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Digital Transformation
CEO: insert your own text
Chief Digital Officer: insert your own text
Author: insert your own text
Date: insert your own text
Version No: E.g. 1.0 for final / 0.1 for drafts
Strategy & Plan
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22
Table of Content
1. Executive Summary
2. Market & Competitor Analysis
3. Company Performance
4. SWOT
5. Digital Maturity Model - Current State & Target State
6. Digital Transformation Strategic Objectives, Team & Budget
7. Technologies to consider to reach our Digital Transformation Strategic Objectives
• Big Data
• Artificial Intelligence
• Cloud Computing
• Cyber security
• Blockchain
• Internet of Things
8. Digital Transformation Initiatives to reach our Strategic Objectives
9. Digital Transformation Plan
10. Dashboards to Track & Manage Progress
11. Exhibit
• Digital Marketing
• 3-D Printing
• Drones
• Robots
• Virtual Reality
• Augmented reality
33
Table of Content
1. Executive Summary
2. Market & Competitor Analysis
3. Company Performance
4. SWOT
5. Digital Maturity Model - Current State & Target State
6. Digital Transformation Strategic Objectives, Team & Budget
7. Technologies to consider to reach our Digital Transformation Strategic Objectives
• Big Data
• Artificial Intelligence
• Cloud Computing
• Cyber security
• Blockchain
• Internet of Things
8. Digital Transformation Initiatives to reach our Strategic Objectives
9. Digital Transformation Plan
10. Dashboards to Track & Manage Progress
11. Exhibit
• Digital Marketing
• 3-D Printing
• Drones
• Robots
• Virtual Reality
• Augmented reality
44
Executive Summary
Mission &
Vision
Digital
Transformation
Strategic
Objectives
Budget &
Headcounts
Mission: Insert your own text
Vision: Insert your own text
Insert strategic
objective #1
Technologies to
consider
Insert your own text
Next Steps
Digital
Transformation
Initiatives
Insert your own text
Insert your own text
Budget: Insert your own text
Headcount: Insert your own text
Insert strategic
objective #2
Insert strategic
objective #3
Insert strategic
objective #4
55
Table of Content
1. Executive Summary
2. Market & Competitor Analysis
3. Company Performance
4. SWOT
5. Digital Maturity Model - Current State & Target State
6. Digital Transformation Strategic Objectives, Team & Budget
7. Technologies to consider to reach our Digital Transformation Strategic Objectives
• Big Data
• Artificial Intelligence
• Cloud Computing
• Cyber security
• Blockchain
• Internet of Things
8. Digital Transformation Initiatives to reach our Strategic Objectives
9. Digital Transformation Plan
10. Dashboards to Track & Manage Progress
11. Exhibit
• Digital Marketing
• 3-D Printing
• Drones
• Robots
• Virtual Reality
• Augmented reality
66
PESTLE Analysis
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your CEO or Manager is busy, he does not have to read the whole slide.
PESTLE
P
E
S
T
E
L
Technological
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Legal
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Environmental
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Political
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Economical
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Social
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77
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88
Target Market
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your CEO or Manager is busy, he does not have to read the whole slide.
Target Market description
• Describe in this text block your target market(s), that is to say the group of customers that you want to
market your products to.
• To identify your target market(s), you can use customer segmentations such as:
✓ Geographic segmentation
✓ Demographic/socioeconomic segmentation: gender, age, income, occupation, education,
household size, and stage in the family life cycle)
✓ Attitudes
✓ Psychological profiles
99
Target Market Size & Growth
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your CEO or Manager is busy, he does not have to read the whole slide.
Total Available Market
(TAM)
Serviceable Available
Market (SAM)
Target Market
Market
Share
• Description: Insert your own text
• Size: Insert your own text
• Growth: Insert your own text
• Description: Insert your own text
• Size: Insert your own text
• Growth: Insert your own text
• Description: Insert your own text
• Size: Insert your own text
• Growth: Insert your own text
• Description: Insert your own text
• Size: Insert your own text
• Growth: Insert your own text
1010
Market Profitability
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your CEO or Manager is busy, he does not have to read the whole slide.
