Axia designed and developed NAGICO's first formal group brochure. Several similar brochures were designed for specific territories. Axia is an award-winning visual communications company specializing in wayfinding, branding and advertising for city, corporate and retail markets. Axia provides solutions to move people forward, companies upward and communities onward. Here, great ideas take flight. At Axia, we believe there is no such thing as a bad idea, just another step toward a winning solution. We encourage our Clients to participate in the design process because their input is based on insight and passion. Our motto is simple. “Provide the best creative solutions for the best clients for the best results– and have fun doing it”. Axia Creative, formerly known as Mayfield Creative, is located in West Palm Beach, Florida with a client base that covers the entire US, parts of Canada and over 19 Caribbean territories. Todd Mayfield is the President and cofounder of Axia Creative. He has over 29 years of wayfinding, brand development, advertising and print graphics experience. He is also an accomplished fine artist and illustrator. Todd has earned numerous awards for design excellence and profound respect among his peers. His work has been featured in various industry magazines and books such as Print, Signs of the Times and American Corporate Identity. Currently, his company has a loyal client base from California to the Caribbean and parts of Canada. AXIACREATIVE.COM

1. The NAGICO Way

2. The Bahamas
“We consistently strive to maintain
and improve our award-winning services,
even in the most painful of times for our
communities.”
2020
ANNIVERSARY
1982-2012
BVI
Anguilla
2012 marks an impressive 30 year milestone for NAGICO. Over the past three decades, NAGICO
has managed to grow into the largest privately held insurance provider in the region. We have
also been tested with many catastrophes, but I am proud to say that we have proved to be a
strong and stable company with a reputation for fast and fair claims settlement no matter the
calamity.
We consistently strive to maintain and improve our award-winning services, even in the most
painful of times for our communities. Our team of the region’s most experienced and trained
professionals work each day to ensure your security and peace of mind under the NAGICO
Umbrella.
St. Maarten
St. Martin
Saba
Nevis
Antigua
Montserrat
30 Years, 19 Territories, 1 Group
Guadeloupe
Dominica
Martinique
St. Lucia
Aruba
Curaçao
Bonaire
Imran McSood Amjad, ACII
NAGICO Group Chief Executive Officer
St. Eustatius
St. Kitts
St. Vincent
Grenada
Tobago
Trinidad

3. Company
Milestones
4
5
Executive Team
6
Products
8
Strength
10
Reinsurance
12
Onward
13
We are a financially strong and innovative insurance provider
leading the insurance industry in the Caribbean. At NAGICO,
we provide our customers with exceptional value through our
competitive and flexible products, expertise and responsive service
offered throughout our regional network of branch offices, agents
and brokers in the Caribbean and future markets. The NAGICO
experience is shaped by the many cultures of the Caribbean,
which enhances the quality of life for our customers and the
communities in which they live.
This is the NAGICO Way
2

4. 1982
NAGICO is founded in Philipsburg, St. Maarten by a group of businessmen who
envisioned an insurance company dedicated to protecting property owners from
Company
With a history dating back over thirty years and hundreds of
losses against affordable costs with high quality service and a personal touch. Mr.
Milestones
Imran McSood Amjad was hired to spearhead the single office venture. Under the
thousands of clients, we are one of the leading insurance providers
in the Caribbean. Our company is widely respected for our helpful,
friendly team of agents, brokers, staff and management and our
reputation for fast and fair claims settlements across 19 territories in
the region. We are also well known for our continuing innovation,
including customizing our range of products to each territory in
which we operate to increase the value to our customers.
passionate guidance of Mr. McSood Amjad, NAGICO grew into a leading multi-office
insurance company with a presence in 19 Caribbean territories and growing .
1983
NAGICO enters the Anguilla market, a neighboring island to NAGICO headquarters.
1987
NAGICO enters the Saba & St. Eustatius markets.
1990
NAGICO enters the Dominica market.
1992
NAGICO enters the British Virgin Islands and quickly grows to become one of the
largest insurers on the island.
1995
Nagico enters the Curaçao market. Hurricane Luis begins a series of powerful
hurricanes, also dubbed as “The Roaring Nineties,” that devastated many of the
territories in which NAGICO operates.
1998
NAGICO enters the Montserrat market and quickly becomes a household name.
2000
NAGICO develops their own proprietary policy management software called
“Insurance Pro”.
2004
2007
NAGICO Aruba opens its doors, quickly followed by NAGICO St. Kitts and
NAGICO Nevis.
The NAGICO Auto Assistance (NAA) service is conceived by and launched in
Aruba with resounding success.
2010
Our company’s strength has allowed us to protect our customers
2011
through earthquakes, fires, volcanoes and many storms, including
NAGICO opens an office in the capitol of Marigot on French St. Martin. A branch
office is opened in St. Lucia. NAGICO acquires GTM Insurance Company in Trinidad
destructive category five hurricanes. Through more than 30 years of
& Tobago. British American Insurances in the former Dutch Antilles is purchased,
unforeseen events, we continue to think ahead to provide the best
protection and customer service available to our customers in the
The NAGICO Auto Assistance (NAA) service is introduced in St. Maarten.
bolstering the Life Insurance division.
2012
NAGICO celebrates 30 years in business. A branch office is established in The
region. With our emphasis on innovation, we continue to raise the
Bahamas. Grenada and St. Vincent operations are launched. The NAGICO Information
standard for insurance companies across the Caribbean.
Technology Center is established in the Dominican Republic. This software
development company is created by and works exclusively for NAGICO. NAGICO is
voted Nr. 1 Insurance Company for a record breaking 6th year
in a row by readers of a leading newspaper on St. Maarten.
2020
NAGICO realizes its 2020 vision by serving at least 20 territories in the Caribbean,
4
being led by a team of 20 highly qualified executives, and having USD 200 million
in premium income.

