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Digital HR technology
comes of age
The Digitization of Human Resources
Typically, Human Resources (HR) has
managed people separately from
other parts of an organization
Overview
However, HR and HR SaaS
technology evolution means
HR is becoming embedding
in everyday business
We identify five key
trends to outline how
this is occurring
Copyright © 2016 Accenture All rights reserved. 2
Trends
3Copyright © 2016 Accenture All rights reserved.
Blurred lines of responsibility between IT and HR
HR define if and when to uptake new or updated SaaS functionality
HR own system configuration
Overall reduced cost of ownership to businesses
Human resources goes digital
HR departments are seizing ownership of IT systems to achieve
business outcomes and drive organizational change.
Copyright © 2016 Accenture All rights reserved. 4
Human resources becomes decentralized
Digitization decentralizes HR activities to users and embeds them in the business.
Shift of power from
HR staff to the user
Improved user
experience
Greater access to and
ease of reporting
Reduced ratio of HR
staff to Employees
Copyright © 2016 Accenture All rights reserved. 5
From day-to-day
administration
To analytics, insight
and prediction
HR expected to deliver
value add services
Greater insight into
employee engagement
and productivity
Human resources knows the business
Digitization empowers HR to mine employee data for insights so
it can ‘market’ messages and initiatives more effectively.
Copyright © 2016 Accenture All rights reserved. 6
Human resources adds value
As HR becomes technology-based, its focus is on adding business value.
From cost cutting and administrative efficiency
To identifying global and internal talent, spotting trends and gaps
in the workforce and implementing structural transformations
Copyright © 2016 Accenture All rights reserved. 7
Convince with
data to influence
strategic direction
Significant impact on
productivity, customer
experience and cost
management
Human Resources wins over the boardroom
HR is becoming indispensable to the strategic capability of business.
Improved hiring and
retention – including
predictive recruitment
Copyright © 2016 Accenture All rights reserved. 8
9
Key Considerations
Copyright © 2016 Accenture All rights reserved.
Consider your business model Implementation is different
Don’t underestimate complexities Increase user adoption
• Constant review of functions & processes
to get value SaaS expenditure
• Governance structures to review impact
of policy and process changes
• Effort required to build and maintain
complex integrations
• Identification, design and build of
custom reports not delivered as standard
SaaS reports
• Be open minded to move at pace
• Design & Build is iterative and flexible,
Testing is adaptive and ongoing
• Changes can be quick and made after
implementation
• Considered change management approach,
doesn’t have to be costly
• Drip-feed functionality into an unprepared
environment to reduce impact, such as full
self-service
Four Pillars
of Value from HR SaaS
Enhanced
User Experience
Improved Data
Capture and Mining
Reduced
Costs
Greater Flexibility
to manage organization
Copyright © 2016 Accenture All rights reserved. 10
Read the full report Digital HR Technology
Comes of Age at:
accenture.com/SaaSHR

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The Digitization of Human Resources

  • 1. Digital HR technology comes of age The Digitization of Human Resources
  • 2. Typically, Human Resources (HR) has managed people separately from other parts of an organization Overview However, HR and HR SaaS technology evolution means HR is becoming embedding in everyday business We identify five key trends to outline how this is occurring Copyright © 2016 Accenture All rights reserved. 2
  • 3. Trends 3Copyright © 2016 Accenture All rights reserved.
  • 4. Blurred lines of responsibility between IT and HR HR define if and when to uptake new or updated SaaS functionality HR own system configuration Overall reduced cost of ownership to businesses Human resources goes digital HR departments are seizing ownership of IT systems to achieve business outcomes and drive organizational change. Copyright © 2016 Accenture All rights reserved. 4
  • 5. Human resources becomes decentralized Digitization decentralizes HR activities to users and embeds them in the business. Shift of power from HR staff to the user Improved user experience Greater access to and ease of reporting Reduced ratio of HR staff to Employees Copyright © 2016 Accenture All rights reserved. 5
  • 6. From day-to-day administration To analytics, insight and prediction HR expected to deliver value add services Greater insight into employee engagement and productivity Human resources knows the business Digitization empowers HR to mine employee data for insights so it can ‘market’ messages and initiatives more effectively. Copyright © 2016 Accenture All rights reserved. 6
  • 7. Human resources adds value As HR becomes technology-based, its focus is on adding business value. From cost cutting and administrative efficiency To identifying global and internal talent, spotting trends and gaps in the workforce and implementing structural transformations Copyright © 2016 Accenture All rights reserved. 7
  • 8. Convince with data to influence strategic direction Significant impact on productivity, customer experience and cost management Human Resources wins over the boardroom HR is becoming indispensable to the strategic capability of business. Improved hiring and retention – including predictive recruitment Copyright © 2016 Accenture All rights reserved. 8
  • 9. 9 Key Considerations Copyright © 2016 Accenture All rights reserved. Consider your business model Implementation is different Don’t underestimate complexities Increase user adoption • Constant review of functions & processes to get value SaaS expenditure • Governance structures to review impact of policy and process changes • Effort required to build and maintain complex integrations • Identification, design and build of custom reports not delivered as standard SaaS reports • Be open minded to move at pace • Design & Build is iterative and flexible, Testing is adaptive and ongoing • Changes can be quick and made after implementation • Considered change management approach, doesn’t have to be costly • Drip-feed functionality into an unprepared environment to reduce impact, such as full self-service
  • 10. Four Pillars of Value from HR SaaS Enhanced User Experience Improved Data Capture and Mining Reduced Costs Greater Flexibility to manage organization Copyright © 2016 Accenture All rights reserved. 10
  • 11. Read the full report Digital HR Technology Comes of Age at: accenture.com/SaaSHR