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World®
’16
Pre-Con	Ed:	Monitor	Your	Storage	Infrastructure	
with	CA	Unified	Infrastructure	Management
Raj	Sundaram,	Sr.	Principal	Product	Manager,	CA	Technologies
DO4X69E
DEVOPS	– AGILE	OPERATIONS
2 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
©	2016	CA.	All	rights	reserved.	All	trademarks	referenced	herein	belong	to	their	respective	companies.
The	content	provided	in	this CA	World	2016	presentation	is	intended	for	informational	purposes	only	and	does	not	form	any	type	of	
warranty. The information	provided	by	a	CA	partner	and/or	CA	customer	has	not	been	reviewed	for	accuracy	by	CA.	
For	Informational	Purposes	Only	
Terms	of	this	Presentation
3 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Abstract
CA	Unified	Infrastructure	Management	for	storage	devices	helps	you	
prevent	outages,	quickly	pinpoint	system	issues	and	optimize	storage	
usage.	Join	us	in	this	session	to	learn	how	to	monitor	key	traditional	and	
software	defined	storage	with	CA	Unified	Infrastructure	Management	
such	as	EMC,	Pure	Storage,	Nimble	Storage,	NetApp,	Nutanix and	IBM.	
Topics	covered	will	include	technology	overview	for	administrators,	
monitoring	configuration	for	probes,	metrics	supported,	and	
dashboards/report	generation.	
Raj	
Sundaram
CA	Technologies
Sr.	Principal	Product	
Manager
4 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Agenda
CA	UNIFIED	INFRASTRUCTURE	MANAGEMENT	FOR	STORAGE	MONITORING	
NETAPP
PURE	STORAGE
EMC
HP
IBM
1
2
3
4
5
6
5 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
CA	Unified	Infrastructure	Management	for	
Storage	Monitoring
6 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Storage	Admin	Jobs	to	Be	Done
Job Percent Tasks
Manage	current	storage	environment	 20% • Resolve	any	storage	shortages
• Alert	and	resolve	any	performance	issues	and	notify	end-users
• Insure	that	data	is	available	to	all	applications
Application	support	 20% • Work	with	application	developers	to	determine	storage	
requirements
• Work	with	existing	programmers,	DBAs	to	optimize	storage
Backup	 15% • Maintain	proper	backup	schedule
• Restore	and	recover	data	as	requested
• Facilitate	off-site	storage	of	tape
Monitor	current	storage	environment 15% • Usage, Performance ,Availability, Reporting	on	status
Capacity	planning 10% • Forecast	storage	growth
• Determine	allocation	of	different	storage	types
Evaluations	 10% • Provide	input	from	vendor	proposals
• Due	diligence	on	new	software
• Drive	vendor	testing
New	installs 10% • Responsible for	planning,	execution	of	device	installation
7 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Storage	Bottlenecks
Components Issues Key Metrics
I/O	Intensive	
applications
• Too	many	VMs	per	server
• vMotion (CPU,	memory	move	but	storage	remains,	
solved	with	storage	vMotion)
• Poorly	sized	VMs	(not	enough	memory	causes	IO	
bottlenecks)
• IOPS	(reads	and	writes;	random	and	
sequential;	average	of	overall	IOPS)
• Average	disk	queue	length
• Average	I/O	size	in	kilobytes
• Throughput	in	megabytes	per	second.
• Write	percentage	vs.	read	percentage
• Capacity	(free,	used	and	reserve)
Response time	
intensive	applications
• Too	many users	using	email,	ERP,	database	etc.
