Professionalism, Grooming and Etiquette

1. Kg©‡ÿ‡Î cÖ‡dkbvwjRg ev †ckv`vwiZ¡ PP©v
(cÖ_g ce©)
wj‡L‡Qb t
‡gvt gvQzg †PŠayix
wPd jvwb©s Awdmvi, AvBGjwW
masum.pha@gmail.com
01865 005 006
0171 7642874
[December 15, 2017]
https://www.facebook.com/ILDMC/

2. Written by – Md. Masum Chowdhury, Chief Learning Officer, ILD
2
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GKRb gvby‡licÖ‡dkbvwjRg PP©vi ¸iæZ¡c~Y© K‡qKwU welq n‡”Q -
1. gvby‡li mv‡_ Avcbvi cvi¯úvwiK †hvMv‡hv‡Mi `ÿZv
2. gvby‡li g‡b Avcbvi m¤ú‡K© c‡RwUf aviYv m„wó Kiv
3. Avcbvi we‡kl †hvM¨Zv Ges `ÿZvi mwVK e¨envi Kiv
4. Avcbvi AvPvi AvPiY Ges b¨vq bxwZ
5. Avcbvi evwn¨K †cvkvK cwi”Q`
6. gvby‡li mv‡_ Avcbvi e¨envi
7. Avcbvi ¯^fve PwiÎ BZ¨vw`|
cÖ‡Z¨K gvby‡liwbR wbR †ckvq cÖ‡dkbvwjRg PP©v Kiv DwPZ| cÖ‡dkbvwjRg †kLvi Ges memgq PP©vi GKwU welq|
KviY gvbyl cÖ‡dkbvwjRg wk‡L Rb¥ MÖnb K‡i bv| Kg©‡ÿ‡Î gvbyl cÖ‡dkbvwjRg A‡bK mgq eva¨ n‡q †k‡L wKsev wkL‡Z
nq hw`I PPv© Kivi ms¯‹…wZ A‡b‡Ki †bB ej‡jB P‡j| KviY A‡bK gvbyl Kg©‡ÿ‡Î cÖ‡dkbvwjRg PP©vi cwie‡Z© wkôvPvi
ewn©tf~Z Kg©KvÛ †ewk K‡i| cÖ‡dkbvwjRg PP©vi mv‡_ GwU‡KU ev wkôvPv‡ii mivmwi m¤úK© i‡q‡Q|

3. Written by – Md. Masum Chowdhury, Chief Learning Officer, ILD
3
Kg©‡ÿ‡Î cÖ‡e‡kic~‡e© cÖ‡dkbvwjRg †kLvi myweav Kg©Rxe‡bi ïiæ †_‡K cvIqv hvq| Kg©Rxe‡b `ªæZ cÖ‡gvkb cvIqv
Ges my‡hvM myweav e„w× Lye `ªæZB nq hLb Kg©‡ÿ‡Î cÖ‡dkbvwjRg cÖ¨vKwUm Kvh©Ki fv‡e Kiv hvq| Kg©Rxe‡b cÖ‡eki ci
g‡b A‡bK ¯^cœ ˆZix nq hv ev¯Í‡e cwiYZ Kivi Rb¨ cÖ‡dkbvwjRg cÖ¨vKwUm Gi weKí †bB|
Avcwb Kg©Rxe‡b †h †ÿ‡Î KvR K‡iY †m‡ÿ‡Î hw` Avcwb Avcbvi †hvM¨Zv, `ÿZv cÖ‡qvM K‡i mwVKfv‡e KvR Ki‡Z
cv‡iY Z‡eB Avcwb cÖ‡dkbvj wn‡m‡e wb‡R‡K `vwe Ki‡Z cv‡iY|
cÖ‡dkbvj nIqvi Rb¨ me©cÖ_g `iKvi †hvM¨Zv Ges `ÿZv| cÖ‡dkbvj‡`i `ÿZvi weKí wKQzB †bB|
