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A RETAILER’S GUIDE TO 
CONTEXT MARKETING 
IN THE EVERYWHERE 
GOOGLE AGE
Kunle Campbell 
eCommerce Marketing Consulting 
Focus on mid-tier online retailers 
Speaker 
Trainer 
Writer / Columnist 
About to be…Podcaster 
Runner and coffee lover… 
@KunleTCampbell
@KunleTCampbell 
p.s. enjoy this life, people 
Google+ Authorship 
WAS THE PASSING SEO FAD OF 2014
Google+ was meant to be an identity service 
Remember their controversial real-name policy? 
@KunleTCampbell 
http://bit.ly/eric-privacy 
Google claims 
Google+ has 1.15bn users, 
with 
300 MILLION ACTIVE 
“Stream” USERS
…Google has been hatching a much bigger plan 
in its back burner, that has been discounted by 
the Search Marketing Community… 
@KunleTCampbell 
Its Android Device 
Ecosystem
@KunleTCampbell 
Android has 79% smartphone market share 
Google now has over 
1 BILLION ACTIVE 
ANDROID USERS
Mobile Devices now account for 
55% of Internet Traffic in U.S. 
Has now Overtaken Desktop 
@KunleTCampbell
@KunleTCampbell 
Caveat: 
Search based 
traffic from 
desktop Google 
search 
represented 18% 
of traffic, and 
Google mobile 
search was just 
12% 
http://bit.ly/shopify-mobile-report
Apps are winning and the web is losing 
@KunleTCampbell 
h#p://bit.ly/apps-­‐winning
Apps are winning and the web is losing 
@KunleTCampbell 
h#p://bit.ly/apps-­‐winning
Mobile Devices now account for 
55% of Internet Traffic in U.S. 
Android has 79% market share 
@KunleTCampbell 
GOOGLE’S MOBILE AD 
DIVISION 
is it’s 
2ND Largest 
Accounting 
For 
29% 
Revenue 
Desktop Revenue: 35% 
Video Ads: 8%
Mobile is about to get even 
@KunleTCampbell 
BIGGER!
Mobile OS extended to Android TV, Android 
Auto, Android Wear and Android Fit Android L 
@KunleTCampbell 
13
@KunleTCampbell 
14
@KunleTCampbell
@KunleTCampbell
@KunleTCampbell Android L Platform
Voice Search is set to be huge 
@KunleTCampbell 
Conversa*on 
Search 
– 
‘talking 
to 
your 
device’
Ubiquitous Google 
Phones, 
Cars, 
@KunleTCampbell 
Wrist 
Watch, 
Glass, 
TV 
and 
more…
Ubiquitous Google 
Consumer 
Data 
Goldmine 
Device information including phone #s 
Data logs & Phone Call log information 
GPS Location information 
App installs and uninstalls 
Your name from Google Play 
Cookies @KunleTCampbell 
& anonymous identifiers 
= 
Google / Gmail account 
http://bit.ly/data-android-collects
@KunleTCampbell
How should Retail 
prepare? 
@KunleTCampbell
Forget 2nd Screen … 
Mobile is the 1st Screen 
Conversion rates still pretty 
dismal at < 1% but the focus 
should be on cross-platform 
customer journeys 
(attribution modelling) 
@KunleTCampbell
Contextual data points 
Location data is important 
Information is presented to 5 
you based on your 
situation, 
circumstances and 
individual needs and 
preferences. 
@KunleTCampbell 
1. Mobile, 
2. Social Media 
3. Data, 
4. Sensors 
5. Location-based Technology 
5 
converging 
forces
@KunleTCampbell 
What was 
Hummingbird all 
about? 
“…Algo rewrite…for 
conversational search from: 
mobile devices and 
wearable tech i.e. android 
wear, google glass
Here’s How Google Attempts to Understand the 
User Data from Query logs 
Queries and query refinements with a 
query session 
@KunleTCampbell 
‘Layers of Context’ in a Query 
Search Entity information – Knowledge Graph 
has 570 million objects with data on 20 billion+ 
relationships 
Clicks and CTR history on SERPs 
Co-occurrences of words within queries 
and query sessions 
Location and device cues 
Was the search via Voice or typed in? 
?