• Many	requests,	random	in	nature,	more	reads	more	
than	writes,	and	small	I/O	size
• Requests	queue	up,	response	times	increase
Bandwidth	intensive	
applications
• Few users		data	backup,	video	streaming/editing	or	
security	logging
• Root cause	could	be	insufficient	number	of	drives	to	
service	the	I/Os,	contention	at	the	controller,	or	
inadequate	bandwidth	at	the	array's	front-end	ports
Disk	failure
• If in	RAID	group,	this	kicks	off	rebuild	causing	
performance	degradation
8 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Storage	Bottlenecks
Components Issues
Storage controllers
• Oversaturating	the	controller	with	I/O,	limiting	the	IOPS	that	can	be	processed	from	the	cache	to	the	
array
• Throughput	overwhelming	the	processor
• Overloaded	CPU/insufficient	processing	power
• Inability	to	keep	up	with	the	performance	of solid	state drives	(SSDs)
Disk
• Too	many	applications	hitting	disks
• Insufficient	number	of	drives	for	throughput	or	IOPS	that	application	requires
• Disks	too	slow	to	meet	performance	needs	and	support	a	heavy	user	workload
Cache
• Insufficient	cache	memory
• Overloading	the	cache	with	writes,	causing	slow	performance
• Thrashing	the	cache	by	frequently	accessing	non-sequential	data
SAN	fabric/front	end	
ports
• Oversaturation/overutilization	if	there's	an	inadequate	number	of	ports	in	the	array
• Too	much	oversubscription	in	a	virtual	server	environment
• Improper	load	balancing	across	ports
• Contention/traffic	overload	at	interswitch links
• HBA	congestion
9 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Storage	Monitoring	Requirements
Single,	unified	solution to	
monitor	vast	enterprise	
storage	technologies	
High	scale	and	performance	
to	handle	large	elastic	
environments
Elastic	configuration	at	
scale	
Service	level	validation
10 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
CA	UIM	for	Storage	At	A	Glance	
§ Rapidly	identify	and	correct	storage	related	outages
§ Prevent	problems	before	they	happen	by	applying	intelligent	thresholds	to	metrics
§ Optimize	storage	allocations	by	tracking	storage	usage	and	relating	that	to	
applications	and	business	services
§ Automatically	identify,	deploy	and	configure	monitoring	for	storage	components	
and	elements
§ Monitor	and	manage	not	only		storage,	but	all	the	operating	systems,	virtualization	
environments,	cloud	environments,	business	applications	and	critical	IT	services	that	
depend	upon	that	storage
Why	Monitor?
11 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Comprehensive	Insights	on	Performance	and	Utilization
Identify	Issues	Rapidly	and	Better	Plan	for	Capacity
12 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Intelligent	Alarms	Proactively	Identify	Issues	
§ Rich	alerts	with	the	ability	to	
trigger	auto-remediation
§ Dynamic	thresholds	eliminate	
false	alarms
§ Time	to	threshold	alarms	send	
advance	warnings	on	capacity	
bottlenecks
13 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Comprehensive	Support	For	Storage	With	CA	UIM
Vendor/Type Series
EMC VNX,	Celerra, Clarrion,	VMAX,	VPLEX
IBM SVC,	V7000,	V3700,	DS3k, DS5k,	DS8K
HP 3Par
Hitachi VSP, USP,	USP-V
NetApp 7.X	and	C-Mode	(beta)
All flash/hyper	convereged PureStorage, Nutanix
Cloud storage Ceph*,	Swift,		S3
Under	consideration:	NimbleStorage,	Tintri,	Symplivity,	EMC	XtremeIO,	Azure	Blob,	
Google	Cloud	Storage
14 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	NetApp	With	CA	Unified	
Infrastructure	Management
15 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
NetApp	Storage	Monitoring	with	CA	UIM
§ Probe sends	SNMP	GET	queries	to	specified	NetApp	devices
– Probe	then	transforms	the	query	results	into	alarms	and	quality	of	service	messages	
for	service	level	agreement
– NetApp	probe uses	a	set	of	predefined	SNMP	OID	templates	available	on	most	
NetApp	devices
– A	profile	can	be	configured	to	integrate	the	NetApp	device	into	the	CA	UIM	
monitoring	solution
§ NetApp	filer	or	NetApp	fabric-attached	storage	(FAS)	is	a	type	of	disk	
storage	device;	this	device	owns	and	controls	filesystems,	directories,	and	
files	present	over	the	network
§ NetApp	filer	uses	the	Data	ONTAP	operating	system	(based	on	FreeBSD)