Kg©‡ÿ‡Î Avcbvi cÖwZw`‡bi Kvh©µg m¤úv`‡bi we‡kl ÷vBj Ges mevi mv‡_ mwVKfv‡e AvPvi e¨env‡ii gva¨‡g
Avcbvi cÖ‡dkbvwjRg cÖKvk cvq| Kg©‡ÿ‡Î mnKgx©‡`i mv‡_ †hvM‡hvM, AvPvi e¨envi, mn‡hvwMZvi gva¨‡g cÖ‡dkbvwjRg
PP©v Ki‡Z nq|
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gva¨‡g Kg©¯’‡j cÖ‡dkbvwjRg PP©vi cwi‡ek M‡o D‡V| GKwU cÖwZôv‡b cÖ‡dkbvwjRg PP©v h‡Zv †ewk n‡e †mB cÖwZôvb
Z‡Zv †ewk cÖ‡dkbvjm ˆZix Ki‡Z cvi‡e| my›`i Kg© cwi‡e‡ki Rb¨ cÖ‡dkbvwjRg PP©vi weKí wKQzB †bB| my›`i Kg©
cwi‡ek M‡o †Zvjvi `vwqZ¡ cÖwZôv‡bi mevi|
cÖwZôv‡bi b¨vqbxwZ Ges Av`k© - cÖ‡Z¨K cÖwZôv‡bi Kg©KZv© Ges Kg©Pvix‡`i Kg©‡ÿ‡Î KiYxq Ges eR©bxq m¤ú‡K©
A‡bK wbqg Kvbyb i‡q‡Q| mnKgx©‡`i mv‡_ KiYxq welq¸‡jv †g‡b mym¤úK© iÿv Kiv Riæwi Ges †h KvR¸‡jv mnKgx©‡`i
mv‡_ Kiv hv‡e bv †m KvR¸‡jv Aek¨B Kiv †_‡K weiZ _vK‡Z n‡e| cÖwZwU cÖwZôv‡bi b¨vqbxwZ, Av`k©, wbqgKvby‡bi cÖwZ
cÖwZôv‡bi mevi wek¦vm, kÖ×v _vKv DwPZ| eo cÖwZôvb wKsev †QvU cÖwZôv‡bi ‡P‡qI ¸iæZ¡c~Y© n‡”Q fvj cÖwZôvb †hLv‡b
mvwe©Kfv‡e cÖ‡dkbvwjRg PP©v my›`ifv‡e nq|

4. Written by – Md. Masum Chowdhury, Chief Learning Officer, ILD
4
†QvU cÖwZôv‡b cÖ‡dkbvwjRg PP©vi cwi‡ek M‡o †Zvjvi KvRwU A‡bK mgq mnR nq| ‡mRb¨ †QvU cÖwZôvb¸‡jv
mwVKfv‡e cÖ‡dkbvwjRg PP©vi gva¨‡g eo cÖwZôv‡b cwiYZ n‡Z cv‡i| Avgv‡`i †`‡k A‡bK eo cÖwZôv‡b cÖ‡dkbvwjRg
PP©vi cwi‡ek M‡o D‡Vwb †mRb¨ eo cÖwZôv‡b Kg©Rxeb ïiæ Kivi ciI A‡b‡K PvKwi mš‘wó nvwi‡q Kg©¯’j cwieZ©b K‡iY|
†hLv‡b Kg©cwi‡ek fvj †bB †mLv‡b wb‡R‡K weKwkZ Kivi my‡hvMI †bB| †mRb¨ mevi Av‡M Kg©cwi‡ek ¸iæZ¡c~Y©, Zvici
Kg©¯’j| hw`I cÖwZwU cÖwZôv‡b DËg Kg©cwi‡ek ˆZix Kiv, Kg©cwi‡ek mwVK ivLv Ges cÖ‡dkbvwjRg PP©v Kivi `vwqZ¡
cÖwZôv‡bi mevi|
cÖwZôv‡bi Kg©KZv© Ges Kg©Pvix‡`i Kv‡Q cÖZ¨vkv - mwVKfv‡e mwVK mg‡q cÖwZwU KvR myôzfv‡e m¤úbœ Kivi gva¨‡g
