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Is it time to get rid of
weekly stays?
Ian McHenry, CEO, Beyond Pricing
North
Carolina is a
drive-to
market
North
Carolina is a
drive-to
market
North
Carolina is a
drive-to
market
…with drive-to demand (Kitty Hawk)
…with drive-to demand (Hatteras Island)
…with drive-to demand (Oak Island)
…with drive-to demand (Wrightsville Beach)
…with drive-to demand (Asheville)
When unconstrained by weekly mins,
there is significant demand for shorter stays
†Significant weekend demand, typical of drive-to markets
†Day of week fluctuation in demand appears smaller in summer
mainly because most guests are pushed into week-long stays
† Most experiments with reducing minimum length of stay (MLOS) have been
restricted to shoulder and off-season, leading to greater fluctuations in
weekend occupancy during those periods
†Overall macro trends are toward shorter and more last-minute stays
† Average American vacation is 4 days long
Percentage of bookings by length of stay
Overall October
Kitty Hawk
0%
10%
20%
30%
40%
50%
60%
70%
1 2 3 4 5 6 7 8 to14 15 to 30 31+
0%
5%
10%
15%
20%
25%
30%
1 2 3 4 5 6 7 8 to14 15 to 30 31+
Percentage of bookings by length of stay
Overall October
Wrightsville Beach
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
1 2 3 4 5 6 7 8 to14 15 to 30 31+
0%
5%
10%
15%
20%
25%
30%
1 2 3 4 5 6 7 8 to14 15 to 30 31+
Percentage of bookings by length of stay
0%
5%
10%
15%
20%
25%
30%
35%
40%
1 2 3 4 5 6 7 8 to14 15 to 30 31+
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
1 2 3 4 5 6 7 8 to14 15 to 30 31+
Overall October
Asheville
If There’s More Demand for Weekends Than
Weekdays and People Want Shorter Stays,
Why Do We Have Weekly Min LOS?
†Revenue reasons:
† Desire to get full occupancy from weekly bookings (enough demand for
weekly = no need to reduce min LOS)
† Worry that allowing shorter stays will reduce occupancy
† Worry that allowing shorter stays will break up calendar
†Operational reasons:
† Easier to have single day for turnover / check-in
† PMS/channel manager/website issues
How to accept shorter stays without losing
revenue
†Day of week pricing
†Length of stay pricing
†Last minute and gap filling reduction of min stays
Day of Week Pricing
†Increase price on weekends and other higher than average days
PM Example:
Nags Head
Recommended:
20%+ higher on weekends in Nags Head
Length of Stay Pricing
†Having a different price depending on how long someone stays is the best
way to protect revenue during peak periods
†Many ways to implement but starting point is usually around what % of the
weekly revenue do you want?
† Option 1: No matter how long they stay, they still pay the same as if they stayed a
week
† PRO: guaranteed to get a full week’s rent even if you don’t fill other days
† CON: makes 4 night and below stays incredibly expensive on a per night basis
† Option 2: Stay 1-4 nights, pay 80% of weekly rate; stay 5-7 nights, pay 100% of
weekly rate (credit to Bluetent for support of this type of arrangement)
† PRO: if able to book 2 stays in a week, receive 160% of revenue
† CON: still expensive for 2 or 3 night stays
† Option 3: Some combination
† PRO: flexible and can adapt to changing probabilities of getting shorter stays
† CON: more complicated to setup
Length of Stay Pricing – Example 1
DoW Price
Monday 600$
Tuesday 600$
Wednesday 610$
Thursday 640$
Friday 730$
Saturday 740$
Sunday 630$
Total 4,550$
LOS Premium
1 700%
2 350%
3 233%
4 175%
5 140%
6 117%
7 100%
†No matter whether
someone stays 1
night or 7 nights,
they pay the same
amount: $4,550
Length of Stay Pricing – Example 1
†This leads very
high ADRs for
shorter stays
Monday check-in: LOS ADR
7 650$
6 768$
5 938$
4 1,199$
3 1,633$
2 2,398$
1 4,410$
Length of Stay Pricing – Example 2
DoW Price
Monday 600$
Tuesday 600$
Wednesday 610$
Thursday 640$
Friday 730$
Saturday 740$
Sunday 630$
Total 4,550$
†1-4 night stays =
$3,640
†5-7 night stays =
$4,550
LOS Premium
1 607%
2 303%
3 201%
4 149%
5 143%
6 116%
7 100%
Length of Stay Pricing – Example 2
†Slightly better
nightly ADRs but
still very high
Monday check-in: LOS ADR
7 650$
6 764$
5 959$
4 1,018$
3 1,408$
2 2,078$
1 3,822$
Length of Stay Pricing – Example 3
DoW Price
Monday 600$
Tuesday 600$
Wednesday 610$
Thursday 640$
Friday 730$
Saturday 740$
Sunday 630$
Total 4,550$
†Figure out a
premium that
reflects the
probability of
getting a booking
to fill any gaps
created
†Varies by market
and sub-market
LOS Premium
1 266%
2 154%
3 157%
4 145%
5 127%
6 112%
7 100%
Length of Stay Pricing – Example 3
†Reasonable ADRs
†If able to book a 3
and a 4 night stay,
revenue can be up
60% for the week
Monday check-in: LOS ADR Total Amount
7 650$ 4,550$
6 735$ 4,411$
5 848$ 4,242$
4 993$ 3,974$
3 1,101$ 3,304$
2 1,057$ 2,113$
1 1,673$ 1,673$
Last Minute Reduction of Min LOS
†If you’re hesitant or unable to do LOS pricing during your peak
periods, you can ease into it by reducing your minimum length of stay
closer to the stay date
†For example, some managers will reduce to 5 nights, 2 months out,
and 3 nights 1 month out
†Last minute bookers are less likely to be taking an entire week off so
you can capture more demand by reducing your minimum stay last
minute
Considerations when switching from weekly
prices and when doing length of stay pricing
†PMS/Channel Manager/website/channel issues
† Do each of these folks support it?
