeholders to
understand the intricacies of the workplaces and the qualifications required. This was
no cookie-cutter approach; but a partnership in the making.
Then our in-house content team got to
work. CaptainWork created a job vacancy
video and text that not only attracted
attention but also highlighted the true
essence of the position, giving the viewer
a clear and complete picture of the job.
This personalises the position and makes
it tangible.
CaptainWork used this content to launch
an ad campaign. The digital team
designed a campaign that was thought
through to the last detail, including
location, studies, age and experience in
the specific field. But they took it even
further by doing some 'headhunting' on
LinkedIn and searching through their own
database to find the right people.
CASE STUDY 3
OUR APPROACH
captainwork.be/nl/vacatures/tuv-austria/ndt-
operator-petrochemie-en-staalbouwsector

5. The candidate stream generated from this was then handed over to CaptainWork's SIGN
team, where it was meticulously screened and evaluated. From progressive profiling to
personality tests and specific documents required for NDT operators, CaptainWork set
the bar high.
CASE STUDY
4
SAMPLE SCREENING QUESTION
FOR CANDIDATE MATHS TEST
After a candidate passed the screening, their CV, the required documents and a
detailed SIGN report were submitted to TUV Austria Belgium. CaptainWork was also on
hand to schedule the job interviews and guide the process along the way, which built a
bond of trust that proved to be of great value.

6. BEHIND THE SCENES, THE AD CAMPAIGN RAN
LIKE A WELL-OILED MACHINE, WITH A
REMARKABLY HIGH QUANTITY TO QUALITY
RATIO. IT WAS A SUCCESS STORY IN EVERY
SENSE OF THE WORD.
The hard work and dedication paid off. Of the 29 candidates assessed, five were
presented to TUV Austria Belgium. And not just presented; all five were invited to job
interviews. Although the first candidate eventually dropped out for personal reasons,
the two subsequent candidates, Steven Visser and Giovanni Daemen, braced
themselves to join the TUV family.
CASE STUDY 5
THE RESULT

7. CASE STUDY 6
CaptainWork operates a fair and transparent
cost structure. There are start-up costs that
include things such as the intake interview,
copywriting, video shooting and editing, and
advertising costs to promote the video and text
through various channels.
Customer satisfaction is crucial. That’s why the
success fee is paid in three installments, when
the contract is signed, at the beginning of the
second working month and at the beginning of
the third working month. This protects the
client's interests and ensures a lasting
partnership.
COST
STRUCTURE

8. CLIENT FEEDBACK
The collaboration between TUV Austria Belgium and
CaptainWork has not only borne fruit, but has also opened up a
world of new possibilities.
Eric Cruysweegs, Business Unit Manager NDT at TUV Austria
Belgium, has a keen understanding of the company's challenges
and decided to bring CaptainWork on board.
Following the successful completion of the recruitment
assignment, in which quality candidates were found and
contracted, Eric Cruysweegs indicated that there might also be
interest from TUV Austria's European branches to further utilise
CaptainWork's services.
The collaboration’s success speaks volumes about
CaptainWork's capabilities and potential. What began as a search
for qualified employees has developed into a collaboration
success story, with CaptainWork as a competent and dedicated
partner.
CASE STUDY 7

9. CASE STUDY 8
If your division is facing a similar challenge as TUV Austria Belgium, we
are ready to help! Our way of working is simple and efficient:
Step 1: Intake meeting
We schedule a digital or physical intake meeting to understand your
needs and determine the assignment’s specific requirements.
Step 2: Video production
Together with the SIGN partner, the videographer will visit you to
create a compelling video that brings your job posting to life. Your story
becomes our story.
Step 3: Weekly communication
From the moment we go live, we guarantee regular online meetings to
maintain an open and effective line of communication. We are beside
you every step of the way.
This story shows not only the successful
collaboration between CaptainWork and
TUV Austria Belgium, but also
CaptainWork's dedication and expertise in
finding the right people for the right job.
This is a story of partnership, success and a
promising future!
HOW CAN
CAPTAINWORK HELP?
VALÉRIE JOCHEMS
SIGNPARTNER CAPTAINWORK
VALERIE@CAPTAINWORK.BE
0032/476 95 73 70
CONTACT US