cÖwZôv‡bi Kg©KZv© Ges Kg©Pvixiv cÖwZôv‡bi mKj cÖZ¨vkv c~iY K‡i| cÖwZwU KvR myôzfv‡e m¤úbœ Kivi Rb¨ mK‡ji cÖwZ
mK‡ji mn‡hvwMZv, mngwg©Zv, my›`i e¨envi, f`ª AvPiY, mwVK †hvMv‡hvM e¨e¯’vcbv, DËg cwi‡ek eRvq ivLvi gva¨‡g
cÖwZwU cÖwZôv‡bi cÖZ¨vkv c~iY Ki‡Z nq|
cÖ‡dkbvj‡`i ˆewkó t
1. mZZv
2. `ÿZv
3. ‡mŠRb¨Zv‡eva
4. wbf©ikxjZv
5. mnvbyf~wZkxj nIqv
6. wek¦vm‡hvM¨ nIqv
7. mnbkxj nIqv
8. cÖwZÁve× _vKv

5. Written by – Md. Masum Chowdhury, Chief Learning Officer, ILD
5
wKfv‡e GKRb gvby‡li cÖ‡dkbvwjRg wePvi Kiv nq t
# gvby‡li mv‡_ Avcbvi mvwe©K †hvMv‡hv‡Mi ÷vBj, mwVK †hvMv‡hvM e¨e¯’vcbv BZ¨vw`i mv‡_ cÖ‡dkbvwjRg PP©v RwoZ|
# gvby‡li g‡b Avcbvi cvi‡mvbvj B‡gR ev fveg~wZ©, Avcbvi mybvg, cÖksmv BZ¨vw`i mv‡_ cÖ‡dkbvwjRg m¤úKx©Z|
# †Kvb GKwU Kv‡R Avcbvi we‡kl †hvM¨Zv, KvRwU mwVKfv‡e Kivi `ÿZv BZ¨vw` cÖ‡dkbvwjRg cÖKvk K‡i|
# Avcbvi PvjPjb, e¨envi, bxwZ, AvPiY, nvefve cÖf…wZi gva¨‡g cÖ‡dkbvwjRg cÖKvk cvq|
# Avcbvi †Pnviv, Dcw¯’wZ, Avwe©fve, †mŠ›`h©, †cvkvK cwi”Q`, cwi¯‹vi cwi”QbœZv cÖf…wZi gva¨‡g cÖ‡dkbvwjRg cÖKvk
cvq|
# Avcbvi ¯^fve, AvPvi AvPiY, e¨envi, Pjv‡div, PwiÎ, ag©Kg©, f`ª AvPiY cÖf…wZi gva¨‡g Avcbvi cÖ‡dkbvwjRg dz‡U
D‡V|
# Avcbvi g‡bvfve, †`nfw½gv, AvPiY, K_v ejvi ÷vBj, †kvbvi ÷vBj, wdWe¨vK †`Iqvi ÷vBj cÖf…wZi mv‡_ Avcbvi
cÖ‡dkbvwjRg RwoZ|
wKfv‡e eyS‡eb Avcbvi g‡a¨ cÖ‡dkbvwjRg PP©v †bB t
# Kg©‡ÿ‡Î KvD‡K mivmwi mgv‡jvPbv Kiv, agK †`Iqv, Mvwj MvjvR Kiv, PwiÎ wb‡q K_v ejv, esk cwiPq wb‡q K_v ejv
BZ¨vw`|
# kix‡i nvZ w`‡q K_v ejv, KvD‡Z kvixwiKfv‡e Avµgb Kiv, KvD‡K D‡Ïk¨ K‡i wKQz wb‡ÿc Kiv

6. Written by – Md. Masum Chowdhury, Chief Learning Officer, ILD
6