Porter’s 5 Forces
Intensity of Competitive
Rivalry
Insert your own text
Threat of New Entrants
• Insert your own text
• Insert your own text
• Insert your own text
Threat of Substitute Products
• Insert your own text
• Insert your own text
• Insert your own text
Bargaining Power of Buyers
• Insert your own text
• Insert your own text
• Insert your own text
Bargaining Power of Suppliers
• Insert your own text
• Insert your own text
• Insert your own text
Caption:
Low Average High
1111
Competitor Identification
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your CEO or Manager is busy, he does not have to read the whole slide.
1.Key National Competitors 2.Key International Competitors
• Competitor A
• Competitor B
• Competitor C
• Competitor D
• Competitor E
• Competitor F
• Competitor G
• Competitor H
3.Substitutes 4.New Entrants
• Competitor I
• Competitor J
• Competitor K
• Competitor L
• Competitor M
• Competitor N
• Competitor O
1212
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1313
Competitor Benchmarking (1/2)
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your CEO or Manager is busy, he does not have to read the whole slide.
Revenue Profit Market share Main activity
Number of
employee
Product
quality
Insert your
own text
Competitor A
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text
Insert your own
text
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text
Insert your own
text
Insert your own
text
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text
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text
Competitor B
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text
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text
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text
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text
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text
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text
Insert your own
text
Competitor D
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text
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text
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text
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text
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text
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text
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text
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text
1414
Competitor Benchmarking (2/2)
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your CEO or Manager is busy, he does not have to read the whole slide.
20
15
10
5
0
-5
Gaining market share
Losing market share
Average
market
growth
0 10 20 30 40 50
CompanyGrowth(%)
Market Share (%)
Insert title
60
Insert company name
Insert company name
Insert company name
Insert company name
1515
Table of Content
1. Executive Summary
2. Market & Competitor Analysis
3. Company Performance
4. SWOT
5. Digital Maturity Model - Current State & Target State
6. Digital Transformation Strategic Objectives, Team & Budget
7. Technologies to consider to reach our Digital Transformation Strategic Objectives
• Big Data
• Artificial Intelligence
• Cloud Computing
• Cyber security
• Blockchain
• Internet of Things
8. Digital Transformation Initiatives to reach our Strategic Objectives
9. Digital Transformation Plan
10. Dashboards to Track & Manage Progress
11. Exhibit
• Digital Marketing
• 3-D Printing
• Drones
• Robots
• Virtual Reality
• Augmented reality
1616
Revenue
$2,500,000
+12%
Profit
$1,000,000
+10%
Website traffic
1,000,000 Visitors
-5%
Top 5 countries in terms of Revenue Customer Satisfaction
92%
Stock Price
$102
-4%
Company Performance for FY [Insert Fiscal Year]
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your CEO or Manager is busy, he does not have to read the whole slide.
1717
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1818
Table of Content
1. Executive Summary
2. Market & Competitor Analysis
3. Company Performance
4. SWOT
5. Digital Maturity Model - Current State & Target State
6. Digital Transformation Strategic Objectives, Team & Budget
7. Technologies to consider to reach our Digital Transformation Strategic Objectives
• Big Data
• Artificial Intelligence
• Cloud Computing
• Cyber security
• Blockchain
• Internet of Things
8. Digital Transformation Initiatives to reach our Strategic Objectives
9. Digital Transformation Plan
10. Dashboards to Track & Manage Progress
11. Exhibit
• Digital Marketing
• 3-D Printing
• Drones
• Robots
• Virtual Reality
• Augmented reality
1919
Company Strengths & Weaknesses
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your CEO or Manager is busy, he does not have to read the whole slide.
Strengths Weaknesses
• Insert you own text
• Insert you own text
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• Insert you own text
2020
Company Opportunities & Threats
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your CEO or Manager is busy, he does not have to read the whole slide.