16 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
NetApp	Storage	Monitoring	with	CA	UIM
§ Probe	can	be	configured	for	NetApp	Ontap 7.2x	to	8.1	c-mode	and	7-mode	
operating	system
§ Components	that	can	be	monitored	using	the	netapp probe	are:
General	Product	information	
& System	Statistics
Cluster	status Disk
Ethernet	interface Aggregates Volumes
vFiler SnapMirrors SnapVaults
17 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
NetApp	Storage	Monitoring	with	CA	UIM
§ Probe	remotely	monitors	the	health	and	performance	of storage	objects	
and	systems	running	Data	ONTAP	8.2x	and	8.3x	versions in	Cluster	mode
§ Probe	can	monitor	the	following	storage	components:
Aggregates Controllers Disk
vServers	
• LUNs
• Qtrees
• Volumes
Hardware
• Disks
• Ethernet	
interfaces
18 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
NetApp	Storage	Monitoring	with	CA	UIM
Sample	Probe	Configuration
19 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
NetApp	Storage	Monitoring	with	CA	UIM
Sample	Device	Dashboard
20 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	EMC	Celerra	With	CA	Unified	
Infrastructure	Management
21 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	EMC	Celerra with	CA	UIM
§ Probe	connects	to	Celerra network	server	nodes	to	collect	and	store	monitoring	information	
in	the	probe
§ Define	alarms	that	are	generated	when	the	specified	thresholds	are	breached
§ Probe	can	monitor	the	following	storage	components:
– Data	movers
– Storage	systems	and	processors
– File	systems
– Networks
– Storage	systems
– Storage	volumes
22 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	EMC	Celerra	with	CA	UIM
Sample	Configuration	Screen
23 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	EMC	Celerra	with	CA	UIM
Sample	Device	Dashboard
24 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	EMC	Clariion	With	CA	Unified	
Infrastructure	Management
25 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	EMC	Clariion	with	CA	UIM
§ Probe	monitors	the	performance	and	availability	of	the	following	
components	of	the	EMC	Clariion storage	systems:
– Fast	cache
– Hosts
– LUNs
– RAID	groups
– Storage	groups
– Thin	pools
– Mirror	views
– Storage	processors
26 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	EMC	Clariion with	CA	UIM
§ Probe	uses	navisec CLI	(a	command-line	tool	available	from	EMC)	that	
collects	and	stores	monitoring	information	from	the	monitored	EMC	
Clariion	storage	servers	at	customizable	intervals
§ Alarms	that	are	generated	when	the	specified	thresholds	are	breached
§ The	probe	is	certified	on	the	following	storage	servers:
– EMC Clariion	CX4	Models:	CX4-480
– EMC Clariion	VNX	Models:	VNX5100,	VNX5300,	and	VNX5700
– EMC Clariion	VNX2	Models:	VNX5400	and	VNX8000
27 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	EMC	Clariion	with	CA	UIM
Sample	Configuration
28 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	EMC	Clariion with	CA	UIM
29 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Hitachi	Storage	Monitoring	with	CA	Unified	
Infrastructure	Management
30 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	Hitachi	with	CA	UIM
§ Probe	handles	all	common	monitoring	and	data	collection	tasks	for	the	
following	storage	arrays:
– Hitachi	USP_V
– Hitachi	USP_VM
– Hitachi	Adaptable	Modular	Storage	(AMS)
– Hitachi	Unified	Storage	(HUS)
– Hitachi	Virtual	Storage	Platform	(VSP)
§ Hitachi	USP_V	and	USP_VM	Series	are	disk	storage	solutions	for	small	and	
large	enterprises
31 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	Hitachi	with	CA	UIM
§ Hitachi	AMS	is	a	family	of	block	storage	systems	for	targeting	the	mid-tier	
enterprise	market;	a	single	system	can	manage	as	much	as	1,417	terabytes	
(TBs)	of	storage
§ Hitachi	replaces	its	mid-range	AMS	storage	array	with	the	Hitachi	Unified	
Storage	(HUS)	family	of	systems
– These	devices	allow	you	to	manage	block,	file,	and	object	data	in	a	highly	
scalable	and	cost-efficient	manner
– A	single	system	can	manage	almost	3	petabytes	(PBs)	of	storage
32 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	Hitachi	with	CA	UIM
§ Probe	can	monitor	the	following	components:
– Storage	array
– Controllers	and	ports
– Storage	pools