# cÖwZôv‡bi evwn‡ii Kv÷gvi‡`i mv‡_ Z‡K© Rwo‡q hvIqv, AvµgbvZœK K_v ejv BZ¨vw`|
# mwVKfv‡e †cvkvK cwi”Q` cwiavb bv Kiv, cwi¯‹vi cwi”QbœZv eRvq bv ivLv, mg‡qi mwVK e¨e¯’vcbv bv Kiv BZ¨vw`|
cÖ‡dkbvwjRg cÖ¨vKwUm Kivi Rb¨ GKwU welq g‡b ivL‡Z n‡e - Lye e¨w³MZ cvwievwiK wKsev mvgvwRK welq¸‡jv
Kg©¯’‡ji Kvh©µg †_‡K `~‡i ivL‡Z n‡e| Kg©¯’j ïaygvÎ cÖ‡dkbvj KvRK‡g©i †ÿÎ †mLv‡b Ab¨wKQz MÖnb‡hvM¨ bq|
Kg©‡ÿ‡Î cÖ‡dkbvwjRg cÖ¨vKwUm Kivi Rb¨ †h KvR¸‡jv Kiv Riæix t
†Kv¤úvwbi cwjwmi cÖwZ kÖ×vkxj _vKv t cÖvq cÖwZwU †Kv¤úvwb wewfbœ ai‡Yi wbqg bxwZ wb‡q †Kv¤úvwbi Kg©KZ©v
Kg©Pvix‡`i Rb¨ GKwU n¨vÛeyK ˆZix K‡i| cÖ‡Z¨K Kg©KZ©v Kg©Pvix‡K †Kv¤úvwbi cwjwm wbqgbxwZ m¤úKx©Z n¨vÛeyK
fvjfv‡e co‡Z n‡e Ges †m Abyhvqx KvR Ki‡Z n‡e| †Kv¤úvwbi wbqg bxwZ Abyhvqx wb‡R‡K cwiPvjbvi Rb¨ cÖ¯‘Z Ki‡Z
n‡e|
†Kv¤úvwbi wewfbœ ai‡Yi m¤ú` iÿvq hZœkxj n‡Z n‡e t cÖwZwU †Kv¤úvwbi †Pqvi, †Uwej, †jcUc, cÖ‡R±i, Mvwo †_‡K
ïiæ K‡i †QvU eo me ai‡Yi m¤ú` iÿvq hZœevb Ges `vwqZ¡kxj n‡Z n‡e| †Kv¤úvwbi †h‡Kvb m¤ú` iÿvq Ges AcPq
†iv` †VKv‡Z hZœevb n‡Z n‡e| cÖwZwU c`‡ÿc cÖ‡dkbvwjRg PP©vi AšÍf©y³|
Kg©‡ÿ‡Î mymsMwVZ n‡Z n‡et Kg©‡ÿ‡Î Aek¨B KiYxq welq¸‡jv‡K ¸iæZ¡ w`‡q mevi Av‡M KvR¸‡jv ïôzfv‡e m¤úbœ
Ki‡Z n‡e| mg‡qi KvR mwVK mg‡q ïiæ K‡i †kl Ki‡Z n‡e| cÖwZwU dvBj mwVK RvqMvq ivL‡Z n‡e Ges WKz‡g›Um
wVKfv‡e wVK RvqMvq ivL‡Z n‡e| cÖwZw`‡bi KiYxq Kv‡Ri ZvwjKv K‡i GKwU GKwU K‡i KvR †kl Ki‡Z n‡e| cÖwZwU
KvR myôzfv‡e m¤úbœ Kivi Rb¨ mevi mv‡_ †hvMv‡hvM my›`ifv‡e Ki‡Z n‡e|

7. Written by – Md. Masum Chowdhury, Chief Learning Officer, ILD
7
Kg©‡ÿ‡Î mgqwbô n‡Z n‡e t Kg©‡ÿ‡Î mgqwbô nIqv Lye Riæwi| wVK mg‡q Awd‡m Dcw¯’Z nIqv, wgwUs G Dcw¯’Z
nIqv A_©¨vr mgq †g‡b KvR Kiv cÖ‡dkbvwjRg PP©vi Ab¨Zg eo GKwU ˆewkó| Kg©‡ÿ‡Î cÖwZwU †ÿ‡Î mgqwbô nIqvi
weKí wKQz †bB|
Kg©‡ÿ‡Î mZZv Ges Kg©wbôv Lye cÖ‡qvRbt Kg©‡ÿ‡Î mZZvi weKí †bB| GKRb gvbyl Kv‡R K‡g© A`ÿ n‡jI hw` Zvi