@KunleTCampbell 
Google Shopping has Local 
Contextual Beacon 
Technology 
Integration 
Digi*zing 
the 
physical 
space 
of 
the 
store 
…expect to see deeper integration 
with online shopping catalogs and 
reviews coming in-store direct to 
shopper’s mobile devices 
http://bit.ly/gamestop-beacon
@KunleTCampbell 
Beacon 
Technology 
Digi*zing 
the 
physical 
space 
of 
the 
store 
…expect to see deeper integration 
with online shopping catalogs and 
reviews coming in-store direct to 
shopper’s mobile devices 
http://bit.ly/gamestop-beacon
Android 
App 
Indexing 
Connect pages from your website with 
specific content within your smartphone 
app that are shown on search results 
@KunleTCampbell 
Invest 
in 
Dedicated 
Apps 
Read: 
Making 
Your 
App 
Content 
Searchable 
by 
Google: 
h#p://bit.ly/indexable-­‐apps
@KunleTCampbell 
Universal 
Analy*cs 
Enable 
User-­‐ID 
Tracking 
for 
Cross 
Device 
Repor*ng
Optimise for Conversational Search 
@KunleTCampbell 
…and to answer questions 
Content should be structure driven
Subject Object 
ENTITY VALUE 
@KunleTCampbell 
En*ty 
Op*misa*on 
En**es: 
graph 
of 
people, 
places 
or 
things 
Predicate 
Property 
TRIPLES 
MAKING CONNECTIONS
@KunleTCampbell 
En*ty 
Op*misa*on 
En**es: 
graph 
of 
people, 
places 
or 
things 
CORE REFERENCE POINT 
FREEBASE DATABASE
@KunleTCampbell 
En*ty 
Op*misa*on 
En**es: 
graph 
of 
people, 
places 
or 
things 
CORE REFERENCE POINT 
FREEBASE DATABASE
Remember the 5 Converging Forces? 
1 2 3 4 5 
mobile 
Apps 
Android app indexing 
@KunleTCampbell 
social data sensors location 
Google+ 
Open Graph 
Big Data 
Freebase / Wikipedia 
Marked up content 
with Triples - 
Schema.org 
Google My Business 
Address Mark-up 
Beacon Tech 
Wearable tech 
Google fit
@KunleTCampbell 
Contact Me 
to chat more… 
about 
eCommerce 
Marketing 
email: kc@2xmedia.co 
twitter: @KunleTCampbell 
web: www.2xmedia.co
Image Credits 
Slide 
#4 
-­‐ 
Eric 
Schmidt 
h#ps://www.flickr.com/photos/leweb3/6471632781/sizes/l 
Slide 
#5 
-­‐ 
Android 
h#ps://www.flickr.com/photos/saadirfan/5168981298/sizes/l 
Slide 
#6 
-­‐ 
Android 
Device 
System 
h#p://opensignal.com/assets/pdf/reports/2014_08_fragmentaOon_report.pdf 
Slide 
#7 
-­‐ 
Traffic 
h#ps://www.flickr.com/photos/by_invisiblekid/2576720788/sizes/l 
Slide 
#11 
-­‐ 
Phone 
h#ps://www.flickr.com/photos/by_invisiblekid/2576720788/sizes/l 
Slide 
#12 
-­‐ 
Explosion 
h#ps://www.flickr.com/photos/-­‐cavin-­‐/2313239884/sizes/l 
Slide 
#20 
-­‐ 
Ubiquitous 
Google 
h#ps://www.flickr.com/photos/gertcha/6822644951/sizes/l/ 
Slide 
#22 
-­‐ 
Shopping 
Mall 
h#ps://www.flickr.com/photos/marOnrp/3174937547/sizes/l 
Slide 
#28 
-­‐ 
Beacon 
h#ps://www.flickr.com/photos/jnxyz/13570805343/sizes/l 
@KunleTCampbell

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Retailers' Guide to Context Marketing in the EVERYWHERE GOOGLE AGE

  • 1. A RETAILER’S GUIDE TO CONTEXT MARKETING IN THE EVERYWHERE GOOGLE AGE
  • 2. Kunle Campbell eCommerce Marketing Consulting Focus on mid-tier online retailers Speaker Trainer Writer / Columnist About to be…Podcaster Runner and coffee lover… @KunleTCampbell
  • 3. @KunleTCampbell p.s. enjoy this life, people Google+ Authorship WAS THE PASSING SEO FAD OF 2014
  • 4. Google+ was meant to be an identity service Remember their controversial real-name policy? @KunleTCampbell http://bit.ly/eric-privacy Google claims Google+ has 1.15bn users, with 300 MILLION ACTIVE “Stream” USERS
  • 5. …Google has been hatching a much bigger plan in its back burner, that has been discounted by the Search Marketing Community… @KunleTCampbell Its Android Device Ecosystem
  • 6. @KunleTCampbell Android has 79% smartphone market share Google now has over 1 BILLION ACTIVE ANDROID USERS
  • 7. Mobile Devices now account for 55% of Internet Traffic in U.S. Has now Overtaken Desktop @KunleTCampbell
  • 8. @KunleTCampbell Caveat: Search based traffic from desktop Google search represented 18% of traffic, and Google mobile search was just 12% http://bit.ly/shopify-mobile-report
  • 9. Apps are winning and the web is losing @KunleTCampbell h#p://bit.ly/apps-­‐winning
  • 10. Apps are winning and the web is losing @KunleTCampbell h#p://bit.ly/apps-­‐winning
  • 11. Mobile Devices now account for 55% of Internet Traffic in U.S. Android has 79% market share @KunleTCampbell GOOGLE’S MOBILE AD DIVISION is it’s 2ND Largest Accounting For 29% Revenue Desktop Revenue: 35% Video Ads: 8%
  • 12. Mobile is about to get even @KunleTCampbell BIGGER!