5. Senior Executive Team
Group Board of Directors
Executives
NAGICO’s executive
team is one of the
most educated,
trained, and
experienced in the
Caribbean. Our
Imran Mcsood-Amjad
Eric Ellis
Michael Gallagher
Koos Oosterwaal
Paul Dijkhoffz
Michael Bishop
Executive Director Claims and
Properties
Chief Financial Officer
Executive Director - Life Division
Executive Marketing Manager
Ronald Knowles
CEO of NAGICO Group of
Companies
Chairman
Founded NAGICO in 1982
Joined in 1988
Joined in 2010
Joined in 2011
Board Member
Joined in 2010
Chartered Insurer, ACII
Bachelor’s Degree in Business
Administration
Serves as Managing director BAICO
N.V Aruba
Bachelor’s Degree in International
Marketing
Joined in 2008
Chartered accountant, extensive
finance experience
Associated since 1982 as a
reinsurance consultant.
Bachelor’s Degree in Natural Sciences
from the University of Durham
25 years of experience of international
insurance
Bsc in Marketing, pursuing Masters
degree.
Former Chairman of HSBC
Reinsurance Treaty Limited
Provides financial information to
the Board of Directors and other
stakeholders and manages the
budget, financial regulations and
reporting for audits.
Expertise in analytical focus and
planning
NIMA-A accredidation
Expert in reinsurance, which is the
financial backing that allows NAGICO
to deliver claims no matter the
severity of the calamity.
Guided NAGICO from a single office
to a network spanning 19 territories
and annual income of over USD 100
million.
Managing Director of the St. Maarten
Mortgage Guarantee Fund
Chairman of the St. Maarten
Insurance Association
Supervisory Board
Directs claims reviews and audits
throughout NAGICO’s network
Members, Executive
Oversees purchasing and
maintenance of NAGICO’s properties.
Team and Junior
best and brightest
insurers, accountants,
lawyers and other
specialists that keep
NAGICO running
efficiently and
Executive Director of Finance and
Operations
Fellow Chartered Certified
Accountant (FCCA) accreditation
Former Senior Auditor at Deloitte &
Touche
Ensures the financial strength and
operational efficiency of NAGICO.
John Lawrence
Head of Group Compliance
Joined in 2007
Executive Director of several NAGICO
companies
Past president of the Financial
Services Association in Anguilla
Former Superintendent of the
Financial Services Commission and
Registrar General in the Turks & Caicos
Islands.
Junior Executive Team
Francis Bowman
Executive Director Product & New
Market Development
Dalton Lashley
Joined in 2001
Joined in 2008
Financial Analyst
Advisor in Insurance (AAIA), Fellow of
the Life Management Institute (FLMI),
Associate’s Degree in four other
disciplines
Center of Excellence Director for
NAGICO in The Bahamas and St. Lucia
Product Development Director
Board Member
Joined in 2008
Former Chairman and current Deputy
Fellow Chartered Certified
Accountant (FCCA) accreditation
Chairman NAGICO Group Board
of Directors. Former President and
Senior Manager of RBTT Bank N.V
Prepares and oversees regulatory
filings in certain territories and the
financial section of the annual report.
Chartered Property Casualty
Underwriter (CPCU) Accredited
Senior Managing Director and
General Manager of the Antilles
Banking Corporation
Karson Bovell
Country Manager of the Royal Bank of
Canada for St. Vincent and St. Kitts.
Executive Manager - Medical
Division
Joined in 2009
NAGICO provides the
Fellow Life Management Institute
(FLMI)
Fellow Financial Services Institute
(FFSI)
Vincent Haakmat
Executive Director of Information
Technology
Fellow Life Health Claims
Managed Healthcare Professional
(MHP)
Joined in 1999
2020 our team will be
Certified in Visual Basic, COBOL, RPG-2,
the best team in the
RPG-400, and C
region, bar none.
Experience in Microsoft Certifications
in Windows Desktops, Servers,
Software Design, and Networks
Certified Ethical Hacker
Created “Insurance Pro,” a program
that revolutionized NAGICO’s
insurance management and is now
used by all NAGICO branch offices
and general agents.
6
Former accountant and auditor for
Peat Marwick (now KPMG).
MSC in Major Economics
Vibert Williams
Joined in 2002 as CFO
they ensure that
our customers. By
Partner at HLB Galanis & Co.
Glenville Blake
importantly of all,
service possible to
Fellow of The Chartered Association
of Certified Accountants (FCCA)
Presided over acquisition of British
American Insurance Company
smoothly. Most
fastest and friendliest
BBA in Major International Business
Leads the marketing for the
company and its services, including
spearheading a new marketing push
in 2012.
Member of the Association of
Certified Accountants (ACCA)
since 1981.
MBA in Major Finance
Executive Team
represent 20 of the
HBS-B in Business Administration
Chairman since 2008.
Dwayne Elgin
Executive Director Underwriting
and Reinsurance
Joined 2001
Chartered Property Underwriter
(CPCU) accreditation
Associate’s Degree in Commercial
Underwriting, Reinsurance and
General Insurance (AIS)
Accredited Adviser in Insurance
(AAIA)
Directs certain NAGICO markets in the
Eastern Caribbean.
Detlef Hooyboer
Executive Director, ABC islands
Joined 2004
Master of Science, degree in Business
Administration with emphasis in
Strategic Management, Financial
Management, Strategic Control
Systems, Project Management
and Management of non-profit
organizations.
Holds a Chartered Property and
Casualty Underwriter degree
from the American Institute for CPCU.
Dilys Alphonso
Associate Annuity Products and
Administration
Joined in 1984
Associate Insurance Agency
Administration
Associate Insurance Regulatory
Compliance
Health Insurance Associate
Professional Customer Service
certifications
Over 20 years in insurance industry.
Financial Controller
Associate’s degree in accounting,
professional examinations in
Business Management Skills, Human
Resources, Sage Accpac ERP Certified
General Ledger and Accounts Payable
Specialist
28 years of accounting experience
Oversees the operations of the
finance department
Ron Verhaar
Board Member
Joined in 2005
General Manager of The Caravanserai
Beach Resort in St. Maarten
Former tax auditor in The Netherlands
and St. Maarten from 1986-2004.
Thomas Astaphan
Board Member
Joined in 1987
Board of Directors
Bachelor of Science Degree in
Psychology and Economics
LLB in Law and LEC (Bars)
Currently practices law in Anguilla.