Kv‡R K‡g© mZZv _v‡K Z‡e †m GKw`b `ÿ n‡q DV‡Z cvi‡e| GKRb Lye `ÿ Kg©KZ©v wKsev Kg©Pvix Kv‡R K‡g© Lye `ÿ
nIqvi ciI hw` Amr nq Z‡e Zvi AmZZvi Kvi‡Y cÖwZôvb eo ai‡Yi ÿwZi m¤§ywÿb n‡Z cv‡i wKsev cÖwZôv‡bi mybvg
bó n‡Z cv‡i| †QvU wKsev eo †h‡Kv‡bv cÖwZôv‡bi mdjZvi g~j wfwË n‡”Q cÖwZôv‡b Kg©iZ mK‡ji g‡a¨ mZZvi †Kvi
f¨vjyR ˆZwi Kiv| Kg©‡ÿ‡Î cÖ‡dkbvwjRg m„wó Ki‡Z n‡j mZZvi ms¯‹„wZ mvwe©Kfv‡e M‡o Zzj‡Z n‡e|
Kg©‡ÿ‡Î ciPP©v, ciwb›`v cwinvi Ki‡Z n‡e t Kg©‡ÿ‡Î ciPP©v wKsev ciwb›`v cwinvi K‡i Pjv DwPZ| Kg©‡ÿ‡Î
ciPP©v Ges ciwb›`v `ªæZ cÖ‡gvkb cvIqvi eo AšÍivq| hviv Kg©¯’‡j ciPP©v Ges ciwb›`v K‡i mgq bó K‡i Zv‡`i
K¨vwiqv‡i †Kv‡bv DbœwZ nq bv KviY Zv‡`i KvR m¤úv`b cÖwµqv LyeB Kg| †hme cÖwZôv‡b ciPP©v wKsev ciwb›`v Kivi
cwi‡ek Av‡Q †mme cÖwZôv‡bi cÖe„w×I Kg| KviY cÖwZôv‡bi Kg©KZ©v Kg©Pvixiv Kv‡Ri †_‡K ciPP©v Ges ciwb›`v Kiv‡K
cÖvavb¨ w`‡q KvR K‡i| cÖwZôv‡b ciPP©v Ges ciwb›`v Kivi ms¯‹…wZ cwinvi K‡i cÖ‡dkbvwjRg cÖ¨vKwUm mvwe©Kfv‡e Kiv
DwPZ|
Kg©‡ÿ‡Î †cvkvK cwi”Q‡` gvwR©Z iæwPkxj n‡Z n‡e t Kg©¯’‡j iæwPkxj, gvbvbmB, cwi¯‹vi cwi”Qbœ Ges my›`i
†cvkvK cwi”Q` cov DwPZ| cÖwZôv‡bi Kv‡Ri ms¯‹…wZ, Kv÷gvi †Kqvi, e¨emvi aiY cÖf…wZi mv‡_ wgj †i‡L †cvkvK
cwi”Q` cwiavb Ki‡Z n‡e| K_vq Av‡Q, †Wªm di mvK‡mm A_¨©vr mdjZvi Rb¨ †Wªm| KviY gvbyl me©cÖ_g Avgv‡`i‡K
†`‡L| m~Zivs †`L‡Z Avgv‡`i‡K my›`i, gvwR©Z, cwi¯‹vi cwi”Qbœ, iæwPkxj n‡Z n‡e| †Wªm ev †cvkvK cwi”Q`
cÖ‡dkbvwjRg PP©vi Ab¨Zg eo GKwU welq| Kg©‡ÿ‡Î c`we, c`gh©v`v, `vwqZ¡ KZ©e¨ cÖf…wZi mv‡_ wgj †i‡L mwVK
†cvkv‡K wb‡R‡K Dc¯’vcb Ki‡Z n‡e| Kg©‡ÿ‡Î Avcwb K‡ZvUzKz cÖ‡dkbvj Zv Avcbvi †cvkvK cwi”Q‡`i gva¨‡g cÖKvk

8. Written by – Md. Masum Chowdhury, Chief Learning Officer, ILD
8