  • 13. Mobile OS extended to Android TV, Android Auto, Android Wear and Android Fit Android L @KunleTCampbell 13
  • 18. Voice Search is set to be huge @KunleTCampbell Conversa*on Search – ‘talking to your device’
  • 19. Ubiquitous Google Phones, Cars, @KunleTCampbell Wrist Watch, Glass, TV and more…
  • 20. Ubiquitous Google Consumer Data Goldmine Device information including phone #s Data logs & Phone Call log information GPS Location information App installs and uninstalls Your name from Google Play Cookies @KunleTCampbell & anonymous identifiers = Google / Gmail account http://bit.ly/data-android-collects
  • 22. How should Retail prepare? @KunleTCampbell
  • 23. Forget 2nd Screen … Mobile is the 1st Screen Conversion rates still pretty dismal at < 1% but the focus should be on cross-platform customer journeys (attribution modelling) @KunleTCampbell
  • 24. Contextual data points Location data is important Information is presented to 5 you based on your situation, circumstances and individual needs and preferences. @KunleTCampbell 1. Mobile, 2. Social Media 3. Data, 4. Sensors 5. Location-based Technology 5 converging forces
  • 25. @KunleTCampbell What was Hummingbird all about? “…Algo rewrite…for conversational search from: mobile devices and wearable tech i.e. android wear, google glass
  • 26. Here’s How Google Attempts to Understand the User Data from Query logs Queries and query refinements with a query session @KunleTCampbell ‘Layers of Context’ in a Query Search Entity information – Knowledge Graph has 570 million objects with data on 20 billion+ relationships Clicks and CTR history on SERPs Co-occurrences of words within queries and query sessions Location and device cues Was the search via Voice or typed in? ?
  • 27. @KunleTCampbell Google Shopping has Local Contextual Beacon Technology Integration Digi*zing the physical space of the store …expect to see deeper integration with online shopping catalogs and reviews coming in-store direct to shopper’s mobile devices http://bit.ly/gamestop-beacon
  • 28. @KunleTCampbell Beacon Technology Digi*zing the physical space of the store …expect to see deeper integration with online shopping catalogs and reviews coming in-store direct to shopper’s mobile devices http://bit.ly/gamestop-beacon
  • 29. Android App Indexing Connect pages from your website with specific content within your smartphone app that are shown on search results @KunleTCampbell Invest in Dedicated Apps Read: Making Your App Content Searchable by Google: h#p://bit.ly/indexable-­‐apps
  • 30. @KunleTCampbell Universal Analy*cs Enable User-­‐ID Tracking for Cross Device Repor*ng
  • 31. Optimise for Conversational Search @KunleTCampbell …and to answer questions Content should be structure driven
  • 32. Subject Object ENTITY VALUE @KunleTCampbell En*ty Op*misa*on En**es: graph of people, places or things Predicate Property TRIPLES MAKING CONNECTIONS
  • 33. @KunleTCampbell En*ty Op*misa*on En**es: graph of people, places or things CORE REFERENCE POINT FREEBASE DATABASE
  • 34. @KunleTCampbell En*ty Op*misa*on En**es: graph of people, places or things CORE REFERENCE POINT FREEBASE DATABASE
  • 35. Remember the 5 Converging Forces? 1 2 3 4 5 mobile Apps Android app indexing @KunleTCampbell social data sensors location Google+ Open Graph Big Data Freebase / Wikipedia Marked up content with Triples - Schema.org Google My Business Address Mark-up Beacon Tech Wearable tech Google fit
  • 36. @KunleTCampbell Contact Me to chat more… about eCommerce Marketing email: kc@2xmedia.co twitter: @KunleTCampbell web: www.2xmedia.co
  • 37. Image Credits Slide #4 -­‐ Eric Schmidt h#ps://www.flickr.com/photos/leweb3/6471632781/sizes/l Slide #5 -­‐ Android h#ps://www.flickr.com/photos/saadirfan/5168981298/sizes/l Slide #6 -­‐ Android Device System h#p://opensignal.com/assets/pdf/reports/2014_08_fragmentaOon_report.pdf Slide #7 -­‐ Traffic h#ps://www.flickr.com/photos/by_invisiblekid/2576720788/sizes/l Slide #11 -­‐ Phone h#ps://www.flickr.com/photos/by_invisiblekid/2576720788/sizes/l Slide #12 -­‐ Explosion h#ps://www.flickr.com/photos/-­‐cavin-­‐/2313239884/sizes/l Slide #20 -­‐ Ubiquitous Google h#ps://www.flickr.com/photos/gertcha/6822644951/sizes/l/ Slide #22 -­‐ Shopping Mall h#ps://www.flickr.com/photos/marOnrp/3174937547/sizes/l Slide #28 -­‐ Beacon h#ps://www.flickr.com/photos/jnxyz/13570805343/sizes/l @KunleTCampbell