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Now trending: Hot technology trends
for 2020 and beyond
Copyright © 2019 Deloitte Development LLC. All rights reserved. 2Now trending: Hot technology trends for 2020 and beyond
3Now trending: Hot technology trends for 2020 and beyondCopyright © 2019 Deloitte Development LLC. All rights reserved. Now trending: Hot technology trends for 2020 and beyond
Copyright © 2019 Deloitte Development LLC. All rights reserved. 4Now trending: Hot technology trends for 2020 and beyond 4
Macro forces
5Now trending: Hot technology trends for 2020 and beyondCopyright © 2019 Deloitte Development LLC. All rights reserved.
Exploring technology trends individually is no longer enough to stay ahead—
organizations should explore how disruptive technologies can work
symbiotically to drive purposeful, transformational change.
Macro technology forces
2020
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Reengineering “capital T” technology
Reshaping the heart of the business
From channel to
human-centered design
Data management, architecture, and
insights
Predict, prescribe, augment, and
automate
Reimagining engagement
Flexibility and ubiquity Distributed trust and assets
Cyber,
regulatory, and ethics
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Copyright © 2019 Deloitte Development LLC. All rights reserved. 8Now trending: Hot technology trends for 2020 and beyond 8
Tech Trends 2020
9Now trending: Hot technology trends for 2020 and beyond
As enterprises become more agile, companies are exploring new
approaches to accounting, contracting, and capital planning to fuel agile
innovation and usher in a new, flexible approach to enterprise finance.
Finance & the future of IT
Finance and funding agility examples:
• Capex vs Opex
• Estimating ROI
• Product vs. project funding
Copyright © 2019 Deloitte Development LLC. All rights reserved.
10Now trending: Hot technology trends for 2020 and beyond
Digital twins
Digital twin applications:
• Modeling & optimization
• Breaking down operational silos
• New business models
Copyright © 2019 Deloitte Development LLC. All rights reserved.
High-fidelity digital simulations combined with IoT
sensors and machine learning are presenting a host of
new opportunities, ranging from optimization to
autonomous decision making to new business models.
11Now trending: Hot technology trends for 2020 and beyond
Established companies with legacy systems have begun moving architects out of the
ivory tower and into the trenches. Their goal? Create the kind of architectural agility
that often gives younger competitors a market advantage.
Architecture awakens
Two important aspects of systems architecture:
The architect – redefining the role to be more
collaborative, creative, and responsive to
stakeholder needs.
Architecture, a strategic priority setting new
standards for agility, availability, functionality, and
scalability.
Copyright © 2019 Deloitte Development LLC. All rights reserved.
12Now trending: Hot technology trends for 2020 and beyond
Leading organizations are creating customized, emotionally intelligent
experiences based on individuals’ behaviors, preferences, and values using
technologies like machine learning, voice response, and image recognition.
Human experience
platforms
Elements of an emotionally intelligent
experience:
• Authenticity
• Personally relatable
• Storylines that resonate
• Trustworthy
• Intuits user wants and needs in the moment
Copyright © 2019 Deloitte Development LLC. All rights reserved.
13Now trending: Hot technology trends for 2020 and beyond
Beyond the essentials of compliance and security, organizations are
approaching the broader issue of trust as a corporate brand strategy driven
by the impact emerging technology is having across products, services, and
goals.
Ethical technology & trust
Four pillars of trust:
• Ethics & responsibility
• Privacy & control
• Transparency & accountability
• Security & reliability
Copyright © 2019 Deloitte Development LLC. All rights reserved.
Copyright © 2019 Deloitte Development LLC. All rights reserved. 14Now trending: Hot technology trends for 2020 and beyond 14
A future look
15Now trending: Hot technology trends for 2020 and beyond
What big technology shifts could emerge over the next decade? As the line
between the digital world and humans blurs, it’s becoming clear that today’s
trends are the seeds from which tomorrow’s possibilities will grow.