cv‡e| Avcbvi Pz‡ji ÷vBj, wK¬b †mf, nv‡Zi bL, my›`i `vuZ BZ¨vw` mn mvwe©K kix‡ii mKj cwi¯‹vi cwi”Qbœvi e¨vcv‡i
m‡PZb n‡Z n‡e|
Kg©‡ÿ‡Î †hvMv‡hvM e¨e¯’v iÿv Ki‡Z n‡e t Kg©¯’‡j mdjZvi Ab¨Zg eo GKwU welq n‡”Q cÖwZôv‡bi mK‡ji mv‡_
cÖ‡qvRb Abyhvqx †hvMv‡hvM e¨e¯’vcbv| GKwU KvR my›`ifv‡e Kg mg‡q wKsev mwVK mg‡q †kl Kivi Rb¨ †hvMv‡hvM
me‡P‡q eo f~wgKv cvjb Ki‡Z cv‡i| Kg©¯’‡j †QvU †_‡K eo wKsev eo †_‡K †QvU mevi mv‡_ cÖ‡qvRb Abyhvqx mwVKfv‡e
mwVK gva¨‡g †hvMv‡hvM Ki‡Z n‡e| mwVKfv‡e mwVK gva¨‡g †hvMv‡hvM iÿv Kiv cÖ‡dkbvwjRg Gi ¸iæZ¡c~Y© welq|
GKzk kZ‡K cÖ‡dkbvj‡`i me‡P‡q ¸iæZ¡c~Y© w¯‹j ev `ÿZv t ‡m›Uvi di cÖ‡dkbvj GKwm‡jÝ, BqK© BDwbfvwm©wU
Ac †cbwmj‡fwbqv, cÖ‡dkbvwjRg Bb w` IqvK©‡cøm GKwU M‡elYvq †`Lv‡bv n‡q‡Q -
# 34% cÖ‡dkbvj‡`i B›Uvicvi‡mvbvj w¯‹j Av‡Q
# 27% cÖ‡dkbvj‡`i IqvK© Bw_Km Av‡Q
# 25% cÖ‡dkbvj‡`i KwgDwb‡Kkb w¯‹j Av‡Q
# 25% cÖ‡dkbvj‡`i †WªmAvc m¤ú‡K© aviYv Av‡Q
# 25% cÖ‡dkbvj‡`i mgq Ávb Av‡Q
# 9% cÖ‡dkbvjm Zv‡`i KvR m¤ú‡K© mwVK aviYv Av‡Q
Kg©‡ÿ‡Î cÖ‡dkbvwjRg PP©vi Rb¨ wKQz welq me mgq g‡b ivL‡Z n‡e| Kg©‡ÿ‡Î `vwqZ¡cÖvß Kv‡Ri cÖwZ hZœevb n‡Z n‡e|
Kv‡Ri ¸bMZgvb iÿv‡_© cÖwZÁve× _vK‡Z n‡e Ges fvj KvR Kivi e¨vcv‡i Drmvn DwÏcbv _vKv DwPZ|
Kg©‡ÿ‡Î ïaygvÎ ‡Kv‡bv wKQz cvIqvi wewbg‡q KvR Kivi g‡bvfve _vKv DwPZ bq| eis wb‡Ri me KvR †kl K‡i evowZ
wKQz KvR Kivi g‡bvfve _vKv DwPZ| Kg©‡ÿ‡Î Kg©V e¨w³‡`i mevB cÖksmv K‡i Ges cQ›` K‡i| Kg©‡ÿ‡Î Kv‡Ri Rb¨
Kv‡iv wb‡`©‡ki A‡cÿvq bv †_‡K wb‡Ri D‡`¨v‡M KvR Kivi gvbwmKZv ˆZwi Ki‡Z n‡e| Nwoi KvUv †g‡c A‡bK mgq
†Kv‡bv GKwU KvR m¤úbœ bvI n‡Z cv‡i †mRb¨ Awdm UvBg †kl nIqvi ciI KvR Kivi cÖ‡qvRb n‡Z cv‡i †m‡ÿ‡Î
`je× fv‡e KvR Ki‡j mydj cvIqv hvq|

9. Written by – Md. Masum Chowdhury, Chief Learning Officer, ILD
9