Opportunities Threats
• Insert you own text
• Insert you own text
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2121
Table of Content
1. Executive Summary
2. Market & Competitor Analysis
3. Company Performance
4. SWOT
5. Digital Maturity Model - Current State & Target State
6. Digital Transformation Strategic Objectives, Team & Budget
7. Technologies to consider to reach our Digital Transformation Strategic Objectives
• Big Data
• Artificial Intelligence
• Cloud Computing
• Cyber security
• Blockchain
• Internet of Things
8. Digital Transformation Initiatives to reach our Strategic Objectives
9. Digital Transformation Plan
10. Dashboards to Track & Manage Progress
11. Exhibit
• Digital Marketing
• 3-D Printing
• Drones
• Robots
• Virtual Reality
• Augmented reality
2222
Digital maturity assessment
Description (1/2)
Customer
Experience
Level 1 - Basic Level 2 - Medium Level 3 - Good Level 4 - World-class
• Only a single channel, which is
often a physical store
• React to customer needs
Data &
Insights
Strategy &
Leadership
Technology
Operations
• Multiple channels but often siloed,
with the ecommerce department
often seen as a separate entity
• Start to proactively answer customer
needs, and influence buying
decisions
• Actively transitioning from a multi
channel to an omni-channel model
• Proactively answer customer needs,
and influence buying decisions
• Omni-channel model where
channels are integrated, allowing a
seamless customer experience
• Meet the needs of customers even
before they become aware of those
needs (with Internet of Things)
• Barely no data
• Barely no insight
• The company has some data
• A team of people manually analyze
and provide insight to the rest of the
company
• The company has a Big Data
solution gathering a lot of data
• Automatic reporting with key insights
• Almost a 360-degree view of the
customer
• The company has a Big Data
solution gathering a lot of data
• Automatic reporting providing a lot
of key insights in real time
• A 360-degree view of the customer
• Barely no digital transformation
strategy
• Barely no plan to implement the
digital strategy
• Barely no investment
• A basic digital transformation
strategy has been defined
• A basic plan has been defined to
implement the digital strategy
• Small buy-in from the leadership
team and small financial investment
• A robust digital transformation
strategy has been defined
• A robust plan has been defined to
implement the digital strategy
• High buy-in from the leadership
team and high financial investment
• Same as level 3
• A Chief Digital Officer is now part of
the Executive Committee
• The corporate strategy team and
the Digital team work together to
define the corporate strategy
• Barely no new technologies are
leveraged to better achieve the
corporate strategic objectives
• Start to leverage new technologies
to better achieve the corporate
strategic objectives
• All the new technologies are either
leveraged or considered to better
achieve the corporate strategic
objectives
• Same as level 3
• A Chief Technology Officer is now
part of the Executive Committee
• The corporate strategy team and
the Technology team work together
to define the corporate strategy
• Barely no processes are automated
• Do not support the continuum from
full service to self-service
• Start to automate basic processes
• Start to support the continuum from
full service to self-service
• Many processes have been
automated
• Algorithms are extensively used to
optimize processes automatically
• Support the continuum from full
service to self-service
• Most processes have been automated
• Algorithms and machine learning are
extensively used to optimize
processes automatically
• Support the continuum from full
service to self-service
2323
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2424
Digital maturity assessment
Current State & Target State
Customer
Experience
Level 1 - Basic Level 2 - Medium Level 3 - Good Level 4 - World-class
Data &
Insights
Strategy &
Leadership
Technology
Operations
Culture &
People
Current State Target State
Organization
Marketing
Cyber Security
Brand
Management
2525
Table of Content
1. Executive Summary
2. Market & Competitor Analysis
3. Company Performance
4. SWOT
5. Digital Maturity Model - Current State & Target State
6. Digital Transformation Strategic Objectives, Team & Budget
7. Technologies to consider to reach our Digital Transformation Strategic Objectives
• Big Data
• Artificial Intelligence
• Cloud Computing
• Cyber security
• Blockchain
• Internet of Things
8. Digital Transformation Initiatives to reach our Strategic Objectives
9. Digital Transformation Plan
10. Dashboards to Track & Manage Progress
11. Exhibit
• Digital Marketing
• 3-D Printing
• Drones
• Robots
• Virtual Reality
• Augmented reality
2626
To download & Reuse the remaining 120 Powerpoint
slides & 10 Excel sheets, click below:
Download Now

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Digital Transformation Strategy and Plan Template

