This document discusses how the COVID-19 pandemic has accelerated the need for cloud computing and digital transformation. Some key points: - By 2021, over 90% of organizations will rely on a mix of on-premises, private clouds, public clouds, and legacy systems to meet infrastructure needs. - By 2023, an emerging cloud ecosystem for extending resource control and analytics will underlie all IT and business automation initiatives anywhere. - Resilient business models and superior customer experience will be critical as organizations shift more operations and services to the cloud.