CATCOM| Some basic knowledge about communication

1. COMMUNICATION
DEFINITION AND
IMPORTANCE

2. DEFINITION OF
COMMUNICATION
The action of sending and
receiving information
between two or more people

3. Content: Fact
Idea
Opinion
Attitude
Construction
Emotion

4. TYPES OF
COMMUNICATION
Verbal communication
Sending a message through a spoken
language understood by both sender
and receiver.

5. Example : Face-to-face talking
Listening for a
lecture or seminar
Listening to a
television program

6. Written communication
Sending a message use of symbals
understood by both sender and receiver
Example: Reading transcrip of a video

7. Body language
A form of nonverbal communication,
can be see when look at one’s face,
especially in his/her eyes.

8. THE IMPORTANCE
Affect to work together
Preserve knowledge
Manage employees
Market products