Horizon next: A future look at the
trends
In the coming years, expect to see:
• Powerful synergies emerging among current trends
• Surprise disruptions of markets and business models
• Standardization of today’s trends across IT ecosystems
Copyright © 2019 Deloitte Development LLC. All rights reserved.
16Now trending: Hot technology trends for 2020 and beyondCopyright © 2019 Deloitte Development LLC. All rights reserved.
Macro forces are converging more and more.
Strategizing around technology trends discreetly is
stay ahead of the market. Going forward, companies
these disruptive forces work together.
Key takeaways
Technology is constantly in motion.
Technology executives should take tomorrow’s
queues from today’s trends. Horizon technologies are
evolving out of the core trends that we see today,
sometimes in unexpected ways, giving rise to
surprising opportunities.
17Now trending: Hot technology trends for 2020 and beyond
Subscribe to receive Tech Trends 2020
18Now trending: Hot technology trends for 2020 and beyondCopyright © 2019 Deloitte Development LLC. All rights reserved.
• AI — Artificial intelligence
• API — Application programming interface
• AR/VR — Augmented reality/virtual reality
• CIO — Chief information officer
• DevOps — Development and operations
• DevSecOps — Development, security, and operations
• ERP — Enterprise resource planning
• IT — Information technology
• IoT — Internet of Things
• NoOps — No operations
Abbreviations used in presentation
About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their
related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide
services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name
in the United States, and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please
see www.deloitte.com/about to learn more about our global network of member firms.
Copyright © 2019 Deloitte Development LLC. All rights reserved.
This presentation contains general information only and Deloitte is not, by means of this presentation, rendering
accounting, business, financial, investment, legal, tax, or other professional advice or services. This presentation is not
a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that
may affect your business. Before making any decision or taking any action that may affect your business, you should
consult a qualified professional adviser. Deloitte shall not be responsible for any loss sustained by any person who
relies on this presentation.

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Hot technology trends for 2020 and beyond: A preview of Deloitte’s annual Tech Trends report

  • 1. Now trending: Hot technology trends for 2020 and beyond
  • 2. Copyright © 2019 Deloitte Development LLC. All rights reserved. 2Now trending: Hot technology trends for 2020 and beyond
  • 3. 3Now trending: Hot technology trends for 2020 and beyondCopyright © 2019 Deloitte Development LLC. All rights reserved. Now trending: Hot technology trends for 2020 and beyond
  • 4. Copyright © 2019 Deloitte Development LLC. All rights reserved. 4Now trending: Hot technology trends for 2020 and beyond 4 Macro forces
  • 5. 5Now trending: Hot technology trends for 2020 and beyondCopyright © 2019 Deloitte Development LLC. All rights reserved. Exploring technology trends individually is no longer enough to stay ahead— organizations should explore how disruptive technologies can work symbiotically to drive purposeful, transformational change. Macro technology forces 2020
  • 6. Presentation title [To edit, click View > Slide Master > Slide Master] Member firms and DTTL: Insert appropriate copyright [To edit, click View > Slide Master > Slide Master] 6 Reengineering “capital T” technology Reshaping the heart of the business From channel to human-centered design Data management, architecture, and insights Predict, prescribe, augment, and automate Reimagining engagement Flexibility and ubiquity Distributed trust and assets Cyber, regulatory, and ethics
  • 7. Presentation title [To edit, click View > Slide Master > Slide Master] Member firms and DTTL: Insert appropriate copyright [To edit, click View > Slide Master > Slide Master] 7
  • 8. Copyright © 2019 Deloitte Development LLC. All rights reserved. 8Now trending: Hot technology trends for 2020 and beyond 8 Tech Trends 2020
  • 9. 9Now trending: Hot technology trends for 2020 and beyond As enterprises become more agile, companies are exploring new approaches to accounting, contracting, and capital planning to fuel agile innovation and usher in a new, flexible approach to enterprise finance. Finance & the future of IT Finance and funding agility examples: • Capex vs Opex • Estimating ROI • Product vs. project funding Copyright © 2019 Deloitte Development LLC. All rights reserved.