6. Products
NAGICO Insurances offers individuals and
Medical
to cover any unanticipated events, as well
comprehensive policies in the region.
Vehicle
We also offer General Liability insurance
businesses some of the best and most
Private
as money insurance to cover any cash,
cheques, credit card slips and banker’s
Private customers benefit from our
Marine Hull & Cargo
drafts. Our specialized solutions, like our
excellent Comprehensive Homeowner’s
Property/Home
Jeweller’s Block insurance, ensure that
insurance, with several levels and types of
your insurance protects you in the way
Life
coverage available to suit their individual
that you want and need.
Travel
circumstances.
NAGICO also offers businesses our highly
NAGICO’s Motor insurance provides
customizable NAGICARE Group Health
Comprehensive or “All Risks” coverage,
which covers the insured for loss and
damage to their vehicle. Additionally,
NAGICO offers Private Yacht or Boat
insurance which covers the smallest
dinghy to the longest sailboat. NAGICO’s
Motorcycle insurance covers many types
of motorbikes from mopeds to Harleys.
NAGICO’s protective umbrella offers
NAGICARE Medical insurance which
includes group policies, individual medical,
personal accident, immigration and senior
coverage.
Business
and Life insurance plans. With NAGICARE,
your employees can get the coverage they
Commercial Vehicle
Burglary Business
Corporate clients benefit from our unique,
Marine Hull and Cargo
Contractors All Risks
need to be a healthy contributor to the
innovative and customized insurance
success of your business. In addition, with
Public/General 3rd Party
Fire & Extended Perils
products. Unlike many insurers in the
our group life coverage, their families can
Caribbean, NAGICO offers a commercial
receive compensation to offset the impact
Liability
“All Risks” policy, which covers property
of losing a family member in the event of
Directors Liability
Goods In Transit
against any peril except those specifically
an untimely death.
Professional Indemnity
Money All Risks
excluded. Our Business Interruption policy
Comp. Machinery & Plant
Fidelity Guarantee
Business Interruption
8
Jewellers Block
Aircraft Hull & Liability
calamity will not be an insurmountable
Commercial All Risks
Airport Groundhandler’s
burden for your business.
works together with those policies to
NAGICO is here for you, your employees,
ensure that the loss of income from any
and your families.