Kg©‡ÿ‡Î wUg IqvK© ev `je× fv‡e KvR Kivi weKí wKQz&B †bB| `je× fv‡e KvR Kivi mgq mnKgx©‡`i wewfbœ
ai‡Yi cÖ‡qvRb‡K ¸iæ‡Z¡i mv‡_ we‡ePbv Ki‡Z n‡e| Kg©‡ÿ‡Î mewKQzi cÖwZ `„wó ivL‡Z n‡e, wewfbœ ZvrÿwbK cÖ‡qvRb‡K
¸iæZ¡ w`‡Z n‡e| cÖwZwbqZ bZzb wKQz †kLvi Rb¨ g‡b Drmvn ivL‡Z n‡e Ges wb‡Ri †ckv`vwiZ¡ e„w×i mKj cÖ‡Póv
Ae¨vnZ ivL‡Z n‡e| MVbgyjK mgv‡jvPbv ïb‡Z n‡e, mgm¨v ï‡b cÖ‡qvRb Abyhvqx mgvav‡bi Rb¨ D‡`¨vM wb‡Z n‡e|
Kg©‡ÿ‡Î †QvU wKsev eo mevi cÖwZ hZœevb n‡Z n‡e|
cÖ‡dkbvwjRg cÖ¨vKwUm Kivi Rb¨ Awdm KvjPvi ev ms¯‹…wZ t
cÖ‡dkbvwjRg mvgwMÖK fv‡e cÖ¨vKwUm Kivi Rb¨ cÖwZwU Awd‡m cÖ‡dkbvj KvjPvi ev ms¯‹„wZ M‡o Zzj‡Z n‡e| †hgbt
# cÖ‡Z¨K Kv÷gvi‡K ¸bMZ gv‡bi †mev Aek¨B w`‡Z n‡e|
# Kg©‡ÿ‡Î KvRK‡g© ¸bMZ gvb eRvq ivL‡Z n‡e|
# Kv÷gvi‡`i g‡b Ges gv‡K©‡U †Kv¤úvwbi fvj B‡gR ev aviYv ˆZwi Ki‡Z n‡e|
# Kv÷gvi‡`i mv‡_ `xN©‡gqvw` m¤úK© ˆZwi Ki‡Z n‡e|
# †Kv¤úvwbi cÖe„w× wbwðZ Ki‡Z n‡e|
# ‡Kv¤úvwb‡K KvR Kivi Rb¨ †miv Kg©¯’v‡b cwiYZ Ki‡Z n‡e|
# m„RbkxjZv Ges bZzbZ¡ D™¢ve‡bi Rb¨ KvR Ki‡Z n‡e|
# wUg IqvK© ev `je×fv‡e KvR Ki‡Z n‡e Ges mgwóMZ jÿ AR©b Ki‡Z n‡e|
# cÖwZwbqZ `ÿZv e„w×i Rb¨ KvR Ki‡Z n‡e Ges K¨vwiqvi Movi cwi‡ek ˆZwi Ki‡Z n‡e|
cÖ‡dkbvwjRg PP©vi Rb¨ ‡Kv¤úvwbi mevB‡K Dc‡ii welq¸‡jv wek¦vm K‡i KvR Ki‡Z n‡e| cÖ‡dkbvj KvjPvi _vK‡j
cÖ‡dkbvwjRg PP©vi KvRwU mwVK Ges wbLyZ nq|
fv‡jv †Kv¤úvwb wKfv‡e cÖ‡dkbvwjRg cÖ¨vKwUm K‡i t
cÖwZôv‡b Kgx©‡`i mr mvnm Ges ˆbwZKZv eRvq ivLvi gva¨‡g fvj †Kv¤úvwb¸‡jv cÖ‡dkbvwjRg cÖ¨vKwUm K‡i| Kg©¯’‡j
cÖ‡dkbvwjRg cÖ¨vKwUm Ki‡Z n‡j ‡Kv¤úvwbi Kg©KZ©v Kg©Pvwi‡`i cÖ`Ë mKj my‡hvM myweav Aÿzbœ iv‡L Ges Zv‡`i cÖwZ
m`q AvPiY K‡i| †Kv¤úvwb‡Z †h‡Kv‡bv ¯‘‡ii Kg©KZ©v Kg©Pvwi‡`i K_v g‡bv‡hvM w`‡q ï‡b| †Kv¤úvwbi e¨e¯’vcbv

10. Written by – Md. Masum Chowdhury, Chief Learning Officer, ILD