  • 10. 10Now trending: Hot technology trends for 2020 and beyond Digital twins Digital twin applications: • Modeling & optimization • Breaking down operational silos • New business models Copyright © 2019 Deloitte Development LLC. All rights reserved. High-fidelity digital simulations combined with IoT sensors and machine learning are presenting a host of new opportunities, ranging from optimization to autonomous decision making to new business models.
  • 11. 11Now trending: Hot technology trends for 2020 and beyond Established companies with legacy systems have begun moving architects out of the ivory tower and into the trenches. Their goal? Create the kind of architectural agility that often gives younger competitors a market advantage. Architecture awakens Two important aspects of systems architecture: The architect – redefining the role to be more collaborative, creative, and responsive to stakeholder needs. Architecture, a strategic priority setting new standards for agility, availability, functionality, and scalability. Copyright © 2019 Deloitte Development LLC. All rights reserved.
  • 12. 12Now trending: Hot technology trends for 2020 and beyond Leading organizations are creating customized, emotionally intelligent experiences based on individuals’ behaviors, preferences, and values using technologies like machine learning, voice response, and image recognition. Human experience platforms Elements of an emotionally intelligent experience: • Authenticity • Personally relatable • Storylines that resonate • Trustworthy • Intuits user wants and needs in the moment Copyright © 2019 Deloitte Development LLC. All rights reserved.
  • 13. 13Now trending: Hot technology trends for 2020 and beyond Beyond the essentials of compliance and security, organizations are approaching the broader issue of trust as a corporate brand strategy driven by the impact emerging technology is having across products, services, and goals. Ethical technology & trust Four pillars of trust: • Ethics & responsibility • Privacy & control • Transparency & accountability • Security & reliability Copyright © 2019 Deloitte Development LLC. All rights reserved.
  • 14. Copyright © 2019 Deloitte Development LLC. All rights reserved. 14Now trending: Hot technology trends for 2020 and beyond 14 A future look
  • 15. 15Now trending: Hot technology trends for 2020 and beyond What big technology shifts could emerge over the next decade? As the line between the digital world and humans blurs, it’s becoming clear that today’s trends are the seeds from which tomorrow’s possibilities will grow. Horizon next: A future look at the trends In the coming years, expect to see: • Powerful synergies emerging among current trends • Surprise disruptions of markets and business models • Standardization of today’s trends across IT ecosystems Copyright © 2019 Deloitte Development LLC. All rights reserved.
  • 16. 16Now trending: Hot technology trends for 2020 and beyondCopyright © 2019 Deloitte Development LLC. All rights reserved. Macro forces are converging more and more. Strategizing around technology trends discreetly is stay ahead of the market. Going forward, companies these disruptive forces work together. Key takeaways Technology is constantly in motion. Technology executives should take tomorrow’s queues from today’s trends. Horizon technologies are evolving out of the core trends that we see today, sometimes in unexpected ways, giving rise to surprising opportunities.
  • 17. 17Now trending: Hot technology trends for 2020 and beyond Subscribe to receive Tech Trends 2020
  • 18. 18Now trending: Hot technology trends for 2020 and beyondCopyright © 2019 Deloitte Development LLC. All rights reserved. • AI — Artificial intelligence • API — Application programming interface • AR/VR — Augmented reality/virtual reality • CIO — Chief information officer • DevOps — Development and operations • DevSecOps — Development, security, and operations • ERP — Enterprise resource planning • IT — Information technology • IoT — Internet of Things • NoOps — No operations Abbreviations used in presentation
  • 19. About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States, and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms. Copyright © 2019 Deloitte Development LLC. All rights reserved. This presentation contains general information only and Deloitte is not, by means of this presentation, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This presentation is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional adviser. Deloitte shall not be responsible for any loss sustained by any person who relies on this presentation.