  • 1. 11 Digital Transformation CEO: insert your own text Chief Digital Officer: insert your own text Author: insert your own text Date: insert your own text Version No: E.g. 1.0 for final / 0.1 for drafts Strategy & Plan Download and reuse this Powerpoint presentation at www.slidebooks.com
  • 2. 22 Table of Content 1. Executive Summary 2. Market & Competitor Analysis 3. Company Performance 4. SWOT 5. Digital Maturity Model - Current State & Target State 6. Digital Transformation Strategic Objectives, Team & Budget 7. Technologies to consider to reach our Digital Transformation Strategic Objectives • Big Data • Artificial Intelligence • Cloud Computing • Cyber security • Blockchain • Internet of Things 8. Digital Transformation Initiatives to reach our Strategic Objectives 9. Digital Transformation Plan 10. Dashboards to Track & Manage Progress 11. Exhibit • Digital Marketing • 3-D Printing • Drones • Robots • Virtual Reality • Augmented reality
  • 3. 33 Table of Content 1. Executive Summary 2. Market & Competitor Analysis 3. Company Performance 4. SWOT 5. Digital Maturity Model - Current State & Target State 6. Digital Transformation Strategic Objectives, Team & Budget 7. Technologies to consider to reach our Digital Transformation Strategic Objectives • Big Data • Artificial Intelligence • Cloud Computing • Cyber security • Blockchain • Internet of Things 8. Digital Transformation Initiatives to reach our Strategic Objectives 9. Digital Transformation Plan 10. Dashboards to Track & Manage Progress 11. Exhibit • Digital Marketing • 3-D Printing • Drones • Robots • Virtual Reality • Augmented reality
  • 4. 44 Executive Summary Mission & Vision Digital Transformation Strategic Objectives Budget & Headcounts Mission: Insert your own text Vision: Insert your own text Insert strategic objective #1 Technologies to consider Insert your own text Next Steps Digital Transformation Initiatives Insert your own text Insert your own text Budget: Insert your own text Headcount: Insert your own text Insert strategic objective #2 Insert strategic objective #3 Insert strategic objective #4
  • 5. 55 Table of Content 1. Executive Summary 2. Market & Competitor Analysis 3. Company Performance 4. SWOT 5. Digital Maturity Model - Current State & Target State 6. Digital Transformation Strategic Objectives, Team & Budget 7. Technologies to consider to reach our Digital Transformation Strategic Objectives • Big Data • Artificial Intelligence • Cloud Computing • Cyber security • Blockchain • Internet of Things 8. Digital Transformation Initiatives to reach our Strategic Objectives 9. Digital Transformation Plan 10. Dashboards to Track & Manage Progress 11. Exhibit • Digital Marketing • 3-D Printing • Drones • Robots • Virtual Reality • Augmented reality
  • 6. 66 PESTLE Analysis Replace this text by your own text. Provide the key takeaway of this Powerpoint slide, so if your CEO or Manager is busy, he does not have to read the whole slide. PESTLE P E S T E L Technological • Replace the text by your own text • Replace the text by your own text • Replace the text by your own text • Replace the text by your own text Legal • Replace the text by your own text • Replace the text by your own text • Replace the text by your own text • Replace the text by your own text Environmental • Replace the text by your own text • Replace the text by your own text • Replace the text by your own text • Replace the text by your own text Political • Replace the text by your own text • Replace the text by your own text • Replace the text by your own text • Replace the text by your own text Economical • Replace the text by your own text • Replace the text by your own text • Replace the text by your own text • Replace the text by your own text Social • Replace the text by your own text • Replace the text by your own text • Replace the text by your own text • Replace the text by your own text
  • 7. 77 To download & Reuse the remaining 120 Powerpoint slides & 10 Excel sheets, click below: Download Now
  • 8. 88 Target Market Replace this text by your own text. Provide the key takeaway of this Powerpoint slide, so if your CEO or Manager is busy, he does not have to read the whole slide. Target Market description • Describe in this text block your target market(s), that is to say the group of customers that you want to market your products to. • To identify your target market(s), you can use customer segmentations such as: ✓ Geographic segmentation ✓ Demographic/socioeconomic segmentation: gender, age, income, occupation, education, household size, and stage in the family life cycle) ✓ Attitudes ✓ Psychological profiles
  • 9. 99 Target Market Size & Growth Replace this text by your own text. Provide the key takeaway of this Powerpoint slide, so if your CEO or Manager is busy, he does not have to read the whole slide. Total Available Market (TAM) Serviceable Available Market (SAM) Target Market Market Share • Description: Insert your own text • Size: Insert your own text • Growth: Insert your own text • Description: Insert your own text • Size: Insert your own text • Growth: Insert your own text • Description: Insert your own text • Size: Insert your own text • Growth: Insert your own text • Description: Insert your own text • Size: Insert your own text • Growth: Insert your own text