† Daily prices are supported by all OTAs and weekly prices are being phased out (see
Lodging Rates)
† Legacy “rate feeds” may still have weekly prices. Make sure your channel manager or
website knows you’re moving off of weekly rates and to always fall back on daily rates
† Can you do LOS pricing?
† Booking.com: yes
† Websites (Bluetent, ICND, etc): yes, but ask
† HomeAway: ? Will this go away with Guaranteed Pricing?
† TripAdvisor: yes
† Airbnb: kind of. Mostly just discounting for longer stays
Considerations when switching from weekly
prices and when doing length of stay pricing
†Your website is probably your most flexible way to implement length
of stay pricing so be sure to use a modern one, like Bluetent or others
†Still a long way to go to catch up with hotels
† Ironic, because LOS pricing can have a bigger impact with vacation rentals,
opening up more nights to people looking for shorter stays
Q: Is it time to get rid of weekly stays?
†A: It depends J
Q&A + Discussion
†For slides or follow-up questions:
† ian@beyondpricing.com
† Twitter: @beyondpricing
Thank you!
†For slides or follow-up questions:
† ian@beyondpricing.com
† Twitter: @beyondpricing

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Is it time to get rid of weekly stays? VRMA Connect

  • 1. Is it time to get rid of weekly stays? Ian McHenry, CEO, Beyond Pricing
  • 5. …with drive-to demand (Kitty Hawk)
  • 6. …with drive-to demand (Hatteras Island)
  • 7. …with drive-to demand (Oak Island)
  • 8. …with drive-to demand (Wrightsville Beach)
  • 10. When unconstrained by weekly mins, there is significant demand for shorter stays †Significant weekend demand, typical of drive-to markets †Day of week fluctuation in demand appears smaller in summer mainly because most guests are pushed into week-long stays † Most experiments with reducing minimum length of stay (MLOS) have been restricted to shoulder and off-season, leading to greater fluctuations in weekend occupancy during those periods †Overall macro trends are toward shorter and more last-minute stays † Average American vacation is 4 days long
  • 11. Percentage of bookings by length of stay Overall October Kitty Hawk 0% 10% 20% 30% 40% 50% 60% 70% 1 2 3 4 5 6 7 8 to14 15 to 30 31+ 0% 5% 10% 15% 20% 25% 30% 1 2 3 4 5 6 7 8 to14 15 to 30 31+
  • 12. Percentage of bookings by length of stay Overall October Wrightsville Beach 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 1 2 3 4 5 6 7 8 to14 15 to 30 31+ 0% 5% 10% 15% 20% 25% 30% 1 2 3 4 5 6 7 8 to14 15 to 30 31+
  • 13. Percentage of bookings by length of stay 0% 5% 10% 15% 20% 25% 30% 35% 40% 1 2 3 4 5 6 7 8 to14 15 to 30 31+ 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 1 2 3 4 5 6 7 8 to14 15 to 30 31+ Overall October Asheville
  • 14. If There’s More Demand for Weekends Than Weekdays and People Want Shorter Stays, Why Do We Have Weekly Min LOS? †Revenue reasons: † Desire to get full occupancy from weekly bookings (enough demand for weekly = no need to reduce min LOS) † Worry that allowing shorter stays will reduce occupancy † Worry that allowing shorter stays will break up calendar †Operational reasons: † Easier to have single day for turnover / check-in † PMS/channel manager/website issues
  • 15. How to accept shorter stays without losing revenue †Day of week pricing †Length of stay pricing †Last minute and gap filling reduction of min stays
  • 16. Day of Week Pricing †Increase price on weekends and other higher than average days PM Example: Nags Head Recommended: 20%+ higher on weekends in Nags Head