7. Strength
Between 2006 and 2011, gross written premiums have increased by
The strength of a company is largely
One can tell a lot about the leadership of
55%. By the end of 2011, NAGICO was writing premiums of over
determined by its financial performance.
a company by the people they employ.
US$93 million and projects that it will write over US$100 million in
An important question one asks about
NAGICO’s managers practice the age old
premiums during 2012. Over the same six year period, total assets
a company to understand its financial
advice to “surround oneself with good
have grown by 172% to over US$142 million at the end of 2011.
strength is: “Are its assets greater in value
people”.
than they were a year ago?” By the end of
During this period of strong growth in premiums, NAGICO also
2011, NAGICO’s total assets increased 50%
NAGICO’s people are encouraged to use
maintained a strong level of solvency; by 2011, total shareholders’
from the previous year. This, despite a soft
their initiative. When managers value their
equity had increased by 284% to over US$65 million.
world economy, has proven NAGICO to be
staff and celebrate their contributions,
one of the strongest and fastest growing
productivity rises and customer service
companies in the Caribbean.
Gross Written Premiums
Strength is also determined by the passion
and creative thinking by its leadership.
The development of innovative insurance
products, strategic market outreach,
$61,379,604
2006
$64,980,037
2007
$70,514,710
2008
$72,487,137
$79,800,418
$94,909,034
2009
2010
2011
dedication to business excellence and
an undying commitment to serving the
people of the Caribbean has earned
Total Assets
NAGICO tremendous brand equity and a
loyal customer base.
Strong companies have an appetite
2006
$75,961,672
2007
$81,823,095
2008
$88,592,444
$95,358,436
$142,433,345
for calculated risk. To leverage risk into
excels. Good customer service means
2009
2010
2011
a successful outcome, a company
happy customers. NAGICO understands
must embrace the idea of change with
$52,285,172
that their customers are the backbone of
the agility to respond to the resulting
their success.
Total Shareholders Equity
challenges change brings. NAGICO not
only embraces change, but approaches
change with a sense of urgency and
$17,031,739
$37,265,491
2007
$39,918,429
2008
$45,536,576
$48,993,145
$65,379,156
2009
2010
2011
NB: The 2011 figures reflect the full year’s written premiums for GTM & BAICO.
The financial statements only reflect premiums for the period after acquisition.
10
financial growth, an empowered staff and
relish. Their belief is that if a company isn’t
2006
NAGICO’s strength is evident by their
a secure customer base.
moving forward, leading or changing,
then it is destined to fall behind allowing
their competitors to gladly take the lead.

8. Reinsurance
A key part of NAGICO’s award-winning strength is our unparalleled
Onward
NAGICO is constantly striving to improve
software. We are also excited to announce
reinsurance programme, which provides protection and backing
and expand our services and products for
that this year we will be expanding into
to the company during natural disasters and other perils that
our customers through innovative projects.
Grenada, as well as adding a majority stake
place great burden on insurance companies. Our reinsurance is
Our customers are consistently impressed
in Vinsure in St. Vincent, expanding our
the strongest in the region, wholly covered by globally recognized
at our flexible and custom-tailored
total coverage to 19 territories across the
A-rated providers such as: Swiss RE, Munich RE and Lloyd’s. With
insurance solutions that we are constantly
region. This, combined with our recent
our reinsurance programme, NAGICO is able to remain strong for
working to improve. They also value
expansion into The Bahamas, St. Lucia,
our customers and communities and to provide support when they
our efficiency, which we are continually
and Trinidad and Tobago mark major
need us most. That is the security that our customers have come to
improving through technological
steps towards our goal of becoming the
know and trust under the NAGICO Umbrella.
innovations in our proprietary management
leading insurance provider in the greater
Caribbean region. These steps are all part
of NAGICO’s “2020 Vision” plan for the
The Caribbean is prone to many different types of natural disasters.
future. By 2020, NAGICO plans to serve
In NAGICO’s 30 years, we have faced many major hurricanes,
20 territories in the Caribbean, being led
earthquakes, fires, as well as the eruption of the Soufrière Hills
by a team of 20 highly qualified executives
volcano in 1995 that destroyed more than half of Montserrat. Each
and having USD 200 million in premium
of these catastrophes drove many insurance companies out of the
income. We are already well along the
region or out of business. However, NAGICO’s financial strength and
way to meeting and exceeding these
reinsurance backing allowed us to not only remain strong, but also
goals.
provide the fast, fair and friendly claims service that the company is
known and trusted for.
12

9. Head Office:
C.A. Cannegieter St. # 16
Philipsburg • St. Maarten
Tel: (1-721) 542-2739
Fax: (1-721) 542-4476
nagico.com
info@nagico.com
30 Years • 19 Territories • 1 Group