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KZ…c‡ÿi mKj ¯‘‡ii Kg©KZ©v Kg©Pvwi‡`i cÖwZ wek¦¯Í n‡Z nq| †Kv¤úvwb‡Z Kg©iZ Kg©KZ©v Kg©Pvix‡`i mKj ai‡Yi my‡hvM
myweavi cÖwZ ¯^”QZv eRvq ivL‡Z n‡e| †Kv¤úvwbi †Kvi f¨vjyR, D‡Ïk¨, jÿ¨ BZ¨vw` mKj ai‡Yi Kg©Kv‡Ûi mv‡_ wgj
_vK‡Z n‡e| mevi cÖwZ mevi m¤§vb, fw³ Ges gh©v`v eRvq ivL‡Z n‡e| fwel¨‡Z †Kv¤úvwb‡K †bZ…Z¡ †`Iqvi Rb¨ bZzb
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†miv Kg©¯’‡j cwiYZ Ki‡Z n‡e|
GwU‡KU ev wkôvPvi PP©v Kg©¯’‡j me‡P‡q ¸iæZ¡c~Y© welq| GwU‡KU ev wkôvPvi PP©vi Afv‡e Kg©¯’‡ji my›`i cwi‡ek me‡P‡q
†ewk bó nq| Kv÷gvi‡`i mv‡_ mwVKfv‡e wkôvPvi PP©v bv Ki‡j cÖwZôvb bZzb Ges cyivZb `yB ai‡Yi Kv÷gvi nvivq|
GKRb Kv÷gvi Amš‘ó n‡j †m cÖvq 9 Rb Kv÷gvi‡K †m NUbv Zz‡j a‡iY| GKBfv‡e cÖvq 13% Amš‘ó Kv÷gvi cÖvq 20
Rb‡K Zvui Lvivc AwfÁZv m¤ú‡K© e‡jb| GKwU †Kv¤úvwb‡Z mwVK wkôvPvi PP©vi cwi‡ek bv _vK‡j cÖvq 91% Kv÷gvi
D³ †Kv¤úvwbi Kg©KZ©v Kg©Pvix‡`i Lvivc AvPi‡Yi wkKvi n‡q ‡Kv¤úvbxi mvwf©m †bIqvi AvMÖn nvivq d‡j †Kv¤úvwb
e¨emvwqK fv‡e ÿwZMÖ¯Í nq| Kv÷gvi‡`i mv‡_ fvj m¤úK© M‡o †Zvjvi Rb¨ mwVK wkôvPvi PP©vi weKí wKQz †bB|
cÖwZôv‡bi e¨emv e„w×i Rb¨ Aek¨B bZzb bZzb Kv÷gvi M‡o Zzj‡Z n‡e| Kv÷gvi‡`i mv‡_ f`ª AvPiY, my›`i e¨envi Ges
wkôvPvi PP©vi gva¨‡g bZzb Kv÷gvi ˆZix nq Ges e¨emvi cÖe„w× wbwðZ nq|
Kv÷gvi †Kqvi ev †µZv mš‘wó m„wói Rb¨ memgq Avgv‡`i cvi‡mvbvj MÖæwgs, ewW j¨v½y‡qR, n¨vÛ‡kK GwU‡KU, c‡RwUf
GwUwUDW ev f`ª AvPiY BZ¨vw` LyeB ¸iæZ¡c~Y©| GQvovI Kg©¯’‡ji me ai‡Yi GwU‡KU wel‡q aviYv ivL‡Z n‡e Ges
cÖwZwbqZ PP©v Ki‡Z n‡e| ‡hvMv‡hvM e¨e¯’vcbvq GwU‡KU A‡bK ¸iæZ¡c~Y©| †hgbt gy‡L K_v ejvi wkôvPvi, wPwV/`iLv¯Í
BZ¨vw` †jLvi wkôvPvi, B-‡gBj, †dvb, †gvevBj, GmGgGm, †d·, Kbdv‡iÝ Kj, wfwWI Kj, P¨vwUs BZ¨vw` Kivi
wkôvPvi mwVKfv‡e PP©v Ki‡Z n‡e| (cÖ_g ce©)