  • 10. 1010 Market Profitability Replace this text by your own text. Provide the key takeaway of this Powerpoint slide, so if your CEO or Manager is busy, he does not have to read the whole slide. Porter’s 5 Forces Intensity of Competitive Rivalry Insert your own text Threat of New Entrants • Insert your own text • Insert your own text • Insert your own text Threat of Substitute Products • Insert your own text • Insert your own text • Insert your own text Bargaining Power of Buyers • Insert your own text • Insert your own text • Insert your own text Bargaining Power of Suppliers • Insert your own text • Insert your own text • Insert your own text Caption: Low Average High
  • 11. 1111 Competitor Identification Replace this text by your own text. Provide the key takeaway of this Powerpoint slide, so if your CEO or Manager is busy, he does not have to read the whole slide. 1.Key National Competitors 2.Key International Competitors • Competitor A • Competitor B • Competitor C • Competitor D • Competitor E • Competitor F • Competitor G • Competitor H 3.Substitutes 4.New Entrants • Competitor I • Competitor J • Competitor K • Competitor L • Competitor M • Competitor N • Competitor O
  • 12. 1212 To download & Reuse the remaining 120 Powerpoint slides & 10 Excel sheets, click below: Download Now
  • 13. 1313 Competitor Benchmarking (1/2) Replace this text by your own text. Provide the key takeaway of this Powerpoint slide, so if your CEO or Manager is busy, he does not have to read the whole slide. Revenue Profit Market share Main activity Number of employee Product quality Insert your own text Competitor A Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Competitor B Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Competitor D Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text Insert your own text
  • 14. 1414 Competitor Benchmarking (2/2) Replace this text by your own text. Provide the key takeaway of this Powerpoint slide, so if your CEO or Manager is busy, he does not have to read the whole slide. 20 15 10 5 0 -5 Gaining market share Losing market share Average market growth 0 10 20 30 40 50 CompanyGrowth(%) Market Share (%) Insert title 60 Insert company name Insert company name Insert company name Insert company name
  • 15. 1515 Table of Content 1. Executive Summary 2. Market & Competitor Analysis 3. Company Performance 4. SWOT 5. Digital Maturity Model - Current State & Target State 6. Digital Transformation Strategic Objectives, Team & Budget 7. Technologies to consider to reach our Digital Transformation Strategic Objectives • Big Data • Artificial Intelligence • Cloud Computing • Cyber security • Blockchain • Internet of Things 8. Digital Transformation Initiatives to reach our Strategic Objectives 9. Digital Transformation Plan 10. Dashboards to Track & Manage Progress 11. Exhibit • Digital Marketing • 3-D Printing • Drones • Robots • Virtual Reality • Augmented reality
  • 16. 1616 Revenue $2,500,000 +12% Profit $1,000,000 +10% Website traffic 1,000,000 Visitors -5% Top 5 countries in terms of Revenue Customer Satisfaction 92% Stock Price $102 -4% Company Performance for FY [Insert Fiscal Year] Replace this text by your own text. Provide the key takeaway of this Powerpoint slide, so if your CEO or Manager is busy, he does not have to read the whole slide.
  • 17. 1717 To download & Reuse the remaining 120 Powerpoint slides & 10 Excel sheets, click below: Download Now
  • 18. 1818 Table of Content 1. Executive Summary 2. Market & Competitor Analysis 3. Company Performance 4. SWOT 5. Digital Maturity Model - Current State & Target State 6. Digital Transformation Strategic Objectives, Team & Budget 7. Technologies to consider to reach our Digital Transformation Strategic Objectives • Big Data • Artificial Intelligence • Cloud Computing • Cyber security • Blockchain • Internet of Things 8. Digital Transformation Initiatives to reach our Strategic Objectives 9. Digital Transformation Plan 10. Dashboards to Track & Manage Progress 11. Exhibit • Digital Marketing • 3-D Printing • Drones • Robots • Virtual Reality • Augmented reality
  • 19. 1919 Company Strengths & Weaknesses Replace this text by your own text. Provide the key takeaway of this Powerpoint slide, so if your CEO or Manager is busy, he does not have to read the whole slide. Strengths Weaknesses • Insert you own text • Insert you own text • Insert you own text • Insert you own text • Insert you own text • Insert you own text • Insert you own text • Insert you own text • Insert you own text • Insert you own text • Insert you own text • Insert you own text • Insert you own text • Insert you own text
  • 20. 2020 Company Opportunities & Threats Replace this text by your own text. Provide the key takeaway of this Powerpoint slide, so if your CEO or Manager is busy, he does not have to read the whole slide. Opportunities Threats • Insert you own text • Insert you own text • Insert you own text • Insert you own text • Insert you own text • Insert you own text • Insert you own text • Insert you own text • Insert you own text • Insert you own text • Insert you own text • Insert you own text • Insert you own text • Insert you own text
