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Designing Talking Devices
       Karen Kaushansky
   karenk@jawbone.com
DEVICES FOR THE MOBILE LIFESTYLE


    PERSONAL & SHARED                   PERSONAL & COMMUNITY HEALTH
      AUDIO LIFESTYLE                            LIFESTYLE




                        CONNECTED & UPDATEABLE
                          SERVICES PLATFORM
JAWBONE AUDIO EXPERIENCE



Tells you when it’s on




                            …and lets you know what’s
                            happening
PERSONALIZATION




    “A bombshell is
  whispering in my ear,
      just added a
VALENTONE to my ICON
from @jawbone and yes
     I’m blushing”
DESIGN IN CONTEXT




Where and how will device be used
CONSIDER THE NON-USE CASES
NOT ONLY ABOUT THE HERE AND NOW




Users bring their past experiences
and expectations to the device
and the interactions.
SOCIAL ACCEPTANCE AND PERCEPTION



 How does it feel?


 Is the intent to change behavior?
Why do devices talk?
GIVE INSTRUCTIONS
OFFER INFORMATION
GIVE FEEDBACK
CREATES PERSONALITY
….AND MAGIC
THE POWER OF AUDIO




   Email alert
SPEAK IT




It’s not just what you say
but how you say it
AUDIO PLAYBACK CONSIDERATIONS


• How many different prompts?
• Is audio dynamic?
• Memory requirements for audio storage
• Text-To-Speech vs pre-recorded audio
• Localization
CONCATENATED AUDIO




         415-678-9872
BEYOND TALKING




Create a language with LEDs
or haptic feedback
Thank you
karenk@jawbone.com

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Designing Talking Devices by Karen Kaushansky of Jawbone