– Thin	provisioning	pools
– Array	groups
– Components
– Logical	volumes
– Disks
§ Probe	uses	an	SMI-S	interface	to	communicate	with	the	Hitachi	storage	
system	arrays
33 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	Hitachi	with	CA	UIM
Sample	Configuration
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Monitoring	Hitachi	with	CA	UIM
Sample	Configuration
35 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
HP_3Par	Storage	Monitoring	with	CA	
Unified	Infrastructure	Management
36 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	HP_3Par	with	CA	UIM
§ HP	3PAR	storage	monitoring	(hp_3par)	probe	enables	you	to	monitor	
the	performance	and	usage	of	HP	3PAR	StoreServ Storage	systems;	it	
obtains	performance	and	storage	utilization	statistics	on	the	following	
storage	objects:
– Controller	nodes
– Common	provisioning	groups	(CPGs)
– Disk	cages	and	applicable	interfaces,	power	supplies,	and	fans
– Physical	disks
– Logical	disks
– Ports
– Virtual	volumes
37 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	HP_3Par	with	CA	UIM
§ Probe	retrieves	the	following	information	about	the	complete	storage	
system:
– Performance	and	scalability for	the	total	number	of	storage	transactions	being	
processed	every	second	and	the	latency	of	the	storage	system
– Statistical	data for	all	objects	of	the	storage	system	as	a	whole;	for	example,	
the	configured	used	and	free	space	information	for	the	storage	system
§ Probe	is	certified	on	the	following	HP	3PAR	versions:
– HP	3PAR	INServ F200
– (version	1.11	and	later) HP	3PAR	StoreServ 740
38 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
IBM	Storage	Monitoring	with	CA	Unified	
Infrastructure	Management
39 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	IBM	Storage	with	CA	UIM
§ IBM	Disk	Storage	System	8000	Series	Monitoring	(ibm_ds_next)	probe	
monitors	IBM	DS8xxx	storage	systems;	phe probe	uses	an	SMI-S	interface	
to	communicate	with	the	IBM	DS	storage	system
§ The	probe	can	monitor	the	following	components:
– Arrays
– Disks
– Pools
– Ports
– Ranks
– Volumes
40 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	IBM	Storage	with	CA	UIM
§ Probe	monitors	IBM	DS3xxx,	IBM	DS4xxx,	and	IBM	DS5xxx	storage	arrays
§ Probe	uses	an	SMI-S	interface	to	communicate	with	the	IBM	DS	storage	
system
§ Probe	can	monitor	the	following	components:
– Storage	array
– Controllers	and	ports
– Storage	pols
– Array	groups
– Logical	volumes
– Disks
41 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	IBM	Storage	with	CA	UIM
§ Monitors	the	following	components	of	IBM	System	Storage	SAN	Volume	
Controller	(SVC)	and	IBM	V7000	storage	systems:
– vDisk,	mDisk,	mDisk group
– Node,	cluster,	host,	IO	groups,	port
§ Probe	supports	user	authentication	through	SSH only;	requires a	password	
or	a	valid	SSH	key	file	to	access	CLI
42 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	IBM	Storage	with	CA	UIM
Sample	Configuration
43 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	IBM	Storage	with	CA	UIM
Sample	Dashboard
44 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Pure	Storage	Monitoring	with	CA	Unified	
Infrastructure	Management
45 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	Pure	Storage	with	CA	UIM
§ Enables	you	to	monitor	the	performance	and	usage	of	the	PureStorage	
FlashArray	systems
§ The	following	physical	and	logical	storage	components	are	monitored:
– Pure	Storage	Flash	Array
– Drives
– Hardware
– Hosts
– Hostgroups
– Network
– Volumes
46 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	Pure	Storage	with	CA	UIM
§ Probe	retrieves	vital	array	information,	such	as:
– IOPS
– Latency
– Data	reduction
– Snapshot	capacity	
– Total	bandwidth
47 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	Pure	Storage	with	CA	UIM
48 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Monitoring	Pure	Storage	with	CA	UIM
49 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Thank	you.
Stay	connected	at	communities.ca.com
@CAWORLD					#CAWORLD ©	2016	CA.	All	RIGHTS	RESERVED.50 @CAWORLD					#CAWORLD
DevOps	– Agile	Ops
For	more	information	on	DevOps	– Agile	Ops,	please	visit:	
http://cainc.to/wYXSg6

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