  • 21. 2121 Table of Content 1. Executive Summary 2. Market & Competitor Analysis 3. Company Performance 4. SWOT 5. Digital Maturity Model - Current State & Target State 6. Digital Transformation Strategic Objectives, Team & Budget 7. Technologies to consider to reach our Digital Transformation Strategic Objectives • Big Data • Artificial Intelligence • Cloud Computing • Cyber security • Blockchain • Internet of Things 8. Digital Transformation Initiatives to reach our Strategic Objectives 9. Digital Transformation Plan 10. Dashboards to Track & Manage Progress 11. Exhibit • Digital Marketing • 3-D Printing • Drones • Robots • Virtual Reality • Augmented reality
  • 22. 2222 Digital maturity assessment Description (1/2) Customer Experience Level 1 - Basic Level 2 - Medium Level 3 - Good Level 4 - World-class • Only a single channel, which is often a physical store • React to customer needs Data & Insights Strategy & Leadership Technology Operations • Multiple channels but often siloed, with the ecommerce department often seen as a separate entity • Start to proactively answer customer needs, and influence buying decisions • Actively transitioning from a multi channel to an omni-channel model • Proactively answer customer needs, and influence buying decisions • Omni-channel model where channels are integrated, allowing a seamless customer experience • Meet the needs of customers even before they become aware of those needs (with Internet of Things) • Barely no data • Barely no insight • The company has some data • A team of people manually analyze and provide insight to the rest of the company • The company has a Big Data solution gathering a lot of data • Automatic reporting with key insights • Almost a 360-degree view of the customer • The company has a Big Data solution gathering a lot of data • Automatic reporting providing a lot of key insights in real time • A 360-degree view of the customer • Barely no digital transformation strategy • Barely no plan to implement the digital strategy • Barely no investment • A basic digital transformation strategy has been defined • A basic plan has been defined to implement the digital strategy • Small buy-in from the leadership team and small financial investment • A robust digital transformation strategy has been defined • A robust plan has been defined to implement the digital strategy • High buy-in from the leadership team and high financial investment • Same as level 3 • A Chief Digital Officer is now part of the Executive Committee • The corporate strategy team and the Digital team work together to define the corporate strategy • Barely no new technologies are leveraged to better achieve the corporate strategic objectives • Start to leverage new technologies to better achieve the corporate strategic objectives • All the new technologies are either leveraged or considered to better achieve the corporate strategic objectives • Same as level 3 • A Chief Technology Officer is now part of the Executive Committee • The corporate strategy team and the Technology team work together to define the corporate strategy • Barely no processes are automated • Do not support the continuum from full service to self-service • Start to automate basic processes • Start to support the continuum from full service to self-service • Many processes have been automated • Algorithms are extensively used to optimize processes automatically • Support the continuum from full service to self-service • Most processes have been automated • Algorithms and machine learning are extensively used to optimize processes automatically • Support the continuum from full service to self-service
  • 23. 2323 To download & Reuse the remaining 120 Powerpoint slides & 10 Excel sheets, click below: Download Now
  • 24. 2424 Digital maturity assessment Current State & Target State Customer Experience Level 1 - Basic Level 2 - Medium Level 3 - Good Level 4 - World-class Data & Insights Strategy & Leadership Technology Operations Culture & People Current State Target State Organization Marketing Cyber Security Brand Management
  • 25. 2525 Table of Content 1. Executive Summary 2. Market & Competitor Analysis 3. Company Performance 4. SWOT 5. Digital Maturity Model - Current State & Target State 6. Digital Transformation Strategic Objectives, Team & Budget 7. Technologies to consider to reach our Digital Transformation Strategic Objectives • Big Data • Artificial Intelligence • Cloud Computing • Cyber security • Blockchain • Internet of Things 8. Digital Transformation Initiatives to reach our Strategic Objectives 9. Digital Transformation Plan 10. Dashboards to Track & Manage Progress 11. Exhibit • Digital Marketing • 3-D Printing • Drones • Robots • Virtual Reality • Augmented reality
  • 26. 2626 To download & Reuse the remaining 120 Powerpoint slides & 10 Excel sheets, click below: Download Now