  • 17. Length of Stay Pricing †Having a different price depending on how long someone stays is the best way to protect revenue during peak periods †Many ways to implement but starting point is usually around what % of the weekly revenue do you want? † Option 1: No matter how long they stay, they still pay the same as if they stayed a week † PRO: guaranteed to get a full week’s rent even if you don’t fill other days † CON: makes 4 night and below stays incredibly expensive on a per night basis † Option 2: Stay 1-4 nights, pay 80% of weekly rate; stay 5-7 nights, pay 100% of weekly rate (credit to Bluetent for support of this type of arrangement) † PRO: if able to book 2 stays in a week, receive 160% of revenue † CON: still expensive for 2 or 3 night stays † Option 3: Some combination † PRO: flexible and can adapt to changing probabilities of getting shorter stays † CON: more complicated to setup
  • 18. Length of Stay Pricing – Example 1 DoW Price Monday 600$ Tuesday 600$ Wednesday 610$ Thursday 640$ Friday 730$ Saturday 740$ Sunday 630$ Total 4,550$ LOS Premium 1 700% 2 350% 3 233% 4 175% 5 140% 6 117% 7 100% †No matter whether someone stays 1 night or 7 nights, they pay the same amount: $4,550
  • 19. Length of Stay Pricing – Example 1 †This leads very high ADRs for shorter stays Monday check-in: LOS ADR 7 650$ 6 768$ 5 938$ 4 1,199$ 3 1,633$ 2 2,398$ 1 4,410$
  • 20. Length of Stay Pricing – Example 2 DoW Price Monday 600$ Tuesday 600$ Wednesday 610$ Thursday 640$ Friday 730$ Saturday 740$ Sunday 630$ Total 4,550$ †1-4 night stays = $3,640 †5-7 night stays = $4,550 LOS Premium 1 607% 2 303% 3 201% 4 149% 5 143% 6 116% 7 100%
  • 21. Length of Stay Pricing – Example 2 †Slightly better nightly ADRs but still very high Monday check-in: LOS ADR 7 650$ 6 764$ 5 959$ 4 1,018$ 3 1,408$ 2 2,078$ 1 3,822$
  • 22. Length of Stay Pricing – Example 3 DoW Price Monday 600$ Tuesday 600$ Wednesday 610$ Thursday 640$ Friday 730$ Saturday 740$ Sunday 630$ Total 4,550$ †Figure out a premium that reflects the probability of getting a booking to fill any gaps created †Varies by market and sub-market LOS Premium 1 266% 2 154% 3 157% 4 145% 5 127% 6 112% 7 100%
  • 23. Length of Stay Pricing – Example 3 †Reasonable ADRs †If able to book a 3 and a 4 night stay, revenue can be up 60% for the week Monday check-in: LOS ADR Total Amount 7 650$ 4,550$ 6 735$ 4,411$ 5 848$ 4,242$ 4 993$ 3,974$ 3 1,101$ 3,304$ 2 1,057$ 2,113$ 1 1,673$ 1,673$
  • 24. Last Minute Reduction of Min LOS †If you’re hesitant or unable to do LOS pricing during your peak periods, you can ease into it by reducing your minimum length of stay closer to the stay date †For example, some managers will reduce to 5 nights, 2 months out, and 3 nights 1 month out †Last minute bookers are less likely to be taking an entire week off so you can capture more demand by reducing your minimum stay last minute
  • 25. Considerations when switching from weekly prices and when doing length of stay pricing †PMS/Channel Manager/website/channel issues † Do each of these folks support it? † Daily prices are supported by all OTAs and weekly prices are being phased out (see Lodging Rates) † Legacy “rate feeds” may still have weekly prices. Make sure your channel manager or website knows you’re moving off of weekly rates and to always fall back on daily rates † Can you do LOS pricing? † Booking.com: yes † Websites (Bluetent, ICND, etc): yes, but ask † HomeAway: ? Will this go away with Guaranteed Pricing? † TripAdvisor: yes † Airbnb: kind of. Mostly just discounting for longer stays
  • 26. Considerations when switching from weekly prices and when doing length of stay pricing †Your website is probably your most flexible way to implement length of stay pricing so be sure to use a modern one, like Bluetent or others †Still a long way to go to catch up with hotels † Ironic, because LOS pricing can have a bigger impact with vacation rentals, opening up more nights to people looking for shorter stays
  • 27. Q: Is it time to get rid of weekly stays? †A: It depends J
  • 28. Q&A + Discussion †For slides or follow-up questions: † ian@beyondpricing.com † Twitter: @beyondpricing
  • 29. Thank you! †For slides or follow-up questions: † ian@beyondpricing.com † Twitter: @beyondpricing